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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 426

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S
sanjog thakor
from Bhavnagar, Gujarat
Aug 28, 2017
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Address: Kheda, Gujarat, 387001

I have missed my last 2 emi of my axis bank credit card because of personal issued and they lien my saving account which i have received my salary innand this account and i am unable to withdraw my salary from my axis bank account. Because they lien my axis bank saving account. So now i am in trouble and i unable run my house and unable to feed my one and hour year daughter.
Axis Bank customer support has been notified about the posted complaint.
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    A
    Ashit Gandhi
    from Daman, Daman and Diu
    Aug 28, 2017
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    Address: Vadodara, Gujarat, 390021

    Hi,

    I am seema jaiswal and i obtained the credit card no. [protected] from axis bank. I left india for the usa with the credit card balance of rs. 120000 (Approx.)

    We have paid most of the amount and that was only rs. 25000 - rs. 30000 before 4-5 months ago. We have called so many times with the money in my hands to the customer care and nobody told us the final balance so we can pay and stop the services. But, we got the dead response from customer care and did not give the remaining balance. We left that balance as it is and they charged so much now and the balance went up to 80000 again.

    They are harassing my daughter with the slang language, they approach her office and use the slang language and they are calling her friends also. We are planning to file a police complaint about that person and number because the bank does not allow to use such language to their employees.

    Seema jaiswal
    Axis Bank customer support has been notified about the posted complaint.
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      R
      Romy Frederick
      from Bengaluru, Karnataka
      Aug 28, 2017
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      Address: Bangalore, Karnataka, 560043

      I recently put 1000 rs on my own ac and after sometimes without any notice 11.1 rs has been debited from my account. I need proper explanation on this.
      This is the first time am facing this complaint and also the first time i am complaining about. Please explain this issue.
      Tip/scg. Visa. Pos. Dt 210817
      Acc num [protected]
      Name romy k frederick
      Acc type salary savings
      Axis Bank customer support has been notified about the posted complaint.
      Very Disappointing Banking service.
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        D
        Devanshu Agrawal
        from Delhi, Delhi
        Aug 28, 2017
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        Address: 332715

        Your shrimadhopur dist sikar exucative mr laxman saini alwayes not customer friendly behaviour. Didnt change my mobile number. I want to change my mobile number whom are connected to my account number. So please solve my problem as soon as possible. He shown as like manager. I didnt expect private bank employee behave like this. Yoi should taken action as soon as possible.
        Axis Bank customer support has been notified about the posted complaint.
        Aug 23, 2017
        Prabhu Chinnasamy's response
        Hello Customer Service,

        1. Is the Tips amount(44.25) deducted by petrol bunk merchant? If yes, I did not authorize them to deduct this amount. Please block those merchant and return money ASAP.

        2. If it is a surcharge?, why this tips amount not deducted on time( when I do the petrol bunk transaction itself) instead why they deducted yesterday?. It's like stealing the money from my pocket.

        Thanks
        Prabhu Chinnasamy
        I have a saving acc. in indrapuri bhopal branch accno [protected]. now mobile banking is not working from some days on my mobile even i already update that app and i already have new version of mobile. my mobile no [protected].
        Hi,

        I did not do the below transaction but money(44.25) got debited from my account.

        Transaction Info: TIP/SCG.VISA.POS.DT 180817/

        Looks like it's a fraud. Please investigate on this people and return money ASAP.

        I am really afraid of this incident Please let me know why this is happened?

        Thanks
        Prabhu Chinnasamy
        [protected]
        Hello sir,
        i'm santosh kumar.
        maine apne sbi account se exam fee credit kiya tha through sbi upi jisme benifessiary [protected]@AXISBANK tha .mera transaction id UPI[protected] hai aur cust. ref. no[protected] hai .mera credit debit ho chuka hai but mujhe avi v form incomplete show kr rha hai
        please help me sir
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          J
          Jyoti Kedia
          from Mumbai, Maharashtra
          Aug 28, 2017
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          Address: Faridabad, Haryana, 121002

          In year 2010, the company i was working with opened our salary account in axis bank. I left that job and account was almost non operational. Axis bank without giving any intimation to me kept on deducting money from my account due to less balance. I was not at all aware. The moment i got to know recently, i deposited money in my account to maintain minimum balance but how can any bank deduct any amount from my account without informing me. The same things happens with many employee where the bank deals with company's hr. The agreed terms were not even communicated to employees. I request axis bank to make a refund of deducted amount from my account

          Jyoti
          Axis Bank customer support has been notified about the posted complaint.
          My friend has transferred amount of Rs 10, 000 form Axis bank to my ICICI bank yesterday only but still amount not credited to my account. please check and process as soon as possible.

          Receipt Number: KNRW7X870084.

