Axis Bank Complaints & Reviews

Bank charges my account two times. First 843 rs. And then again 450 rs. With consolidated charges. Without any call or information. Customer care executive not responded well. One of worst service. I want my refund. Customer care call process is also very slow. Sbi is better than u. Also for ur information first 843 rs. For demat account which is free for 1 year and for renewal not giving my consent. So why u charges 843 and again 450 which i don't know for what consolidated charges. Please give me refund.

Hello! I am a student and earn by part time work.
I have a saving account in axis bank. Yesterday, bank deducted rs.1015 + rs.182 gst (My 11 days earning) from my bank account. When, i call the customer care and asked the reason. They are saying, this is the charge of depositing money in bank account.
This is not fair, axis bank is looting innocent people. I want my refund of consolidation charge.

Most important - there should not charge on deposit own money in bank account. This is a scam.

Charge rs. 1000 from only 50, 000 customer per month = rs. 5, 00, 00, 000/month (Five crore) x 12 month = rs. 60, 00, 00, 000 (60 crore)

Axis bank is looting about 60 crore rupee per year from innocence customer.

Hi, i have got a debit on my card for the amount 4400 as the consolidated charge and the taxes for the amount 760 around. How can bank deduct such an amount without authorisation.
I want my money back and will get all the accounts closed that my family holds with axis bank. This is the first time that this kind of charge has been made on the account, its is a saving account, not current and i dont think there would be any charges on current account as well.

Today i received a message that my account is deducted by 1550 rs for consolidated charges i am in tention bcz 1550 is not a less amount because how they can deduct money without inform customer i have no any loan on this account please help on issue asap i have try to call customer care but there have no response

Please help on this

H

Please help on the issue

Axis bank forcefully open my demat account. I evan dont have any idea about demat account. Suddenly i got mails from axis bank.. Although my savings account is already close. How can u cheat with people to reach target. Close my demat account as soon as posible.. I am a student. My id [protected]. Plz sir help me. I am a student. I already close my axis bank saving account. I visited axis bank alot. But they dont take any action. Plz sir help me

Hello,

I am having salary account in axis bank. I have been charged 1500/- as a "consolidated charges for account" and 270/- as a "gst on charge".

I was trying to seek for help on axis portal and customer services number but there is no answer. I believe bank are responsible to let customer know before they charge to customer.

I would like to know why i am charged and i want my valuable money back.

Thanks,
Hemant umredkar
[protected]

Hi team,

On may 11, 2019, at around 8:00 pm ist, i received 2 emails from axis bank saying account has been debited with amount rs 7522.39 and rs 1354.03.

I have never seen in my 8 years of relation with axis bank, this much amount of deduction as consolidated charges.

Also i am not sure what is the reason of deducting this much of amount.

I expect you to return this amount as this is incorrect and not any transaction of mine in last 1 month will sum up to this much of consolidated charges.

Thanks,
Kushal

What the hell is this axis bank??.. You guys havs deduct inr550 from my account without any information. I have searched about the consolidated charges which says that charges for maintaining the account but mindless guys... The account i have is an subcidy account... 200 -200 rs subcidy aati bc.. Wo bhi kaat to kamino... Kya dikkt h ye... Do resolve this asap.. Contact no. [protected]

Hiii i have a salary saving account in axis bank and 1550 as consolidation charges are deducted from my account without my consent and last month 1300 were deducted what can i do to get my money back they are charging every month please take some actions against this. I can not give away 1000 to 1500 every month in the name of some unconditional charges

I am writing this with regards to my credit card bill payment. My credit card number is xxxx-xxxx-xxxx-xxx. I recently received a bill of amount rs. 47000.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 10% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 10% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [protected].

