Bajaj Auto Complaints & Reviews

Greetings,

Dear Bajaj Auto,

This is sadly report you that me being the loyal customer of Bajaj auto is facing a severe issue by Bajaj Auto. I have booked my Bajaj Dominor 400(Moon white color) on 11-Jan-2017, transaction happened on the same date and i have received the booking id also(Booking id-SOE9UA)

Now My dealer contacted me(Krishna Bajaj, Gurgaon) that my bike is ready for the delivery and i went there, everything is done but in their panel my booking status is still pending, they can not proceed for billing and other formalities so as i returned back home empty handed with utter disappointment

Note- 1. I have been calling customer care lines every one is giving me assurance and now they have stopped picking up my calls else they are disconnecting it after answering.

2. All the things are ready including docs, loan and every other formalities are done even i made each and every payment but still i don't why i am penalized at last moment and my booking status is pending from you end.

3. I have been following you bike since it was showcased in 2012 auto expo and neither dealer nor anyone else can understand the pain which i am going through.

Please help me as i have no clue where to go now, my bike is in showroom just because my status is reflecting pending i am forced to leave my bike there only.

Regards,
Anirudh kumar chauhan
[protected]

I have an avenger 220 CC bike which I bought it in the year 2011.

Recently near about 1 year back, bohr & piston of the engine have been broken & they were replaced by opening the entire engine at MG Bajaj service center, Hyderabad. It costed me around 18000+.

Again 2 months back, I had a complaint of severe unpleasant noise & vibrations from my bike & taken my bike to the same service station.

As per them, this problem happened due to low quality of petrol, which I didn't understood. I fill up the petrol at the same petrol pump, where thousands of other people also fill their fuel.

They said, again entire engine has to be opened & Piston rod is having problem & they said Engine chamber's are also having problem & they have replaced all the problematic parts. It costed me around 23000+.

Even after entire engine work, there had been engine oil leakage issue. I had taken my bike to this service center 8 times until 14-Jan-17. but still my issue is not cleared.

I had talked to Baja employees also who were then available at MG
Bajaj service station on 09-Jan-17.

Bajaj complaint no's are : ISR-062273 & ISR-043402.

On 12th of Jan'17, service center of Bajaj said that my engine is ok now & I can take back my bike. But while I was testing my bike I observed that there was unpleasant noise from the bike's engine which was not normal.

Now I am afraid about the quality of work that has been done on my bike.

I spent around 40+ thousands on this bike at authorised Bajaj service center ( MG Bajaj, Hyderabad) & still my bike is having problems of engine oil leakage & unpleasant engine noise.

I had been keep on sending mails to Bajaj people, but no proper response.

Again I will take my bike to Bajaj service center on 14th or 16th of Jan'17 based on the technicians availability at service center.

Hope I can get some help from this forum in tightening the Bajaj's neck.

Sir/Madam,

With due respect, I have teken Two Wheeler Loan from Bajaj Auto Finance Limited, Loan Account No :- L2WKLL03103057, in the Name of GIREESH PS, so pls provide loan statemtent in my e-mail: [protected]@[protected]@gmail.com.

I tried a lot for getting details about my loan.its an emergency.
Kindly reply me as fast as you get this complaint.

I Pankaj Kumar, Advocate, Batala, having a bike Bajaj Pulsar, Model 2012, in the name of my father in law Dr. G.L. Kashyap and I am getting it regularly serviced from Baba Motors, Jalandhar Road, Batala from last 4 years. On 10.01.2017, I sent my clerk for a running repair, as there was a problem in the chain set, but the agency refused to entertain the same and asked him, that we are not free to deal with these kind of minor repairs, if you want we can only provide you full service, but cannot entertain running repair of your vehicle. Kindly take actiion.

I gave my Bajaj Pulsar Bike for servicing on 2-Jan-2017 to Hitech City Bajaj service center at below address:-
Address: Near Siddique Kababs, Gachibowli - Miyapur Rd, Prashanth Nagar Colony, Kothaguda, Hyderabad, Telangana 500084.

