Bajaj Auto Complaints & Reviews

Dear Sir/madam
im kutubdin, hazi rattan bathinda punjab.
my contact no [protected].
maine RAJA BAJAJ, GONIANA ROAD, BATHINDA PUNJAB,
se ek Bike, , , Bajaj Pulsar 135 (30/05/2015) Purchase ki thi.
Vehicle Reg No.( PB03AL-5510).
ab 20/10/2016 ko Bike ki battery Khrab (Dead) ho chuki hai.
Raja Bajaj Moter Service Book par Battery ki WARRANTY, , 18 Month
From Date of Purchase likh hai.
Please Help me .
Mob No. [protected], [protected]

My bike mobile tank is damige so i am change the tank went to agence but they asked that we are change your tank to next service. So i am went to next service and asked him that change my mobile tank it's likage very fast. But they did not change the tank they asked that at this time the parts of v15 is not allowed you come next service. I have this problem 2 months. Please help me.

Respect sir, my name is kisan d. Gulhane . I can Recieve bike before 6 months . Maine bahot bar apke shoroom mai complent kiya bt koi fayada nahi huva. 3 mahino se mai jo problem hai vaise bike chala raha hu . Problem bhi chota nahi haii handle pura hil raha haii plz koi action liye otherwise mai kuch other type ki complent karni padegi o bhi apke company ki . Ek bat pakka hai bajaj is so bad company in the world.

Hi this side a consumer raising a complaint regarding offering of 25000/- amount of cheque issued at the time in son of (1997) purchase of your company scooter named bajaj chetak by the okara agro industries ltd address as mentioned on the cheque corp office 803, vikram tower, rajindra palace new delhi, tel 5749791/92/93. So we are unable to getting that offered amount so do the needful accordingly.

Dear Team,

I am Mr. DADAPEER SAVANUR, I have purchased BAJAJ PULSAR 150cc bike from Channama showroom hubli branch, already 2 services are completed i given complant on 1st service only.
Complaint is GETTING MAGOR SOUND IN INGANE TIMING CHAIN.
Getting major problem in 1st year only so m not cetisfy with bajaj service n also i dont want to open my bike ingane for services in 1st year only so reply with good solution.

Thanks & Regards
Bajaj customer

Dadapeer S
Hubli
(+[protected]

During the service the service man changed the engine parts and put a damaged engine part to my pulsar 180. The part of engine where we connect the plug was a damaged one. There was no problem with it when I gave my vehicle for service, together with decarbonising full, later on after one month I found a leak there(near plug), and while looking for it, I found that a damaged part(the cover for piston) was installed there. And as a customer I was very dissatisfied with this poor level of service from bajaj and I want this issue to be solved and that's my request

Dear sir,
My name is mohan kumar from mysore, Karnataka,
I buy a my dream bike of Bajaj on 14/09/16 in star Bajaj vontikoppal branch.

But so many noise coming from engine, 1st service completed but problem not resolve .at the time of service the broken some parts of bike and today only I see that part.

Kindly resolve my problem as soon as possible

All it started with my bike service at Sherry Auto garrage in malwani church Malad(W) Mumbai-95.The service was fine and costed me 2300 INR. Two days after service the engine oil started to leak off so I went back to him and the mechanic just said the screw was loose and just tightened it. The next day the oil was almost drained on my way back home from work. Next day morning I immedeatly had to rush to him and the mechanic said you will have to leave the bike and take it in the evening. I was okay with it. I again came next morning and he said the bike was not ready because of dusshera, I said fair enough, I managed travelling by rickshaw for 2 days. 2nd day evening I recieve a msg stating that your bike is ready and the bill is 280/-. I instantly msgd back saying 'why would I pay when its not my fault and the bike didnt have that particular problem before service and I was not even told about it before the service and even after the service I've already spent enough'. There was no justification for my question and I was replied 'sorry we will not give your bike if you dont pay'. I was very dissapointed with the way they said it beacuse I was a loyal customer. Every time I get my bike serviced there and everytime more than twice I had to go back to show them what is not fixed properly. Nxt Morning when I go to speak with them they say the Threading of the screw of the oil tank had worn off and they say it was because of my fault. I was shocked to hear this because everytime I service it only there and the mechanic there is the only one who removes and puts the screw, why would I bother. When asked multiple times for an answer how this happened the manager there raises his voice and says whatever it is you have to pay or you won't get the bike, you either pay or you can get lost, I don't care for customers of your kind. I kept on asking him how did the threading go off and he never answered the question. Besides, he said it's your bike so its your fault I didn't ask you to come to us. I still kept arguing to know the answer to my question and then he raised his voice again and said "You're talking all rubbish I will call the police and put you behind the bars. You don't know who I am" I was stunned to see how someone could speak this way to customers, I believed business treats customer as gods. After a long arguement I ended up paying them the money. My only point behind this whole scenario is that paying 280Rs. is not a big deal when I could spend 600 for travelling in rick but it really feels cheated when you have no answer to the question and no proper explanation is provided. Afterall its my fault because I was told by my friends who've also had bad experience not to go there, I should have listened to them. I'm sharing this so that everyone is aware and knows what bad experience I've had. The only question that now arises. IS THIS WHAT SERVICE BAJAJ DELIVERS?

