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[Resolved]  Axis Bank — fastag not delivered

Address:Guindy engineers colony, Chennai, Tamil Nadu, 600097

I have ordered fastag on nov23. Havent been delivered yet. Very bad customer service on the fasttag helpline. No tracking on bluedart, not even a despatched message. Need resolution on this and need fasttag delivered immediately. Long term customer of axis bank dissapointed with the poor service with fasttag. They keep on suggesting that it will be delivered in 7 days, but doesnt happen.
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Jan 17, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2019
Axis Bank Customer Care's response Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank
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3 Comments

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Comments

I have been sent a mail from axis bank for 7 working days. I am waiting for more than 2 weeks. Should I apply new ? As the target date is very near I am more confused whether to wait or get a new from some other sources.
Pls reply
Reply
Axis Bank Customer Care's response, Dec 18, 2019
Verified Support
Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
I just applied for axisfastag double amount has been deducted from my saving account.I need refund
Reply
Sir,

please cancelled the one assist plan, i dont want that plan due to, financial problem

name:thudum naveen

ph no:[protected]
Reply
Axis Bank Customer Care's response, Dec 18, 2019
Verified Support
Hi, you can contact our phone banking team at 1-860-419-5555/1-860-500-5555 & our executives shall assist you further. Regards, Team Axis Bank

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