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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 575

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T
Tapadyuti Rinku
from Bengaluru, Karnataka
Jul 14, 2014
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Address: Angul, Odisha

The bank is deduction money from the account automatically without any prior information like they charge for SMS service which was deactivated by me after few months they deducted it without any prior information. They are charging for Monthly maintenance Rs.250 each month.
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    naveengalgat
    from Mumbai, Maharashtra
    Jul 9, 2014
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    Address: Ahmedabad, Gujarat

    Myself Naveen Kumar, I have take personal loan from axis bank in march. Loan amout was credited on 9th and still full month's interest was taken from me. I want refund of interest of 8 days as interest should be calculated from 9th not from 1st as I received loan amount on 9th. My loan account no is PPR[protected]. plz do te needful.
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      R
      Rani Putul
      from Delhi, Delhi
      Jul 9, 2014
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      Ms Priya Sharma from Axis Bank, Daryaganj branch, she dont know how to behave with any cutomer, she is talking so nonsence to his client, using slangs and worst language with his client and customer, My advice is to remove that girl from the company so that she can learn the things better
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        V
        vickypeshvani
        from Mumbai, Maharashtra
        Jul 9, 2014
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        Address: Vadodara, Gujarat

        As i had entered incorrect password more than 3 time in my debit card online access before 6 month, And its blocked, As per customer executive its working regular after 3 days, but it cant so. Please provide me online access to debit card as soon ASAP.
        Axis Bank customer support has been notified about the posted complaint.
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          R
          rednerus
          from Mumbai, Maharashtra
          Jul 8, 2014
          Resolved
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          Resolved

          Address: Ghaziabad, Uttar Pradesh

          I have applied for demat account two year back. but my demat account was not activated because my email id was not entered correctly in axis bank database. i was supposed to get a link on my personal mail id to activate demat account.but my email id was not correct so it was not activated.but after the completion f one year they have deducted annual maintenance charge from my account even though i am not using my demat account. i am not able to tyrade becase its not activated yet. i have register one complaint also but did not get any response from bank.i am trying to connect with customer care also but never got any reply.please find below detail for reference. complaint no is 9663542 email id is [protected]@gmail.com demat client id is 15757668
          Aug 14, 2020
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Jul 15, 2014
          Updated by rednerus
          I have again registered a complaint in customer care but again no action has been taken by axis bank.kindly help
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            A
            abhishek93
            Jul 6, 2014
            Resolved
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            Resolved

            Dear Sir/Mam This is Abhishek Tripathi From Mumbai (400 103). Sir/ Mam actually I am a a/c holder in ur Bank branch Hill road. I had register my Mobile No. with the a/c, but now I wanted to change it because I am out of country. I could not visit to Branch My Self. And where i, m in Africa there is no axis Bank. Therefore Sir/Mam If you help me to register new local Mobile No. then I will be very thankful to you. Actually already I talked to Hill road Branch Office head . He told me that he will Semd me an Aplication on which I will give my signature & mobile No. then they can register. But still they did not send the Aplication copy. I am sure that You will consider my Problem seriosly & you will help me as you can.. Best Regards Abhishek Tripathi
            Aug 14, 2020
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
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              S
              sky.sanjay
              from Gurgaon, Haryana
              Jul 5, 2014
              Resolved
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              Resolved

              Address: Bangalore, Karnataka

              My decision of taking personal loan from Axis bank was biggest mistake in last few years for few reasons, 1. Axis Bank charged me for their own mistake and were threatening that if I would not pay then it might affect my civil score. 2. When ECS didn't debit my linked Axis bank account and I made payment by walking into branch then i was asked to maintain additional balance as they don't know when ECS will be effective, ahhh.. never seen such a mindless answers as were given by Sahakar Nagar Branch (Loan Collection Centre) DM Mrs. Suma P.V. My personal recommendation is that if you really care about your mental peace then Axis Bank is not the right Bank.
              Aug 14, 2020
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Sep 26, 2014
              Updated by sky.sanjay
              My decision of taking personal loan from Axis bank was biggest mistake in last few years for few reasons, 1. Axis Bank charged me for their own mistake and were threatening that if I would not pay then it might affect my civil score. 2. When ECS didn't debit my linked Axis bank account and I made payment by walking into branch then i was asked to maintain additional balance as they don't know when ECS will be effective, ahhh.. never seen such a mindless answers as were given by Sahakar Nagar Branch (Loan Collection Centre) DM. My personal recommendation is that if you really care about your mental peace then Axis Bank is not the right Bank
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                P
                prakash231174
                from Rajkot, Gujarat
                Jul 5, 2014
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                Address: Mehsana, Gujarat

