Bajaj Auto Complaints & Reviews

I purchased new bajaj pulsar 220f last year on 10the April from HIND MOTORS, CHANDIGARH. and after 1 week i got theat theere was an old battery in my bike and theen i tell all theis to bajaj service centre. but theey refuse to change .. theen i bought new battery, i theought its matter for few rupees.. so i ignore theat.. and theen after 6 monthes gain theere is a problem while starting my bike.. and now i have replaced 3 batteries witheing 4 monthes but not a single battery worked over a week.... now i left my bike at hind motors .. and theey people suggest me to buy new amron dry cell battery..i don't know what is going on withe my bike..

I bought a Bajaj Suffire scooter of Rs. 34000.00. After 3-4 years company stopped the manufacturing of scooter and Spare Parts of scooter.
Without spare parts my vehicle is useless (Garbage) since 2-3 years. I will try my level best to repair the scooter or purchase of spare parts in CG and Delhi also but my efforts are hopeless. I can use the scooter only 3-4 years in good condition after that it was very troublesome. Kindly help me, what have I done now.
My query is - Is it lawful that any company can stop the manufacturing of spare parts of its products such a short period.

RK Singh
[protected]
[protected]@rediffmail.com

I BOUGHT ABAJAJ PLATINA BIKE ON 16.07.12.I GAVE MY BATTERY FOR REPLACEMENT WITHIN WARRENTY PERIOD UNDER CASH MEMO NO 1931 DATED 30.11 12.TO VINAYAK BAJAJ S 20/52 A, THE MALL,CANTOMENT,VARANASI WITH PHONE NO[protected] AND 2500656.THE DEALER HAS DONE NOTHING TILL NOW.I VISITED MANY TIMES BUT IN VEIN.MY BIKE NO IS 65 BE 4959 AND BATTERY NO IS CNE 2 087049.PLEASE DO THE NEEDFULL.THANKS. M.D.TRIPATHI.MO NO [protected]

I GULAMJILANI EBRAHIM HABIYA.I HAD PURCHASE DISCOVER 100T ON 10TH FEB 2013 FROM SURYODAY SHOWROOM GOREGOAN WEST.HE PROMISE ME TO GIVE BIKE ON 20TH FEB BUT I GOT BIKE ON 2ND MARCH 2013 10 DAY LATE. THERE WAS A SCRATCH ON BIKE SILENCER BUT YOUR OFFICIAL DEALER FORCELY GIVE US THE BIKE & ON THE SAME DAY THE WIRE OF SPEEDOMETER FALL WHILE DRIVING, I WENT TO SURYODAY SERVICE CENTER GOREGOAN WEST THEY TOLD THAT THE SCREW OF SPEEDOMETER IS NOT THERE THEN THEY TOLD ME THAT THE PART OF DISCOVER 100T ARE NOT THERE AS IT IS LAUNCH AT IN JANUARY 2013. AND TILL NOW THE AUTHORISE DEALER OF BAJAJ (SURYODAY) HAVE NOT GIVEN SEAT COVER TILL NOW & I GET ONE ASWER EVERY DAY THE SEAT COVER ARE NOT AVAILABLE.AUTHORISE DEALER & NO SEAT COVER.SECONDLY THE BIKE SETTING IS NOT PROPER,ENGINE GET OFF FREQUENTLY. I JUST SLOW THE BIKE & IT GET OFF. SELF START IS NOT PROPER.I HAD GONE TO SERVICE CENTER 4 TIME & I GOT NO RESPONSE. BIKE & SERVICE BOTH ARE NOT PROPER .I WANT REPLACEMENT OF MY BIKE. OR I WANT CANCELLATION.
NAME:- GULAMJILANI EBRAHIM HABIYA
TEL:[protected]
REGN:- MHO2DB6435s

i have completed my two wheeler loan on 13/10/2012 with loan number L2WDIN[protected]N.NACHIMUTHU) and i went to your office at 9,new pensioner street,dindigul-624001 several times and they are not responding properly and not answering in right way and poor means of contact and irrespective means of customer complints and not accepting phone calls to[protected] now i have completed my loan 140 days and not yet recived NOC to cancel the hp

