Bajaj Auto Complaints & Reviews

dear sir/mam,

i want to say that i m fully dissatisfied with the service of bajaj. PARASHER MOTORS which is situated at delhi-mathura highway(G.T road) PALWAL. HARYANA PIN CODE- 121102. Sir/mam i purchased bajaj discover 125CC in june 2006. first of all after purchase this bike it's average was very bad. According to the company's feature average of this bike was 65kmpl. but in actual it was not more than 40kmpl. when we consult to the dealer then he said this is the actual average 65kmpl is only for saying. after that we compromised on that.

now from the last five month i.e nov.2008 i m spending more than 1000 bill in every month. in nov i spended Rs4000 bill. my bike was not working properly when i took it to the dealer shop there workers of workshop was saying clitch plate has spoiled and chain set is spoiled. then i said whatever has spoiled change everything...! then bill was of app. Rs4000. then bike was ok only for the 15 days. then again same problem happened. i again took my bike to the workshop of parasher motor then i talked to dealer then again he said clitch plate has spoiled. i said last time worker told me there is guarantee of 6 month for clitch plate. but now he was saying no guarantee. you can take away your bike.. then i said change it. then again i paid bill of Rs. 2400. after one month again the same problem. then again i spend Rs1800. i have bill of every repairing. i don't know what they do. in actual they repaired the bike or not.
at that time bike ok. after sometime today again bike is not working..! there is very bad service.

plz tell me what should i do...? is any after sale service rule in BAJAJ..?? I think there isn't..


plz take any action.. infact we are totally disappointed from BAJAJ MOTORS.

thank you...!!!

Please do take this into account.
I am a customer of a pulsar dtsi, which i had given for service 2 days back.
I had given it to Sarathy Motors, Kollam, Kerala.
I got the vehicle back today.
I had told many complaints including lack of front disc brake and power from the engine.
Nothing was done about engine power.
There was a leak in my right fork and the oil had leaked into the disc and the calipers, i had told them to clean it.
But the just wiped the discs and today when i tested the vehicle it was the same as when i gave it.
Your service assistants just too much they doesn't know anything about the vehicle, even the basics otherwise they would have cleaned the calipers.
Even they dont have any common sense.
Your mechanics are just ok but service assistants are the worst i have seen.
And also they take the customers vehicle for their private use which i happened to see myself.
They just dont know how to explain the bill or works done to the customers.
Please do something to improve their expertise.
I hope you would take necessary action.

Hi, I am IT Professional working in Pune. I had given my bike for servicing to authorised Bajaj Service Centre viz. "Sai Service Station Lmt, Kedar Empire, Karve Road, Kothrud, Pune".

While receiving the bike I noticed that the fuel meter is showing me much less petrol to what it was when I gave it for service. On enquiring the Manager checked it manually with a tilted angle and showed me that it was fine. He did not show any regard to the meter and started talking rudely. When I complained that he made a manual correction and the meter was showing correctly, he rudely told me that he can adjust the meter to let it show more fuel.

This attitude was shocking as I have always trusted the authorised service centres since two years of purchase of my bike. This has shaken my trust completely. May be Bajaj Head Office bearers can help in this regard.

Apurv

Respected Sir,
in oct 29, 2007, i bought bajaj platina 125cc (PB-08 BG 1228)from BAJAJ's authorised dealer LOVELY AUTOS.(JALANDHAR CITY, Punjab ). from the very first day i m facing troubles from my bike. THE MAJOR PROBLEM IS THE ENGINE NOKING AND MILEAGE.. MILEAGE IS JUST 50 km/lit.. i have taken it to service center not less than 10 times.. the service center is at basement of lovely autos. But their serviceman does not solve my problems regarding engine noking and mileage . i m a student and i can not aford a byk which is so costly in driving... plz help me out of this problem.