                hello sir i am your costumer of loam loan i have pay more payment in home loan but this amount are not see
                net loan statement after depositor check than update after 10 day say your all staff pl. Tray to sole this matter fast
                prakash patel
                [protected]
                visnagar
                Axis Bank customer support has been notified about the posted complaint.
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                  M
                  ManojPC
                  from Aurangabad, Maharashtra
                  Jul 4, 2014
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                  Address: Jalgaon, Maharashtra

                  i applied for home loan for 10 lacs in nov 2013. and i get it also, but my home loan agent from axis bank told me that u have to get insurance from them, personal insurance term insurance of 10 lacs. i gave 21000.00 rs to him for that. but till now i did not insurance copy. i complent abt this to the Jalgaon Maharashtra branch home loan manager but he is co-operating with me. they told that it is in progress wait more time.
                  Axis Bank customer support has been notified about the posted complaint.
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                    A
                    atuldeshmukh1
                    from Mumbai, Maharashtra
                    Jul 4, 2014
                    Resolved
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                    Address: Pune, Maharashtra

                    Hello Sir/Madam. Greetings for the Day. I had purchased a two mobile phones on 28-March-2014, as there was an offer of 10% cash back amount on purchase of Samsung grand 2 Mobile phones, so I asked the details of the offer to customer care they told me if I purchase the Samsung Grand 2 mobile phone on or before 31st-March-2014, I will receive 10% of cash back amount on 30th April 2014, I asked them I want to make a purchase two Samsung grand 2 mobile phones, will I receive 10% cash back on each mobile phone, they said you will receive 10% cash back if you swipe the card for two time, & I did the same. I called them of 30th April 2014 for 10% cash back amount, they told me that it would be reversed by 31st-May-2014, I called on 31st of May-14, they told me by 1st-June-14 you will receive the cash back, still I dint receive so I called on 2nd-June-14, they told me due to some mistake your amount has not been reversed, it will be reversed in next 15 working days, so still it was not reversed, so I called on 24th-June-14, they told me it will be reversed in next 5 working day, still the amount was not reversed in my account, so called on 1st-July-14 they told me it would be reversed by end of the day of 1st-July-14, but the amount is still not reversed, so called them on 4th-July-14, now they are saying you will receive a call from our end on 7th-July-14. So was given a complete false commitment & I have been cheated by the Axis Credit card department.So please tell me what should I do in regards to it. Please help me. Warm Regards, Pandurang Dhumal
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
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                      K
                      kchoudhary
                      from Gwalior, Madhya Pradesh
                      Jul 2, 2014
                      Resolved
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                      Resolved

                      Address: Jodhpur, Rajasthan

                      I have complained to customer services of axis bank credit card ([protected] ) of Dr Kapoor C choudhary, regarding charging excess amount of Rs, 806.54 in my card statement period 26th July 2013 to 24th Aug.2013 and also about customer unfriendly attitude .(email -(1) : SUN, Sep. 8, 2013, 8.56AM)

                      I was informed about reversal of excess amounts of Rs.674.19 & Rs. 169.74 via email ( email-(3) wed, Nov..13.2013) but amount will be adjusted against fresh transaction done on my credit card (email-(4) Feb13, 2014). On the contrary, I was asked to submit proof of payment whereas Bank authority can check the proof from my bank account ( proof of deposit of Rs.6471.54 ( sbi, 884974 dt.[protected].

                      When I have requested to deposit my credit amount in my saving account of axis bank on 4th april'14 (email-(6A)), Bank authorities have informed me about the out standing balance of Rs.1276.68, when I have not used my credit card after 19th August 2013.( email-(Mon.april 7.2014) . Bank authority have adjusted my due credit amount and instructed to pay outstanding amount of Rs, 109.60.
                      when i have realised the fraud made by so called reputed bank, I have instructed axis bank credit card authority to block my card use and ask for refund .
                      Till date, I have not received any mail or refund or statement from Bank.

                      Therefore, I humbly request RBI and Bank ombudsman to take suitable legal action and reward strict punishment to prevent such fraud by credit card authorities .

