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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 290

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R
Rroshan214
from Bengaluru, Karnataka
Jan 11, 2019
Resolved
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Address: Mumbai City, Maharashtra, 560043
Website: www.axisbank.com

I was charged a consolidated dp charges of rs.649, that too self deducted from my account. I don't have any deemat account opened with axis bank, then please return the deducted amount asap.
I have attached the statement of deduction and no deemat account screenshot for reference.

Please refund the amount asap also stop it from being deducted again and causing trouble.
+2 photos
Feb 14, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2019
Axis Bank Customer Care's response
Hi, we request you to visit the following link to get clarification on charges levied: https://bit.ly/2o02YoS. Regards, Team Axis Bank.
Verified Support
Jan 11, 2019
Axis Bank Customer Care's response
Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
Jan 11, 2019
Updated by Rroshan214
[protected]
Jan 11, 2019
Updated by Rroshan214
Please don't fool me further.. I want refund ASAP
Jan 12, 2019
Updated by Rroshan214
I have postedy number please reach me
Jan 12, 2019
Updated by Rroshan214
Please contact me or send the real contact info (email) of axis bank support
Jan 13, 2019
Updated by Rroshan214
Dear Axis bank I have tried to contact customer support they told they don't take care of consolidated DP charges. I have raised a request on consumer complaint forum but you are not at all focusing on the issue. I have sent a mail to the axis support but the mail id is now showing is invalid. The customer care number shown in the back of the debit card are invalid. Please don't frustrate your customer to such an extent as we have our personal job also to take care of.
I have mailed at every email I'd present online but none it was valid then even I registered my company at www.axisbank.com/support but there are was no response is there any system in your bank please. I have done a mistakes taking your bank card. contact me soon at kta.[protected]@yahoo.in to resolve my problem.
Sunil Kumar Mutha's reply, Jan 6, 2019
I have an Axis bank Visa Platinum card of Vistara, the number of the card is 4308 3200 0127 9747.The complain which I have is, it was told to me that if I spend rupees 125000 then I will get a free ticket until now I have spended 250000 so I should get 2 free tickets but I have got none when we talk to vistara for this matter they say us that its not a matter you should talk to Axis Bank.It was also said that I will get one extra ticket on the card renewal but that I didnt even received that.The third complain which I have as you said that on every ticket I get 1000 points, I have 4 tickets but I didnt got any points till now.is there any sort of responsibility on Axis bank or not because you just give fake promises and cant fulfill it
Axis Bank Customer Care's response, Jan 11, 2019
Verified Support
Hi, we are here to help! Here is a link that will help address your concern -https://bit.ly/2NdXZOf Regards, Team Axis Bank.
I not came my atm card
Axis Bank Customer Care's response, Jan 11, 2019
Verified Support
Hi, we are here to help! Please provide us with details of your concern along with your registered contact details through a DM. We will get back shortly. Regards, Team Axis Bank.
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    M
    Munish812
    from Patiala, Punjab
    Jan 11, 2019
    Resolved
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    Address: 147105

    I have current account in axis bank. I lost my internet banking password. I am not able to reset as i dont have any atm cum debit card. Please help me as soon as possible. My nearest branch is not supporting me in this. I need it urgent. Please look into the matter. I will be very thankful to you. No one is taking any action regarding this. I am suffering alot
    Feb 13, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 11, 2019
    Axis Bank Customer Care's response
    Hi, sorry for the inconvenience. We are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
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      A
      akgaur12
      from Gurgaon, Haryana
      Jan 11, 2019
      Resolved
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201306
      Website: www.amazon.in.com

