Hi
I am saketh - purchased bajaj v15 last mid-year. While purchasing and paying amount, they are very humble and pleased. Once the payment is done, they made a delay of more than a month in delivering the vehicle. I still remember the executives working in the sales department, who are least concerned to customer thoughts and only look over target. Their inner feeling is let the customer die in vein.
Finally after a month, when bike was delivered. The executive suggested me not to speed more than 40, which was weird to me and stunned. New bikes have to be checked in regards to pick up, but they said me not to. After only a week, i see that the rear tyre was shaking and when the speed touches 40, vibrations are coming all over the vehicle. I immediately went back and asked them to check the issues, they said that to bring for first service. After first service, complete bike was into problems. (It is not first free service, it is first paid bull # service).
Here i started the list of problems from first service to now:
1. Bearings problem in engine - which will never happen to any new bike (Here itself it proves that they cheated me).
2. Bike having vibration all over the rear, engine and gear shift.
3. Carburetor was gone at third service
4. Bike has no pick up at all.
5. No correct service is done till now.
When mentioned all these, manager came in and said - everything will be repaired within 2 days. After 2 days, when i have taken the bike and started off - only to that night it was fine. To the next day, when started to office - bike stopped and was not all starting though petrol was full. A local mechanic checked and said that the carburetor was spoiled.
Moral: amba bajaj and bajaj both fooled customers.
I request the authorities to please help me in providing justice, i came from very far away to work. The first bike purchased on hard earned money is really making my heart break.
If any of the officials want to discuss over this with me, please contact me on [protected].
Thanks
Saketh
Bajaj Auto customer support has been notified about the posted complaint.
It is state that you have deducted Rs.99/- on dated 26.05.2017, transaction no. p[protected] Tr for DDR BAJAJ-AUTO TRANSFER TO INVESTMENT..
Further sated that i never investment in Bajaj Auto till date .Please acknowledge me regarding above cited and refund my amount.
With regard
I.S.Malik