Axis Bank Complaints & Reviews

Invalid credential

I am mrinmoy dutta. I have a account with axis bank. When i try to register for net banking with my customer id, written on my cheque book, i am getting error message "invalid user details". Please tell me what is invalid credential and how it can be resolved.

Please resolve my problem.

Email :- [protected]@gmail.com

Thank& regards
Mrinmoy dutta

My former employer initiated a salary account with axis bank in 2015 november.in june 2016 i shifted to another organization and requested the fellow, who approached us for account opening, to close the account. He didn't react, as for as i was getting emails. I was unable to close the account and no transactions were made for 18 months. Recently my new employer asked me to open a salary account with axis bank. During the process, i checked the charges with customer care and with the axis employees too. They told that your account is on -115.82, these charges will be levied if you activate now. I agreed and activated and deposited my salary. After 5 days they deducted 3000/- as consolidated charges without information. Is the bank is not liable to ask the customers to close the account if any transactions not been done for a period. For opening the account they will come to feet of the customer, but not for the closing of the account.

The banks can ask the customer, whether they are interested to continue or not. They have registered mobile number and e-mail id.

I am an employee at dps howrah and have been using a salary account at the axis bank at domjur since 5 years. I had gone to this branch issue a chip enabled debit card but due to the unavailability of the cards i was not given a new card. I am a teacher and its not possible for me to take leave and go many times for any service.
Kindly ensure that the concerned authority looks into the matter.

I am writing this with regards to my credit card bill payment. My credit card number is [protected] i recently received a bill of amount rs. 100867.70.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, recently my father died under treatment in apolo finally i disturb financially due to no business in since last 7 months to till date so we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 50% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 5 months. More than 50% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side. Through mail sri[protected]@gmail.com

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [protected].

Thanks,
E. Shrinibash rao

On 15-dec 2018, one of the axis customer service women called me and told me about some offers and then they forwarded the call to higher officer that they will tell you more about offers. She informed me about tata aig poilcy and i told her i dont want it but then also she is forcing me to apply for it and you can cancel if you dont want. They also recorded the call. They didn't informed me about the money. Later i came to know that i have been charged 3700 rs. I told one if employee of piplyahaa indore branch but she is not helping and from 7 days i mregularly visiting branch but still my prblm isn't resolved. This is not fairs. I need my money back. My contact no [protected]

Dear team,

I am using axis card in my salary account now card outstanding amount rs 116000 i don't have so much money now i want to settle my card bcz bank block my account now i unable to do any transaction, also whatever amount comes in my account bank will deduct automatically,

Now please help me to settle my card.

Card number - [protected]

Dear sir
I have wrongly transferred rs 12870 to shazab khan axis bank account through my payzapp wallet. I have already informed my home branch axis i. E.. Karol bagh branch but not yet any action has been taken. I have already raised a complaint in payzaap (Hdfc) but they have replied me that amount has been credited to axis bank account holder so we cant do anything now. Plase check the details for fund transfer done by me. Please take neccessary action to refund my money.

My axis bank details
Name: saurabh jindal
Account no. [protected]
Ifsc code: utib0000223
Branch: karol bagh, new delhi

Transfered from payzapp wallet (Hdfc bank)
Wallet phone no. [protected].
Wallet account no. : in[protected]
Payzapp card no.:[protected]

Amount rs 12890
Txn id:[protected]
Date jan9, 2019 11:18am

Wrongly transfered to shazab khan axis bank a/c
A/c no. [protected]
Ifsc code: utib0000223
Branch: karol bagh, new delhi

This txn is done by mistake which can be done by anyone.
Saurabh jindal
+91-[protected]

I have never taken any loan from axis bank and they have been continuously calling me in spite of reminding them and submitting them with proofs that i am not a axis bank loan customer. Inspire of repeated mails and intimation to the phone banking team to stop forwarding calls to my number for loan repayment. Today i receive this message/ sms:

“dear customer, lien of rs. Marked in your sb account ending with towards bounce charges due in loan a/c ending with.in case of any query kindly write to us at www.axisbank.com/Support. lien amount will be debited from your account after 2 days. Kindly ignore if already paid.”

