Bajaj Auto Complaints & Reviews

Dear Sir,

I purchased Bajaj Kristal (Frame # 16403, Engine # 16535) on 11/07/2007. Right from the 2nd free service the silencer has been giving problems. The authorized Bajaj service centre, Baroda Auto Centre, Sama, Vadodara suggested that the silencer needs to be replaced and assured that since, the vehicle in under warranty the same shall be replaced free of cost. In the subsequent services I was told that the spare part (silencer) is in short supply and should be available within a months time. It is now almost more than 8 months and the silencer has not been replaced. Every time the service centre gives us only assurances that they will do the needful in a short course of time. However, no concrete measures are being taken. I am totally disatisfied with the service.

I would therefore urge you to look into this matter and do the needful at the earliest so that this problem is sorted out before the warranty lapses.

Thanking you and expecting your immediate action on the above matter.

Warm regards,

Nitin Bhate

Dear Sir,


My bajaj finance loan no is:-1661.My EMI MONTH TO MONTH clear pl.my NOC courior my address.My address is C/o.choudhary medical store sohna road near railway crossing ballabgarh faridabad.121004.PLEASE my resolve the problem.
thankyou


regards
Sunder singh
[protected]

Dear Sir/Madam,

I am very happy with your product bajaj Pulsar 150cc, but due to very poor service after salse i decided to shift from bajaj produce, because from where i drop my byke for servicing, the staff is very inefficient, they not doing anythig only change the oil & a little wash(oncomplet), and this time they add the previous amount of bill in this bill, they told me your last payment was dur, but last time i pay full amount, after that i again go there for battery check up and this time also they charge me for engine oil change, very non-sence peoples & the system as well, please take a action on this, The service centre name is Shri Seva BAJAJ @ wakdewadi, Pune. I am very much unsatisfied with the service & treatment from these peoples. I will submit this to other auto companies as well if you not take any action.

Thanks.
Sachin Patil

sir,
I have a problem in my new bajaj pulsar 150cc.I bought my bike at 8/8/08 from your one of your dealer
vetri vinayagha motors,
batlagundu,
dindigul dist,
tamilnadu.
their phone numbers[protected],[protected].
I have complained so many times to the dealer.But they are not responding as well.I am not satisfied with your service.so plz consider my complaint and rectify the problem.I need your valuable service.thank you.

I have problem about ur ecs system.i changed my ecs account on 22/11/2008 my proposal no.is [protected].The guy i had submitted my documents for changing ecs is Mr.Ajay kumar and his employ id is 66621.He just told me that you have to pay december emi by cash.Then again when i went to pay cash emi he told me you have to pay the emi 15 days earlier from your emi date.The guy hasn't give me the proper information.If he provided me proper information at the time when i came earlier, that time i can pay my december emi.Now my december installment was rejected due to that guy.what should i do now?

I purchased this vehicle on 02/01/07 and done one year free service at Bajaj authorised service centre. The vehicle warranty is for 2 yrs. After free services around 6 paid services are also done at authorised centre. Nowthe silencer is fully rusted and corroded. When approached the company for the warranty replacement they are asking so many things which I wont be able to produce. Kindly help to get a solution and warranty replacement of that particular part (silencer)
Thanking you.

Yours truly,
M.Suresh.

Dear Sir/Madam,
As i bought a Bajaj Pulsar 150cc in Bangalore through Bajaj Finance and i have cleared the money on Oct 19 2008 nearly i have paid close to Rs.20, 000 and i have my account, my bike number is KA-02 EY 5751.They said within 45 days wil issue the NOC and its been already 2 months and still they are not given the NOC when ever u go to the Bajaj Finance office they not responding.Plese Kindly do the needfull.

