Bajaj Auto Complaints & Reviews

To,
THE MANAGER,
SERVICE DEPARTMENT,
BAJAJ AUTO LTD. (2-WH)
PUNE.

FROM:
PSN MURTHY,
GANDHINAGAR,
KAKINADA.

Sir,
I psn murthy, working in State bank. sir I have puchased a Bajaj Pulsar 150cc on 04.09.2007. (CHASSIS NO: MD2DHDHZZPCD57664) And i have done the all regular services in Rajahmundry SMP Bajaj and some services are done at SMP Bajaj, Kakinada. My vehicle silencer is damaged with Rusting.
So I gone to Service centre(smp bajaj, kakinada) and give my vehicle for silencer warranty replacement. They have collected Rs.600/- for silencer vat tax.
The Works Manager Mr.Rakesh has told Bajaj Company give warranty but they connot give VAT tax and Transport Charges. So you must pay 600/-. And Servicing charges and engine oil charges are extra. This is very bad.
Why don, t you give warranty with free of cost. Another companies(HERO HONDA, TVS, YAMAHA) are give Fully free of cost. I will complaint to consumer court.

Thanking you

yours faithrully,
PSN.MURTHY

I had taken loan for the laptop from Bajaj finance and i given the 8 check of 3500 Rs each, they deposited the 5 checks and rest 3 check they lost. and after their request i again given 3 check, out of which 1 is cleared and 2 cheque i have taken back and paid the cash for the same. Now every thing is paid and clear, still my name is iin CIBIL, And why they put my name in CIBIL, because i am not defaulter, dont have any history of cheque bounce, it is Bajaj fault they lost my cheque and without discussing or settlling matter with customer. they should not put my name in CIBIL.
Is it possible to file law suit against Bajaj Auto Finance Ltd., It is against my credit and even I didn't rejected to Pay the same.

mr.rajiv bajaj,
I want to draw ur kind attention towards my prb of bike. i purchased a discover135 bike frm ambe bajaj molraband ext just frm the first dey of purshase i am facing lots prb. i am spending lots my preceius time resolving them in service station. the mgr(service) mr. sudhansu suggesting me that they have to open whole engine to resolve my prb of engine leakage for which i keep on roaming to service centre. i'll not agree for that coz this is a manufacturing defect.here is the required details of bike:-
reg no:-DL-3SAX9925.
chasis no:-MD2DSJNZZRCB22721.
engine no:-JNGRB44970.
month & year of mfg. :-may08
model:-discover 135cc dr br-es.
plz look into the matter on urgent basis coz I'm doing my work mostly on my bike.
warm regards
pramod pandey.
[protected]

Dear All,

I have purchased Bajaj Platina Bike from Manan Bajaj - Nava Wadaj, Ahmedabad Branch as on 21th October - 2007.

Since last 6 Month I follow for MY Rc Book. They always said that you have received the same within a week.

They always said me that we call you later, but till today I have not received any call from Manan Bajaj.

I am unhappy with this type of Manan Bajaj Services.

Hello sir my name is Gurminder Singh maine 6 march 2008 ko lovely autos jalandhar city se bajaj pulsar 150 bike li thi from 5th days us mai complaint thi gair sliping ki maine manager nitin sharma ji ko complaint ki us k bhad 25 bar bike same problom k liye compnay gyi jis mai se 18 tme without job card magar aaj tak problom thik nahi hui plz solv the prob nahi to mai cort me jau ga
thanks

I bought Bajaj discover from chennai show room in Tamil Nau through Bajaj Auto finance Ltd.
Now that I have fully setteled my dues, I have to get back my origional RC book from the firm. But when I went to their office at Abiramapuram in chennai, I understood that my RC book was not tracable. I am asking the company to get me duplicate RC book. But Till now I didnt receive my RC book.

Please do the needful

Shanmugasundaram

I purchased a Bajaj Discover K70 model before 3 years and since then i am very much annoyed with it's poor mileage & low acceleration. In spite several trip checking & continuous paid servicing at appropriate time I could not get mileage more than 45Km

there was a blast in the silencer when i was driving my bike.when i have go to bajaj service center (ansh bajaj rohtak)i exlpaned that the silencer is defected which was under warrenty period they checked silencer they said they will change and when i came to pick my bike they have not changed and when i asked what happened they said that there is a dent but there was no dent tere were only scraches due to speed brakers
rachit

Dear All,

Uchi dukan Fika pakwaan. the same term lies on Bagga Link.
Its the one of biggest client of Bajaj bikes but the worst service providers.