From: manish kumar
Address : BC 18/8, Bhargav Nagar, Jalandhar – 144003
Ph. No. [protected], [protected]

Dear Sir,

I had purchased an Bajaj Avenger 200cc Bike Reg. No: PY-01-AP- 0743 from Rajarajan motors here in Puducherry on Jan. 2008 through the Partial Bajaj Finance. I was paying my monthly due in my ICICI Salary A/C NO:[protected]. Due to my personal reason I resigned the job at the month of Feb.2008 and started my own Business BPO typesetting industry but i was remitting the EMI to that A/C regularly.

But suddenly on the month of September i received a letter from the ICICI Bank Mumbai that since there was no salary transaction seen in my account they asked me to make it to S.B. A/C by keeping 10, 000 Minimum Balance else my account will be closed.

From that i didnt credit the cash to that account for the EMI and informed the callcenter not to put the check for the ECS clearence in that A/C but i dont know what the measures were taken on their side yet.

I started to pay the amount through the Collection person, i was got financially very tight and for the month of October and November 2008 i was not able to pay.

But through the collection boy namely GOPI who often come to my office and asked for the EMI pending amount, on the 4th of December 2008 i gave the Two months amount Rs. 4600/- (Four Thousand Six Hundred only) to him, i asked for the bill he said i had made the payment on behalf of you on 30th itself i.e., 30th of Nov. 2008 and i forgot to bring the bill which i will bring you this evening as we were meeting for more then five times seeing the face value i let him go as it.

Till now i tracked him i didnt get the bill and the person.

Now another person is coming from the December end he is also named as GOVINDARAJAN he is from Seetharaman Agency, Pondicherry collection center for the Bajaj Finance.

Now i have Two obligation on my Side:

1. Need bill for the Payment made for the month of October and November 2008.

2. As i informed the call center Person from September onwards i will pay the EMI to collection boys only so ECS clearence should not be done.

Please see the that at the end while getting the Hypothication termination certificate Or clearance certificate you should not go for claim regarding any check bounce etc.,

Do the needful at the earliest.

Regards

Pushparaj N

This is to inform you that I m not getting my bajaj avenjers silencer replacement.

I do my vehicles regular service at arun auto khamla, Nagpur. I had been into training for last two months and hence unable to produce my bajaj avenjer at your service station. My warranty lapses on 1st jan2009, since I was into training I get my vehicle serviced on 24thjan2009, but now service manager is not replacing my vehicle silencer by saying it that u mail it to bajaj auto we cannot give u replacement .



Please do favour me since my vehicle silencer is totally into drastic condition that to within such short period.

I have Bajaj Legand NXT2 scooter and Bajaj Spirit since 7 years. the problem is that spare parts is not available. My scooter needs Handel lock and Spirit need Silencer.

But due unavailability of part both are down.

If any one have idea regarding Spare parts please call or e-mail me .


Regards,
Harish Golwilkar
Pune
[protected]

SIR,
I PURCHASE SPIRIT IN 2005 AT KAKINADA. MY PROPOSAL NO[protected]. BUT N.O.C. IS MISSING. SO I REQUEST YOU PLEAS4E SEND N.O.C. BY MAIL OR POST TO ME SIR.
REGARDS,
A.VARALAXMI
SPIRIT-2005.
KAKINADA.
[protected]

This is regarding NOC of my Bajaj Wind 125.. proposal No 66855 Dt.2004..
From last month Bangalore office of Bajaj Finance .. giving only dates .. that come tomorrow...tomorrow...
And myself I had contacted there head office at Pune.. but still there is no response..
As I am shifting to Mumbai...I have to sell my Bike .. and nobody is ready to purchase it.. because of NOC is not there...
So how long I have to wait... and who is responsible for it..

sir as Iam using Bajaj Pulsar 150 andgetting regular service in 3months or 5000 kms.
now the problem is that my vehicle was theft immediately after the purchase of the vehicle from somewhere in delhi and was recovered after 10 days but unfortunately my service booklet and Extended warranty booklet was lost afterwards I tried many times for the reissue but I was failed although I am getting serviced regularly aferwards now today on 20 feb 2009 when I was picking my vehicle from service at Shiva Bajaj the service advisior told me that the vehicle is giving some white somke at 6000 RPM which is a sign of back compression now what you suggest how can I claim my warranty