          Regards,
          Anil

          request for refund (less balance) - Comment #2832254 - Image #0
          When I pay Airtel postpaid bill through Paytm but payment is failed and they could not deduct it but in my credit card amount will deducted and balance will not revived and my complain reference number is :[protected]

          request for refund (less balance) - Comment #2832281 - Image #0
          request for refund (less balance) - Comment #2832281 - Image #1
          request for refund (less balance) - Comment #2832281 - Image #2
          Sir last month Maine ATM me liye apply kiya axis bank branch tikamgarh mp se jiska Hume 21/08/2017 tak koi jankari nhi mili branch bhi contact ker chuka hu koi positive information nhi mili
          Pravendra singh gour
          A/c no [protected]
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            S
            shravsm
            from Mohali, Punjab
            Aug 27, 2017
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            Address: Mumbai City, Maharashtra
            Website: Axis Bank

            My name shravani. I received a call stating as customer service person on 11apr2016 requesting few details for transferring my reward points into my credit bill. Being totally unaware of the procedures, i provided the details and was shocked to see the transactions from account into payumoney and immediately raised the issue to customer service person and blocked my card. I requested them not to approve the transactions. As requested, i have sent the dispute forms for the same. However, i received my bill inclusive of 21000 fraud transactions. I reminded that the amount 21000 cannot be paid as it was not done by me. However, they additionally charged me with interest amount for 3 months more with no proper response. Its been more than an year, and no update received for the same. I feel the company is sharing personal information of the customers to some external sources, which are using the information for crime. Axis bank is an indirect supporter for the same. One more thing is axis bank never takes action on these issues as they do not have any functional security measures being placed to handle these issues. I am surprised how a bank can be permitted to function without even taking the liability to cancel a transaction when fraud, even informed in 2 minutes.
            Axis Bank customer support has been notified about the posted complaint.
            Dear sir,

            on dated 12/8/17 i have complain for deduct balance from my saving account
            my complain number [protected], but till date i have not receive any balance
            and i need money on urgent basis so i have requested to you please reverse my balance on priority.
            Hello sir my name is shalini rana and my account is in axis bank but some who is employed of tis account he is cheching account details and statement pls take some action of this
            Personal loan for balance transfer disbursement was delayed due to which I was end up paying penalty under existing loan account. It was clearly a human error. Even after providing correct details, it wasn't processed correctly.

            For more info: Loan app ID: 6796795
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              S
              swati2678
              from Mumbai, Maharashtra
              Aug 27, 2017
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              Address: Mumbai City, Maharashtra, 400068

              Hi... On 1st aug - i wend=t to open a joint account (Names 1 - swati shah / 2 - vinay champaneri). I met the asst manager mr. Mohil shah from dahisar west branch. He helpen me with filling forms. With that i also gave a cheque of rs 10, 500/- (10000 for minimum balance and 500 for debit card.) within 3 days money got deducted from my account. After a week a lady called to send the marriage certificate as names differ which i submitted by 7th aug'2017. Today is 27th aug - i still have no account details. When i am calling the asst manager mr mohil he is not not giving good responce. Says he has no details about my account. Now he is avoiding my calls. Very bad service. You people either open the account within 24 hours or refund me the money i have paid to ur bank.

              27 days still my account hasent oppened. Axis bank a big name but you empolyee such irresponsible staff who do not attend customers and even avoid their calls. When i call on the dahisar west branch land line that is also un answered.

              Kindly look in to this matter at the earliest.

              Swati shah
              Contact no - [protected]
              Axis Bank customer support has been notified about the posted complaint.
              Aug 21, 2017
              shivashish trading's response
              please share complaint status,
              Sir my a/c axis bank current account ( shivashish trading) my a/c not open in internet baking and not resonance in near axis bank branch vijay nagar indore
              so please solve my observation as soon possible,
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                J
                jayaShri umudi
                from Hyderabad, Telangana
                Aug 27, 2017
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                Address: 500047

                Worst bank service ever. Even if the server is down, they won't leave a marquee tag stating there server is having a down time. When i enter my netbanking id it says "id not valid".

                God knows what's wrong with their servers.

                There is no toll free number. If we try to call customer care, that ivr itself eates 3/4yth of time. Even for that call rate we have to pay and be in queue to speak to these people.

                No service nothing, everyone is busy making money in their own way.
                Axis Bank customer support has been notified about the posted complaint.
                Dear Sir/madam,

                Today morning go to the kala nagar mumbai hdfc atm for take the cash.but cash not received.but amt 2000 deducted my acct..i attached text msg copy.so kindly do the needful.refund my cash asap..

