Bajaj Allianz Complaints & Reviews

My name is Vikram, I have a bajaj allianz life insurance policy from citi bank. I sent my documents to chennai address for surrendering my policy in September 17th 2015, but till now I did not receive my money and I don't hear anything back from them. When ever I call customer care, they say it is under process and they can't do anything. They say that they will arrange a call back from their resolution department, but I never get the call.

I tried to renew my two wheeler insurance policy which is first party but i want to convert it to third party from now on, so i ask them but they said that bajaj alliance doesnt give third party insurance and tgey told me to go to another insurance company, also in another company they told me to go to bajaj again and they said that bajaj give third party insurance, what actions should i take?

When I opened a suvidha account in Citi Bank their agents told me that they have a ULIP type of scheme. I had purchased this policy in January2014. The premium amount of Rs 1500/- of which was getting deducted from my CITIBANK salaried account on monthly basis. I have paid premium for 23months (Rs 34000/-) and I got a cancellation refund amount of Rs 26000/-. Where is the rest of the money that I have paid? I can see a 7% surrender penalty clause (which I can accept). It was a huge mistake on my part that I trusted this fraud company Bajaj Allianz, even though my friends asked me not to invest in it.

My policy number is [protected] paid 3 premiums already. Mr. Shawaiz (shawaiz.[protected]@balic.in) had come to meet me after some marketing calls from Bajaj claiming 15% returns in 3 years. 1) Mr. Shawaiz, when visited was having the Bajaj Allianz Id card 2) He offered gold coins / cash back/ Honda Activa against the first premium claiming that it is given by Bajaj. I opted for cash back, though later he transferred it from his account. When inquired he said, the process is getting delayed and hence it is transferred through his account, as it is much faster. 3) He explained a logic, which used the premium payment amount and arrived at around 15% returns at the end of 3 years. He said there are not surrender charges 4) When asked about the policy document sample copy, he said it will be available ony when the policy is issued. 5) The policy registration was delayed by two weeks, even though I had signed the document and given the cheque. 6) At last when the policy arrived, I couldn't check it as I was busy and later when I checked realized that, the surrender value was much lesser after 5th year. 7) Then when I checked with Shawaiz, he gave me another calculation including SSV factor and assured that the SSV factor will be 1.21 and it will not change throughout the tenure. He had even sent a mail from official id, confirming the same. 8) Now when I try to contact Bajaj Allianz, they are not disclosing the SSV factor, and when I check online, it is around 0.4 or 0.3. I created support tickets for the same, but not enough response from Bajaj Allianz. Now I can see that Mr. Shawaiz has been dismissed this March 2015 from Bajaj Allianz for mal-practices. At the end of the day Bajaj Allianz made money and the agents too made money. But we, the customers are suffering from these kind of cheating and mal-practices. I can't still believe that the company like Bajaj Allianz can treat their customers like this. I would like to surrender the policy without any loss, if not I'm open in going to consumer court as well. I've all the necessary documents to submit. Please beware of these cheats!

Subject:- Allianz Bajaj ChildGain 21 Plus, Policy Number- [protected] and Maturity Date:[protected]. Sir, My policy commencement date was on 12/11/2004.The frequency of payment was half yearly and the premium installment was about Rs.8962.We have received payment schedule for maturity benefits as Rs.1, 31874. We are submitted Allianz Bajaj ChildGain 21 Plus bond Certificate in regional office Pathanamthitta on[protected].We paid Rs.1,...

We will do they are not giving any investigation report because we want to know how the fraud is happened and who is culprit but base conservation with Bajaj Allianz they are giving me properly reply even we have tried to email Mr. Shyam Yadav (Head Grievance) but Shayam Yadav is not replying & on conservation I am thinking they know the culprit that's why they are trying to save that culprit and any they are trying to cancel the policy anywho. Strange thing Fraud is severity issue for any company but this people are taking lightly even Mr.Shayam Yadav also I think.

Dear sir/mam i have complaint against HR...I have given resign 5 june 2015 fill full form regarding Provident fund & submit...but till date Not responce proper HR side. already attech cancel cheque but not credit fund in my account..when i ask to HR regarding PF they are not given positive answer...pls resolve issue thanks.PF A/c. MH/PUN/300862/31557

I received the cheque on 8th December through courier from Bajaj Allianz life insurance but when I went to deposit my bank denied accepting as it was valid for only 3 months and date mentioned in the cheque was 7th September. When spoke to call centre about this issue they informed me to visit the nearby branch. Since I was not well and couldn't visit the branch on my behalf my friend visited to submit the same with the letter written and...