I purchased Motorcycle CT- 100 on[protected] vide Bill no. 5181 dated[protected] from Jammu Bajaz, Jammu, since then defective clutch plates were repaired / changed by the company 2 times on payment of Rs. 1440/- in Sept 2016 and Rs. 500/- today and also not provided me Bill. I asked them that this is a new bike and repair or any service is free . But they don`t agree and charged money from me. therefore i request you to look into the matter and refund my money. Further customer care No. and HelpLine No. is not working on BajajMotor site .

On 24sep my bike (discover 100m) suddenly started making weird noise. i took my bike to deccan automobile (official service center). they took 1 day and by just observing sound they said that bearing have gone and it would cost 5k-6k and i cant claim my warranty becoz i have used another engine oil though i got my all regular servicing check there. by a technician they would get to know the actual prob and contact me. i dint get any call yet (i have all the call recording when i have called them). i have visited the service center 5 times till now and they are only making diff story.in my pervious visit the said they have successfully opend the engine and will be letting me know the actual prob by the day end. again no contact. they are now saying it will surely cost more than 6k but still they are not sure of the prob. i am a middle class person and i never dreamt of this kind of situation for getting my bike regular checkup in the official service center. i still don’t understand the prob and why it will cost so much.

I bought pulsar rs 200 on 22/08/2016 from sai service shivaji nagar, it had some kind of defect in its front wheel. There was an loud audible noise coming from the front wheel at a certain speed range! I went to the showroom for 3 times having the same problem which is not solved yet!
After that thinking my problem will be solved after my first servicing on 17/09/2016 i m still disappointed. The response that i am getting is nt pleasing enough for me. I guess the staff is nt qualified enough to encounter the problem in my bike! Very much disappointed!!

Dear Sir/mam,
I purchased a bajaj avenger 150 bike in april from your swadeshi, zakhira showroom. From staring i am facing the gear shifting issue at the time of first service at the same location swadeshi zakhira service center i tell the service engineer that the gear shifting is very poor he told me it will be ok after service but even after the first service the bike have same issue so i again visit the service center this time they tight the wire of the clutch and said now its working fine but after drive bike two to three km the gear again having shifting. I am a working man so i not enough time to visit again and again at your service center its difficult to manage time and visit the service center. So i drive the bike with the issue several months because i am to busy with my work lucky last month i have some time so i visited same service center third time this time the service engineer again do some work for two mints in bike and said now it will work fine again after getting the assurance from your engineer i drive the bike but also like all the times same issue occurred. Three times i visited your service center but all three times my issue is not resolved my them.
So what is the purpose to spend a huge amount of money and buy your avenger bike my money will all waste i did not purchase any bajaj product in future and tell others also that not to purchase bajaj products. Its really very painful when a person spends all his savings and purchase a product but after he purchased the product he will suffer a lot.
So its my request to look this matter very seriously othervise i have no other option to go consumer court. I hope you guys look this case carefully.

