[Resolved] Axis Bank — Refund from PayTM is not credited in Axis bank account | |||||
I made transaction of INR 1259 on PayTM (under the order: [protected]) on 19 Mar '17 and cancelled the order on 20 Mar '17. Whereas after 7 days I raised complaint because amount was not credited to my axis bank account. I received an email from PayTM stating "Amount INR 1259 (Wallet - INR 0.81 &Bank - INR 1258.19} has been refunded on 20/03/2017. Please note that Paytm initiates the refund to Paytm wallet and bank/ source card immediately. However, depending on your bank process, your bank takes 7-14 days to credit the amount in your account." It has been approximately 20 Days but not even singe INR is credited to my bank account. Could you please check the issue with transaction. Was this information helpful? | |||||
Jul 5, 2019 Complaint marked as Resolved Axis Bank customer support has been notified about the posted complaint. Verified Support Jun 04, 2019 Axis Bank Customer Care's response Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2Na7gH8 Regards, Team Axis Bank.
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3 Comments | |||||
Comments
Hi, even iam facing same issue from axis bank. Ifor u got any update please let me know.
Reply
Hi, i am facing the same issue. I you got any help then please also help me.
Axis Bank Customer Care's response, Jun 4, 2019
Verified Support
Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
I have booked train tickets on 26 th March 21, but irctc has failed to Booking the tickets, at the time only money is refunded from the paytm, but not credited in my axis bank account, i.e, I've booked the tickets using my axis bank debit card
Please tell me how much time it will take to credit the amount in my account
Please tell me how much time it will take to credit the amount in my account
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