Bajaj Auto Complaints & Reviews

THEY TRIED TO CHEAT ME BY REPLACING THE SPARE PARTS, AND THEY GAVE ME A BIKE WHICH IS ALREADY USED UP TO 20 KM, AND THEY DIDN'T PROVIDED ANY TEMPORARY REGISTRATION NUMBER, DUE TO THIS I WAS FINED AND WARNED FOR BOOKING A CASE ON ME, BY TRAFFIC POLICE DEPARTMENT, AS I DIDN'T HAD TEMP REGISTRATION NUMBER. AND I WANT SERIOUS ACTION TO BE TAKEN ON BAJAJ AUTO LTD.



PAYED FINE AND WARNED BY TRAFFIC DEPARTMENT, ME AND MY FAMILY STOOD ON THE ROAD FOR 2 HOURS ,AND WE LOST OUR PRESTIGE IN PUBLIC, EVERY ONE IS LAUGHING AT OUR FAMILY ON THE ROAD. I WANT A SEVERE ACTION TO BE TAKEN ON BAJAJ AUTO LTD ORGANIZATION.

I have avenger 220 black colur bike and i have very much like it but your technical support and services and also your all cables are not safe and your speedo meter cable worrest, why because i buy bike last year november , your speedo meter wire two times cut it.

Dear sir,

Nost respectfully I beg to say that,myself purchesed a Bajaj Discover,100cc bike from Bajaj and financed by bajaj auto finance also, in the mon. of Dec.5th,2012 last year.MY Loan amout stands Rs.38,000/-only,which must be payable within 16 emi monthwise.But at the begning of jan.2013 co's collections staff came inside my house and threat me bruthely, as- you have to pay monthly emi payments on dated 7th of each month,since 7th jan.2013,and us emi payments p.m will be Rs. 3100/- p.m.I tell him already that my emi amout is just Rs.2,451/-p.m and rue on 12th of each month,since jan.2013.They said what I tell u hear seriously,and don't use u's head,otherwise some mishappnings occoured with u, and no one either co. or anybody can assist u, because it's a co rules,and I am a very old staff[collection] departt. of the co.The rules of deductions of emi amout from u's account has been banned by R.B.I.
I already paid total 5 emi amount of Rs. 3100/- p.m,Total- Rs. 15,500/- for 5emi dues, and he had give me fake emi receipts,of last 5emi payments.I don't able to pay june emi.Rs. 3100////- on account of my mother's health probleams,being very serious,and huge amount of cash had been invested in her treatment to hospitals.COmpany's collections staff's threating me always,and they came in my home with group of 5-10peoples,after taklin drink,and creates unhumens beheviour.They come anytime,since 1st june upto 15th june.2013, they came around 30 to 35 times for cash recovery.
The name of that gunda's staff is Prabhat Singh[collection departtment,Dhanbad]
At last I requested u ,pls. kindly understand my situation and short out this probleams as soon as possible,For this I will EVER GRATEFUL TO U.
Thanking u and looking forward for quick and favourable response.

Dear All,

I have called to customer care no to Bajaj Finanace for my NOC & Form 35 not received after paid my all dues of Pulsar 150 Loan no.[protected]motorcycle). Customer care executive give me a complaint ID no '[protected] one weak ago. He said that i will received my NOC & Form 35 by speed post within 5 working days. Dated 10.06.2013 i received a msg. by Bajaj Finance my NOC & form 35 despatched to me by speed post vide EA[protected]IN. Still i have not recevied my NOC & Form 35. Pls let me know, how much time will take for this process and when i get my NOC & Form 35.

Regards
Baljeet Singh
[protected]

Dated :-12.06.2013

Hi i am Rahul. I serviced my 2009 model Pulsar 180 in Jai Autos West Mambalam. I asked them to replace the Chain Sprocket assembly. i also asked them to replace the front and rear brake pads on their request. (the brakes were fine except for making a screeching noise when used. this happened for 4-5 days and they recomended me to replace the pads).

When I took delivery of my bike after the service, the front break got locked...

I had purchased my Bajaj Saffire in July 2003 in Gorakhpur and it was running quite ok.

I relocated to Lucknow in January 2007. However when it broke down recently in Lucknow and the BAJAJ service centre in Lucknow (Near Niralanagar)informed me that there are no spare parts available for the bike and they are no longer supplied by the company.