      Hi this is akshay gaur, i have ordered a product on amazon.in and same day i cancelled it so the refund is not yet showing in my axis account, my alternate number is [protected] i have raised this complain because i dint know where is my money 12999, i have visited call center many times but they always helpless, both of them axis bank and amazon denying the refunding request, the are blaming to each other. The date of placed order is 06/01/2019 and till now i did not received any amount. I already told them that i will escalate the case in consumer court, but as usual they are helpless i will share my rmn of amazon [protected] and refund reference number for that transaction is [protected]
      Please help me i do not know where is my money, i want it back return with interest. Hope as soon as possible, other wise i will also go for media escalation. And news support also, i hope consumer court ill help me out for getting my money
      +2 photos
      Feb 11, 2019
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jan 11, 2019
      Axis Bank Customer Care's response
      Hi, we tried reaching you today, however unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.
      Mumbai staff Apurva (credit card) she is taking very rudely with us, using bad language, she don't no how to talk with customer.
      Swati Lonake's reply, Jan 6, 2019
      Staff of Mumbai credit card talking with bad language
      Axis Bank Customer Care's response, Jan 14, 2019
      Verified Support
      Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
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        M
        MVPalemkota
        from Srikalahasti, Andhra Pradesh
        Jan 11, 2019
        Resolved
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        Address: Chittoor, Andhra Pradesh, 517644

        Dear justices & public,

        We are a pvt ltd company registered in india and opened an account with axis bank, srikalahsti branch located in andhra pradesh on 14th may 2016, and not registered for sms alert or any other services as they given bloody worse reasons or explanations for deduction, and also maintaining good balance as per the banking norms.

        I recently logged into my account and shocked to see there is no balance at all and it has been showing balance payable to bank as 'minus 13, 000 rupees and more' though i kept required funds as per canor account guidelines.

        Here's proofs attached for your perusal.

        So, please let me know if you are willful to justice in this case... But, i have no other option than filing suit against bank on the same..

        P. S. : as this is the most suitable website and popular platform to complain, throughout my experience with axis bank i would like to convey a message the public better not to open an account with axis bank — axis bank is the only cheaters and delusive/covinous banking company in india as far as i heard. — ie., freedom of speech & right to express section 19 (1) & 19 (2)

        Thanking you!

        Warmest regards,
        Mv palemkota
        +8 photos
        Feb 14, 2019
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Jan 14, 2019
        Axis Bank Customer Care's response
        Hi, we tried reaching you today, however unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer necessary assistance. Regards, Team Axis Bank.
        Jan 14, 2019
        Updated by MVPalemkota
        Here you go get in touch with me on my mobile: +[protected]
        I am Louis mishra from Jagatpura Cuttack, Odisha.I withdraw 500rs cash from axis Bank ATM through my bank of India debit card, but cash is not dispensed and I got a message that 500 rupees is debited from account
        Kindly I request you to return my money to my account so I shall be highly obliged
        Axis Bank Customer Care's response, Jan 14, 2019
        Verified Support
        Hi, sorry for the trouble. We request you to please liaise with your account holding bank to raise the dispute for the referred transaction. Regards, Team Axis Bank
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          K
          Karuna garg
          from Basi, Punjab
          Jan 11, 2019
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          I had recieved a call on 26.12.2018 they said they will offer me a job at these bank and asked to me pay rs 2000 which i had paid. After they said that telephonic interview will be conducted which got clear and asked to me again pay sum of rs 8500 which i had paid that as well. After they said your interview will be conducted but before that they again asked to me pay sum of rs 18500 which i rejected and said to refund my money back. For which they are not responding. Kindly please take some action againt this. And kindly help me in getting my money refundable.
          +16 photos
          Jan 11, 2019
          Updated by Karuna garg
          I got a call on 26.12.2018 for the job interview. But first they said a sum of rs 2000 has to be paid for which telephonice interview will be conducted which i paid. Then they again said to pay rs 8500 for verification of documents which i again paid. Then again they asked me. For the training fees of rs18500 which i refused to pay and asking to refund my money back. But they are. Not answering so kindly please help my family is stresed plz sir. Following documnets are attched.
          Dear Customer,

          doesn't charge applicants any recruitment fee for gaining employment / ask you to deposit any money for giving you job offers; authorize any third party (such as vendors, placement services, recruitment agencies, etc.) to make any employment offers to applicants / candidates and does not collect any fee / registration / recruitment charges etc for referring and placing applicants / candidates with them. If any such entity fraudulently representing HDFC Bank approaches you, please refrain from responding to them and do not pay any fee / charges / payment to them.

