Axis Bank Complaints & Reviews

Dear sir/ mam

i am having saving account with axis bank from more than 4 years. I have applied for credit card in Ujjain (M.P) branch of ankapat marg, application no :[protected]. I have not received my card yet as joining charging fees already charged on 18 Nov 2015.The executive who filled my form has entered wrong information like mobile no. and address.even i am not aware that axis bank has issued mi card one day when i saw online my bank account i saw active credit card in my online banking.
finally i called axis bank branch from where i applied they don't reply mi as they even don't aware who filled my form an all this show how axis bank is working and after 2 - 3 days they give mi customer care number i called them now they are saying after all verification that coz you are not calling from you registered number we can't help you.
i told them the executive has entered my wrong information but they don't help and the problem is with this customer care center every time u called the new executive will received your call and u have to tell him story again and again.

finally one executive told mi to mailed on [protected]@axisbank.com from registered mail id with id proof they will help you. i have send them mail on 18 march and i got replied from Parvathaini Surya Prasana
(Customer Service ) sorry to inform that your credit card application with reference number 365399 is declined due to untraceable.
again, i send them mail that card is active on my bank account and i got reply again from new executive Gangamma C A Customer Service that you will be happy to know that your credit card application has been approved.
Our records show that your credit card was not dispatched through as your address as the address was unlocatable. Kindly request you to confirm your complete mailing address along with 6 digit postal code.
finally, i have send them all details on 21 march but no response now i am mailing them daily from 21 march 2016 but they are not giving any reply.

i am just worried about this kind activity which leads fraud and i have not expecting this from axis bank, this show how irresponsible working pattern of axis bank. i need help from you forum as axis bank show their working culture. pls help mi its almost 5 months from date of issued.

application no:[protected]

reference number[protected]for mail)

regards
abhishek vyas

Date: April 07, 2016
To,
The Concerned Official
Reserve Bank of India
6, Sansad Marg,
New Delhi-110001
Dear Sir,
This is to inform you that I Sunaina Dubey (Axis Bank Account Holder- A/c No- [protected] & Customer ID[protected] hereby wish to draw your kind attention towards the fraud happened with me.
I Sunaina Dubey on dated 20/02/2016 went to Canara Bank ATM (ATM ID[protected] at Naraina Vihar, New Delhi to withdraw Rs. 4000/- (Four Thousand Only) from my Axis Bank Account (details mentioned above) however the Cash transaction was not successful due to some failure at the ATM but during the said duration I have received the SMS from Axis Bank stating that the transaction was successful and neither I have received the transaction slip from the ATM. Furthermore to cross check I once again did a transaction of Rs. 200/- and same thing happened (Transaction was unsuccessful however the SMS for successful transaction received). PLEASE FIND ATTACH THE TRANSACTION SLIP FOR RS. 200/- for your reference purpose
I have escalated this matter to Axis Bank at their respective Customer Care numbers however no satisfactory response from their end is received till yet. I have requested them to kindly check the CCTV footage of Canara Bank ATM but my request and repeated approach went in vein everytime. Since the incident date I have been continually approaching them to solve this issue but the kind of treatment I have received from Axis Bank has harassed me to the core.
Sir please note that I been a middle class working women have the important of every single amount that I have earned. This Rs. 4000/- + Rs. 200/- means a lot to me and loosing it without at my any fault is a pure state of distress.
I would humbly request you to kindly take the appropriate action on this and help me in getting over this situation.
Regards


Sunaina Dubey

My contact number is [protected]
axis had issued me the credit card but i not used ...Every time money has debiting from my a/c
last time also rs 5000 had been debit but i had intimate branch but no response from bank...So i want to appeal my complaint...
Plz stop my credit card last time also i had given complaint to branch and customer care they told me that ur credit card has been closed...But in real it has not close everytime money has been deducted
so plz deactivate my credit card...
And refund all money which is unncessary deducted from my a/c
plz i had not use the atm so how could i will suffer the loss

My name jitendra kumar joshi cust id[protected] email jitendra.[protected]@gmail.com maine company me 40 phone lagane per bhi 10 min aayega 5 min aayega kahte plz help me

Hi axis bank,

A​ wrong cheque of r.S 7376 has been deducted form my saving account- ********2435769.

I never singed any cheque to anyone for this amount. I believe this is wrongly deducted, please rectify as soon as possible.

If you say that i have singed this then please send me scan copy of cheque.
​
Detail -

06 apr '16 brn-clg-chq paid to thdc facility manage - 7, 376.00​

You can reach me at +91-[protected]

My account number [protected] and I have taken personal loan and emi of RS.9696/- deduct 01 of every month but month of April salary has credited on 04.04.2016 and sufficient balance on same date but they have debited 10262/-.

