[Resolved]  Axis Bank — fastag not delivered through sms sent on 101219

Address:203 B, PHATAK SADAN MATHEWADA, 416510

I have booked fast tag on 7th dec 2019. I have received message of despatch of card on 07 dec 2019. Yet no tracking details given.
Sms says on 101219 awb is car no. But the blue dart site says no ref found.

If you have not dispatched the tag how the misleading message is sent on 10th dec 2019?

Service request is unattended.
My tag id 34161fa820328a... Tag sequence 20594161 vehicle mh07ab1418
Car
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Jan 24, 2020
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2019
Axis Bank Customer Care's response
Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank
Verified Support
Dec 18, 2019
Axis Bank Customer Care's response
Hi, we request you to share your registered contact number for further assistance. Regards, Team Axis Bank
Complaint comments 

Comments

I parches fat tag online axis bank on 06/12/2019. but no revive fast tag till time

my vehicle no. UP25K 4643

Axis Bank Customer Care's response, Dec 18, 2019
Verified Support
Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
Hi i'have applied for FASTAG through axis bank but till now i did not recieved my fatstag.

FROM: Hyderabad
Axis Bank Customer Care's response, Dec 18, 2019
Verified Support
Hi, thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in the processing of your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
Dear Sir / Madam,

One week gone, but till now we have not received the Fastag. Please arrange to send asap. Wallet ID [protected] in the name of NAGARAJAN KRISHNAN

Please update status.

Nagarajan.K

[protected] &[protected]
Axis Bank Customer Care's response, Dec 18, 2019
Verified Support
Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
This compaint is regarding axis bank fast tag. There is issue of non receiving physical tag.
I had applied for fast tag on 28 nov 2019. It was mentioned that tag will be received within 7 working days from date of Appliction. But till today i didn't received tag in physical form. I got mail with wallet id and etc customer id.
Axis Bank Customer Care's response, Dec 18, 2019
Verified Support
Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
I have transfer the amount using neft transfer on sunday and it was processed on monday morning around 6:15 am . But the amount was not credited to the other bank account which is in jammu and kashmir . How much time will it take to transfer and how to cancel my transfer request.What should i do?
I purchased Fastag from Axis Bank on Nov 25th. They did not deliver the tag yet and customer care numbers are not picked up. I raised service request but no answer yet.
Axis Bank Customer Care's response, Dec 18, 2019
Verified Support
Hi, we regret the inconvenience caused and thank you for choosing Axis Bank for your Fastag requirement. Due to overwhelming demand, there is a slight delay in processing your request for the issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank

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