          -Anay
          HDFC Bank Customer Assistance
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            B
            bhupendra kushawaha
            from Singtam, Sikkim
            Jan 10, 2019
            Resolved
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            Address: East Sikkim, Sikkim

            Hi
            I had unwanted transactions happened on my debit card without my concern or otp as below on 10th dec 19

            Account number : [protected]

            10th dec 19 from ecom pur/google *free

            I lost 610 inr without my involvement, i never deal with this site for any transaction in the past.
            Request you to help me and refund back my amount.
            And i don't want this again in future.
            Please let me know if you need any other information.
            Feb 14, 2019
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 11, 2019
            Axis Bank Customer Care's response
            Hi, we request you to visit the below link to raise a dispute for the referred transaction: https://bit.ly/2wh3BQh. Regards, Team Axis Bank
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              B
              Bijaya dafadar
              from Gobardanga, West Bengal
              Jan 10, 2019
              Resolved
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              Resolved

              Address: North 24 Parganas, West Bengal, 743273

              Yesterday i received a call regarding protection of my debit card. They misguided me and without my permission, without any otp 1899 rs debited from my account with relationship no. 6074680. Please cancel this policy and refund my money. They gave me a customer care number which is totally useless. Please refund my money as soon as possible. My [protected]@gmail.com
              Feb 13, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 10, 2019
              Axis Bank Customer Care's response
              Hi, sorry for the inconvenience caused. We are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
              Jan 10, 2019
              Updated by Bijaya dafadar
              My Registered mobile number is [protected]. inform here .
              Jan 11, 2019
              Updated by Bijaya dafadar
              Till now i did not get any response from ur side.inform me fast, refund the amount and deactivate this pack.
              I update my mobile number in axis atm booth but the number does not change.
              Axis Bank Customer Care's response, Jan 10, 2019
              Verified Support
              Hi, sorry for the inconvenience. Here is a link that will help address your concern - http://bit.ly/2nXD5I3 Regards, Team Axis Bank.
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                J
                jaydeepatel
                from Jamnagar, Gujarat
                Jan 10, 2019
                Resolved
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                Address: Junagadh, Gujarat, 362630
                Website: Axis bank

                I have axis bank 3 credit card. All the credit card outstanding amount is 130000. I am unable pay at this time because i have a loss job for last 3 months. I talk to customer care but he refuse to settle the amount and talk to first clear your minimum amount then after settlement.

                But i am not pay at this stage minimum amount. What can i do to settlement my credit card.

                Mo no [protected]
                Feb 14, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jan 10, 2019
                Axis Bank Customer Care's response
                Hi, we request you to please contact the phone banking regarding your concern related to credit card. Regards, Team Axis Bank
                Jan 10, 2019
                Updated by jaydeepatel
                But Customer Care DO NOT Ready for settlemetn for credit card
                19.04.2018 imps wrong sent still now not rectify my branch
                i asking more times amount 75000
                raja1277's reply, Jan 3, 2019
                more times asking to branch no response
                Axis Bank Customer Care's response, Jan 10, 2019
                Verified Support
                Hi, sorry for the inconvenience. We are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
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                  I
                  Inamuddin Shaikh
                  Jan 10, 2019
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra, 400099

                  Dear team,

                  I had a credit card of axis bank [protected] for which i had outstanding amount of rs. 93000. I received a call from credit card settlement department for settlement of my account and we agreed at rs. 50000. On 14 december 2018 i made the payment of rs. 50000 at jb nagar axis bank. But still my account is not yet settled i am receiving call for payment of rs. 93000. Please help me to settle the issue as soon as possible
                  Feb 10, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 10, 2019
                  Axis Bank Customer Care's response
                  Hi, we have taken up your concern with our relevant team and will get back to you within 48 working hours. Sorry for the trouble. Regards, Team Axis Bank.
                  Verified Support
                  Jan 10, 2019
                  Axis Bank Customer Care's response
                  Hi, we are unable to locate any card details with the credit card number ending with XXXX4609. Request you to DM us the correct card number or your registered contact number with us to check further. Regards, Team Axis Bank.
                  Jan 12, 2019
                  Updated by Inamuddin Shaikh
                  I have Axis Bank credit card with with[protected]Inamuddin T Shaikh) and [protected] (Sabiuddin T Shaikh). Both the cards are Neo Master Card for Account Number [protected]. Please check and resolve the issue as soon as possible coz still my account is - 1290.57 in main account and I want the same to be zero so that I can start transactions with Axis Bank.