We are having . a priblem with our lg led . at the time of purchasing we hav taken bajaj exnded warranty . now we are liiking for servuce thrrough the bajaj .we approached them but no one suppirted us it alredy about 6days complted still niw we didnt get any servce from them.we tried so many times to customer care its a waste of time.i hope our problem vil solve through this . complaint ASAP.

I bought a Life Insurance Policy for my son, on[protected] i decided to surrender the policy, i submit all the neccessary documents . The Branch Executives told me that i will get the money in my bank account in 5-6 working days . But even after 20 days, they have not transferred the money . I called up the branch, they did not provide any information . This is the worst company ever

Self supritesh shetty n my policy number [protected]... Had received call from one of your agent called n later I came to know it was fraud call n detail about policy is wrong and I had already paid 35000rs for year had paid for policy last year... But when I came to know the details about the policy is wrong and it was fraud call and I'm really was not satisfied about this when I came to know after 2 month n realised to rework on it n needed help about this n called ur customer care n also visited to near by office in mira road but no one helped or gave positive suggestion for my problem... [protected] its my old policy number which I took on 24/11/09 n surrendered last year for some financial problem and some time I got call from ur agent Ms smita... [protected] its her contact number she called regarding my policy which I surrendered. BT I didn't realised it was fraud call... So if possible help me out Supritesh shetty [protected] Please feel free n call

Volkswagen Policy Number: og[protected]-00040833 I have not received my policy even after 3 days of payment is done. I am being told that there is a technical problem. During this time, my policy does not cover my car. No one even, their grieavnce team does not come back tome. Customer support have bunch of lawyers who keep telling me that call back will be arranged. I did not receive one single call. They said it will be resolved within 24 hours. After 24 hours when i call they say 24 working hours . I am really frustrated. I am planning to file a cheating case.

I purchased this plan and it was told that 5 years premium to be paid. After 5 years any time i can surrender and get the money back. But now its changed to 15 years and surrender value is very very less. My Policy Number : [protected] i need help to get rid of this plan and get my money back. Regards, Rekha.

I have purchased an iPhone with balaji all risk policy, they said they will replace my device if I damage within 7 days. Accidentally I broke my display but now they are saying my policy is not activated yet, I am tried to make a complaint to bajaj but no response yet. Can somebody help!

I have taken Bajaj Allianz Sarv Suraksha Policy -[protected] from Bajaj Alliance four years back & have been Paying my premium for last Four years through Citibank Salary Account. Last Year I wanted to Surrender the policy so I called up customer care & they told me to wait for another Year so I do not have to pay Surrender charges.
So I called up this year & I was told that I still would not get the amount that I have invested. Worst I still send all the Details to Mr. Suresh K to Chennai as advised by Grievence Cell. It is Over a Month Now I have still not recived my money. Their teams do not even reply back to the Mails. If you mark mails to their escalation Team they don't seem to reply back either.

This is the worst policy & I urge all fellow people reading this to never Invest In any policy of Bajaj Allianz. Also I am really frustrated not sure how to get my money back.

Though I am Trying my best, to reach them out so someone from Bajaj Allianz can help me get my money, Is their a way I can spread the work so their teams listen to me n return my money. I will Publish as many Post on Facebook/Twitter & other social media so no one ever take their policy.

I just need my money bac ASAP.

Policy Number: OG[protected]-00084374 Claim Number: OC[protected] My Hyundai Eon car had an accident a couple of days back. I was at the Kapashera red light and our signal was green. While i was driving, there was a Honda city ahead of me. A biker came in unexpectedly and Honda City had to apply a sharp breaks to save him. I also controlled my car and stalled at an inch's distance while a Ford Ecosport rammed into my car from behind and resulted in the collision between me n Honda City. Moment after that another car bumped into Ecosport and there was a second collision. As there awas no fault of any o[censored]s, we moved without creating a much fuss. I was supposed to go Greater Noida and while i was on my way, car suddenly stopped at the Yamuna Expressway. There i seeked the hep from Shri Krishna Hyundai, an authorized workshop at Noida ( that seems to be the closest as per Google). We towed the car at the Workshop and we were informed that they will file a claim. We have our insurance with Bajaj Allianz. After the claim filing, we were informed that there was a sever damage in the engine due to overheating but that will not form the part of the claim. Shri Krishna Hyundai and Surveyor from Bajaj Allianz refused to take it as a part of the claim, pls help me understand as to why? Need a resolution ASAP on this. I am being charged on the daily basis for the parking charges at Shri Krishna Hyundai. I am contactable on [protected].