Thanks,
Shiraj adil

I had made a request no.16808547 date 17.09.18 to axis bank auto loan dept. To waive off bounce charges of rs.590 plus sb a/c branch charges of rs.312.70 i. E. Total rs.902.70 on my emi dated 10.09.18, which was honoured one day late on 11.09.18. I had requested that as this is 1st emi since start of loan in march 2017 that has bounced, you should waive off any charge on this. Also please note that i & my family have many accounts with the bank & we have a very good track record in all the accounts. Till date, all my emis for the said auto loan are honoured on time.
I had emailed them again 1 week back because one of their customer care executives had requested me to wait for few months & keep giving my emis on time. If there were no further bounced emis even after 2 completed years, my request might be looked into. But, again they refused to do anything about it.
Please note that axis bank themselves also had made an error in charging excess processing fees against this loan, but they only refunded the excess amount, not any penalty, etc.. Etc..
Rs.902.70 charges for 1 day delay in an emi of rs.17890 is exhorbitant!!! And that too, only 1 error in 26 emis till date.
And because my savings account is also in their bank, they very conveniently deducted charges as they wished & now they are not ready to waive.

I am getting a lot of calls from your bank as a promotional call for personal loan.

I have not signed up for promotional calls and i am not interested for personal loan unless your bank is planning to give me a good amount of money and i don't need to pay you back the money.

So please quit disturb.
I don't want marketing calls, why you are using my number?...

Total one lakh rupees debited from my account, immediately i has been reported to axis bank kalyan nager branch and they block the atm debit card by reporting fraud transaction, branch asked fir copy submitted to the branch and they raised the complaint and given sr no.47603622 and 47811411
Cybercrime fir no.4946/2018
Date of transaction 19/12/2018

I had a salary account with one of my company i was working with. I worked only for 2 to 3 months. After which i never recieved a salary on that account. I went to abroad to work in 2015 - and returned back in 2018. My sim card being used by my mom. But i never recieved any messages on my mobile previously. When i went to check for my subsidy amount for bharat gas in my hdfc account they said you do not have amount from bpcl subsidy. Then the bharat gas people told its with axis bank account. I went to axis bank branch, the female employee told me that my account balance is in minus. I asked her to close it because i never used the account, she asked me to pay the negative balance amount. I asked her to deactivate the beneficiary and transfer it to my new bank and i filled up one form and submitted necessary documents. But its still not done yet.

Hello sir
My name is vikram prabhakar jadhav my account in your bank in phaltan branch i have not used in your bank account so kindly request you to closed my account or lien amount is closed this amount is 4969 rs at this time so close this amount so i will use in your bank account i have no money to paid this amount my condition is very poor so i hartely request you
Thank you

Total one lakh rupees debited from my account, immediately i has been reported to axis bank kalyan nager branch and they block the atm debit card by reporting fraud transaction, branch asked fir copy submitted to the branch and they raised the complaint and given sr no.47603622 and 47811411
Cybercrime fir no.4946/2018
Date of transaction 19/12/2018

There was an amount of rs.885 debited from my a/c no. As dp consolidated charges on 13th april'19.
I understand that dp charges are for having demat account with the bank, however, i do not have any demat account with any bank.
Even after chasing the bank through email, i do not receive anything other than their auto reply mentioning that they will call back within 24hrs, however, i have not received any call till now.

This to inform you that no any pending of my outstanding payment till now under card no. Xxxx xxxx xxxx 3111 in my knowledge, but i am getting a call regarding payment of dues outstanding amount on daily basis and i spoke to him please send me the details statement whereas showing my transaction amount which was not been paid, till date i have not been received any statement for my reference, request you to please send the the details statement for my reference and close this matter as soon as possible...

I'm shocked to see a text popping up it says axis bank is deducted rupees 3418.95 for account closed in full and final set. I want to what is this? I game or prank?
Since i'm using axis bank, this is happening to me for the second time. So poor service. I had also done kyc in nearest branch at kadamkuan patna, then also i keep on getting text of complete your kyc.
This asap account is for customer hassle free convenience but we are only getting troubled out.
Kindly send me my money back.
It's better not to use axis asap!

Never share your details to this bank they are fraud, manipulate customers. I have lost my 1000 over it. Before opening an account they are asking aadhar otp after that all details and take 1k and fly away. When you call to customer care he/she will manipulate you whole day. I have called 3 times but never get a satisfactory answers.
Axis bank team member doesn't know about their internal policy and also how to interact with customers. Why people are wasting time and money with this bank. Never be recommend to anyone for it.