Axis Bank Complaints & Reviews

19/07/2018 time: 08.07.48pm i got a call from axis bank about a transaction of credit where it is mentioned "rs. 6, 867.56 (Usd 99.95) was spent on your axis credit card xx0634 on 12-jul-18 08:07:48 pm at expressvpn llc". And ask me that if the transaction is done by me. Then i replied that such transaction is not done by me. I also got an email for axis bank credit card where it is written”
Dear customer,

Thank you for banking with axis bank.

Rs.6, 867.56 (Usd 99.95) was spent on your axis bank credit card xx0634 on 12-jul-18 08:07:48 pm at exprsvpn llc. Your available credit limit is rs. 79, 596.54. Total credit limit for your account is rs. 1, 15, 000.00.

Please contact customer service [protected]/[protected] if this transaction was not authorized by you or if you wish to convert any transaction above rs. 2500.00 into emi.

Assuring you of our best services.

Regards,

Axis bank
Credit cards

12/07/2018 time 08.20pm i called service [protected]/[protected] and complain for the transaction whose docket number is 43098773. They block my card and send a card holder dispute form. And also they advised to submit the form along with photocopy of my passport to the nearest branch of axis bank.
19/07/2018 i submitted an application along with supporting documents (Card holder dispute form, email copy of transaction, photo copy of passport all pages) to axis bank sodepur-ghola branch.
Xx/08/2018 i got refund said amount in temp credit.
After few months i pay all outstanding rs 6957.75
15/01/19: i request to surrender my replacement (5305-xxxx-xxxx-1264) credit with request number 48029161.
29/01/2019 again they charge rev of temp credit exprsvpn llc rs 7112.41/
22/02/2019 i call customer care [protected] to know the reason for the bill. They inform me that they have not got any document in this regard and advice to call customer care in front of bank stuff.
26/02/2019 i call to customer care in front of bank stuff sudip mondal. Sudip mondal gave customer care two 2 sr numbers 43390432 & 43390189 through which bank sent the supporting documents.
9/3/2019 i call customer care and again complain for that. Customer care accept a complaint with number 49591251 and promise to solve the problem within 5 working days. Also tell me they will inform me within 5 working day through phone and email.
But till now i've not got any feedback from them.

My bill payment due date is 18/03/2019.
So i want to know who will pay the bill.

Refund 1649/-
Refund the amount of 1649/-

I am a axis bank credit card holder. On 18 apr 18 there was an unauthorized transaction of rs.1, 649/- in favor of ecpp assistance service, which i had never subscribed too. How can they transact on my card directly?
So, kindly please refund my same amount to my same credit card as soon as possible and also unsubscribe me from this service as i am not at all interested in the same. Otherwise i will take legal action against you.

Please contact me:
Waiting for your reply.

Ramkumar k

Mobile [protected]

There have been 11 transactions from my bank account to itunes on march 16, 2019. I have not authorized these transactions by any means. I also did not receive any message or mail before these transactions could be done.
Kindly look into this and i would like my refund. I am not even using any iphone.
The amount debited was around rs.9242.52
I have raised a complaint against this. Ref no:49822068.
I am requesting axis bank to refund my amount. So many customers are raising the same complaint why axis bank is not taking any preventive measures?
Please try to resolve this issue as early as possible

There have been 9 transactions from my bank account to itunes on march 17, 2019. I have not authorized these transactions by any means. I also did not receive any message or mail before these transactions could be done.
Kindly look into this and i would like my refund. I am not even using any iphone.
The amount debited was around rs.6724.52
I have raised a complaint against this. Ref no:49827228.
I am requesting axis bank to refund my amount. So many customers are raising the same complaint why axis bank is not taking any preventive measures?
Please try to resolve this issue as early as possible.

Dear axis bank support,

My cust id 8*1524
Why you are wasting our customer time. From last 14 days i did not receiving the net secure code in internet banking while doing fund transfer.

I complained & requested may times but these axis people behaves like irresponsible & not helping in my issue

I am staying in abu dhabi my contact : +[protected]. From last 14 days i am facing issue of not receiving netsecure otp while doing fund transfer in internet banking.
I complained many times with service requests 49597140, 49709456 & many but no solution from axis bank. Really this bank is time pass & wasting my time

Waste bank & waste support

Really i am fed up with this bank
Even nodal officer also not responding to emails.

Dear axis bank,
I am staying in abu dhabi my contact : +[protected]. From last 14 days i am facing issue of not receiving netsecure otp while doing fund transfer in internet banking.
I complained many times with service requests 49597140, 49709456 & many but no solution from axis bank. Really this bank is time pass & wasting my time
Its very import to to do fund transfer but no use with axis bank.
These people are waste in providing customer support.

This is not correct as per customer point & i need a proper reasons why issue came & why axis bank not responded

Thanks,

I m ramya and i want to know that why bank charge called consolidated charges is debited to my account by 850 rs., + 147 rs gst and breakup consolidated charges 310rs.. Within one day totally 1307 rupees and atm withdrawl charge 60rs but i used axis bank atm. But y is deducted from my account. Every month i am facing this type of problem. So i want complete details of consolidated charges.. So who am i contact about this problem. Plz send me number

Hi,

Rishika sharma from chas bokaro

I hold a saving account with axis bank. I was in shocked to see rs 472/- being deducted as in the name of consolidated charges & gst charges 18% on 16 feb 2019 (170.95+30.77) and 16 march 2019 (229.05+41.23) from my account without any information with in one month. Axis bank debiting my money again n again on the name of consolidated charges.. I m very disappointed.

