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Bewakoof Brands Complaints & Reviews

www.bewakoof.com
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Updated: Jun 14, 2025
Complaints 281
Resolved
17
Unresolved
264
Bad 😕 It seems that Bewakoof Brands has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Bewakoof Brands

Bewakoof Brands reviews & complaints page 5

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P
Parkarrush
Oct 24, 2021
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I had used coupon PATAKHA while ordering on bewakoof app, the code mentioned, Post delivery of item, cashback of Rs 200 shall be credited to my account/wallet.
It's been 4 days item was delivered to me, I have not received my cashback yet.
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    A
    ayushchatter
    from Kolkata, West Bengal
    Oct 12, 2021
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    Unauthorised logins are being done and purchases are done

    Address: Bewakoof Brands Pvt. Ltd. WeWorks Chromium, 3rd Floor, B114-116, Next to L&T Flyover, Jogeshwari Vikhroli Link Road, Andheri (East) Mumbai, Mahara

    Unathorised login access are being done continuosly and password changed again and again.I request for email address change on my account pls send me reset link.
    Password are being changed continuously still logins are being done
    The user also placing orders on his address and even my address too
    The user is sending fake responses to bewakoof customer care for not helping me out from in app support
    ##help
    Also...
    +2 photos
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    Hitesh Gaikwad6441
    Oct 8, 2021
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    Address: India
    Website: www.bewakoof.com

    I have ordered two shirts from bewakoof app which was supposed to be delivered on 4th october. I have not received it and there is no update. No customer care number. Please help
    Bewakoof Brands customer support has been notified about the posted complaint.
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      D
      Devansh Dubey
      from Gwalior, Madhya Pradesh
      Sep 30, 2021
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      Address: bewakoof brand pvt.ltd, plot:8 , ground floor, prithvi complex, at village kalher, bhiwandi, thane, maharashtra- 421302
      Website: Bewakoof.com

      Recently on 24th sep. I ordered a laptop bag from Bewakoof.com and they have send a wrong item to me and I have asked them to return it and get my money back in my bank account this is second time they are sending the wrong item and I asked them to return the product they were saying that they don't have a return policy for that laptop bag but I have the proof from there website only there is no such type of terms & conditions regarding the laptop bag can't be returned they were actually have a mail id for contacting I am just tired tying mail twice every day and still they are not resolve my problem they were actually waiting for the product that once the product is 15 days old then they will not take the item

      my name: Devansh Dubey
      number: [protected]
      AWB / Tracking Id:[protected]
      +3 photos
      Bewakoof Brands customer support has been notified about the posted complaint.
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        A
        Aradhana Vaibhav
        from Noida, Uttar Pradesh
        Sep 10, 2021
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        Regarding the product delivery failure and no response from customer support

        I have been trying to recieve a product from almost last 10 days but the delivery guys are again and again ditching me. Whenever I am trying trying to contact the company's support email they never ever repsond. And the chat bot in website is not helpful at all. There is practically no way to contact the company directly.

        This happend twice, I am simply receiving the messages of delivery failed. When I called the delivery guy...
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        Himanshu Sisodiya
        Sep 8, 2021
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        Address: Mumbai Maharashtra
        Website: [email protected]

        My name is himanshu and i bought t shirt from bewakoof.com which i returned but their money is not refunded in my account
        Bewakoof Brands customer support has been notified about the posted complaint.
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          A
          Aadesh k
          Aug 27, 2021
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          Bewkoof.com, bewakoof me by sending worst quality of product.
          It get teared within a week as soon I started using it.
          I mailed them several times by sending product images but no postive response were received from their side.
          Bewakoof Brands customer support has been notified about the posted complaint.
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            H
            Hitendra2021
            Aug 26, 2021
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            Order yet not received

            I placed an order on 14th Aug'2021 from Rakshabandhan collection of Bewakoof.com. It was mentioned that it will be delivered by 21st Aug'2021, a day before Rakshabandhan. I didn't receive it, though my primary agenda of ordering from this collection was occasion.
            I mailed my issue, also contacted delivery partner "Ecom Express". The update on tracking site showed that order has reached my city on 17th Aug itself but was not in motion...
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            T
            Trijit
            Aug 20, 2021
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            Resolved