Regards

Rajul Verma

i have a pulsar150cc (old model) bike that i had given for complete engine overhauling at krishna motors vishrantwadi (an authorized service outlet of bajaj sai service) pune where i got very ill service and bad response unlike unlike other bajaj service centres.
the engine was poorly overhauled n hoarse noises were still coming from.i checked for it at other services for n i was reported for infurious parts fitted in my bike.in the the same course i showed them the bill given to me by krishna motors and i was surprised to see that i was stupendously over charged and also i was given improper bill with no invoice no. n all.i again complaint to krishna motors to give proper bill n my exact refund but they refused.i was charged rs11284 which should be nearly rs8000 according to other service centres.the difference is near about 3000.i have confirmed their billing at several other authorized service centres too but even that they are not ready to accept their guilt.
plz guide n help me out...

This with subject to delivery of Two Wheeler vehicle of Bajaj Pulsar-200 DTSi. The fact is that the I have booked the vehicle on 4th of february 2009 by making the down payment of Rs 20000/- to kamal auto, jhalawar road, kota, rajasthan. Now it's almost 20 days are crossed but i haven't received the delivery of my vehicle. I asked for the reason for the same they told me that they bring the vehicle from jaipur but there are not able to arrange the mode of transport and so they dont know when would the delivery take place.It could even take 15-20 days.at the time of booking they told me that the the bike would come within a week. And now they are telling that the only thing they can do is return the bookin amount or else i should wait for a indefinate period. And also the on road price which they are offering is 79824/- where as in jaipur it is 74822/-.And i dont know why there is a difference of 5000/- for just 200 km(jaipur to kota).And when i asked them about it they started talking arogantly and sid that cancel the booking and purchase the bike from jaipur.
I want to complaint about the Dealer and Manufacturer, that if the dealer has received the booking then he should take initiative to ask to the manufacturer for providing the necessary stock, and should arrange the neccesary transport to bring the vehicle. It is a very harsh response and it was a total loss for me as i would have invested the 20000/- somwhere else.

I bought Platina 125, Chassis No. MD2DDJKZZRWK0089, Engine No. 16342, Registration No. MH03AS0674 from Sai Service Agency on 7/2/2009 (Current Odometer reading is 38 (kms ). I was very happy and proud to own the bike. However all my joy turned into pain and anguish the next day as the bike would just not start.
I complained to Bajaj Workshop and Sai Service agency. Mechanic came and repaired this. But the Bike did not start. The Motor Bike has gone to the workshop two times in 2 days. The bike is handed over to me saying there was a minor fault and the needful has been done. Even now the Bike is in the workshop for repairs. I am sick and tired of this and I strongly request you to return my money and keep the vehicle.
I have lost all interest of owning a Bajaj bike as the experience has been a very bitter one.
I am also informing my bank to stop payment for the vehicle as the vehicle is faulty and I cannot accept and pay for a faulty and defective vehicle.
I expect that the payment of Rs. 18, 000.00 that I have made should also be returned as the transaction is not acceptable and nor have I received a new and perfectly working motorbike.
I am sure that an organisation like yours will be fair and just and not create any further anguish to me and my family and return my money and not compel me to approach the Consumer Court to get justice.