I was raised request (Request no:[protected] to customer care bank ensure me bank will refund my money but again axis bank deducted charges on 16th march 2019. Such thing is not happening in other banks. From last couple of years it was going well with axis bank but why you have deducted money in the name of consolidated charge, minimum balance & others in feb 2019.

This is completely rough handling of things without any intimation. I would just like to say please return my money as soon as possible and stop this deduction i m waiting for your positive response.

Regards
Rishika
Ac/ no: [protected]

Dear sir,
On 12/52018 axis bank deducted rs 914.50 towards consolidated dp charges without any information.
I wrote a mail to customer service but no answer came.
Further on dt-16/03/2019, they deducted rs 80.28 without any information.
How they are deducting money without any information,?
I want to know the details of deductions
Unless i will close my account.

Hi all,

From my savings account they have deducted 2774 rs for consolidated charges and 499 for gst which is very shocking since i maintain my account properly without any bounces, these has not happened anytime before. Please do clarify this issue asap. Take this more serious as each penny we earn does not come easy.

I need to get this resolved asap   replace all

Hi,
Tazuddin from kolkata
I hold a saving account with axis bank. I was in real shock to see rs 5100/- being deducted as consolidated charges on my account without any information. Please please tell how do i recover this. I m very disappointed i m requesting to you please help me to recover my money back. Please help me how to recover. I m waiting for your positive response.

Kya h ye pichle saal 2018 m account khulwaya h
Iske baad 4000 rupy non maintinence kaat liya
400 rupy debit card isaue k kaat liye
Or ab ye 4100 rupy
Bhai greeb aadmi hu
Saara bank mere se chlao ge kya

Mere paise jo abhi kaate hain mere wapas kro 4100
Hme bkso bhai maaro ge kya itni hi kmayi h hme bhi rakh lo
Mtlb kuch bhi blance mile account m kaat lo bss

Hi, 4 months ago i opened my account in axis bank. Today i got a message of consolidated a/c charges. It's debited ₹140.00 and 25.09 for gst without my knowledge. I want my money back and let me know the exact reason of consolidated a/c charges. This is not the correct way of debiting money without informing the member. For this nonsense gst cutting also included.

I have a savings account which was today deducted with 5215rs as consolidated charges plus gst 938rs. The account was a salary account with earlier company where i worked. I visited the axis bank branch at janakpuri district center, delhi on 16th march, 2019 to deposit the money. My account balance shown to me on the app was negative of 215rs and the same was confirmed to me by the bank executive at the branch as well. I enquired that i want to deposit 20, 000rs and other than the negative balance there will be no other charges. The bank executive assured me the same thing. I deposited the amount and after 6 hours i am receiving debit messages of 5215rs and gst 938rs on this charges as well. This is against the fair practices of bank. The bank executive must have informed about these charges and they have failed to do so otherwise why would i deposit the money just to get money debited again. This is a fraudulent activity on behalf of axis bank and i am not complying with this.

Axis bank debiting my money again n again on the name of consolidated charges... I am going to consumer court... See the uploaded pics from 28 feb to 16 march i have 14000 rs... Then why you debitet my money on the name of consolidated charges... Going to close my 2 axis bank accounts... Refund my money as soon as possible otherwise this time i am going to make a complaint in consumer court very strictly...

Hi, i have saving account in axis bank, my account consisting of 3000rs in axis bank has been deducted the amount of rs 1895 in the name of consildated charge and 341 rs in the name of gst charges 18%, the total amount of rs2236 rs has been deducted from my account eith out any information or permissionand the amount left in the bank account is 1285. Please help me to get money back. This bank is cutting innocent peoples amount from their bank account balances with out informing the persons.

This bank is daily deducting one or other charges as if it is theire own money. Till now in one week they debited around 5000 rs. With various name.. What this bank is doing? Pls. Check. Such thing is not happening in other banks. This is completely rough handling of things without any intimation. Conduct inquiry on this bank mass deduction. And do needful for full refund.

Respected sir,
I am a resident of bhopal. I am writing this letter about my complain on deduction of consolidated charges from your side. I am highly disappointed and upset since i saw a message from your side which included a deduction of 483 rs from my account which unfortunately only had a total of 1000rs. Now u may imagine how i would have felt.
This deduction had been a frequent sight to be seen since last many months.
Rest i would just like to say please return my money as soon as possible and stop this deduction

Waiting for your quick action and response.

Thanking you
Yours sincerely
A regular customer of axis bank

Same incident happened to me on 9 march, 2019.. At 4:34 pm nine unauthorized transactions happened from my account by itunes.com debiting 10, 606.16 rupees without any otp. The card got blocked automatically after those transactions.. I dont have an iphone. I have submitted my documents. But still didn't get my temporary credit... Again on 14 march at 4:34pm itunes.com tried to debit 966 rupees twice but as my card is blocked, the transactions couldn't happen.. Hope the axis bank resolves this issue of itunes.com and refund our money back as soon as possible orelse they are gonna lose the trust of the customers.. They said it takes 30 days to investigate but i hope they resolve this much sooner.

I tried to apply for new chequebook by net banking and atm, but it was showing lien reason code. Then i got to know that there is any lien amount on my account.
I credited my account with rs 5500 and now i have balance around 7000 then why it is not going good. Due to lien amount i cannot apply for new chequebook.
Please help me out there.

Charu sinha