I gave my bike for Regular servicing and washing. Supervisor Uday checked the bike properly at the time of handing over the bike to the Service Center. There was no fault on headlight, Self start, Display and indicators. After servicing self start stopped working and they told me to bring the bike next day so that they will charge the battery. I went there again in order to get the battery recharge. They said come after 2 days. When I went today and they were trying to fit the battery. After fitting the battery headlight, Self start, Display and indicators are not working and they told me that all the circuits need to be changed and asking for[protected]rs. I gave my bike just for regular servicing and washing and they charged me 2464rs for that as well. Not sure why I have to pay this heavy amount just for normal servicing and washing. They are responsible for the fault on headlight, Self start, Display and indicators. Again they have asked me to give approximately 3500rs.
I have trust on Bajaj from past 10 years and I haven't seen this kind of people who are making fool to their customer.

I hope the team management will read and act on this.

Thanks!
Akshat Gupta
[protected]
Bike Number:- MH 14, BS, 5666

Dear sir
I purchase Bajaj pulsar 150, 14-feb-2016 after the bike fist service my bike leek the patrol every time form the carburetor Vikrant Bajaj workshop Delhi road Meerut U.P is not solve my problem.
Vikrant Bajaj workshop Delhi road Meerut 4 time repair my carburetor but after few days carburetor not working proper. This is my last request and please change my carburetor I don’t want repair my carburetor

Reg no UP15BX5215
Chassis number-MD2A11CZ4GRK03121
Engine number-DHZRGK03216

Mery motercyclr Bajaj ct 100 alloy ka accident ho gaya hai[protected] ko hua tha awr maine apni bike[protected] ko apke bajaj auto kanpur dewhat ke santosh motors se tyup kiyr hue sub dieler deepo moters sikandra se kharidi thi jo ki hame gadi bina bima kiye hue di thi awr bataya bhi nahi awr mera[protected] ko accident ho gaya jiske karan apke bajaj auto show room deepo moters me thik karane ke liye di hue hai jisme mujhe abvhi tak nahi gadi ke pepar mile hai nahi gadi mili hai kripya karke sampark karne ki koshish kare mahan daya hogi kripya karke jaldi gadi hame dila de.
mob-[protected]

The company give me a accursed product
I am not satisfied this bike(avenger)..
I can purchase any product of bajaj auto inspite of avenger bike..
Everyday I push the bike for start.
I am very worried to buy this bike.
Further i used pulsar, Discover or platina bike in our family..
But this time company gave me a default product..
Company Deceive to me..
I waana exchange this bike to any other bajaj bike ...
So kindly authorized the agency to exchange my bike..

Engines stops intermittently anytime while running. Even service center are not aware of actual fault which ends to toe the vehicle to service center. Need urgent attention of bajaj engineers. Highly dissatisfied with the bike performance. Even the compliant page of bajaj,
"http://callcentermanagement.excelloncloud.com/" does not allow to submit complaint.

Regards
Ankur agarwal
Mob - [protected]

I have bought pulsar rs200 just about 2 months ago. But still i didn't get my registration certificate when i went swveral times to the showroom they handover me temporary registration after 2 mnths of purchase. And yesterday i found that there is oil coming out from gaskit under the fuel tank. Oil is leaking from gaskit in a flow. You can check the problem in the pic as the oil is coming outside. What the hell is going on man in the short period of 2 months its looking like a measure problem.

Name - Rahul Garg
Contact - [protected]
Product details -
Model Name - Pulsar Rs 200
Purchased Date - 06/12/15
Complaint details -
Subject - Engine Noise
I have purchased my Pulsar Rs 200 in 2015 & i was very happy because this is my bajaj 3rd bike but now after a year i am thinking that it would have been a lot better if I would have purchased Honda Splendor because now there is a problem in my bike engine as bajaj agency mechanic said that they will have to open up the engine & all know opening of engine is not a good sign for a vehicle . My 150000 Rs is completely wasted & previously I have also used Bajaj Pulsar 220 for 2 years and there was not a single problem in the engine of that bike . I sware i will not purchase any single bike from bajaj if my engine is not replaced . So please reply me as soon as possible with a proper resolution.
Thank you

Dear Sir, I have purchased a Bajaj Pulsar 150 ES Motorcycle via Bajaj Auto Finance Ltd ( Hire Purchase Finance Agreement dated 17/10/2005, Proposal No : 38099 ) during October 2005 from Suryabala Bajaj Dealership Coimbatore.

I have paid in full the total Loan amount years back and I was assured that I will receive my Original RC Paper & NOC Copy. I went to the BAFL offices in person numerous times but still have not received my Original Documents . My RC is about to expire in 2020 & I cannot sell or get an FC from RTO, only because Bajaj Auto Finance have not returned my Original RC paper/book though I ve repaid my loan fully.