I have applied for a personal loan on 1st week of Mar 2016. after that i received a sms on 24/3/16. They have collected the post sanction documents on 26th and after that no response. 28th i called them again they said there is a rate revision in my loan and asked me to sign fresh set of documentation. After that no response from Axis bank.
I went on 30th march to there office directly to find out the status of my loan. They said they are closed for the month will resume on april 2nd. Till now iam clueless about the loan disbursement. This is one of the worst service from a bank which is taking nearly 20 days for a loan process and no information to client.

Sir,

I am adoni shoeb ahmed and i have a salary account in axis bank with a/c no: [protected]

I have made a neft transfer on 30th jan, 2016 of rs.3000/- to others account through mobile banking. Transaction got failed. I called customer support and they said that after verifying transaction got failed and you will get the refund in 3-6 working days.
So, i made the transaction again and this time it got transferred successfully.

I was contacting axis bank from the past 2 months however every time they will regisgter a complaint and say our backend team is working on it and will will revert back as soon as possible.

Please help me in getting my money back. They are delaying that as if it is their money.

To whom so ever it may concern!!

I am an unfortunate customer of axis bank who got trapped to take home loan from your bank!!

Myself aditi from mumbai who applied for home loan in the month of december 2015 with the promise from your agents that it takes only 5 working days to process the loan, but till date you bank has not dispersed money and still processing papers and what not… my builder has been really supportive all this while giving you bank time but now they have given us warning of 18% interest on the demand.

Be assured that interest axis bank will have to pay on my behalf because of the delay and lethargic attitude of your people, ever though axis bank is full of bunch of incompetent people who did not get job anywhere so axis employed them!!

Have made complaints on your toll free but no one cared to look into my case, i am forced to take another root if this matter is not resolved.

Have requested by builder also to black list from their list and not to recommend you guys to their customer, and to which they actually gave a positive signal. Even the people involved from builder side are shocked with the number of follow up that they need to do from you in comparison to other banks.

Your people tell us that some papers are pending from builder and when builder follow up from them the agent informs them that we are delaying in paper work!!

Will anyone care to tell that does it take 4 months for loan processing, i did not go to sbi as your agent told me it takes 15 days they are slow and we will process it within 5 working days…. I am sure sbi would not have taken 4 months how close they may be!!

I was told that there is no processing fees for axis there is a offer going on whereas rest bank will charge you 9k when they were selling me home loan, and at the time of signing the documents they gave us 17k estimate of loan processing fee. When we cross questioned the people involved suddenly that fee dropped to 11k. Wow how flexible you people are 10 min discussion an agent has authority to give discount of 6k on processing fee!!

All this i am writing to you coz now is 18% interest on demand is not what i am going to pay the builder, so keep the money ready to handover to my builder because of your lazy, incompetent, dishonest employees/agents!!

Builder crm and myself along with my husband informed your agent to disperse the money any how in the month of march and are regularly following up with your employee and agents involved, to which your team told us last week that bank freezed all the accounts from 23rd march without any prior intimation because of which your loan amount will be dispersed by april 2ndand since today morning your team stopped taking our calls. Don’t you guys inform your employees and suddenly stop processing loans one fine day…

I need response from your management now, tired of talking to these agent! Will have to take support of govt. Bodies and consumer forum if i don’t hear from anyone before end of the day. Because of you top management people i am under pressure from our builder, they have taken all the documents my registry, loan applications and now they are asking us to contact dsa and not bank to resolve the concern. Your people are actually forcing us to goto police and take legal action against axis bank, you have taken my property documents 2 months back and till not did not disperse the loan also.

Person responsible- axis bank employee
Manoj kasare
Sm - mortgages


Thank you once again for this mental harassment!!

Dear sir my name is Qureshi firoz & my account last four digits are 1080 my account has been marked lean for 24828 Rs due to non payment of credit card bill but they deducted 19149 Rs on 10/02/2016 & my account was in -5679 Rs that they deducted on 8/03/2016 at that time the payment of my card suppose to get clear but again i am getting a message that your payment is due of 5679 RS i am getting the bill in that it showing only 19149 Rs is received to credit card dep when i call customer care on credit card dep they said that sir we got only 19149 Rs only we didnt receive rest & transferred the call to savings dep there the said sir transaction happened of 5679 Rs its showing plz talk to our collection officer Named Mangesh Pawar Tel no [protected] he never picked up the phone so i kindly request plz look into this and clear my due & lean or else i will close the account in axis bank Plz contact me on [protected] firoz

I had installed lime wallet from axis bank . Since i received a msg from axis bank on release of new application . I had transfered rs .27000 in to wallet to purchase a electronics through amazon and snapdeal . But when ever i try amount will be deducted from app but not reflect in amazon or snapdeal acc. And after 16 days again it il get reflect in wallet . This was happening for last 4 months . And i had exhausted calling lime wallet cust care and axis bank cust care . Very very very worst experience with axis bank in the tambaram branch also .
Lime wallet reg no is - [protected]
Email id - [protected]@yahoo.com

Pls help me to get my mobey back . Since am paying interest to same axis bank credit card division for same .