                Regards
                D.r.Siva kumar
                [protected]

                My Acct no.[protected]
                Axisbank
                Sir my paytm account no is [protected]/from my account 3089amount has been transferred to a account no [protected] name manjunath.cn ifsc code UTIB0000194 TRANACTION NO WALLET TRANSACTION ID [protected]
                IMPS REF NO[protected].please abort this transaction.plaease work as soon as possible
                I have a account, [protected] in axis bank.the bank debited 118 rupees on[protected] and 245+50 on[protected].why the bank debited my account .what is the reason
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                  D
                  durgadassutradhar
                  from Kandra, Jharkhand
                  Aug 26, 2017
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                  Address: Angul, Odisha, 759122

                  Hello, one and half month back i did open my salary account in axis bank, still it is not activated, although i have submitted all the required documents on 3rd aug 2017 and that day i got my welcome kit. I am contacting the concerned person from axis bank but he is giving me faulty promise every day. Also my june & july salary has come in my account. But i con't withdraw. His name is jaganath from angul, odisha branch, axis bank.
                  My bank a/c no is *369860.
                  Name-durgadas sutradhar.
                  Kindly consider my issue and take some proper action.
                  Thank you.

                  Regards,
                  Durgadas sutradhar
                  Axis Bank customer support has been notified about the posted complaint.
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                    Q
                    Qadir Ahmad Ansari
                    from Musafirkhana, Uttar Pradesh
                    Aug 26, 2017
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                    Address: Lucknow, Uttar Pradesh

                    A cheque no 667727 rs7400/= for fee to lucknow public college sahara janki puram luknow was submitted to axis bank vibhuti khand branch lko dt03.07.2017. School officials told me dt31.07.17 that they have not recieved above cheque till now. We consulted to axis bank vibhuti khand brach they told me that they have sent it same day to axis bank patrkarpuram branch gomti nagar lko for further process. Many times by phone we requested, and we met also personally to axis bank gomti nagar patrkar puram branch to see into the matter and resolve. Today 26.08.17 we came to know that lpc sahara jankipuram lko has not yet recived above deposited cheque. So earliest possible resolve requested
                    Axis Bank customer support has been notified about the posted complaint.
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                      vinod19920
                      Aug 26, 2017
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                      Address: Thane, Maharashtra, 421202

                      Am vinod chaudhary.. Am working in abroad am paying my dues every months butt sum times not on time... Nw this time bez of salry has lated am. Able to pay on time buttt yes sure vil pay in a week i said to axis bank and the person who is visiting my home for collection but thy are still not listing and doing argument making noise at my society... House number [protected]
                      Axis Bank customer support has been notified about the posted complaint.
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                        The Yash
                        from Mumbai, Maharashtra
                        Aug 26, 2017
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                        Address: Gondia, Maharashtra

                        Hi! Myself yash madhwani, i have purchased a goqii watch from axis bank app and i have done my target of 70000 steps in a week. But from last 2 week i am not getting my reward points. So please credit my 500+ 500=1000 point! And in the month of july also my 500 points were missing! So please credit my reward points! And regarding this matter i have also discussed with your customer care executive. But my problem is not solved, and there is also a pending complaint which number is 33432996! Please help me!
                        Axis Bank customer support has been notified about the posted complaint.
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                          chaparalaravi
                          from Macherla, Andhra Pradesh
                          Aug 26, 2017
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                          Address: Guntur, Andhra Pradesh, 522265

                          Sir,
                          My savings ac no: [protected] from repalle branch, guntur dt, ap. My name is chaparala ravi babu, my contact no [protected].

                          On march 01, 2017 — i have transfered an amount of 6000/- (Rs. Six thousand rupees) to a. P. Commercial tax dept through internet banking by ref no. Inb/[protected]/govt of ap commercial dept, and after that i was informed by commercial tax dept personel, that this amount was not remmitted to their account.
                          Then i have given the reference no and other details to the dept., again after some days i came to know that this was not happened, and finally they informed to contact axis bank for further action.
                          Now i request you to check this transaction and credit back to my account.
                          Thanking you

                          Yours sincerely,
                          Ravi babu chaparala
                          [protected],
                          [protected]
                          Axis Bank customer support has been notified about the posted complaint.
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                            H
                            hazooriya
                            Aug 26, 2017
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                            Address: Sangrur, Punjab, 148021
                            Website: www.axisbank.com

                            I have nre/nro account with ahmedgarh branch distt sangrur punjab in december 2015. My main purpose to open demat account & bank staff promised me once account opened same time demand account process will be start and it will take 3 weeks. Currently i am working in oman (Muscat), during 20 months i have visited many times and given required documents as required also same submitted documents again and again but till today demat account not opened. Very poor service by branch and even no response by customer care.
                            Axis Bank customer support has been notified about the posted complaint.
                            Aug 30, 2017
                            Updated by hazooriya
                            No feed back given by axis customer care till date
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                              I
                              irshad ali shaikh
                              from Mumbai, Maharashtra
                              Aug 26, 2017
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                              Address: Mumbai City, Maharashtra, 400051
                              Website: consumer complaints