PRODUCT - BAJAJ AVENGER 150
VEHICLE NO - DL10SH6778

Thanks & Regards
Abhishek garg
Ph no - [protected]

My reg no is cg.07.aq.6023...my mobile number [protected]..date of birth 11.01.1987..name..jeetender singh dadiala.loan agreement no.L2WBHI03105080 i completed my loan.now i want statement but not able to login in bajajauto finance site..its telling that provide right info..kindly mail my statement of loan.kindly help do needful
Jeetender.[protected]@gmail.com

— forwarded message —
From: rakesh kumar
—

Dear sir

We are in receipt of your mail and noted the contents. We would request you to provide few details mentioned below so that our service/sales team would get in touch with you. Please send us mail in english

Registration no. - number mention on number plate : dl 8sbp 2436
Bike name/model - discover 150 f
Service dealer/agency name - last service done : bagga link service ltd rithala (New delhi[protected]
State - na : delhi
City - na : new delhi
Date of purchase - na :[protected]
Contact no. - mobile nos : [protected]

Request to reply on this email only...

With warm regards
Customer care cell
_
From: rakesh kumar [[protected]@gmail.com]
Sent: monday, october 3, 2016 12:36 pm
To: customer service
Subject: fwd:

— forwarded message —

Sir maine[protected] apni bike service ke liye diya th jisme kai prakar ki problem thi usme maine head light or bike everage ki kaam bhi karwaya th jo ki maine es kaam ke paise bhi paid kiya hai lekin yeh kaam mera nahi hua baad mai phir sam problam ki sikayat[protected] ko ki or phir[protected] ko ki hai lekin service centre waale usi sam kaam ke phir se paise mang rhe hai or saath hi maine apne bike ki jis machnic ne service ki hai or jisne job card banaya th maine manager se unka name pucha to usne mujhe name batane se mana kar diya kirya meri problam solve liya jaye
Bike no : dl 8sbp 2436

Hi team,

With great disappointment i have to inform that bajaj showrooms are playing with customer's emotion.

I am really shocked the way bajaj as a team behaves with its customer.

Although i have been loyal customer of bajaj but this experience has really has given me immense displeasure.

I wanted to buy a new bike "avenger-150 cc", hence i went to my nearest bajaj distribution center rajiv automobiles, delhi to purchase the bike.

I finalized the bike and was about to finalize my model but then the sales person told me that a new 'avenger -220 cc"model is also available with same price.

Hence i went for billing after finalizing my color of avenger-220.

Now when i went for billing i paid as per the invoice given to me, i. e rs 87, 350 /-

My insurance paper was given to me and my invoice was given to me after all the accessories were installed on bike.

After 4 days i got a call that i have to pay extra rs 10, 000 /- since that bike is around rs 97, 000/-

My budget is not of rs 10, 000 to pay for so i asked the person to kindly replace the same with"avenger-150 cc" model but they don't agree on the same.

Now i am being told from showroom that i will not be given my rc.

Can anyone explain where is my fault.

This is not the way to treat customers. the manner in which showroom people are behaving is really ridiculous.

Kindly expedite the matter


Following are the details..

Dealer details:
Dealer name: rajiv automobiles
Dealer email: [protected]@baldealer.com
Dealer address: a 6, 100 feet road, shahdara, delhi - 110032, near durgapuri chowk
Dealer phone: [protected], [protected]

Bike details:
Customer name: tarun kumar bharti
Vehicle : avenger 220 cruise
Date of purchase: 25/8/2016
Chechis number: 77526
Engine number: 77215
Mobile number: [protected]
Mobile number: e-13/408 e-block east gokalpur delhi-110094

Dear Sir,
i hv purchased bajaj avenger 150 street form Namdhari bajaj lucknow . Now its having some problem with battery, the dealer is saying to stop the bike or push the bike for that time period til the battery will change and it will take 10 to 20 days.This bike is not having kick facility.so please let me know that how a office person can stop the bike for such a long period.Dealer is saying we are not bothered about what you do..sir please let me know that if the bike is not having kick facility isn't company's responsibility to provide him a battery for that time period OR the company already provide some spare batteries to dealers so that the battery can immediately change with out pushing the bike.