                  Thanks and Regards,
                  Inamuddin Shaikh
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                    P
                    Prashantkadam714
                    from Morjim, Goa
                    Jan 10, 2019
                    Resolved
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                    Resolved

                    Address: Pune, Maharashtra, 411006

                    Im withdraw atm through payment balance deduction but cash not received

                    Plz see msg alert:you've withdrawn rs.3300.00 via debit card xx8320 at +laxminagar sevak chow on[protected]:17:35:48. Avl bal rs.16746.52. Not you? Call [protected].

                    Im complete my hdfc bank we acknowledge your complaint reference id 1785578 for cash withdrawl done on 09/01/2019 for rs. 3300.00, disputed amount rs.3300.00

                    Transaction eaw-532676xxxxxx8320-bpcn2136-kpune plz refund my money as as possible

                    Please refund my money as as possible
                    And axis atm action strictly plz
                    Jan 10, 2019
                    Complaint marked as Resolved 
                    Plz refund money
                    Axis Bank customer support has been notified about the posted complaint.
                    Jan 10, 2019
                    Updated by Prashantkadam714
                    Im withdraw Atm through payment balance deduction But cash not received

                    Plz see msg ALERT:You've withdrawn Rs.3300.00 via Debit Card xx8320 at +LAXMINAGAR SEVAK CHOW on[protected]:17:35:48.Avl Bal Rs.16746.52.Not you?Call [protected].

                    Im complete my hdfc bank We acknowledge your complaint Reference ID 1785578 for CASH WITHDRAWL done on 09/01/2019 for Rs. 3300.00, disputed amount Rs.3300.00

                    Transaction EAW-532676XXXXXX8320-BPCN2136-KPUNE plz refund my money As As possible
                    Verified Support
                    Jan 10, 2019
                    Axis Bank Customer Care's response
                    Hi, we request you to liaise with your account holding bank to raise the dispute for the referred transaction. Regards, Team Axis Bank.
                    I've axis bank account which is showing negative balance of 50k. There is no response from the bank also. What to do ?? Whenever i call customer care always they tell to clear the balance. But even after maintaining the min balance, how its possible to get 50k as negative balace. The worst bank that I've ever seen.
                    Axis Bank Customer Care's response, Jan 10, 2019
                    Verified Support
                    Hi, we are here to help! Please inbox us your registered contact number and we will get back shortly.
                    Regards, Team Axis Bank
                    What is consolidated charges
                    Axis Bank Customer Care's response, Jan 10, 2019
                    Verified Support
                    Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2N8cGCp Regards, Team Axis Bank.
                    I want to close my account at Axis Bank, when I joined the company or which account I opened, but now they have converted it into savings account I have not been given any information as so please my bank account number [protected]
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                      A
                      Ajoy Deb
                      from Barpeta Road, Assam
                      Jan 9, 2019
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                      Address: Tinsukia, Assam, 786125

                      I am Juri Deka I have applied for my PF amount. My last working day was[protected]. It's was more then 1 month but PF amount not yet credited. Employee ID of Axis Bank 125959 and my UAN No. [protected].
                      I have attached my PF statement and also the screen shot of online PF withdrawal request.

                      Regards..
                      Juri Deka.
                      [protected]
                      +2 photos
                      Axis Bank customer support has been notified about the posted complaint.
                      Hi,

                      When i send a amount 6000 to my account in Axix Bank.Then in my account balance shows only 5625.

                      Where is the balance amount. I tried to call them. They are not attending and send a mail to them. No reply still yet..

                      Why the banks are cheating??

                      pf amount not credited in my account - Comment #3320174 - Image #0
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                        N
                        Naman p
                        from Ahmedabad, Gujarat
                        Jan 9, 2019
                        Resolved
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                        Address: 380013

                        On 23 march, my account debited by 118
                        And narration was
                        "hello! Your a/c no. *242 has been debited by rs. 118 on 09jan19. The a/c balance is rs. *71.09. Info: relmf_mndtverfchg_feb-18

                        I want to know about this charge. And want refund of same amount...