Pls contact me in [protected]/[protected]

My name virendra gholap
My no [protected]
i sold a helth policy before 30 35 day
But policy not deliverd in my address
My account in axis bank kohefiza branch at lalghti bhopal..

Sir, my benetton bag evoucher code is

Fb[protected] please send my

Bag following address lucky verma s/o darahan lal .

Village-kharkan

Tehsil-guhla cheeka

District-kaithal

Mobile no.-[protected]

So please help me to redeem my bag as soon as possible

I also gollowed all procedure

Notify me wenn my complain is recieved


Thank you

Hi
I am an axis bank customer past 4 years.Past 3 months i am not able to make payment for my Axis Bank cr.card due to medical reasons.But on 31st march 2016 Morning i have received a letter informing to pay the full outstanding amount 76, 000/- in full with in the 7 days of receiving the letter or they will deduct the full amount from my savings account.Then i check my account & till then i am in a big state of shock as they had deducted my full salary from my account.My husband is a cancer patient & all the medical as well as my house expenses is paid by my salary.How can axis bank deduct my full salary with out notifying me.I have a personal loan 4 K with Axis Bank.I want my total amount 24, 203/- has to be reverse in my savings account or else i have to close my account & i'll fight with axis bank for the remaining amount 50, 000/- for card & 3, 50, 000/- for personal loan in court till the end of my life.

Incident Date.31/03/2016

Card No.[protected]
Account No.[protected]

We have our corporate Account in Axis Bank, Karol bagh Branch, There is a person Mr Rupesh Kumar (Ast. Sales manager ) who is Taking care of my Account, these person never pick my call & never response on email also, this person dont know what are document required if any body want to change comp address . if you ask any query regarding about bank he will always give bull answer, we have fed up with these bank & their staff so final we decided to close our bank account

What the and which type of ser‎vice u provide.. Axis bank is doing chutiya panti and making full the customer. 
No one is ready to solve the problem.
I am strongly disapoint from axis bank. From on wards i will not do any transaction. And also i will withdraw all my account. 

What the hell this bank... Very very very thierd class services.

Madarchodo galti aapki bank walo ki or saja muje.. Bhenchod salo..

I am having LIC Axis Credit Card ([protected]).
I paid my Last Dues amount for the period[protected] to[protected] of Rs.6976.99 on Date[protected] by NEFT from my ICICI Saving Bank Account and due Date of this credit card was[protected], but i paid all due amount before due date.. but on[protected] it shown as transaction successful but after 6 Days it shown as transaction failure and amount Rs.6976.99 auto credited in my ICICI Saving Bank Account.. than i contact to ICICI Bank Customer Care for this transaction failure they repled me that it was a problem in VISA Network Payment Gateway.. so that transaction was failed...
I want to say that i already paid my balance dues before due date on[protected] and transaction was successful but after 6 Days it shown as failure ... than i repaid same amount on Date 19.03.2016 via Internet Banking from my ICICI Saving Bank Account, but i saw that you lived Late payment Fees and Interest Charges in my Credit Card Account.. but i want to say that i always paid total due amount before due that.. and there are not my mistake why i bear unnecessary charges. so i requesting you to remove Late payment fees of Rs.600/- and Interest Charges of Rs.937.04/-and Service Tax of Rs.222.87/- Total Amount Debited in my Credit Card Account is Rs.1759.91/-

so once again i requesting you to please remove all Charges from my LIC Axis Credit Card Account.
Please give me a favour...
for proof i also encl. Neft receipt of payment done and Mini Statement of ICICI Saving Bank Account

Dear Sir,
I received a call on 29/03/2016 on 8:29 AM from mobile no. [protected], and said this is a information call from axis bank that your ATM has been blocked if you want to restart it you have to tell more information for verification purpose like account no, Old ATM password, Customer ID etc. If you are unable to give these all information then your account will be debited by Rs. 25, 000/-today.
Sir Please take a legally action against owner of this no to protect your customer against fraud.


Regards:
Sudhir Singh
[protected]

I have received one time password to my mobile number before 10 mins, but customer care ppl didn't take this issue seriously which am saying. Giving some false information, am not illatrate and I know the difference between what kind of message that I received. My money has going to be with drawn... No support from them. Please be safe with ur money. Worst bank

Hi,
I have made a transaction from Axis mobile banking to recharge my BSNL number on 25th-March, showing successful transaction and amount is deducted from my account but recharge of phone is not happened. I called customer care but they are not responding me with correct reason of this fault .Means we can't rely on you for any transaction and stop using your application and de-Active my account.
This is really disgusting .