I have attached my RC paper Xerox Copy & Papercopy of Proof regarding the Bajaj Auto Finance Official receiving the Original RC book from the Aurthorised seller

Motorcycle Details :-
Reg No : TN37 AM 3940 dated 19/10/2005
Owner Name : A.Sivashankar
Chassis No : DHVBMG63685
Engine No : DHGBMG82598

I just got my Serviced today and and you know how much they charged me 13000. Why
Let me tell you this
ENGINE O/N actual rate is 2600 and the worst part is Labour charge is also 2600, that is way too high.

and this is apart from paid service labour of 450 .
For Crank Shaft resetting they charged me 1000 as labour charge...
So around 5343 rupees i paid as Labour charge . Now Dont you this is a loot in the name of labour charge. It Spoils Bajaj name. Every time i go to service center i pay lot more.

Now i saw infront of my eyes..they do OIL and greeching and then water wash the vehicle . This is not done at all.

There have been so many complaints related to this not sure why are you not taking action.People are going away from Bajaj becasue of Bad and Expensive Servicing.

Sir /madam
I Grandhi. pavan kumar bought bajaj avenger bike at varun motors visakhapatnam on December 2015.

Within 7 of purchase ther is head oil complaint, from engine side.
they kept the vehicle for
nearly 5 days that after serval times of going to them for service.
They had opend the head without any information and with full of scratches
they returned.
After 2000 kms ther is jumping complaint, i said that engine oil is mixing
with petrol, they done it and rerturned.
Later again i got 2 to 3 times same problem every time when i go to the
service centre in vizag near AU opp gate they used to adjust near
carbonator and return..
My vehicle has gone several times to servie centre but they have'nt
indentified the problem.

Again there is some trouble with my bike and given for service center.
Again they did they job(did bore for new vehicle) on[protected] and i requestedly asked for what the job u have done, they said that they won't say anything and do what ever yoy want, bajaj was selling defected vehicles and doing the worst service that they bought the vehicle till bore condition . they cant identify the problem as iam giving every month for some problem.
And after doing the same job i took the vehicle for 2 times.till now the vehicle is in worst condition

I want full warranty claim for my bike as my vehicle is still in warranty. I wanted them to change my vehicle and provide me full compensation

I think u had understood my problem

My name is Gradhi.pavankumar
Contact no:[protected]
Vehicle no:AP31DC8276

I bought a new CT 100B bike from HSR AMBA bajaj Bangalore dealer.From the delivery day itself battery is not working. When i ask about this their showroom manager said that it is like this CT 100 is a small bike so it does not have a power full battery.So after starting only you can make horn and other battery function(indicator sound etc).what an idiot he is ?
problem is that one is a weak battery. But they will not accept and not willing to give new battery...

I was given by bike to servicing, but they not done correctly, engine oil leakage at top after service, I am done paid service and service charges also given, but that Mach not good service, liner bolt was not correctly fixed, because of this accident was not done, when I was driving that time linar bolt was removed, God say my bike is speed is low, because that my accident will happened but that not happened so plz give correct service to customers, you are taking money than you have to provide good service,

Dear Sir,

This is to inform you that I found an amount of Rs.99/- debited from my account towards transfer of DDR-bajaj-auto . In this connection I would like to inform you that I have no such dues to pay to Bajaj auto for any of outstanding on me & therefore it shall be appreciated if you arrange to credit the amount immediately in my account . In case if there is any dues against me please inform me the details in my return mail . I am attaching herewith my bank statement for your reference .

Awaiting your early response in the matter .

Thanking you

Sarat Chandra Sahoo

I would like to bring to your notice the problem that I am facing problem in my new bike purchased from Bajaj Showroom 7 months back on 10th May2016.

There is a technical glitch in the Bike, it moves only after releasing full clutch also bike pick-up is pathetic, bike not able to move beyond 40 kmph even on 4th gear, I have taken my bike at your service centre at 93, Rajpur Road, Dehradun twice in past, they have repaired it and assured me that this problem will not arise again, but unfortunately it runs fine for few days but again same problem arises.

I am fed up of this problem and don't know why this is not getting resolved

I am writing this escalation mail to you in anticipation of quick resolution.

Hello sir/madam,

My name is kumara. I have bought bajaj v15 bike (Ka-01, hx-28xx) in may 2016 from popular bajaj showroom in bannerghatta road, bengaluru-560029.