Yours aggrieved,

Keshava Kant
[protected]
[protected]@yahoo.com

dear Sir/madam,
I had purchased the above model bike and got it delivered from M/s Khivraj Bajaj on 23 Jan 2009.But till date I had not been given the user manual/guide, as you know without this we cannot take the free services provided by the company, the dealer in Chennai is very reluctant in giving the user manual to the customer.Why I don't know whether it is a part of lethargic behaviour of the Khivraj, mount road, Chennai staff or the Bajaj company pune.
It is quite irritating me after spending a huge amount, Why should we be in trouble

I am Ansar Khan R/o Mahabubnagar, AP. I have obtained laon from Bajaj Finance, Mahabubnagar and it was cleared within prescribed time, without any delay. My proposal no. is 551/50453. On dated[protected] I have given a Security Deposit Bond of loan amount of Rs.5000/- above, to the Venkat Rao incharge of Mahabubnagar Branch of Bajaj Finance. At the time of granting loan the said Venkat Rao promised that he will return the S.D.Bond after the loan amount will be cleared. Since 4 months i am asking for return of S.D.Bond of loan amount to Venkat Rao but he is postponding one on another pretext and not giving proper reply, every time his irresponsible behaviour is harrassing me.
Please take a necessary action against Venkat Rao incharge of Mahabubnagar Branch.
I complaint to HariKiran of Hyderabad Bajaj Finance Branch office on 3rd January, till now I din't get any response from them.
I emailed this letter on January 24th but I din't get response from you. Please reply soon, otherwise I will take a legal action.

from
ANSAR KHAN
cell no. 91 - [protected]

i have been cheated by a bajaj dealer where i had given my bike(pulsar 150 old) for engine overhauling.
1.>i'm not satisfied by its service.
2.>the propriter didnt give me a proper bill raher he just gave me bill on cashmemo when i paid the bill.
3.>the most importantly the price of the spares were stupendously ingenuine.
the difference is aprox. rs 3000.
why this much unfair with me?
i[censored] r really listenening plz respond me very soon.
the name of the dealer and and charges tht he took i'll tell u i[censored] will respond.

with regard

dear sir
I had financed one bajaj platina bike reg no- MH-04CX-5763 on 16-nov-2006
from PRAKASH AUTO, Near Toll Naka on bhiwandi-kalyan road of bajaj finance.chassis no. MD2DDDZZZNWF75500engine no. DUMBNS89629colour BLACK I have finished all instolment in NOV-2008, yet i have not receive a "NOC and ORIGINAL RC-BOOK. " I request you please sent the original document on th following address My Add. DHIRAJ P. MALDE C/203, ARIHANT DHAM, NEAR DHAMANKAR NAKA, AGRA ROAD, BHIWANDI (THANE) THANKING YOU

I have purchsed a Bajaj Ct-100 Delux model in Feb 2006 on 33 monthly EMIs from Prakash auto Ulhasnagar - 3, which were regularly completed in Nov 2008, even after speaking to the officials they are not giving my original Registration Book and my Blank cheques, which they have taken during purchase of vehicle saying that one of my cheque was bounce (actually no such entry exists in my pass book)
and now they are asking to pay me fine of Rs 100/- and Insurance amount of Rs.600-700 without issuing me a policy for the period Feb-2007 to Jan-2008, which is their mistake for not depositing my cheque for insurance during the above mentioned period.

The vehicle when purchsed was assured by dealer that it will give 50+ mileage which was 75 on papers... but now it is giving about 25 only...

Moreover the service centre of Bajaj dont have good mechanics to solve the problems...

I took my Wave for serfvicing and the guy in service centre just washes the scooter and gives it back and doing just nothing.

Kindly help

Sir,

I had given my Pulsar (150 C.C) bearing registration No. TN 07 AW 0574 for re-painting and service on 05.01.2009 to your authorised Service Centre, namely, Jai Bajaj, Adyar, chennai.

The vehicle was given on the assurance of theservice engineer that it would be ready within a maximum of 10 days and also at the same time requested for grace period of a maximum of another 5 days, which was agreed by me.

However, in spite of my repeated follow-ups and requests, the vehicle has not yet been serviced and handed over to me till date.

I have been suffering a lot for my transportation needs. Request the Bajaj Management to appropriate action against the authorised service centre and enable the early completion of service of my vehicle.

Thanks & Regards,
Yogesh
31.01.2009