I have purchased a pulser as150 in year 2015... After 10 monts the ingen sound increases too much and the clutch bell is broken... A single spair part is also not available in any of the near by showroom.. Its a serious issue my bike is not in use since from 2 month... Bcos its clutch bell, packing kit, timing chain, chain sprocket, etc are not not availabel in any near by showroom

Dear Sir/Mam,
​​
I had recently purchased my first two wheeler Bajaj Avenger Street 150. As I am very new to two wheeler segment, I had never checked what are the accessories provided to me as per Owner's Manual. Today when I went for 1st free servicing, Bajaj authorised service centre (Ghosh Automobile) ask for digitized free service coupon which I was received on my registered mobile through SMS. After entering all the details in their system Ghosh Automobile denied free servicing for now and mentioned that as due in my owner manual book. As per Ghosh Automobile, they are not providing free servicing from 17/09/2016 to 17/10/2016, but they will provide paid servicing in that period. Then I asked them to show my bike's Tool Kit / First Aid Kit area. Firstly they had denied on showing the kits placements & when I insisted on they open the right side cover. Tool Kit / First Aid Kit was not there in the kit placing compartment. When I asked them why d'not they provide me the kits, they simply replied that you might have taken it out or need another one that is why I came to them. Sir tell me one thing, Is that kit is a kind of ornament that I kept in my house and ask for another one???? I never expect this kind of people mentality from India largest two wheeler manufacturer - Bajaj authorised service centre. Two months back when I was planing to buy a two wheeler honestly my 1st preference was not Bajaj. But when I reviewed some of the websites, forum & blogs I suddenly changed my mind and went for Bajaj Avenger Street 150. But now I regret why had I changed my mind? If a very simple consumer like me received this kind of harsh behavior on their 1st servicing, then it's better to have paid servicing from outside Auto Care stores. My request to you is please take it seriously as it hurts a brand and ask them to have some manners for their consumers. And also reply to me on whether I will receive any Tool Kit / First Aid Kit or I need to purchase from outside stores.

Thanks,
P S Dutta
Kolkata, West Bengal

Maine bajaj v khareedi thi jo ki itni bekar hai engine rapid abhi tak kit kit ki awaj karta rahta hai jab se bike liya hai to apni district me 1st service karwaya 2 service lucknow krwaya but problm solve nahi hui heating problm bhi bahot hai aur aaye din self start me bhi problm hoti rahti hai kick marni padti hai sound setup theek nahi hai jis din service ho kar aai us din theek fir next day wahi problm
Problm no
1- heating bahot jyada hai engine me
2-engion rapid kit kit ki awaj
3-sound clear maintain nahi hai
4-pick up bhi theek nahi hai
5-morning time self start nahi hoti bahot problm karta hai
6-fule indicator theek nahi batata hai
7-head light bahot down hai jb deeper light matra hu to hi clear hoti hai
8-chain cover me ladti rahti hai
9-gear sift bhi theek nahi hota
10-cluch bhi theek nahi rahta
11- back break har din loos ho jati hai
Gadi bs service ke time hi theek rahti hai fir next day se wahi problm start ho jati hai jald hi koi upae bataye mera mobile no registerd hai [protected]

I bought the pulsar RS200 nonabs in december 2015 (not even a year back), since then, it is failing now and then. every one or two months, i have to visit service center to get major issues fixed, and keep it every time for a week or 10days at the service centre.
“I could have published a book of cash receipts that i paid to service centre till now.”

Last time also i had raised a concern of engine failure (happened multiple times till now) on an email to the customer service team. Then the service centre fixed it assuring that it will work good.

But again i don’t think it has been a month that yesterday again the engine started some kind of stacking loud noise whenever it is accelerated, no matter the bike is standing or moving. A nearby local technician told that something called ‘crank’ has gone bad and don’t use the bike or it will block the piston at anytime.

What i mean to say is that time also i asked for either a WUR(whole unit replacement) or refund. But they just repaired something and the matter was taken away.
Have i paid such a high price for a zero-value bike?

In a couple of months if i use the bike more, i would be spending more than half of the bike's price only in repairing.
So i don’t want to spend a single buck more, i don’t even want WUR but a full refund. Or I'll have to get to consumer court too.

This motorcycle is a total failure. I wont utter this company's name in front of any prospective buyer. Thats a promise. Rather my friends have cbr, yzfr3, etc which are far better, may be less in mileage but almost zero in maintenance cost. I am not directly blaming any service centre(Thats why i did not spot the name here) because it is not their fault, it is a complete failure release from the “Famous” Bajaj Auto company. So i want to deal directly with you guys now.

The mail might be long but it is a red flag from me and i don’t want any other settlements in this matter.

Abhimanyu Shukla
[protected]
[protected]@abhimanyushukla.net
New Delhi