I HAVE PURCHASED BAJAJ PULSAR 200 NS DATED 14/2/2013 AND COOLENT LEAKAGE PROBLEM FROM FIRST DAY OF PURCHASE AND BIKE ATTAIN OVER TEMPRATURE WITHIN 30 KM I HAVE ALREDY VISITED AUTHORISED BAJAJ SERVICE CENTER FOR THREE TIMES AND NONE OF THE PROBLEM IS SOLVED
WHAT SHOULD I DO WITH A 93,600 BIKE WHICH IS NOT WORKING PROPERLY , ADDING MY TIME WHICH I HAD WASTED IN GOING TO THE SERVICE STATION AND GETTING NOTHING IN RETURN . ADDING THE...

After 3 months purchase of bajaj discover rear Tyre puncture daily fr 8 days after several complaints they say contact Tyre manufacture
running from pillar to post nothing happen before sales these people bow down to the nee after sales they treat like a beggar if this continues
I have planed to do bad product campaign before the dealer until my problem is solved if not i will gather my friends for hunger strike before the dealer
my number is [protected]

Dear Sir , i have baught the bike in july 2012, and after that i am facing too much of problems related to bike but the service Center Guys are not able to repair them properly after that i have submitte a complainet to Bajaj but have recived no responce from Bajaj even after 1 month of complainets sonme of the problems are as follows:-

1.) Whiser of the bike still vibrate badely when the RPM of the bike goes above 5000. (Servie Center Engineers said that this is a default in Bike Manufacturing)

2.) During my bike Service the dealer don’t Replaced the bike filter and promised me to replace the same ASAP but even after a month of the last service the dealer didn’t get the same available to me (Dealer told me that the Spare parts are in short supply from Bajaj, if they dont have the Bike filter so how could they accept the bike for Service)

3.) Rear Right side foot holder Parts not available with dealer as the code of the part is not mentioned in the Spare parts book , they are not able to avail that part to me reason being no one is able to properly sit on the back of my bike as there is no foot holder that may cause a serius injury on leg.

4.) Bike is not serviced properly only after a run of 150 Kilometer after service the old problems which is being resolved is come back like clitch stop working, Self Start is not working properly, Bike giving bad sound etc.

Dear sir please get the same resolved as i am facing too much problems related to bike from last many months.

Name of the Service Center :- GSM Bajaj, Sohna road , Gurgaon
Engine No. :- JLZCCC01929
Chassis no :- MD2A36FZXCCC02039

I had purchased new bajaj pulsar 200ns on 15 Feb 2013 Bagga Link Service Ltd, Link Road Karol Bagh, New Delhi-110005, authorized dealer in Delhi. from the first day i was saying there some problem in engine noise and the said it will go out after few days but when i felt that it's not going then i go back to showroom and they said get this bike for 1st servicing and noise will goes out. after 1st servicing again i found that noise is still coming i raised complain in bajaj customer care (complaint number: 122660) regarding this they said you will get resolution for the same as soon as possible then i got a call from bagga link and they told me to come for again and there is some other engineer will see this. he checked the bike and said yes there's is some problem and instruct to their workers regarding this they open the bike and do something but noise is still there. they were forcing me to left the bike for two days but i told then i am not gonna do this because if you guys are going to open engine of the bike i am not ready for this if there is any critical problem then replace my bike and give this back to bajaj and again made complain (just after coming back to service center on 4 march 2013) for the same but after this i stop getting response from them i am very tensed. today (5 march 2013) i call to customer care three times and they were saying we got response that your problem has been resolved i said there is no resolution on my problem even they were saying if you not sign on the satisfaction form you will not get the gate pass for going out for this under pressure i had to sign on the form but i written there that i am not satisfied yet and noise is still coming. Please help me for this and tell me what further action i should take.
They are saying leave the bike for 2 days at service center not even telling me the problem and my demand is if you want to fix the bike do it front of me and if there some critical problem in brand new bike then replace it and give me the other one and send this one to bajaj back. why should i suffer after paying 1 lack Rs,

Today (7 march) i tacked with the GM Technical and showed the the bike to him finally he accepted that 'yes there is engine issue and i have to open this, i said how can you open 15-20 days purchased new bike, please replace this but he was not ready for that and forcing me for leaving the bike for two days. Please help me i am so disappointed.