                      Dr Kapoor C Choudhary
                      602, Hukumraj apartment, Residency road,
                      JODHPUR-342001 (Rajasthan)
                      [protected]
                      +1 photos
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
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                        J
                        jai jha
                        Jul 2, 2014
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                        Address: Faridabad, Haryana

                        my account no [protected] and i made 3 transaction on 30/06/14 from Bank of Baroda at 8:45 pm when i make first transaction atm show no internet found but Rs.5000 debit from my account and afterthis two tansaction done successfully i already register complaint no [protected] in axis bank in 30/06/14 at 9:24 pm and written complaint submitted in axis bank sector-7 Faridabad branch.
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                          S
                          Sai2014
                          from Bengaluru, Karnataka
                          Jun 30, 2014
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka

                          Hi, I have applied for Axis Bank Home Loan. My Application ID is 1765633, Prior to Property selection i have given the documents and after one week got message from Axis Bank that Rs.2283443 Sanctioned.Thanks for considering my application. June 10th i have submitted Property documents to Axis bank executive Mr. Siva Kumar (His contact Number:[protected]) and after one week he told me regarding other certificate i need to submitted, igave him that also. Till now he is keep on telling it will take 20 days time. He is not telling me about application status. I just have 10 days due to pay to house owner. Please let me know the status & if it is in Process Please make it fast. Thanks & Regards, Sailaja
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Jun 30, 2014
                          Updated by Sai2014
                          Hi, I have applied for Axis Bank Home Loan. My Application ID is 1765633, Prior to Property selection i have given the documents and after one week got message from Axis Bank that Rs.2283443 Sanctioned.Thanks for considering my application. June 10th i have submitted Property documents to Axis bank executive Mr. Siva Kumar (His contact Number:[protected]) and after one week he told me regarding other certificate i need to submitted, igave him that also. Till now he is keep on telling it will take 20 days time. He is not telling me about application status. I just have 10 days due to pay to house owner. Please let me know the status & if it is in Process Please make it fast. Thanks & Regards, Sai
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                            Sasikumar Govindaraj
                            from Mumbai, Maharashtra
                            Jun 26, 2014
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                            Address: Chennai, Tamil Nadu

                            I missed my loan due.So they asked locked an amount from my savings account(without my knowledge).I asked them to take the due from my savings account with fine.But they replied me to go bank directly and pay the loan due.Then I was supposed to go there and paid the due with 500 as fine(merely 10%).Even after my payment my amount is not released yet.Now they are telling like they took the amount twice.They will credit back in 9 days. Initially they asked me to go directly and after that they have taken from my account.So I dont understand the procedure. I need my money back with the same 10% fine. I need to register a legal compliant against this.Could you please help me. I have all the proofs.Even all mobile calls to customers care which I received no response is there in my mobile, Screen shot of aniline account and .Loan payment bill.So please help me to register a complaint againt the bank.
                            Axis Bank customer support has been notified about the posted complaint.
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                              reshu m shetty
                              from Chennai, Tamil Nadu
                              Jun 26, 2014
                              Resolved
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                              Resolved

                              Myself Reshma Mahesh Shetty, having home loan a/c no-PHR[protected]. Many times i have request to bank to send my home loan documents like customer copy and all, But till date i have not received my documents. I ahve changed my address details also. Pls look into this matter and take action. home loan a/c- PHR[protected] Address- Reshma Mahesh Shetty Flat no-111, c wing, Krishna Sagar CHS, Sai Nagar, Plaghar West, Thane Dist, Maharashtra - 401404. My email id-smile.[protected]@gmail.com Cell no -[protected]. Regards, reshma Shetty
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
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                                shubham mazum
                                from Mumbai, Maharashtra
                                Jun 24, 2014
                                Resolved
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                                Resolved

                                Address: Angul, Odisha

                                I had a savings account in bharuch Gujarat since 2004. Earlier it was a salary account when I left bharuch I converted it to normal account. Now I am in Angul orissa and want to change my account from single operation to joint operation. Firstly the bank harassed me for documents, bring this document and that. Then a complete silence from their side for three months. No feedback. As i am in job and have a duty of 12 hrs(morning 8 to evening 8), its not possible for me to take leave every now and then. After three months my wife came from native place to stay with me, I send him and got a negative response. That theaccount can not be made as joint operated. Now my complaint is against axis bank Bharuch Gujarat AND axis bank Angul Orissa. Against Bharuch branch that they had not converted my account to normal after I left Gujarat, as I had submitted a written application in that branch to change my salary account to normal savings account, Secondly, against Angul Branch to be silent for three months after harrassing me for documents, and when I took initiative they responded negatively. Thanks, With warm regards, Shubhankar Mazumdar Angul Orissa [protected] E mail - [protected]@hotmail.com
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  Sajee_knr
                                  from Bengaluru, Karnataka
                                  Jun 24, 2014
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu

