I am Rajkumar S/o Sh. Om Parkash, Vill: Jhanjhroll-Khera, Post : Sultanpur, Thana: Farrukhnagar, Distt: Gurgaon (Haryana).
meri Bajaj Discover Motorcycle ( Chassis no. MD2DSDSZZNCL 16227, Engine no. DSGBNL00191) jo ke Reliance General se Insurance thi. 13th April 2007 ko saadi main mily thi & 09th July 2007 ki raat 12:00 ke baad ghar se chori ho gaee thi.
Maine FIR No (110) karakar, Last Reports bhi Police station (Farrukh nagar) se le kar, bick ke sabhi papers & bick ki RC (HR26AL2747) Gurgaon RC Office main jama karke uska receving letter le kar sabhi doc (Non-Transeble Gurgaon (RC summated): 30th July). RGI, Nehru Place, New Delhi, Office main jama kara chuka hau. mere ghar per serve karne ke liye RGI, Nehru Place se Mr. Vikash ([protected]) bhi aaye the (30th July 2007). Baad main mujhe ek Claim No. 253188 diya & khah ki 13-14 days maine aapka claimes (Rs/ 43, 225) mil jayega.
lekin cover note no n hone ke kaaran mujhe mera claime nahi mil (Is main meri kya galti hai) aur meri file closed kar de gayi.
Reliance General Insurance ka jo form mujhe bick ke saath mila tha uska no hain[protected]th April 2007), Meri bick ka Bill Shilp no. 162 tha. Bick yaha se khardi gai thi.
DAGAR MOTORS
Palwal-Nuh Road, Mandkola
Ph: [protected], [protected], [protected]
main bhaut pereshan hau, mujhe kiya karna chahiye ...
Pleace help me...
Your's
Rajkumar
[protected]@rediffmail.com
tsacltraining.[protected]@tajhotels.com
[protected] (P)
[protected]H)
[protected]O)
Aug 14, 2020
Complaint marked as Resolved
I got a SMS, that Rs. 2331.00 is still unpaid. I went to your office, which was earlier in DLF colony Gurgaon and verified the sum. I was assured; this caused due to the changes in system and would be rectified soon. They assured me, the whole amount has been credited, without any dues.
A few days back, I got a call from your office, which in now in Punjabi Bagh, Delhi No.[protected] and the executive whose cell no is[protected]. I explained her the whole details and asked for the details of all the cheques, that is unpaid according to them for my own verification.
Despite my repeated request for giving me the details, they made a derogatory comment on me by saying me "liar" and didn't provide me any details of that cheque. She once said a number starts from 64, which was not even in the series of the cheques which I had given for. Later on, she continuously denied for providing me the details with pretence of work load and threats me for legal action.
This behavior is completely unacceptable and needs to draw a serious attention to the senior management, so that any harassment from your executive can be avoided. This is a serious question about the reputation of the company and customer satisfaction. The executive have to be responsible and provide the all details to a customer, if there is any doubt.
Paying money is not a big deal, provided this is really required. For which, It is required to have sufficient proof and if the payment is really due, why it had been assured earlier. Please take the appropriate action so that this issue can be resolved soon.