I checked with all the other service centres and got the same answer. I am having to junk my bike and buy a new one – this after just 4 yrs after buying the bike. They said that no spare parts has been available for Bajaj Saffire for the last 2 years.

1. Please advice if I should junk my scooter – just because spare parts are not being supplied for Bajaj Saffire?
2. This makes me wonder if I should buy the new scooter from Bajaj or not?
3. If junking is the only option – will Bajaj buy the scooter back from me?

I have been writing to you with the hope that you will forward this complaint to the relevant department or atleast respond to me. As you can see.

No one from Bajaj Auto has bothered to communicate with me to understand what the problem is and Why I am repeatedly sending emails.

I will wait for a response from your side for a few more days. After that I will junk my Bajaj Saffire bike.

Please rest assured that I will NEVER buy another BAJAJ bike/scooter and will have horror stories to say about your customer service to one and all.

Regards,
Amar nath
[protected]

My name is Rakesh Reddiwar. I have pulsar 220 purchased 8 months back. My bike have the issue with front disk. It gets heated so much that it gives burning smell. I have shown it to several bajaj service centres for the same issue, they never told me the problem. everytime they just cleaned and said now it is ok.

Some parts are also changed by them and the still the issue is not resolved. I am facing this issue since 3 months. I have opened the ticket with bajaj, even then my issue is not addresed. Case # 127629. They keep giving rubbish answers, like it is given to area manager or regional manager. However there is no contact from there side. Service centre people called me after the complaint but they were not able to resolve my issue.

Myself debendra kumbhar.I purchased a pulsar 150cc bike of black color having chassis no. MD2-A11-CZ2CCJ49363 & Engine no. DHZ-CCJ-45161 from LAXMI AUTO Bargarh on 22nd Jan.2013.The engine oil is leaking from engine continuously.Three times repair has been done.But it hasn't been check out.I want to replace the engine but the dealer is not listening.please look into the matter and solve the problem.Thank U.

Hello.. I have a Bajaj Platina bike which purchased on finance from Bajaj Auto finance on 24/12/2012. Loan # L2WBAN02166509. Due to some personal problems i didn't made the installment payment for the month of May 2013. Collection office Rajesh from Bajaj auto finance had call me on 24th of this month and started abusing. I told him that i cant make the payment for this month, and ready to pay with penalty on next month first week. But he still abusing. Because his bad behavior i even told him to come and recover the bike from my home. I called customer care to escalate this issue. But they ware telling that "we dont know anything about collection department"Please take an necessary action regarding this. Contact detail of the recovery person is Rajesh [protected]. My contact [protected].

Dear sir, I have loan for Bajaj Discover 125 cc bike and I have tried twice for ECS system but it failed due to system error from Bajaj Finance Ltd. So Iam paying to Bajaj Executive who comes every month after 15.Now they are charging late fee every month . But this is not my fault and they are calling me to Goregaon office for clearance .For that purpose I have to take special leave from my office as Iam staying in Airoli Navi Mumbai . Due to this pending late charge I cannot take personnel loan from any bank which I am reqd. urgently. So please help me to solve this problem.
Thanks,
VIJAY KOTIAN

I HAD PURCHASE BAJAJ PULSER 180 FROM RAJASHRI BAJAJ DEALER IN RAJKOT
I HAD DONE FREE SERVICE IN RAJASHRI BAJAJ
BEFORE DONE 3RD FREE SERVICE I HAD NO ANY PROBLEM IN MY BIKE
BUT AFTER DONE 3RD FREE SERVICE A NEW PROBLEM CREATED
ITS A CHAIN NOISE LIKE HUMMING NOISE,BRAKE PEDAL VIBRATION,FOOT REST VIBRATION TOO HIGH
I HAD CONTACT MANY TIME OF DEALER BUT HE CANT RESOLVE MY PROBLEM
PLS DO NEEDFULL

AKASH PATEL
+[protected]
RAJKOT (GUJARAT)

I recently replaced an seat cowl assy for my pulsar 180 blue 2012 dec model from hamara bajaj.and it was replaced in my bike by swarnambigai bajaj service.the seat cowl painting was too dull and it is looking like brown color and very less blue glitterings in it and it looks different in my bike.i need my bike to be new so i replaced the whole part else i would have painted the old one in local shops for 300rs.also the 180 blue sticker is not available in any of the shops in my city.please give an good solution as soon as possible.