                        Without information how can they debit my account
                        My registered no. Is [protected]
                        Bank can track my account via my registered no. So i will not share my account no. For public
                        Feb 9, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 09, 2019
                        Axis Bank Customer Care's response
                        Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2MuqwTe Regards, Team Axis Bank.
                        I submitted my credit card bills and again cut by bank directly so for one bill its debited 2 times. please look into this matter and solve the issue ASAP.
                        Thank you.

                        amount deducted - Comment #3319611 - Image #0
                        Axis Bank Customer Care's response, Jan 9, 2019
                        Verified Support
                        Hi, thanks for writing in. Here is a link that will give you more information on this topic - http://bit.ly/2LlcyxO Regards, Team Axis Bank.
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                          Prasanna Kuntum
                          from Phirangipuram, Andhra Pradesh
                          Jan 9, 2019
                          Resolved
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                          Resolved

                          Address: 522616

                          Dear sir
                          I am teacher working in chilakalurepet and i have availed personal loan from the axiss ban and i repaid the amount.
                          My personal loan number ppr[protected]. I have paid total loan amount three months ago but the bank pwople make calls and ask for more amount even then i paid the asked amount in the given number evenafter they cutting amount from my account. Should i go to the lawyer or will you settle the matter
                          Feb 18, 2019
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 09, 2019
                          Axis Bank Customer Care's response
                          Hi, thank you for bringing this to our notice and are looking into this as we are committed to the best possible service for our customers. We will update you with the status at the earliest. Regards, Team Axis Bank.
                          Verified Support
                          Jan 17, 2019
                          Axis Bank Customer Care's response
                          Hi, we wish to inform you that as per our records the team has spoken to you and have addressed your query. Regards, Team Axis Bank
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                            D
                            Dilip Badhe
                            from Mumbai, Maharashtra
                            Jan 8, 2019
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                            Address: Mumbai City, Maharashtra, 400076
                            Website: [email protected]

                            Dear Sir

                            I have taken home floating loan 5 years back but it is always charging on higher rates for Home Loan no. PHR[protected]. Last Saturday I received phone message from Axis bank as they revised home loan interest to 10.25 in spite new home loan coated by Axis bank on internet is 8.80%.

                            It is wast difference, I think I have to write consumer court or close relation with the Axis bank an take a loan from other bank
                            Axis Bank customer support has been notified about the posted complaint.
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                              G
                              gaurav_sobti
                              from Ladnun, Rajasthan
                              Jan 8, 2019
                              Resolved
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                              Resolved

                              Address: 335001

                              I am writing this with regards to my credit card bill payment. My credit card number is [protected]. I recently received a bill of amount rs. 63152.53/-.

                              This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

                              In last six months you apply charges of rs 50833.46/-

                              So please deduct these charges from your latest bill[protected] = 12319)
                              I can able to give 12319 of my original amount. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 12319 is not affordable for me in the present situation.

                              I am ready to settle this as soon as i get the confirmation from your side.

                              Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation.

                              Thank you.

                              Please reach out my number: [protected].

                              Thanks,
                              Name - meenu sobti
                              Mail id - [protected]@yahoo.com
                              Feb 9, 2019
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 09, 2019
                              Axis Bank Customer Care's response
                              Hi, we wish to inform you that our collection team will get in touch with you shortly. Appreciate your patience in the interim. Regards, Team Axis Bank
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                                Chintakunta Usha Kiran
                                from Hyderabad, Telangana
                                Jan 8, 2019
                                Resolved
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                                Resolved

                                stuck money in cash deposit machine

                                Address: Hyderabad, Telangana, 500037
                                Website: Consumer Complaints

                                Hi sir My Name Ch Usha Kiran yesterday[protected] Time 6-22 Pm I was deposited money 35000/- at Kukatpally Hyderabad Axis Bank Cash Deposit Machine. Transaction Completed After CDM Displayed Timed Out Transaction.Iam Waited 30 Minutes But Money Is Not Refund.After CDM Unable To ATM Services Displayed.loyees In Bank IAM Asked One Of Employer His Said Tomorrow Come To Bank And Complaint The Issue.Iam Going To Same Bank Iam Asked Employee My...
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                                priyankak0788
                                Jan 8, 2019
                                Resolved
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                                Address: 560102

                                I have been wrongly charged this amount on 7th jan 2019 - 402.50 (Tips/scg/pos/ikea-dfc-alfuttaim/dt.02-ja)
                                This transaction has not been done by me. I would want to know more details and the refund for the same.