                              Hi team
                              I am irshad ali shaikh, my date of birth is 28 of dec 1993, my credit card number is [protected]. I have this card from last 7 to 8 month but i never use. But now i want to use for my fees. So please arrange me your executive call so i can clear my doubt. So please do as soon as possible. Beacuse i am trying to reach you guys. But i cant.
                              Regards
                              Irshad ali shiakh
                              Axis Bank customer support has been notified about the posted complaint.
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                                M
                                Manish Chandenia
                                Aug 26, 2017
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                                Address: Jaipur, Rajasthan, 302012

                                I have put my request to close my account in vaishali nager, jaipur, branch code‎: ‎000311.

                                I have given letter and my account detail to ruchi in mid of june, 2017 and she told me i will reactivate your account and you can deposit inr 530 then i will close your account., it is been 2 months now and my account yet not close. I live overseas and i have made more then 15 calls and spent a lot on call rate.

                                I have even written email to ruchi and operations manager too but no one is replying moreover i have made call to operations manager and he written down my overseas no. To call back but still not called.

                                I am very disappointed with axis bank service

                                Account no. [protected]
                                Manish chandenia
                                Axis Bank customer support has been notified about the posted complaint.
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                                  prasadkunde
                                  Aug 26, 2017
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                                  Address: Thane, Maharashtra, 400607

                                  I (Savita khaatavkar) am submitting the following few lines to your notice for your kind consideration.

                                  I hold hdfc bank sb a/c no: [protected], branch - aundh - pune and an atm debit card for this account.

                                  I operated the axis bank atm on 11th aug 2017 (At shop no6 bldg noa/2 kedar kavyadhara complex dhokali naka kolshet road thane west, mumbai, maharashtra 400607, india) for withdrawl of rs.4, 000/- amount. The transaction was declined but the amount of rs. 4, 000/- was deducted from my account with out receipt of cash.

                                  Hence it is requested to kindly arrange to correct the above transaction and transfer the amount of rs.4, 000/- to my account.

                                  Thanking you sir,
                                  Yours faithfully,
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Sep 05, 2017
                                  Updated by prasadkunde
                                  Still waiting for the resolution!!!
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                                    S
                                    Swaroopgam
                                    from Bengaluru, Karnataka
                                    Aug 25, 2017
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                                    Hi,
                                    4 weeks back i have taken axis bank account from one of the executive near my office in bangalore. The account i had taken don't have a home branch concept. My account has not been activated till now and it's already 4weeks gone. I came to know that it is in the process and in mumbai. Day by day it is delaying but the work has not being completed. Request you try to fix the problem as soon as possible.
                                    G. Divya swaroop.
                                    Acc no:[protected].
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      Jaydip Ghose
                                      from Mumbai, Maharashtra
                                      Aug 25, 2017
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                                      Address: 713216

                                      My personal loan no - ppr[protected] and ecs date is 5 th every month, so please change this ecs date from 5 th every month to 10 th every month, this is due to we are getting the salary every month 10 th so pls change, otherwise i could not clear the loan amount every month.
                                      Debit account: [protected]
                                      My name: jaydip ghose
                                      Mobile no.[protected]
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        A
                                        Aishik Das
                                        from Kolkata, West Bengal
                                        Aug 25, 2017
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                                        Address: 700059

                                        Respected officials,

                                        My atm debit card with details (Master card) [protected] was not working properly and that has been reported in the axis bank baguiati branch they have replaced the card (Visa) [protected] for me on monday and promised that the card will get activated within 24 working hours now it's 4 days and it's still not activated. Please check it as a mail for that branch is also being made.

                                        Thanking you

                                        Aishik das

                                        A/c ([protected])
                                        Axis Bank customer support has been notified about the posted complaint.
                                        My dear sir/mam why you are deducted the 475+85 rs consolidated charges .Every month i am adjusted but this month middle why you deducted that amount i want your imediat feedback .
                                        Hello
                                        Sir
                                        I Mr furtengee Sherpa to get my bank statements it's already 3 months I haven't get my bank statements ...so I request u to kindly send me my statement for my axis Bank account ...to my email id : [protected]@gmail.com...thanking u sir ...
                                        Respected sir

                                        This is to inform you that my account lien problem Rs. 6247 so i request kindly sol out my problem,

                                        Regards

                                        Ashish saxena

                                        A/C.[protected]

                                        customer id[protected]

                                        COMPLAIN NO.31608948
                                        I dont want to Use this Credit card as You people are charging unnecessarily and without any usage you are charging me dues..
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