Bajaj Allianz Complaints & Reviews

My policy is og[protected]-00000026. I had applied a claim for initial approval at 2 o'clock on 14th sep 2018.

It has been 54 hours when i had applied for claim. A procedure needs to be done for him which is pending because of your approval.

I am continuously the customer care for last two days to get the status, so that when the hospital gets the approval the procedure and treatment is started for my father in law.

I am very disappointed. My number [protected].

Insurance policy no. - [protected] (Cash gain - economy) from you by the name of himanshu thakur. My money back have to come in aug, 2018. But it's pending from your end.
Questions from my side are given below, and looking for the answers of those..

Q-1) please share the details of cheque which you sent to my address?
Q-2) share the dispatched details?
Q-3) how you compensate for the same, as august month already gone?
Q-4) why my money back is delaying (Any specific reason)?
Q-5) how much time it will take?

I already mailed to them earlier, but didn't found any resolution till yet. Please escalate my issue to higher authorities.

Thanks and regards,

Himanshu thakur
([protected])

I was working there as a adm but as my father expired i had to leave immediately. I did inform my branch manager. I worked for 13-14 days but i did not got my salary. When i came back to rejoin, they asked me to resign. Now when i am inquiring about my salary for that particular days they have said i will not get as i have not served my notice period. But putting down my papers was the only option they had given me that was the reason i had give up. And more importantly when inquired about my salary the concerned person did say first i will get my salary at the end of the month. But now its been more than 45 days and i haven’t received any update. Kindly help me.

Emp id 173422

I was enquiring with bajaj allianz for best plans available for my budget for investment. An executive started explaining the facts and i was interested in bajaj allianz goal insurance plan. He explained but he was impatient to explain the things if i ask second time and was putting blame on me telling i am making him confused and mentioned in call that i am creating all the mess and he specified that could not understand anything what he told. It was shocking for me to hear these things and since this is my first experience in investing in a stock market linked plan i was a bit slow in understanding. I lost hope in bajaj and thought of informing my friends and relatives not to call bajaj allianz for any investment since they are very rude in their behaviour while explaining the facts and they does not have basic manners to speak with a customer. They treat customers like illiterate persons not knowing anything

Good day.
Kindly note that i am saurabh sawhney, holder of life goal assure policy no. [protected]. I have been trying to register for nach or auto debit of premium payment amount. I submitted the required documents in bajaj life insurance jhandewalan branch, new delhi on 26th july 2018. The processing should not take more than a month. Its been over a month now and i am still not registered for nach. Kindly do the needful or else i ll have to approach the ombudsman and withdraw the poilcy

I have filled partial withdrawal from my 11 year old policy 1 month ago. After checking all the documents and signs they assured me to credit money in my bank account in 3-4 days. So i bought new policy against it. They already deduct my account for new policy but after 1 month i still not credited my withdrawal amount and now they told me to complain me in customer griveance. What should my options now??

Request as above subject my policy no 15656850 started at
Dated on 28 jan - 2006 with the amount of rs 10000/ - and second premium rs 10000/- also deposit jan-2007
Total deposit is rs 20000/-
They after not renewal this policy there is some
Reason.
So i want to surrender of this policy, please help
To me my mob. No [protected] name
;- manohar kalkar 201 abhinav apat ment, west ram bagh indore

I have surrendered my life insurance policy arve shakti suraksha with bajaj allianz on 26th june 2018. Surrender value on 27th feb 2018: rs. 121312.56.

I didn't receive the payout in my account till date. When inquired about in the customer care, i got the replay saying that it is already processed from there side and credited into the account. On further discussion i got to know that it was credited into a wrong account number which doesn't belong to me. I replied to them stating that this account number doesn't belong to me and also provide my bank statement during that period.

Even after so many calls to customer care and numerous mails, there is no action from their side to provide the payout.