The service station nearby karol bagh is the worst one. The care taker of service station is very corrupted man. He never tried to go for customer satisfaction.

As the boss is the workers are far above him. During start ask for problems in bike but when servicing ignore them and start telling excuses.

I have Bajaj Avenger 200cc and went there for service. They charged every thing but give nil service. Only changed the oil of their own(don't know about its quality) and rest no problems solved.

During warranty period, they always give excuse that the part is not in stock or the person handling the store is absent today.

I went there consectively for three days and every day they put some excuse regarding the same.

They will never provide the free part change within the warranty period.

When my warranty period gets over I went there with same problem, they took no time to change it and charged me regarding the same.

Its completely corruption.

I just wanna take your interest towards bad service providers as by Bagga Link.

Its just for your information. So its better to take care before the hazard.

My self Gurmeet Singh Makkar, I buy the Bike 27/04/2007 from PRJ BAJAJ New Delhi.after 200 kms Engine oil is finished.This problem come after 21, 000 kms.I am also told the service center.he told me that problem come by corboratore.so i told them please solve that problem.they Clean the corborator and service the bike.they told me your problem is solved .But Problem still.Please help me

Thanks
Gurmeet Singh
[protected]

I have a Bajaj Discover bike bought from dealer M/s Kiwraj Motors, 100 Feet Road, Indiranagar, Bangalore on 14 April 1996. From past three months the paint above the petrol tank has started peeling off. By now almost half the paint has peeled off in one side.(Copy of photos attached).

When I contacted the dealer from whom I bought the vehicle, the service mananger informed me that they cannot do anything, and they asked me to contact the company. As per the dealer the tank has to be replaced at a cost of Aprox Rs 4500.

I sent two mails to bajaj company through their grievences mail. But till now no reply.
My vehicle details are given below

Model BAJAJ DISCOVER
Date of purchase : 14.04.2006
Dealer : Kiwraj Motors, 100 feet Road, Indiranagar, Bangalore.
Registration No. KA-03-EV-6145
Engine No :DXE BMM 89691
Chasis No :MD2 DS2 X22MAM89232

My Address :

P G Jayan
FC-86, HAL Township,
CV Raman Nagar Post,
Suddagundapalaya
Bangalore - 560093
Phone :[protected]
Mob : [protected]

Sir,
I couriered warranty claim section, Bajaj auto ltd, akurdi, pune against courier receipt number[protected], DTD 11.09.08, THRU YOUR FRANCHISE.

Sir the packet has not been delivered till date .

If I call to customer care they don't provide any details for the same and they are very rude while talking. They said no need to call here go to the person where you have given your courier. They cut the phone in between

Sir i am the loyal customer of Blazefash since last 2 years. but today's incident has buzzed our confidence. Can you please look into this case (Receipt number is already mentioned over and above.)

Hello,

I gave my bike Bajaj Pulsar (MH - 02 - AX - 6635) for servicing on 24/10/08 at Sai Service Centre, Borivali East which was delievered to me on 25/10/08.
I had mentioned on Job cut all the issues that I was facing of which some issues were cleared but some are pending and fortunately my bike started giving problems there itself. Some of the issues which were mentioned on the Job Cut and still not cleared are:
1) Self Start issue.
2) Seat rubber.

The reason given by them not doing so were also great.
For Seat Rubber I was told that they did not had this in stock unfortunately when I went to collect the bike it was 4:30 pm and by 5:30 the office would be closed and Self Start problem I am facing for a while for which I had mentioned in my previous Servicing and they don't have a reason now.

The new issue which I am facing now is:
1) Gear Changing while driving
2) Bike giving some noice while driving (Something is loose somewhere)

Incidently the second reason was highlighted to Amol who is the Head for sevicing in he asked one of the mechanic to have a look and that guys put paper packing near the speadometer and than he said it will work fine and this cannot be done...

When I spoke to Amol regarding this he told me to come after Diwali and he should be in a position to repair it.

I feel the Bonus given to Sai Service people is really great and everyone is looking forward to spend money in diwali at the cost of customer (CUST KE MAAR).

I have not contacted Sai Service after this incident but will be doing as early as possible.

Please look in to the matter.

Thanks,

Siddharth

they UTKAL AUTOMOBILES had supplied us a bajaj wave but from the starting date it gives us problem in starting and nevertheless it is been headache for us they regularly charged us[protected] in every servicing for more then 6-7 times, but then also there is no rectification on the problem, , , kindly do the needful

Dear Sir/Madam,

Sub:- NOC Still not recd since 3 months

The mail in on behalf of my Father Mr.P.Sudershan Rao.