Thanks & Regards,

Praveen.S
Mob:-[protected]

I have taken a loan against a vehicle purchase i.e. Bajaj Pulsor 150 DTSi, in April-08. Unfortunately, that was stolen from Noida on 23-Aug-08, whose FIR was lodged in the same period. To claim the insurance money from the concern company, I require the NOC from your organization. Matter has been pending from sep-15 to till date. I have got my FR(final report) against the theft, but due to non availability of NOC, I am not able to execute the claim process. Further delay will cross the insurance period. Now I have decided to register a case in consumer court. I do have enough evidences for the case. Please act to avoid the same.

Regards,

i have purchased bajaj avenger bike last month, then i call the service center karol bagh delhi and i hve take appointment that i have come in morning at 8 a:m because i hve to reach noida to my college at 9:30, the mam which give appointment say that our advisior or the concern person reach at my time(shushil) but m waitng that person at 8:45 and nobody come. These such kind of service give by the bajaj and u dont have the value of customer time.Then i reach college i call the mam anh tell us about the whole story, mam says that the concern person will be late, i told to mam forget everything pls give me the time on that day at 4 O'clock mam then man says i will give next week, then i told pls give me the manager number then the mam cuts the phone...
this is the worst crm i hve never seen

i have purchased a bike (Bajaj platina 100cc) from Deedi automobiles Trivandrum, Kerala. Their proposed milage was 109 km/litre the dealers assured a milage of minimum 70- 80 km/litre.. But before first service i got about 40-46 km both in city ride and highways. But after second service(8/11/08)i am getting only an average of 33 km/litre.

I THE ABOVE MENTIONED STAYS AT KURLA WEST MUMBAI I APPLIED FOR A TWO WHEELER LOAN AT BAJAJ SHREE RAM SHOWROOM I WAS SUPPOSE TO PAY A DOWN PAYMENT OF 12830 I PAID RS 500 AS TOKEN AMOUNT NOW I WAS INFORMED THAT MY LOAN APPLICATION HAS BEEN REJECTED BECAUSE MY RESIDENCE COMES IN NEGATIVE AREA OF THEIR VERIFICATION SO I DEMANDED MY RS 500 TO BE REFUNDED BACK BUT THEY ARE NOT DOING SO THEY SAID IT IS YOUR FAULT THAT YOU ARE STAYING I N A NEGATIVE PLACE I DID SUBMITTED ALL MY DOCUMENTS WHICH THEY DEMANDED I DO HAVE A RECIEPT FROM THEM SAYING THAT I DID PAID A TOKEN AMOUNT OF 500RS

I had purchased a Bajaj CT-100 during the year-2004 and the vehicle was under hypothecation to Bajaj Finance. Although I have foreclosed the outstanding loan. I had to run from one office to the other (dealer to Bajaj finance head office at Bangalore) for obtaining an NOC for cancellation of hypothecation. I have been adjudged as one of the best customers of Bajaj Finance and yet all these harassment. The phone number of Bajaj Finance at Bangalore is not working or they may not be answering the calls. I also tried to access their official website, but to no avail. Will someone do something?

Respected Sir,
I have one Bajaj Platina purchase by your finanace in 2006 & paid all amount ( balance bounce cheque money collected by your collection agent Mr. Raju Pandey). but I have purchased which bajaj agency they were left and closed the agency weithout given RTO registration no. and RC Book when these charge are collected by me. Than we are unable to riding of bike . bike purchased and finance from, Mijarod, Allahabd, UP. Agency Person Mr. Raju Jaisawal

Kindly help us what should I do. I have talk with your agent they have told me already fax sent to Pune office you NOC & RC Book will be come soon.

Ref.
Laxmikant Shukla
Vill - Nivi-Bhatan
Post Shuklpur
Dist- Allahabad
Mob. [protected]
[protected]