I had regustered a complaint at bajaj allianz on 17th august for my tata voltas ac not cooling at all. To my dismay, my ac has not been working till now. 5 days have passed. This company has such a slow process in delivering services.
This season i have registered in total 3 complaints, one in april or may, another in june and now in august. Each time the ac technician comes and tells me service issue is there and nothing else. They charge me around inr 300 and say that ac is now working fine. To the contrary i keep telling them that the cooling is not that efficient as was last year, however they don't listen.
It's really bad experience with bajaj allianz and i shall never take your services for any other product in future. Will recommend my friends and family too not to take extended warranty services from your company as i have got really tired and upset.

I have extended ac warranty from bajaj alliance.in these summers, i had lodged 2 complaints still 3rd time i have again registered another complaint. Each time after few days ac stops conditioning. They send ac technicians who charge for servicing the ac and say that ac will now cool properly, however, almost every month or so, it's cooling stops.

My self namita mitra from kolkata having commercial vehicle no. Wb19h 4031 who is having current insurance policy[protected] with bajajallianz. Previously this vehicle was having insurance with maruti insurance royal sundaram[protected]. Current policy was renewed by bajaj allianz associate sahadeb maity with agency code bag[protected]. Last year this policy was with "royal sundram" and last year there was one claim which i claimed with royal sundram but when i renewed the policy with bajajallianz associate mentioned "no claim bonus -25%" into the current policy which i am not suppose to get because i already having one claim with "royal sundram" for which the premium for current year got reduced and i paid rs19112 only.. The associate renewed the policy and i paid the amount. Unfortunately my cab met with an accident on 07th august 2018 for which drivers front mirror got cracked and i submitted the cab to dewars garage taratala & file a claim for the same. So when your verification associate sourik with mobile no [protected] visited and checked the policy he explained me the enitre terms and condition of the policy & i got shocked. He told me as no claim bonus is mentioned into the current policy so i am not eligible for any claim till i rectify the current policy by making the extra payment of no claim bonus. This is the work of renewal associate who should inform me the entire thing before renewing the policy which he has not done and i am facing the problem and he is not suppose to add no claim bonus into the current policy where i am not eligible for the same.

Now i send emails on this to bajaj & they are not taking it seriously and they are ignoring my email instead of taking steps and proper solution. This is kind of thing happening in the market by insurance company

Hello,
I had taken a loan from bajaj finance some months prior. I pay the emi amount every month on time but still your employees keep calling me daily 5-6 times, reminding me to pay it.
It is causing me huge trouble and annoyance. Please stop calling me on my number 91-[protected].
It is a great way to lose customers.
I hope you would resolve my problem as soon as possible.

Hi,
I currently pay premium with a due date on 25th of every month for my future gain policy - [protected]
I had changed the premium payment to auto debit from my debit card from the month of january 2018. However, i paid my january premium manually via the website on january 23rd 2018.
The autodebit feature still checked for the premium on the 25th of january 2018 and found insufficient balance. And a consolidated charges on the same of ₹1100 + ₹198 gst has been deducted from my account because of the same.

Kindly request you to refund the amount asap, as the premium was paid before the due date and it is your fault that the manually paid premium didn’t reflect on you system.

No reply from your side for past 7 months!

Dear Sir,

With reference to above stated subject, I Sarvesh Kiran Desai owner of Honda City S AT having registration number KA-03-ML-2711 on 24th of July 2018 have sold my vehicle to Kadambari S R. Since this is a Honda Assurance policy, all documents related to sale & transfer of ownership were provided to Whitefield Honda dealer at Bangalore. They have failed to pay heed to my request hence, request you to kindly issue me a NCB certificate or an endorsement at earliest so that I can purchase my new car and insure it with Bajaj Alliance.

Do not hesitate to contact me if you have any further questions.

Thanking you,
Sarvesh
+91 [protected]

HBA/00611736

Pathetic, worst service and totally harassment from your sales executive and customer care.
Request you to kindly cancel my both the policy, as i am not interested to continue with your company.