My mother had taken a policy no [protected] from bajaj allianz recently we received a letter stating to visit the near by center for redemtion or the policy will be converted into monthly pension mode since my mother is a sr ctn i asked the agent rajesh bhiwankar about the process of redemption he confirmed with vashi branch and informed me that you can submit the documents with authourity letter from the policy holder with orignal policy or the manager from vashi can visit my residence and do the needful provide i take a new policy from him i refused to do that and i visited the khar center which is at sv road [ end of october 2015] the lady told me that she cannot take the documents i have to visit the vashi branch from where the policy is taken or get the policy holder to the khar center or can send the documents by courier . Today 19.11.2015 i visited the khar office along with my mother they said that the office is shifted from here and i have to visit powai office . For receiving my own funds i have to run from pillar to post but if i am willing to take a new policy i am getting service at my door step why such step treatment my mother had invested the amount for her old age when she require fund it is being denied

Dear sir/ Madam I my self vinod kumar singh kharsan took policies from Bajaj Allianz General Insurance Company LTD. On 17-nov-2010 and continued till date with out taking any claims for last five years. Policy no: OG[protected]-00000024, renewal issue. As sum insured increased from 1lack to 1.5 lacks. Policy ending at 19Nov2015 Policy details are as bellow (current year - 2015) Sr. no policy no: sum insured Paid Premium Type 1 OG[protected]-00000024 1, 00, 000/- 4943/- Health Guard 2 OG[protected]-00000009 1000/- 1601/- Cash back From last five years I have been a good customer for you themnot taken a single claim and want to continue further also. But I am forced by agent or by Bajaj Allianz General Insurance Company LTD this year. For switch to sum insured of 1 Lack to 1.5 Lack for my policy no- OG[protected]-00000024 . And as result of that my renewal Premium is increasing to double. Which is totally wrong on my financial part. And also company is stepping back by his old promise’s done to me. Sir when I took the policy it was told to me taking policy at lower age will benefit me in higher ages, my premium will be low at higher ages. At that time I was looking for health insurance of sum insured 50, 000/- only but seeing your company policy I took sum insurance of 1 lack each for my family. So why now company is forcing me for higher sum insured. ? I am not asking them, they are forcing. Agent is also not helping.( TAPAN KUMAR DEY, AGENT CODE: 10007679, CONTACT NO- [protected], [protected]) . I talked to customer care many times registered my problem ( Reg no-675327 ) they did not help me for days. They told me two things: 1. Company policy has changed, bajaj feels 1 Lack sum insured is not sufficient for you. 2. Go talk in office of your city. Iam in contact of agent & customer care from 9 November2015 till date but no help. ( Sir/Madam I have all details what happed with me from 9Nov2015 till date.) Sir this is what I am getting from company customer care, agent and branch office? Being a good customer I have renewed and paid my premium for last five years. But due to carelessness and negligence of Bajaj Allianz my policy is under the threat of lapsing . I don’t want to laps my policy; I want to continue with my old term & conditions. As sum insured of 1 lack is ok for me & my family right now. As premium paid for it is bearable for me. In future if I request you then, only apply new term & conditions. Till then kindly keep me in old conditions as promised by Bajaj Allianz. Kindly help me out, I want to continue with you. Save my policy from lapsing. I am ready at once to pay my renewal premium for policy no- OG[protected]-00000024. With my old terms & conditions of sum insured 1 Lack. And keep my family safe of any medical uncertainty . Thankyou. Yours truly vinod kumar singh khasran mobile - [protected] Bilaspur

I bought Bajaj Allianz Family care first mediclaim policy in Nov 2011 from Bajaj Allianz life insurance company .My Policy Number is [protected]. I paid all annual premium regularly since inception of policy. I don't take any claim since i purchase the said policy. Waiting period for necessary diseases is over. Now when i approached to the said company for portability of the policy, they replied my that they are unable to do so. If i approach to new company i have again start my waiting period for specific diseases it means that whatever installment i paid to Bajaj Allianz life insurance company is waste of time & money though i was secured for medical treatment for my family. Attached: - 1.Policy Renewal letter 2.IRDA circular for portability of policy

Policy no og[protected]-00074365 claim no : oc[protected]-00013114 vehicle no : ka-02 ma 5819 surveyor first approved and later on cooking up the stories to pay the claim. Very poor service and response. Kindly resolve my issue.