Axis Bank — payment already made, no dues issued by the bank & payment is yet not updated in cibil

Address:NANA CHILODA, Ahmedabad, Gujarat, 382325
Website:AXIS BANK

I have cleared all my pending dues with axis bank on 11.12.19 by online payment of rs.18040 against 14060 which is including cibil clearance charges.

Yet has issued noc but bank has not updated the same in my cibil & hence while generating the score cibil score shows negative in spite of the complete payment.

Need immediate resolution & my updated &correct cibil score

Name :pinal r pacholi
Cont no:[protected]
Email :[protected]@gamil.com
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Axis Bank customer support has been notified about the posted complaint.
Dec 16, 2019
Updated by pinalrp
any update on this??
Dec 16, 2019
Updated by pinalrp
I need update by today EOD
Dec 17, 2019
Updated by pinalrp
Still not received any update from axis bank, I need my correct cibil report asap
Dec 17, 2019
Updated by pinalrp
Remainder
Dec 17, 2019
Updated by pinalrp
By when this will get resolt???
Dec 17, 2019
Updated by pinalrp
Need update asap

Pls call me back on [protected]
Dec 17, 2019
Updated by pinalrp
need updated on my cibil
Dec 17, 2019
Updated by pinalrp
Still not resolved, why marked as resolved???

Need update d cibil report
Verified Support
Dec 18, 2019
Axis Bank Customer Care's response
Hi, we tried reaching you on the number shared earlier, however, we were unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you and offer the necessary assistance. Regards, Team Axis Bank.
Dec 19, 2019
Updated by pinalrp
Kindly call me on same number anytime... Or give your contact details

[protected]
[protected]
Dec 19, 2019
Updated by pinalrp
Pathetic service...

Have paid money on 11 Dec but still not get clearance..

Kindly get this update from your end to cibil team..

I need my updy CIBIL score rightnow...
Dec 22, 2019
Updated by pinalrp
No one is resli to revert on my query...

Rediculous...

I need my updated CIBIL.

Have made all my dues on 11 Dec...

Y u people are not able to understand..
Complaint comments 

Comments

Dear Sir on 6th of December i have purchase fastag online from Axis bank portal. But after few days i have received fastag from SBI bank as attached pics. As far i know each bank has separate fastag ID. So can axis bank let me know what to do with this fastag now.

Axis Bank Customer Care's response, Jan 24, 2020
Verified Support
Hi, we understand that your concern has been resolved. Regards, Team Axis Bank.
I have not received fasttag after 15 days which was applied on Axis bank website. There is no response after sending email & customer care number is also not working.

Rashidshazy's reply, Dec 14, 2019
Again I have to wait more 15 days. The problem is not yet solved.
Axis Bank Customer Care's response, Dec 17, 2019
Verified Support
Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
I have applied for fastag 25.Nov.2019 from the Axis Bank web portal, but today's date 13.Dec.2019 There is no update yet. Please contact Axis Bank for fastag related information.

Axis Bank Customer Care's response, Dec 17, 2019
Verified Support
Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.
GautamHS's reply, Dec 24, 2019
I have received fastag. But no response is being received by calling the toll free number 1800 419 8585.
I have a salary account with Axis bank and there are charges which has been deducted unnecessary...and attached screen shot for reference ..

Kindly do the needful..

Axis Bank Customer Care's response, Dec 17, 2019
Verified Support
Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link https://application.axisbank.co.in/webforms/axis-support/sub-issues/Bank-SB-acctchgs-1.aspx. Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
Respected sir i have applied for my FASTAG 2 weeks back with my
Wallet ID [protected]
I have not received it and could not be able to track it kindly do the needful
Axis Bank Customer Care's response, Dec 17, 2019
Verified Support
Hi, we regret the inconvenience caused. Due to overwhelming demand, there is a slight delay in the processing of your request for issuance of FASTag. We are taking all the necessary steps to complete the processing and will deliver you the FASTag in the next few days. We appreciate your patience in the interim. Regards, Team Axis Bank.

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