Dear Sir.

I bought new Bajaj Discover 125 ST

1 service only I made left Hand side door key broken, That service person only broken. He is not change
the spare parts. that Department manager spoken wrongly. Service also very bad. Please ratify my problems

I brought a black bajaj pulsar 150cc in Feb 2008 from varun motors in visakhapatnam. From the day 1 on wards I am facing fork complaint,same forwarded to workshop,showroom and even in every regular service I do from authorised bajaj showrooms but till now it is not resolved.
The mechanics are unable to troubleshoot the complaint and becoming inefficient to resolve same.
No one is their to hear our complaints,suggestions or feedback.
Very poor service,inefficent workers and zero quality,no customer satisfaction.
Kindly do the needfull.
Kiran Kumar
#[protected]

i have taken bajaj pulsar 150 in the month of september-2011 and it is in waranty and it has run only upto 6200 kms and its engine is giving very performance to me as i m using it very properly.so pls sought out me from this problem

I have a complaint to lodge. I am very disappointed by your serivice. And i am expecting a response and a strict action against my complaint. I have pulsar 135. I had put my bike for third servicing. I gave my bike in the serivce center on 18/02/13, but when i got it back on d same evening i was taken aback to see what they did. I have petrol lock in my bike and they removed all the petrol(3litre) and even they damaged my petrol lock. And when i went back to tell them,dey gave me some futile excuse and took their hands off. It was BAJAJ SURYODAYA(VIRAR WEST). I am really dissapointed with the service. BAJAJ being a brand in d market,i wonder how come they do this. Luking forward with hopes to take my complaint in consideration. Thank u.[protected]

Sir,
I took a lone from bajaj auto finance to purchase a motorcycle CT 100 in 2005 June. I have paid the loan amount and I am yet to receive the certificate of clearance of loan. Please guide me further.

I have a complaint to lodge. I am very disappointed by your serivice. And i am expecting a response and a strict action against my complaint. I have pulsar 135. I had put my bike for third servicing. I gave my bike in the serivce center on 18/02/13, but when i got it back on d same evening i was taken aback to see what they did. I have petrol lock in my bike and they removed all the petrol(3litre) and even they damaged my petrol lock. And when i went back to tell them,dey gave me some futile excuse and took their hands off. It was BAJAJ SURYODAYA(VIRAR WEST). I am really dissapointed with the service. BAJAJ being a brand in d market,i wonder how come they do this. Luking forward with hopes to take my complaint in consideration. Thank u.[protected]

Respected sir,
before 3 years only the spare parts are closed by company. but still now some of the parts were getting in thane by spending more money as compared to the real cost. I have no shame that i am middle class category student. i drive BAJAJ SAFFIRE to my college sinc 3 years but know i am not getting one spare namely CLUTCH CENTER (assembly) due to which my vehicle is not getting repaired. i want to ask why company has stop supplying spare parts. even a bajaj cheetak which is older brand we get spare poarts then why the company had stopped supplying saffire spare parts not only in thane but also in mumbai....
my email
nikhil.[protected]@gmail.com

Two Wheeler Loan with ICICI Bank ref LAN Number: LTHYD[protected] ALL THE DUE INSTALLMENTS PAID IN TIME[protected] SINCE THE DATE 31 DEC 2008 AWAITING TO GET NOC. THOUGHIT IS PROMISED BY THE BANK STAFF THAT WILL DESPATCH BY POST. NO RESPONSE... SYED KHADER - CELL - [protected] - 404B OKAZ COMPLEX MEHDIPATNAM, HYDERABAD-500028.

Hi,

I have financed a two wheeler from Bajaj Finance Ltd on[protected] for INR 29, 000.Agreement No.[protected]

The repayment mode for 12 installment was ECS.The installment amount was INR 2623 per month.

