[Resolved]  Axis Bank — axis bank_fraudulent transactions by itunes.com

Address:

Umbergaon, Gujarat, Valsad, Gujarat, 396171

I wish to report a fraudulent transaction which has incurred in my saving account held in your bank.

Further, an amount of rs. 3538.83 was deducted twice from my account for the purchase of itunes as per the bank statement. I don't have an apple phone and has never registered in itunes.

I want to categorically state that the above-mentioned transaction was not entered by me or authorized by me and its fraudulent in nature.

When contact the branch, the officials are telling me to get an police acknowledgement of the compliant.

The customers have to bear the trouble for the lapses of the bank.

I hope axis bank will get away with the police intimation for the customers and make it customer friendly since we are the victim over here.

There is definitely an inside leak from the axis bank as so many incidents are reported pertaining to fraudulent transactions by itunes.

Please look into it if you want to save your bank.

I will follow the procedures and been told to me by bank but if it is not sorted i will certainly escalate the matters to higher authorities.