                                  hello all, Could you please let me know the Loan number for the ECS debit mentioned below. Unfortunately i dont have this info. If you are unable to give please let me know whome i can contact for this. ECS DEBIT PAID Paid to TP Axis Bank Ltd:1109639:TPA - HINDUJA EMI Refno:[protected] Ref No :- [protected] Regards Sajeesh K [protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Angayarkanni6
                                    from Chennai, Tamil Nadu
                                    Jun 24, 2014
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                                    Address: Theni, Tamil Nadu

                                    Inspite of maintaning the minimum balance axis bank is charging the fine of rs 250 for non maintenance of balance. No proper intimation from Axis bank. As per RBI, "Any change in regard to minimum balance should also be intimated to the account holders by banks at least one month in advance". But After they deducted Rs.250/- only they intimated via SMS. Could I file a case against the axis bank in RBI, kindly help me how to reverse my money from Axis bank.
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                                      S
                                      Saxena Poonam
                                      from Delhi, Delhi
                                      Jun 24, 2014
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                                      Address: New Delhi, Delhi

                                      I am Poonam, a regular beneficiary of Axis Bank credit card. Today, while I was using my credit card, i erroneously typed my husband name in the desired field. It was all due to mistake. Now my card has been blocked. It is requested that my credit card should be unblocked immediately. Poonam [protected] Credit Card No. [protected] Expiry date: 04/17 Email ID: autocad.[protected]@gmail.com
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                                        Belabhadran Nair
                                        from Noida, Uttar Pradesh
                                        Jun 23, 2014
                                        Resolved
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                                        Resolved

                                        My visa debit card having the number [protected] with a validity upto 8/2020 got blocked while attempting online transaction.I am not able to draw cash from any ATM with this card This card is attached to my salary account in Axis bank, Rangpo Branch in Sikkim. I sent several complaints through email. But no positive action so far. My account number is [protected].My name is Belabhadran Raghavan Nair. My name as printed in the card is BELABHADRAN R. Kindly make arrangements to get the card unblocked at the earliest with an intimation through this mail ID. © 2014 Microsoft Terms Privacy & cookies Developers English (United States)
                                        Aug 3, 2018
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 03, 2018
                                        Axis Bank Customer Care's response
                                        Hi, we request you to visit the link to get the details regarding blocking of debit card- https://application.axisbank.com/webforms/axis-support/sub-issues/Bank-SB-BlockUpgradeReplaceDebitCard.aspx: Thanks for writing in. Regards Team Axis Bank
                                        How to unblock debit card ie is blocked due to multiple operations.
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                                        tried on Toll free but no such ivrs option
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                                        Unblock the Debit Card - Comment #3189925 - Image #0
                                        How to unblock my axis debit card

                                        Unblock the Debit Card - Comment #3241207 - Image #0
                                        how to unblock my axis bank debt card.

                                        Unblock the Debit Card - Comment #3260484 - Image #0
                                        i have erroneously unblocked my axis bank NRO debit card on line is it possible to retain the card without replacing new card.
                                        my card no 6521********8265
                                        i would appreciate if it could be activated
                                        thanks
                                        Axis Bank Customer Care's response, Jan 16, 2019
                                        Verified Support
                                        Hi, we are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
                                        hi i have mistakenly blocked my axis debit card.. how can i unblock it.
                                        How to unblock debit card ie is blocked due to multiple operations.
                                        Where to contact Local Branch not attending calls
                                        tried on Toll free but no such ivrs option
                                        I have accid parmanently blocked my axis value plus debit card which is very very important to me, i had contacted the bank but no response, the atm card number 5391 xxxx xxxx 6349, Valid to 09/27 with insta no. 317884, my name written on it ( R LALNUNFIMA). Kindly make an arrangement to unblock my atm card ASAP as it is the only atm card i had with me. Contact me @ [protected]@gmail.com
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