                                Also, on 2nd jan i had done an online transaction on ikea website and received an sms saying that my account has been debited with inr 50224.76 on[protected]:31:22 whereas on my statement it is reflecting the amount debited is 52299.04 ecom pur/ikea-dfc-alfu/dubai/030119/03:31 this has been over charged by the bank and the bank is sending 2 different communications of wrong debited???

                                Sms message is showing different amount and bank statement is showing different. How is it even possible??? Plus after 4 days there is a random transaction done by the bank.

                                This is cheating the customer. I want my refund.
                                +2 photos
                                Feb 8, 2019
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 08, 2019
                                Axis Bank Customer Care's response
                                Hi, we are sorry to hear that. Do DM us your registered contact details and we will get back soon. Regards, Team Axis Bank.
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                                  V
                                  Vipin Tyagi 007
                                  Jan 8, 2019
                                  Resolved
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                                  Address: Mumbai City, Maharashtra, 201002
                                  Website: www.axixbank.com

                                  My name is vipin. Axis bank has put my balance negative for non maintenance of balance. I am using saving account in same bank. So i don’t want to have two accounts in same bank.
                                  I requested telephonically may times to close the account. They didn’t accept the request.
                                  Whenever i visited branch nobody hear me. And i was told to the base branch where this account was open.

                                  Now the problem is i can not visit the branch as i have changed the city.
                                  Regards
                                  Feb 8, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 08, 2019
                                  Axis Bank Customer Care's response
                                  Hi, thanks for writing in. Here is a link that will give you more information on this topic -http://bit.ly/2Ljnj3v Regards, Team Axis Bank.
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                                    A
                                    Andriya Ashwitha D Silva
                                    from Mumbai, Maharashtra
                                    Jan 8, 2019
                                    Resolved
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                                    Address: Bangalore, Karnataka

                                    Axis bank has a collaboration with one assist.
                                    Yearly they are debiting 1399 from a/c without any notice.
                                    November 2017 and december 2018 they have debited twice.
                                    In the year 2017 soon after debiting even though i am continuously called and mailed to cancel the service and refund the money they have not done so, and again this year amount is debited. Needless to say its difficult to contact them.

                                    Its wrong from the axis bank side to give away customer card details to external services. How can we trust them with our hard earned money. And its difficult to contact them and if we happen to visit the branch those employees dont even know about these services.

                                    Please provide the solution
                                    Feb 8, 2019
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 08, 2019
                                    Axis Bank Customer Care's response
                                    Hi, sorry for the inconvenience. We are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
                                    Dear Andriya,

                                    Greetings from OneAssist!

                                    Apologies for the inconvenience caused. Request you to share your registered mobile number and membership ID details on [protected]@oneassist.in or inbox us on Facebook or Twitter. To assist you further in your case.

                                    Regards,

                                    Devendra,

                                    OneAssist, Social Media Team.
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                                      M
                                      Murusid khan
                                      from Bengaluru, Karnataka
                                      Jan 7, 2019
                                      Resolved
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                                      Address: Bangalore, Karnataka, 560037

                                      My account to debited 630 rupess
                                      Ac no-[protected]name-murusid khan branch - mg road
                                      State - karnataka, india plzz sir refund my 630 amount others wise you not refund my money then my axis bank account closed sir why poor man money debited your axix bank compney plzz refund im very critical condition saving this money then your company are debited my money plzz sir i requested to plzz refund my money
                                      Feb 8, 2019
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 08, 2019
                                      Axis Bank Customer Care's response
                                      Hi, we wish to inform you that the charges incurred are the consolidated charges for your account. Please visit us at https://bit.ly/2Nk5xyr to know about details of the charges. Regards, Team Axis Bank.
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