Axis Bank — money not get but debited from saving a/c

Address:Bharuch, Gujarat, 392001
Website:customer care Axis

Sub: money withdrawal issue from patel super market bharuch atm on 15-
01-2017

Ref: a/c-[protected], debit card : anjana n kadia
Debitcard no-46xx xxxx xxxx 2213

Yesterday on[protected], @19:21 i transferred rs 30, 000 successfully through my other axis saving a/c through my other debit card. After above transaction, i try to withdraw rs16000/- through above referred debit card from above account. Atm machine operated successfully but money could not received. I waited @ 5min but money did not come out from atm. Afterword atm m/c stopped & rebooting taken place. I have waited for half an hour but money didn't received. I have checked balance through mini statement at svmit bharuch main atm. Money was already deducted. I again try with the same card after one hour at patel super market atm & able to withrew rs500 successfully.

Please short out the above issue & deposit rs16000/- at the earliest please.

Anjana n kadia
C/o narendra k kadia
M-[protected]
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Axis Bank customer support has been notified about the posted complaint.
Jan 08, 2018
Bharat Charan Sahoo's response
Sir, I have already complain at your bank last 8 days due to transaction related withdrawal through ATM Card, , Cheque or NEFT / IMPS fail / blocked / freze. Kindly support me for transaction on urgent basis... Bharat Charan Sahoo..
Complaint comments 

Comments

Sir, I have received call from axis bank for debit card verification. after verification 1899 Rs debited from my account without my permission or OTP. i wont need any assistant from you. please deactivate that service and refund money. otherwise i will deactivate my axis bank account.

my customer id :[protected]
Account No: [protected]
I booked the Saree before 8 days but still I m not getting any cal and confmation also do plz check and do needful
Sir, I have already complain at your bank last 8 days due to transaction related withdrawal through ATM Card, , Cheque or NEFT / IMPS fail / blocked / freze. Kindly support me for transaction on urgent basis... Bharat Charan Sahoo..

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