[Resolved]  Axis Bank — violating my privacy

Address:Bangalore, Karnataka, 560046
Website:www.axisbank.com

Axis bank collection team has made every step to ensure they are violating my privacy. Though i have been paying the amount to the bank, the collection team comes home harasses my parents and create a scene at my residence, they give away information to who so ever is at home on my credit status. This has been happening for the past 3 months. These collection agencies are mentally harassing me and pushing me to take the extreme steps.

I have always been a loyal customer to the bank. 5 months ago due to emergency i had to change jobs. Due to which my payment cycle was disturbed. I had explained everything to the callers/ collection team/ bank but no body cares what it is. I want to let every body know i am in this position because if axis bank being irresponsible. I seek help to have the collection agency to leave me alone while i pay my debts. As i have a severe case of anxiety and diagnosed with clinical depression these things push me of the edge.
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Jan 18, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2018
Axis Bank Customer Care's response
Hi, sorry for the inconvenience. We are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
Complaint comments 

Comments

Atm cash not dispensed but amount debited from account.
I have operated the Bank ATM on[protected] at gurgaon spaze Itechpark. withdrawl of Rs.500/- again 500 amount. The transaction not complete screen show temporarily Unavailable but the amount of Rs.1000/- was deducted from my account. Kindly consider and concern Thank you
Ankitdesigns's reply, Dec 8, 2018
Concern
Axis Bank Customer Care's response, Dec 14, 2018
Verified Support
Hi, we request you to confirm if you hold an account with us. If yes, refer to the link https://bit.ly/2NJKKFo and raise a dispute. If no, request you to liaise up with the account holding bank from where the money has been debited for further assistance. Regards, Team Axis Bank.
I give request for account closing from Delhi palam br a/c and amounts transferre to kalawad branch since three months but not yet resolved my problem amd not satisfied answer
Axis Bank Customer Care's response, Dec 13, 2018
Verified Support
Hi, sorry for the inconvenience. We are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
Credit card of february 2018 was not issued or dispatch till date to our registered address or email id and in the same statement double payment has been availed by the company from our saving account due to auto pay service activated, kindly comply with the same and provide credit back with interest for the same.
CAkaushal's reply, Dec 7, 2018
Many Charges due to the same has been debited in my credit card and saving account and same should be revert back with the interest as the above error was occured due to their wrong debit and not provided credit in time, kindly provide the eligible benefits to the old customer at earliest possible.
Axis Bank Customer Care's response, Dec 14, 2018
Verified Support
Hi, we are here to help! Please DM us your contact details. We will revert shortly. Regards, Team Axis Bank.

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