This is blasphemy as i have not been associated with axis bank for any loan transactions. I have repeatedly said it’s very inconvenient to have receive such irresponsible vehement calls and sms. Axis bank loan records have wrongly updated my mobile number with some other person with the name of ronak person whom i have never heard of. My mobile number is registered with my aadhaar card and other kycs. This shows that they have failed to check the authenticity and verify the mobile number to whoever person they have given the loan. I have submitted the proofs of my authenticity and my mobile number by submitting my bank statements as well. But yet they have not updated their system and continuously are giving calls and the person on the other side speaks very rudely.

This is my final request to please remove my mobile number from any loan records, as none belongs to me.

My name is anirudha nandy, and my kyc updated mobile number is [protected] and i have never taken any loan from axis irresponsible bank ever.

Hello there,

One of my friend having account (Acc no [protected]) in your bank at ahmedabad. Today she checked statement and found that around 4300 rs cut by bank as a consolidated charges (I think it was for a not maintaining minimum balance as per new rule).

But when you transfer salary account into saving account, you must need to inform customer first either in msg or mail. And when you apply charges at that time also you need to send mail or msg.

Very disappointed service from bank. I also have an account in your bank, how can we going long with this type of worst service.

If you won't provide proper solution then we won't hesitate to take legal action.

Mo. No. : [protected]

Regards.
Disappointed customer.

Recently I joined a company that provided me a salary account of axis bank (begumpet branch Hyderabad pincode 500016).I used it for small transactions, without any notifications it is showing -489Rs.
I think it is converted from salary account to savings account.
Even one month salary also not credited on it.
please suggest me to make my account again to salary account.
My first salary will be credits on 7th February 2019, beofore that I expect solution. I expect call from begumpet Hyderabad branch to me with best solution.
call me [protected]
Email :[protected]@gmail.com

Dear sir,

my name is vikas agarwal and i have a credit card no **** **** **** 0990 of axis bank

on dated 6/12/2018 when i tried to recharge my phone for rs 35/- the transaction was decline by bank 3 times

for decline of the transaction, i suddenly contact customer care then i realize my credit card was already blocked by bank from mid night because there were three international transaction done by my card value of $200, $20 and $10 respectively

a have already submit police complaint, dispute form and incident latter

my complaint no is 46938091 date 6/12/2018 and document received ref. no.46970322

i have not received any refund till now only receive just temporary credit limit

kindly solve my problem as early as possible

regard

vikas agarwal

Today around 2:00 pm ist i got an text on my phone by axis bank about detection of rs.1455 from brn-pymt-card-45145*3 and i don't have any idea about the detection so i called to axis bank helpline for the query, they told me that the amount is detected from the bank for credit card minimum due payment which i understand and checked my bank phone app (Most of the time this app doesn't work, because of this i was not able to pay the payment) and there in the credit card section nothing is mention about the payment and not even updated, its still showing the same numbers. So then again i called to the bank this time i called to credit card helpline and there i got to know is that this deduction is not by them so they can't help as it was done by saving account department when i told them about that whole phone conversation with saving account helpline the credit card department didn't give me any clarification.

Please help me for my query why my money is deducted in the first place and if it is for credit card minimum due amount payment then why its not updated in the a/c.

Dear credit card department
Please cancellation my [protected] axis bank credit card

Because i have already an axis bank credit card

So that i no need for another card

So please cancel my above credit card asap

Parashram dangarkar
Rau indore
Madhya pradesh
Axis bank credit card holder and account holder
E mail id [protected]@gmail.com

Hi
I had fraudulent transactions happened on my debit card with out my concern or otp as below on 16th jan 19

Account number : [protected]

16th jan 19 from ecom pur/google *future tech/[protected]

I lost inr 4350 with out my involvement, i never deal with this site for any transaction in the past.
Request you to help me and refund back my amount.
And i don't want this again in future.
Please let me know if you need any other information.

