[Resolved]  Axis Bank — debit card unauthorised transaction

Address:Bangalore, Bangalore, Karnataka, 560084

Total one lakh rupees debited from my account, immediately i has been reported to axis bank kalyan nager branch and they block the atm debit card by reporting fraud transaction, branch asked fir copy submitted to the branch and they raised the complaint and given sr no.47603622 and 47811411
Cybercrime fir no.4946/2018
Date of transaction 19/12/2018
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May 9, 2019
Complaint marked as Resolved 
Not got any cal Not credit my amount please help me
Axis Bank customer support has been notified about the posted complaint.
May 07, 2019
Updated by Ali Ahmed Laskar
When I get my money
May 07, 2019
Updated by Ali Ahmed Laskar
Dear sir/mam Very urgent need money please help me
Verified Support
May 08, 2019
Axis Bank Customer Care's response
Hi, we are looking into this and will update you with the status at the earliest.
Also, please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank
May 09, 2019
Updated by Ali Ahmed Laskar
Sir not got any call
May 09, 2019
Updated by Ali Ahmed Laskar
Please help urgent I need to money
May 09, 2019
Updated by Ali Ahmed Laskar
Complaint market as not resolved
Sir
Please refund the my amount 100, 000 rupees

Verified Support
May 14, 2019
Axis Bank Customer Care's response
Hi, as per our records the branch official has spoken to you and have addressed your query. Regards, Team Axis Bank.
May 15, 2019
Updated by Ali Ahmed Laskar
Please Refund the money
I need very urgent
Verified Support
May 16, 2019
Axis Bank Customer Care's response
Hi, we are looking into this and will update you with the status at the earliest. Regards, Team Axis Bank
May 16, 2019
Updated by Ali Ahmed Laskar
When you update sir
I need very urgent money
Please do this urgently I request to you
I was going to my note place
But I don't have money
I can't able to going.
May 21, 2019
Updated by Ali Ahmed Laskar
I'm not getting any response
Verified Support
May 22, 2019
Axis Bank Customer Care's response
Hi, we understand you have escalated the matter to our grievance channel, and you shall receive the response from them. Regards, Team Axis Bank
Jul 03, 2019
Updated by Ali Ahmed Laskar
I'm not happy about the matter
But nothing is happening result
Jul 03, 2019
Updated by Ali Ahmed Laskar
Who is updated compliant marked resolution. But im not getting my money back
can I go higher level
Jul 03, 2019
Updated by Ali Ahmed Laskar
Axis bank is. Fraud them
My account one lakh debited
Complaint comments 

Comments

Dear sir
this is vijay here i requested for you my account no is [protected]. Please check my last two year transaction all payemt is due before date my credit card no is [protected] .Plz check my a/cs details
one req to you please increase my credit limit[protected] rs.
Axis Bank Customer Care's response, May 9, 2019
Verified Support
Hi, we are here to help! Here is a link that will help to address your concern - https://bit.ly/2uAxZEt Regards, Team Axis Bank.
HI am sumit kumar . my account no is [protected], Sandhir Branch, UTIB0002445, 21ST april 2019 without my Permission issued my statement Other person, is Issued Statement in Karnal MAIN BRANCH & 12 SEC, KARNAL...

THANKS
REGARDING
SUMIT KUMAR
M[protected]

Axis Bank Customer Care's response, May 9, 2019
Verified Support
Hi, we thank you for bringing this to our notice and are looking into this as we are committed to the best possible service for our customers. We will update you with the status at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
Date of the incident :29.04.2109
Client Account Number :[protected] (Federal bank)
IFSC Code:FDRL0001559
Amount: 3500

My Account No:[protected](AXIS Bank)
Ref.No.QHJJFR7U1818

TRANSACTION STATUS : Failed

Axis Bank Customer Care's response, May 9, 2019
Verified Support
Hi, we understand the inconvenience you have faced. Failed transactions are automatically credited back into your account on the same day. Should this credit not happen, do share details with us on this secure link https://bit.ly/2Na7gH8 so that we can resolve it at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.

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