Pls note that we have cleared the loan against the 2 wheeler vehicle bearing number AP 23 H 6644..there where few bank confirmation awaited in there system for which we have submitted our bank satatment where the money have been debited against the given cheques!! In the month of June itself the complete loan is cleared.

We have contacted the office at Tarnaka-HYD and spoke to Mr.Srinivas to arrange for the NOC and he Promised it will be arranged.But till date there is no response from there end!!

Hights of Bajaj Customer service is that no one in the office there lifts the Phones ... every time to know the status .. we have to go personally 70KM up and down.

Request you to pls check this immdly and give us a solution..

Regards,
Venkat
S/O P.Sudershan Rao
[protected]

Dear Sir,

હું ઉત્તર ગુજરાતના મહેસાણા શહેરમાં રહું છું. બીજી ઓક્ટોબર 2006ના રોજ મેં મહેસાણાના ગુડલક બજાજ શો-રૂમમાંથી બજાજ પ્લેટીના બાઈક (GJ-2-AH-6278) ખરીદ્યું હતું. આ બાઈક ખરીદતી વખતે મેં આપની બજાજ ફાયનાન્સ કંપનીની લોન લીધી હતી. જેની કાર્યવાહી આ જ શો-રૂમમાં આવેલી આપની કચેરીમાંથી કરી હતી.
બે વર્ષ સુધી મારે ચૂકવવાના થતા હપ્તા મેં હંમેશાં સમયસર ચૂકવ્યા છે. એક પણ વખત મારો ચેક બાઉન્સ થયો નથી કે હપ્તો ચૂકવવામાં કોઈ વિક્ષેપ પડ્યો નથી.
મારો છેલ્લો હપ્તો ઓક્ટોબર 2008માં ચૂકવાઈ ગયો છે.
છતાં પણ લોનની રકમ પૂરેપૂરી ચૂકવાઈ ગઈ છે કે કેમ?, લોનની રકમ ચૂકવાઈ ગયા બાદ હવે મારે મારા બાઈકની પાસબુક તથા NOC મેળવવા શું કાર્યવાહી કરવી પડશે અને ક્યારે મળશે? વગેરે પ્રશ્નો મારા મનમાં ઉદભવ્યા હતા.
જેની માહિતી તથા યોગ્ય માર્ગદર્શન મેળવવા હું[protected]ના રોજ ગુડલક બજાજ - મહેસાણા સ્થિત આપની ઓફિસે ગયો હતો..
હું ત્યાં ગયો ત્યારે આપની કચેરીમાં કોઈ જ વ્યક્તિ હાજર ન હોઈ મેં પૂછપરછ કરતાં મને જાણવા મળ્યું કે તેઓ ક્યારે આવે તેનું કંઈ જ નક્કી નહીં. કદાચ એકાદ-બે કલાકમાં આવશે!.
જેથી હું આપની કચેરીના કોઈ જવાબદાર વ્યક્તિ આવે તેની રાહ જોઈને ત્યાં બેસી રહ્યો. અડધો કલાક બાદ ત્રણેક વ્યક્તિ આવ્યા અને તેમણે હું કેમ ત્યાં બેઠો છું તે પૂછવાની કે જાણવાની દરકાર પણ ન કરી અને હપ્તા ભરવાનું ચૂકી ગયેલા એક વ્યક્તિના નાણાં સ્વીકારવામાં તેમજ કમ્પ્યુટર ઉપર ગેમ રમવા જેવા કામોમાં વ્યસ્ત થઈ ગયા હતા.
મેં તેમને મારા બાઈકની લોનના સ્ટેટસ વિશે જાણવા પૂછપરછ કરતાં તેમણે ઉદ્ધત જવાબો આપીને સ્પષ્ટ શબ્દોમાં જણાવી દીધું કે, એ માટે તમે અમારી અમદાવાદ ઓફિસનો સંપર્ક કરો અથવા તો ટોલ-ફ્રી નંબર ઉપર વાત કરો. અમારી આ ઓફિસમાંથી આ બાબતની કોઈ જાણકારી મળી શકે નહીં. જેથી મેં આ ઓફિસની દિવાલ ઉપર લખેલા તમારી અમદાવાદ કચેરીનો નંબર મારા મોબાઈલ પરથી ડાયલ કરતાં કોઈ રિસીવ કરતું નહોતું. ટોલ-ફ્રી નંબર પણ લાગતો નહોતો.. સતત દોઢેક કલાક સુધી બંને નંબરો ડાયલ કરવા છતાં કોઈ સંપર્ક થઈ શક્યો નહોતો.. આ જ પ્રમાણે મારી હાજરીમાં આવેલા અન્ય બે-ત્રણ ગ્રાહકો સાથે પણ આવું જ વર્તન થયું હતું.