Hello,

I have purchased a Bajaj Pulsar 200 Ns Bike in January 2013,
noticed mechanical problem and reported and went many times to the workshop even showed to senior engineer,
no body willing to do anything, they just say this is ok and normal.
also wrote to the customer care thrice but still no action taken to resolve the issue.

need guideline on how to file a complaint against the company for defective unit and improper service / response.

Thank you.

Hi,

I have Bajaj Pulsar 150, purchased on 22 May 2012 from Rhythm Auto Jagtap dairy pimple Nilakh, which is providing me the service since then.
I have been facing a problem of engine oil leakage from the engine chamber on the left side of the bike for last almost 5-6 months.

I have registered the complaint countless times on bajaj's customer cell, called customer care, visited service centre numerous...

myself dr.swati anvekar.i gt a mes frm the company bajaj finance tht i was eligible for loan of 56000 rupes.so i mes on the no 56070 i gt cl frm customer care service he gave me all the information abt loan.i told him i wl decide abt it later.aftr 4 days i tried callng on the no frm which i receivd the cl.but it didnt get through.so i mes on same no again. I gt cl and i told thm im intrested in taking the loan the concernd person asked me all my details and was supposed to send a person to collect the documents needed onthe same day bt nobody turnedup.so i tried clng on the no frm which i received cl bt couldnt get through.so i have mes onthe above no 4 times each mes cost me 3.00 rs.they send reply of mes bt yet no cl received frm them.

Hi Team,

I Purchased a new Pulsar 150 UG4 from VST Bajaj show room. After I ride it for 500 km I had a major problem in gear shifting and the engine sound problem. I informed the same problems during my first service. Till now the service people are not providing me the proper solution for the problem. Since the bike speedometer reading is 9000 kms.
The service peoples are not providing me the proper service.

They charged me 500for the packing charges. Since i had free service.

DEAR SIR,
I HAVE PURCHASED A NEW DISCOVER 100T ON 20TH FEB 2013 AT KUMHARI OM SAI BAJAJ SHOWROOM. FROM THE DATE OF PURCHASING I AM FACING LOTS OF PROBLEMS LIKE BIKE STARTING PROBLEM, ENGINE OIL LICK PROBLEM.. ETC.
WHEN I COMPLAINED TO SHOWROOM, THEIR SERVICE ENGINEER CAME AND REPAIR THAT. AFTER NEXT I FACED SAME PROBLEM. I TOLD TO SHOWROOM MANAGER FOR CHANGING THAT BIKE.
BUT HE GAVE ME 3 DAYS TIME AND SAID THAT IF YOUR BIKE WONT BE REPAIRED THEN I’LL GIVE YOU NEW ONE.
AFTER 3 DAYS HE HAS GIVEN ME BIKE BUT I STILL FACING ENGINE OIL LICKING PROLEM WITH LOTS OF SCRACHES ON BIKE DURING REPAIRING.
NOW I AM VERY FADE UP OF THAT BAJAJ DISCOVER 100T. PLEASE SUGGEST ME.

I have bought Bajaj Avenger 220CC bike on 17th September 2010. The Engine case, Gears and Gear Shaft for my bike suddenly got broken when i was driving on the main road. I have given my bike for servicing in Jai Bajaj Automobiles, Tambaram, Chennai, 2months back and changed the Engine oil and they said that everything is fine. I have complained to them twice regarding the Engine oil leakage and they said that they fixed it. Now because of that reason, the gears & engine case got broken. Because it is a authorised service center, everytime i went to the Jai Bajaj Automobiles but never satisfied with their servicing.

Dear sir,

I have gon to purchase a vehicle inbajaj showroom and at the first time all salesmen in the showroom aare very good and nice. When we booked vehicle their quality of treating us is different and they have spoken rashly. Then in the adress and details they have mistaken my fathers name and then for that i have to claim for that and i need to struggle for that. But the bajaj service is worst that i have seen.

Vijayanagar RV Bajaj is very worse
In that sales man Dhanush is very bad

there is starting problem in my bike from last 4 months and even i replaced 3 battries. still bajaj people didn't solve my problen now they said me to buy new amron battery.. but my bike is in under warraty i bought it last yr on 10th april.
and i don't know why they are not ready to solve it.. they left this upto me after saying that u jast replace your old exide battery with amron drycell battery.. so tell me yr what does the meaning of warranty... ?