Dear sir
I am an unfortunate guy reason I have an chetak wonder gear scooter DL 8S AF 1645 which I had purchased three years back and it rolled approx 6000 km only, it started giving trouble during shifting gear and also sometimes during driving. I always serviced from bagga link Rithala, Rohini, Delhi workshop.
As I went to Bagga Link to rectify they checked and told gear parts has to changed – but the parts is out of stock and when ever it will be available I will be informed, in the mean time many days passed I also enquired about the availability, after many days wait ultimately that parts arrived and I handed over the scooter to bagga link, ritala on 21.9.2008 and supposed to take delivery at the evening. I went to take delivery and was told one parts has been changed but the problem is not rectified and gearbox has to open and asked to deposit Rs.500 which I did, and also told that parts is not available now and may be available in 10-12 days, after 20 days or so I got call that gear box was opened one part has been changed and one more parts has to be changed that is not available and only god knows when that will be available. I was told that scooter is 95% ok take delivery and when parts will be available they will inform me,
I was not interested to take delivery of an incomplete work. I spoke to Mr. Satwal G.M Bagga Link, he spoke to the counterpart over phone and told me same thing that scooter is 95% o.k and better take delivery when parts will arrive they will inform me. I was not interested to take an incomplete unprofessional delivery from bajaj, but I went to the workshop, superviser gave me a short ride problem was there and I was told to pay Rs.1500, as I told why I should pay the amount when my scooter is not repaired properly what ever you have done is not my look out, I want only my scooter should come out of service center in 100%. I was told I have to pay or left behind the scooter for un specified number of days till parts arrive. It was 12.10.2008.
With such a frustration for so long time I decided to take delivery and kicked the scooter and drove about 1.5 K.M. IT was absolutely absolutely not in a position to drive at road it was giving big – big JHATKA– how come reputed bagga link confirmed me it is 95% ok. Scooter is lying at the Rithala any one can check my COMPLAIN.
As I was sick with the happenings I spoke to Mr.S.S.Yadav, Bajaj Spare parts division on 25.10.2008 he promised me to resolve my problem in weeks time and he called me on 05.11.2008 that the parts is available somewhere in Delhi . I requested him to pass on the message to bagga, Rithala. To my surprise when I called Rithala to day they told me that what Mr. Jadav has told is not the required parts. AACHA MAJAK HAI. Mr. Yadav doesnot have requisition for the required parts, may I help you in your internal job. AS YOU PEOPLE ARE NOT BOTHERED OF MY CASE.
REQUEST TO BAJAJ AUTO LIMITED – AS YOU PEOPLE STOPPED MANUFECTURING THIS MODEL AND PARTS ARE NOT AVAILABLE I AM SUFFERING MENTALLY FOR THIS FOR PAST THREE MONTHS FOR NO FAULT OF MINE, I DON’T KNOW WHEN MY SCOOTER WILL BE REPAIRED AND IN FUTURE IF ANY PARTS WILL BE REQUIRED THEN I WILL BE IN SOUP. PLEASE TAKE BACK THIS SCOOTER AND REPLACE ME WITH A MODEL WITH WHICH I WILL LIVE PEACEFULLY. I AM SERIOUS – PL. SEGGEST. FOR YOUR INFORMATION I HAD A BAJAJ SUPER WHICH I DROVE 1, 30, 000 WITHOUT ANY MENTAL TORTURE AS YOU ARE GIVING ME NOW. PL. REPLY ME IMMEDIATELY
Thanks
MRIDUL BHOWMIK (MOB – [protected])
PLEASE NOTE : As my scooter is lying in workshop for about 50 days and there is no concrete reply from any one, whome I should approach – should I approach consumer court for the mental torchur I am suffering with –advice.

Hi,

My name is Mitchelle and i had brought a dell laptop from this company Name Mx Information Systems P . Ltd.

My laptop amounted to Rs 39750 for which i had already paid
Rs750/- in cash and had very clearly informed this company Mx information that i only need a loan of Rs39000/- however this company went ahead and applied a loan for Rs40000/- on my behalf to bajaj finance and what EMI was informed to me initially was Rs3250/- however since my loan amt went up to Rs40000 my emi also increased to Rs3333/-

Which is not what was informed and agreed by me at the first place and the finance company has not given anything in writing and i have not received any loan document which states the amount of my Emi and my loan amount...

There has been absolutely no communication and they have not even intimated me as to when my first EMI would be withdrawn.