આપની પ્રતિષ્ઠિત કંપની માટે આ કેટલી હદે યોગ્ય છે?

જો આપ સાહેબ આ બાબતે ગ્રાહકના રૂપમાં આવીને ઓચિંતી તપાસ હાથ ધરશો તો તમને જાણ થશે કે આ જગ્યાએ બેસેલા લોકોના બેજવાબદારી ભર્યા વર્તનથી આપની કંપનીની શાખને કેટલું નુકસાન પહોંચી રહ્યું છે.

મારા બાઈકની પાસબુક અને NOC મને કઈ રીતે અને ક્યારે મળી શકે તે બાબતે પણ જાણ કરવા વિનંતી છે.

આભાર.

(I have been bought a bajaj platina bike from your dealer of Mehsana (GoodLuck) on 2nd Octomber, 2006.

I bought this bike (GJ-2-AH-6278) whith loan of bajaj finance ltd. at this showroom.

My all EMI is paid regularly. After last EMI is paid I was gone to your local branch (at Goodluck bajaj Mehsana) on[protected]. There is no any person to here me. Someone tell me, they are not regular presents, after half hour they come.

I ask them for my loan status. They reply 'You have to contact Ahmedabad office or tollfree number'. It is not possible from here & we are not responsible for it.

I was very much shocked.

Now how can I know about the process after my loan is paid completely, when I got my bike’s passbook & NOC?.

Your mehsana office is for only recovery?

If every customer is treated like this what will happen to your company's Goodwill.)

Thanks.

We had puchased Bajaj XCD in october 2007. Official you lanuch the bike 109 kmpl But i am getting only 40-50 kmpl and regulary i am getting problem with engine side. In second serviceing i give a complet to our center they salving this problem again fourth serviceing give complat to them, recently i.e, six serviceing i put complet regarding above, still the problem was showing what is reason.

sir,

i bay bajaj pulser 150cc on 03/09/2008 at veeraa bikes, no.75, GNT road, gummdipundi, Tamil Nadu-601201.

ON 22/10/2008 evening self starter and all lights are not working, So i went to serivce station(veeraa bikes), they said" light coil failure. before it self warnty for this coil is given now no warnty for this coil.So you should pay RS1800 for this."

But i am not accepting to pay money. So they make a call to main dealer in chennai. To take with me, t he chennai said " i will give reply tommorow". Now i am waiting for reply.

But i want know clear definition about warnty and quick fail of coil if any problem in design. Please give a clear definition.

Thank you
regards,
K.venkatesan,
NO.4/997, kattukollaimedu village,
Elavoor post, Gummidipoondi Talk,
Thiruvallur -601201
mobile:[protected]

Sir/madam
I Mahesh kumar Sharma bought a Bajaj Pulser 150cc DTSI DL-8SAC-8287 from Gautam Motors on 4th of October, 2006. I have paid Rs.32, 637 in cash and 8 post dated cheques of Rs. 3, 750 to Bajaj Auto Finance. but till date I have not received NOC (No Objection Certificate) for my Motorcycle. I have also send an ordinary letter to Bajaj Auto Finance on[protected] but I have not received any information from your side. So, I remind you tp send my NOC and take necessary action within 15 days and informe me otherwise I will file a complaint agasinst you in consumer Fourm if I will not get any response from your side so its my humble request please take necessary action in favour of my complaint.



with Regards
Mahesh Kumar Sharma
C-44 D.T.C. Colony Near R.P. Bagh
G.T.K. Road Delhi-110009.
Mobile No. [protected] - [protected]
Landline No.[protected]

NOC not being issued
I am in need of an urgent help from Bajaj Finance. I had taken my Pulsar 150 from Auto India, Madhavnagar road, Sangli, Maharashtra, INDIA, . There was a loan from Bajaj Finance. The thing is that I haven’t received any NOC when I closed the loan. Now I have already sold the bike and when that guy tried to change the documents into his name, he is facing problems as this loan thing is there in the RC book. I need the NOC for the completion of loan from Bajaj Finance so that I can send it to the guy who bought the bike.

with regards
subhash kisanrao patil
contact [protected]