Amount deducted through ECS was INR 2622 per month.

Question 1: Why INR 2622 was deducted and not INR 2623 as repayment?(Whose fault is this?)

This resulted in INR 1 balance overdue.

As per my current statement its showing INR 1800 as penalty charges (INR 150 p.m.) and INR 12 as amount overdue.


On[protected] I visited the Sector 14 gurgaon branch for cash deposit of one installment, i inquired about the same discrepancy and i was informed that this (INR 12) is a nominal amount and it will be waived off on closure.

This shows a big question mark on company commitment towards its customer.

I was not intimated on time that i have to pay INR 12 as overdue.


This matter came out when i required NOC from the company against the loan.

I have contacted many time through phone and emaill to customer care on [protected]@bajajauto.co.in and customer care no.[protected].but all time they all unable to give apropriate reponse (i.e. whose fault it ,bank and cheque no ,ecs ammount etc).only they demand 1800rs penality +12 rs overdue.

I am highly dissatisfied with the weird explanation provided by them. One of them is "Its due to cheque bounce."


Kindly help me out in this matter and advise me what should i do to get a NOC for my two wheeler.

Hoping for a quick response from your end.


Thanks

Regards,

Shailendra Srivastava

M.No. [protected]

i am murthy b.v.v bought my pulsar 150 at DJM MOTORS, rajahmundry, andhrapradesh . i was facing problem with my bike service every time i give it, from first sevrice i was unsatisfied with their service. recently i gave my bike for my 2nd paid service to check my bike and do service for the required in which i was charged rs.693(six hundred and ninty three) for complaints for the below mentioned. paid service-250 rs engine oil-260rs polish-20rs swing arm greasing-100rs spring switch break-3rs seal oil-19rs non tax-22rs misc charges 40rs i paid the cash of amount 693.rs to DJM MOTOR, RAJAHMUNDRY. for their service under job no.008118 and issue no.015261on[protected] later again i faced the problem with my bike, the whole petrol was leaked out and i was stooped in my way 5KMs from my town. i was helpless and was made to push my bike all the way. next day i took my bike to the DJM MOTORS where i got my service on 013. they did a quick repair and gave my bike . but i was unsatisfied with them. again my bike started to trouble meby stopping and making different sounds i gave my bike again on[protected] and recieved it on[protected]today) my bike was kept for more than 6 long days with them and i was billed amount for new complaints and spares like cone kit, fork bend, chain kit, holder fork, coupling rubber, lever for cl-swit and others and billed me rs.2500 under job no.008451. when i went to service manager i got a very irrespective behaviour from him. i asked him why i was not done a genuine srevice when i gave for my 2nd paid service 20 days ago? why these complaints were not resolved before when i gave for 2nd paid service. why my bike was kept for more than 6days in showroom? i also asked for the complaint book to write my complaint but the staff was no responsible with me. so i was complaining in grahak seva. as i face loss of time without my bike, loss of my peace of mind due to the unsatisfactory service. i need to get my genuine serevice free of cost immediatly, claim my money back of 3000rs for torture and lack of peace. i want a desired punishment for the staff toward their behaviour.

Irresponsible service also delay in service .I had given the bike for a periodic maintenance and service. Usually I got it in time without delay in a foretold time with perfect service but nowadays they are going quite opposite way not only they are unnecessary delaying but also not even doing the very basics of service issues normally like my back shock absorber was filled with heavy psi amount on one side and unfilled in another as a result those who rode it developed a back pain and thought it was due to the bad shock whick was purchased just 7 months ago .So i went to the nearby bajaj service center and they after some initial checkup told me what he trouble rally was and as they have recently opened they had no gas filling device with them and so told to go to the same place where this was previously filled .They once I asked about the issue the sarcastically denied the claim and as I refereed the person in the local shop they just told the deal .and still they did repeat the same MISTAKES IN GAS FILLING ,and as I asked some customers they even told similar experiences .I have no option but to complain as the are the only one with the above mentioned facility .

The address is
SARATHY BAJAJ ,
PALLIMUKKU
KOLLAM