Bajaj finance company has attempt to withdraw the 1st Emi of Rs3333/- which is without my knowledge from my account on the 15th of november.

Please look into this if possible email me if you have any information of bajaj auto finance.

Awaiting your response at the earliest.

Thanking you.
Mitchelle

Dear sir,

I am an MBA student.I have purchased Bajaaj Pulsar DTS-i from TCS Bajaj. Plot 63, Neelam Bata Road, N.I.T, faridabad Ph:[protected], fax:[protected] on 14th Feb. 2007. after that i have got three services done from there. but during my fourth service, i was not well for more than a week. so i could not get it serviced aon time. but when i went to the service center, they refused to do the third service and told me they would only do the fourth service. i requested them so many times and explained my situation. but did not listen to me. they even did not suggested me any solution. then i got my fourth service done. every time i explain to them the problems but i could see any improvement in those problems. last week i got a serious problem in my bike. its piston kit is creating sound. now since bajaj provides 5 years warranty, i went to get the problem checked. but now they they are saying my bike is not in warranty and i would have to pay for it. since i am doing MBA i dont have time to visit that service center again and again. but they people are not wiling to help me. Please advice.

i have been a customer to bajaj for the last three years. i have a avenger-180.since the pro biking service opened in vijayawada(andhra pradesh) the service has been very poor. spares are never available in time to solve the problem and the quality of service has been really poor. they don't even wipe the bike after they water service it. i took the matter to the concerned service manager's but nothing has improved. i don't know if it's the case with vijayawada or all over bajaj, in an instance they even forgot to tighten the engine oil drain screw for a friend of mine (avenger-200) when the bike went for its first service couple of days ago.

why al the bajaj pulsars giving silencer issues, there is a lot of rust to the cylencer, not only me
my cousine is using bajaj discover even he also replaced his silencer becauser of rust
pls kindly do some thing, not to repeat it,
this is very bad that replacing silencer in 2years old bike

I am finding it difficult to find the genuine bajaj spare parts such as the Block piston in Pune for KB125 since last 3-4 years, i searched it all major bajaj dealers. As its resale value is very less i decided to repair it, but there is no support for this model

Dear Sir, I have purchased a bajaj avenger 200 dtsi in the Name of Mr. Chetan D. Sadekar Engine No. JMGBRF09693 Chasis No. MD2DGJMZZRCF10256 on 11th October 2008 from your probiking showroom situated at Old Padra Rd, Baroda. I was having problem from the first day in my bike of when we accelerate than the firing of the vehicle doesn't goes smooth. The continuity is not proper i showed the same problem at the time of 1st service at your authorised probiking service centre (Job Card No 355). First of all they kept the vehicle for 2 days i.e. 11.11.2008 at 11:00 am & 12.11.2008 i took the delivery. But at the time of delivery the problem was not solved the work done by your technicians only washing & oil changing was done. When i asked for the problem which i have mentioned at the time of giving the vehicle for service that was not solved. Asking for the same ur technician told that for more two to three days u have to keep the vehicle with us. Is this the proper time for a single vehicle to solve the problem???

When i didn't agree to keep the vehicle for more days ur technician told that there is a problem in ur carborator we have to change that but right now we r not having the stock for the same. Whenever we will receive from the company at that time we will call u.

Before this issue i met with an accident & my vehicles brake paddle & foot rest were damaged, at the same time i sent the vehicle at ur svc centre but the same answer was given from ur service centre that we r not having the stock so try to come after diwali, I waited for 20 days but till date they have not recd the material from the company. I was ready to pay the charges whatever happens.

Is this the service of PROBIKING ???

Did u feel it is PROPER ???

R U forcing me to go to customer cell ???

Within such a small time we r facing so much problems it is too long for us to get the services of 5 years. Also the attitude o[censored]r personals is not proper. I[censored] feel the things r going wrong than please try improve them & solve our problem as early as possible on my same ID.

Regards

Chetan Sadekar
[protected]