Abhishek on jan 15, 2019
Submit a complaint

Dear sir / madam,

This is abhishek
One assist relationship # 6082918
Mobile #[protected]

My axis bank a/c no - [protected] has been debited by 1899.00/- for oneassist membership.
I receive phone calls from this no - 91 [protected] regarding one assist service but i do not accept this service without my approval they deducted...

Dear sir I was holding a in axis bank. It was my salary account, after a gap of many years I was trying to use this account, , this account was having RS 532 in negative as this was salary account so why it was negative.
some guy in axis bank has open my demat for his target without my information and I have not used that till no.There was also some rs 4000 negative.my pan no is Arzpm3958p.
I want my money back.so please remburse my hard earned money..

Regards
Abhimanyu.

We wanted to open a joint account in axis bank. We stay nearby chamrajpet and we thought axis bank is nearest to us so we approached the bank persons working in chamrajpet branch and then when my brother showed interest in being part of axis bank as premium customer they were interested and talking properly but soon my brother after coming home he had called an executive from axis bank and thought to open a normal joint account and from their problem started bank people who took responsibility of opening our account dint show much interest in answering the question we had related to amount of money needed to open this joint account minimum balance which need to maintain and other stuff the executive who was sent home is a new joinee employee in bank he don't have much idea he called his senior who sometime back was speaking good as soon as he got know we don't want to be premium member just a joint account needed and instead of answering our question properly he said i[censored] want u open the account else leave it. We then called the bank manager of that branch who apologised us and told we will take care of it and next time it won't happen. When after few days when we now plan to open a joint account with same bank they are saying we need address proff of all three person in same address (Which earlier they never said) they said one address proof is enough to be on same address rest pan card is fine. The executive who had come to collect the document told that now a days opening a bank account has become so difficult because of lor of rules we follow. I completely respect the rules but the information was never given clear to us. Finally we decided to open a single account who's address proof is in current address and then they agreed and 10k cheque which was given by my brother name he took it and went and told all will be done soon by thursday max and by next week wednesday il receive the kit but after 1 or 2 hour he called me and said sir we need check from your bank only because someone else bank it doesn't work. This information also they dint give earlier and i dono why it is like this. If someone want to open a new account if he don't have money from other bank how will he give?? I was really frustrated but controlled myself and immediately gave 10k cheque to him from my other bank. I hope by thursday my account wil be open.

Honestly the pain we went through this hectic process of opening a bank account in axis bank was very painful. I hope by thursday they don't tell me any other reason to not to open my account their.

It has been around one and half month since i submitted my signed documents for one of axis bank branch indore for processing home loan on behalf of myself.
since then loan has not approved and disbursed yet. And by looking their attitude it would not disburse in coming 1 or 2 weeks.
so is it the normal time for processing home loan with axis bank or my case is exceptional.

I have nre savings account. And today when i received 4500 money from my company to my account. It did not reach my account and when i asked bank they told around 4460 have be deducted for non maintenance of minimum balance. What is this how can they charge soo much for non maintenance. I want my money back. When i checked my balance before transferring it showed 0. So i transferred. It should have shown negative so that i would have talked to bank regarding this but it did not show negative balance and when i transferred money to account they cut all. I lost around 4460 just for non maintenance charge. Now i am going to close this account.

I have axis bank credit card with with[protected]inamuddin t shaikh) and [protected] (Sabiuddin t shaikh). Both the cards are neo master card for account number [protected]. Please check and resolve the issue as soon as possible coz still my account is - 1290.57 in main account and i want the same to be zero so that i can start transactions with axis bank.

I have made the settlement agreed amount of rs. 50, 000 on 15 december 2018. Please look into the matter and resolve the issue.

Thanks and regards,
Inamuddin shaikh