| Address: Ernakulam, Kerala, 682019 |
Dear sir,
This is the fifth time i am facing problem in my bike. Battery got drained. For the bike purchased on jan2017
There no proper service from your bajaj service centers
My bike is standing dead in my home without battery. Bajaj service persons not taking my bike from home. They are asking to come to their service center. How can i start my bike without battery???. As there is no kick start.
To much annoyed and irritated on hearing the name bajaj because of new avenger 220 bike and bajaj service.
Please see and observe how honda and yamaha service centres and products are. Waste of money on buying bajaj products. Its time to sale or crush my new avenger 220 bike.
— forwarded message —
From: [protected]@bajajfinserv.in
Date: fri, jul 28, 2017 at 4:10 pm
Subject: fwd new bike - repeated problem
To: [protected]@gmail.com
Cc: [protected]@gmail.com
Dear deepak,
Thank you for writing to us at bajaj finserv.
As discussed with you on [protected], with reference to your mail. Please call our auto loan team on [protected] from monday to saturday from 9.30 am to 6.30 pm or write to them at [protected]@bflaf.com for any queries related to auto loans.
Bajaj finserv assures you its best service, always.
For any further clarifications, please write to us at [protected]@bajajfinserv.in
Bajaj finserv assures you its best service, always.
Regards,
Grievance redressal team
Bajaj finserv.
—
Dear sir,
Now i again face the same problem in my bike today. I am not able to start my bike and this the fourth time i am rising the issue to you and your organization. And this is my final request to troubleshoot the problem in my bike. Or else i am going to raise a complaint in consumer court.
With regards,
Deepak s m,
Mobile:[protected]/[protected],
— forwarded message —
From: deepak
Date: thu, jun 1, 2017 at 12:31 am
Subject: new bike - repeated problem.
To: [protected]@bajajauto.co.in, [protected]@bajajfinserv.in, [protected]@bflaf.com
Dear sir/madam,
I purchased a new bajaj avenger 220 street on january 24 2017 of reg no: tn-59-bl-9843.
From march 2017 i am facing repeated problem from my bike, i am not able to start my bike in the morning. And in march i gave my bike to bajaj service centre in kochi to check battery and battery charger circuits as the problem is unidentified. They said no problem in bike but the problem repeated again.
But the same problem repeated again and again and my bike battery was checked at. Bajaj service centre madurai and they said battery found to be ok.
Now i gave my bike to bajaj service center - n. H bypass, near pipe line junction edapally - ki to iochdentify the problem.
Since bike is my essential need i am not able to use it from the day i purchased it.
I kindly request you to replace me a new bike of same model and good condition.
Also i am paying emi of rs.3418 monthly for my bike as it is in bajaj finance. As a travel based work without the bike i am so much frustrated and feeling sad. I loved and bought the bajaj vehicle.
As this problem creates me a situation i am not earning money and will not be able to pay my due on date. Please help me.
Kindly replace the bike and i will be pleased if you do so.
And waiting for your reply.
My vehicle no: tn-59-bl-9843
With regards,
Deepak s m,
Mobile:[protected]/[protected],
—
With regards,
Deepak s m.
Aug 31, 2017
Complaint marked as Resolved
Bajaj Auto customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2017
Bajaj Auto Customer Care's response Hi Deepak,
We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in
Regards,
Team Avenger United
Aug 02, 2017
Sumanihalkhan's response Bajaj Chetak scotar complete blok pestan and hors paip
Aug 02, 2017
Updated by deepakyuga As per the telecom discussion with your Bajaj service persons.
And it is now clear that BALAMURUGA BAJAJ Madurai, Tamil Nadu 625002 [SNP Towers, Near AAVIN Milk Project] had cheated me with a old battery .
Also BALAMURUGA BAJAJ Madurai service manager lied to me that he tested my battery in exide showroom and told that the battery is found to be good.
But Popular bajaj service center kochi was doing great work and they identified that the battery was rejected in exide showroom madurai.
I am so much depressed and mentally disturbed with only paying EMI and not able to run my bike which i purchased for 1Lakhs and above also it is a new bike sir.
Also the lies wounded me mentally as i am working in a government sector without bike it is to much difficult for me to run days. Totally depressed.
I deeply request you to replace me with a NEW Battery.
my vehicle no: TN-59-BL-9843
And i kindly request you to advice Balamuruga Bajaj service persons to be loyal to customers and not to hurt them mentally with their lies all for money.