I have had one of the worst experience of life with this service centre. I regret taking my bike from this popular bajaj bannerghatta road. I feel like a fool who had

One of his biggest investment in life being turned into nighmare experience.

All the problems with the bike started after going for the first service to popular bajaj service centre.

They (Popular bajaj service center, bannerghatta road, bengaluru) have the worst attitude towards customer. They just want to get rid of customer who are going for the

Free service. They give one or the other reasons for not resolving the problem in the bike:
Eg. When washing is not done properly, executive says, everyone is busy so they might have missed to wash the bike properly and it will be done properly in next time

One executive even told me that they do not get anything out of servicing new bikes, so they will try to add other chargeable services to the free services and bill

The same to the customer.

I have been assigned 3 different executives during each one of the 3 free services i have taken my bike for in this service centre. Currently i have given for the 3rd

Ervice.
I was attended by a executive named lokesh during my first service. When i tried to contact the executive for my 2nd service, i was told that he has left the job. Same

Is the case while going for the 3rd service.

This time i was assigned with new executive named mr. Yogesh ([protected]). He is very new and young. But with lot of attitude issues. During 3rd service[protected] he said everyproblem will be solved. And billed me rs. 1133, even though it was 3rd free service. But the main chain sprocket problem still continued, oil leakge started. Later when i went with a complaint on[protected], he says he will ask the mechanic to check again and

Rectify. Secondly, he asked me write down the problem for him when i tried to explain the gear jamming problem because of which i had 2 minor accidents. He called one

More executive to support him that the problem is written by them as "gear shift hard" and he doesnt consider gear jamming as problem at all.

He doesn't listen to our issues but assumes what he thinks is the problem. When i tried to explain the oil leakage problem, he says its common in bikes and i should

Make much of an issue. I had to make my hands dirty by swiping my hands all over the chain cover and main stand to show him the extent of ol leakage problem. Only then

He reluctlantly wrote down the problem. He

Problems faced till now:
1. Gear gets jammed in between 3rd and 4th while riding, without any hint. I even had a 2 small accident due to this. But i can't prove this to service centre.
2. Regular oil leakage from engine. Recently oil was so spread that all of the parts below engine were added with a coat of it. Even the main stand and chain case were

Covered with oil.
3. Bad vibration and noicy sound in chain sprocket. One time it was so bad that whole bike was shaking with huge sound and i had to stop the bike immediately in heavy

Traffic. I was little scared at that moment while riding.
4. Auto start was not working for 10minutes or so in the afternoon (I travelled on the bike for 30km in the morning of that day). Happened thrice already.
5. Washing is done only on the dome and exterior parts. No cleaning of the dust under the engine, chain case etc. If i put my hand below the engine, i was able to find

And show enough dust to prove that washing was not done but water was sprayed over the bike for sake of making it look good.

Overall, i feel bad for myself and i made huge mistake in selecting this so called indian brand/vikrant metal made bike. My initial wish was that i somehow in small

Way should support and promote indian brand. But i got to know that this sentimental thing of mine is costing me my time, unnecessary hassle with service centre people

And big betrayal of indian brand. I conclude that people (Read bajaj) cheat/explit us by playing nationalist sentiment. I suggest all to dont go for this v15 bike and

Think with your head and not from heart.

Regards,
Kumara

I have buyer an pulser 180 past 8 months ago in 3 months it's battery and cut outer complaint they changed cut outer of 450 rupee they changed and bike wait in service center for 3 day they it battery charger and gave me the bike and it's running for 10 days again the battery complaint then they put charged and give me bike wait in service center for 4 days in 8 months of bike devilry 5 times I send for service for battery complaint and now bike is in showroom only for battery and they told battery checking and coil checking for past 10 days 14.12.2016 to 24 .12.1.2016 now they are telling coil failures battery failure they not at all tell for reasons in service center 21 days of battery complaint I buy an archive form murugan Bajaj periyanacikenpalayam . Coimbatore 641020 ...and my vehicle numbers is TN 40 L 9702 and my name is Mehandran and now they told 1400 rupee for coil but it also not ready I told make fool for your showroom dealer and also I recommend my friends to takes buy form these showroom they buyed 8 bikes like 180, 150 they not at all serving properly not an properly mechanics for serving wast of serving in Bajaj serving and the show room owner is Subaramani I am the 10 years of Bajaj coustermer