Cancel my both the policy asap or else i will complain to police station.

Make sure my policy amount will not get deduct from my bank account.

I want confirmation email for cancellation.

Policy number – og[protected]-00042337

Policy number – og[protected]-00042336

Regards,
Deepen

Hi team,

We have taken extended warranty from bajaj, in april we logged complaint, they could not repair the pcb and asked us to get this replaced from samsung & they will refund that pcb cost. We submitted all document, called several times but still not received refund.
Policy number: og[protected]-00115855
Complaint number: oc[protected]

Post pcb change also the ac is not functional, we logged ticket again they fix the gas leakage and refilled the gas, within a week it again stooped the cooling. They said it is dust issue, we called samsung authorised engineer and found gas leakage still not fixed. We are struggling from april all major summer months have gone without ac & lot of mental harassment from bajaj. Countless calls but no response or accountability.

We request for the complete unit replacement if they can't fix it moreover the compensation for this delay of 03 months. They left us to struggle in summer in delhi inspite of having extended warranty.

Regards
Seema panwar

Good evening sir. I'm sikandar shah from malerkotla, punjab. I have issues with my insurance claim for my bike bajaj v15. I have an accident my bike and i go to my nearly bajaj agency in 45 days ego. They said just wait for a week but untill now 45 days gone and i'm still waiting like a fool. Bajaj agency workers said that bajaj company don't have spare part. Really if bajaj don't have spare part so why selling bike.
I'm to tired from these kind of services. At malerkotla dist sangrur bajaj agency workers not respond clearly. May i know how many year i have to wait for spare part for my bike...

Thank you...
Regard,
Sikander shah
[protected]

I bought a two-wheeler liability only insurance for my bike on 24th july 2018. The policy no. Is og[protected]-00018330
There was a mistake on the delivery address as well as the d. O. B.in the policy form which was filled up by the sales agent named, sandip (Email id. Sandip. [protected]@bajajallianz.co.in). He also told me that the policy document will be delivered within 7 working days on that given address.
Right now, from the 24th july, im trying to contact the customer service for the clarification of the address as well as the dob, that why its been filled up with wrong information in at least 13-14 emails as well as using their grievance form. Till now, neither i got my policy paper nor any contact/response from their end.
So, today while searching on the internet regarding their services on facebook as well as other online platforms, found out that they were doing this exact same thing for many years with thousands of customers - once payments have been made, they became invisible.
For convenience, ive also attached the soft copy of my policy document with it.
Each and every place i tried to contact them and all of them have the same words - please bear with us.. We will get back to you within 24-48hours... Simply they are avoiding the matter as the payment has been made. Neither got the explanation of that issue nor the original insurance documents.

Hi,

I have submitted claim form with claim id: 1909856 for my son's surgery for adenotonsilectotmy last month which had cost me about 110000 INR.

after consulting Bajaj Allianz before submitting the claim form to understand what documents to be submitted I have send all required documents to process the claim.

After 2 weeks, I receive an email asking me to provide a doctor's certificate with the detail break of the charges took for the surgery which is already provided in the final bill.

the more disturbing thing is none of them have a clear picture as what is required because when I called the customer care I do not get the response properly they simply reply back the email. this is causing a lot of delay in processing and the customer response is pathetic ( Mr. Akash in particular)

I hope this reaches the insurance company and get this addressed as early possible.

21 days already passed after claim request. Not getting to approve in one go. They are wasting my time as well as their.

Claim number[protected]/ OC[protected]-00001165

Different conditions on claim process, they have surveyor law- which is going to approved and rest is not going to approved.

I suggest not go with Bajaj Allianz for motor insurance at least. They are big cheater when claim requested.

Please help to get approval of my bike claim. get out from big trap of BAJAJ ALILIANZ MOTOR.

Kuldeep
[protected]