            Order cancelation

            I ordered a particular product from Bewakoof on 10th August 2021 but the product I received was too big for me, so I opted for an exchange but the exchanged product too turned out to be too big a size for me, so I decided to take a refund for my product and i decided to take the refund the money on the 'Bewakoof Wallet'. But thing is that now I want to transfer the refund money to my bank account. So when i tried to search an option to add...
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            D
            dk madhu36
            Aug 15, 2021
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            It is shipped but not yet delivery I am leaving today my home so want my order
            Today itself
            Bewakoof Brands customer support has been notified about the posted complaint.
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              C
              Churchill Yadav
              Jul 29, 2021
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              Using bewakoof.com has prooven to be a great mistake from my end. I placed an order of nearly 2k on 2nd of July for a friend's birthday which was on 10th. I paid it online and kept waiting for my delivery. Surprisingly I am still waiting for it after almost a month. My products were never delivered to my location for 10-15 days and then it said that it was returned to the warehouse. I have written several mails regarding the issue to bewakoof support team getting many ticket no.s as response regarding which no one has ever contacted me and thet close the ticket just like that from their end. I pleaded, I argued, finally i threatened that i'll file a complaint against the firm, but even then bewakoof gave no ### to the issue i was facing. Till date i can see my order in warehouse and my money with you guys.

              If it is all a scam and bewakoof.com is a fraud then its totally understandable.
              Bewakoof Brands customer support has been notified about the posted complaint.
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                P
                Priyodit Tripathi
                Jul 5, 2021
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                Address: Bhiwandi

                I cancelled an order(#[protected] on your platform and haven't recieved the refund of the same in my original payment mode, the order details are hereby attached .

                Kindly look into the matter, and reply as soon as possible.

                Yours sincerely
                Priyodit Tripathi
                +2 photos
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                  M
                  Mani koushik Pabba
                  Jun 21, 2021
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                  Product has not picked up.

                  Address: Siddipet

                  Hello Bewakoof!! I am Manikoushik one of your customer. I have ordered a product(order id : #[protected]. I placed a return request on 13th July, 2021 because i didn't like the quality of the cloth.it's been 1week.My product has not picked up yet. i have gone through bewakoof bot to raise an isuue and i have raised, i got to know that it will picked up in 12-24 hrs, but not picked. I have requested 2, 3 times in the bewakoof bot. So, i request...
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                  S
                  SONAM J
                  Jun 20, 2021
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                  Hi Team,

                  Atleast give priority to your loyal customers and atleast should do reply.

                  I have cancelled my order but instead of payment return into original mode of payment source you guyz refund into wallet.
                  Order id: 43379674

                  Request you to please return asap.
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                    P
                    Pranit Chimurkar
                    Jun 11, 2021
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                    Wallet money not transferred to bank

                    Address: Near Parik Bhavan, Mujumdar Ward, Hinganghat, PIN : 442301
                    Website: www.bewakoof.com

                    I got the refund of one of my order in wallet. Now I wanted to transfer money ro my bank account. So I requested to customer care for that. They sent me one link to transfer money. I filled my bank details and then money deducted from my wallet. But that money still not received in my bank account....
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                    K
                    KumarAbhinav6
                    Jun 10, 2021
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                    Website: www.bewakoof.com

                    Pathetic customer service chasing them since almost a week but no response st all. Ordered 4 items on 31st May, received 1 out of 4. I thought others will come later which usually happens when I order from myntra or from some other store but in my app it showed all the four items have been delivered (later I opened my order section to see status of other item) after that I am completely clueless that how it happened, when it will be resolved or any clarity by bewakoof people over this.
                    Bewakoof Brands customer support has been notified about the posted complaint.
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                      N
                      Nikonova09
                      Jun 9, 2021
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                      Address: Bewakoof Brands Pvt. Ltd. WeWorks Chromium, 3rd Floor, B114-116, Next to L&T Flyover, Jogeshwari Vikhroli Link Road, Andheri (East) Mumbai, Maharashtr

                      I was supposed to get my orders by yesterday. I also received a text messages from Bewakoof. But neither did i receive a single call from the delivery agent nor have i got my products which I ordered and have already paid for. Seems like Bewakoof is really making their customers BEWAKOOF !!
                      +5 photos
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                        A
                        anivesh jain
                        May 28, 2021
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                        My order was delivered on 19th May and both orders were have wrong products as I have order men's shorts and boxer but they delivered women's T-shirt . For one product I got the return option after 4-5 days in the Bewakoof app, so I placed return request.

                        But for boxer with order Id[protected] I haven't got any such option so I drop mail to bewakoof on the day of delivery itself, they asked for the images since then there is no reply on it and it's been 10 days now. The ticket number is 1825905

                        I have also raised issue with bewakoof chat bot and one more ticket - 1833609 got open and they said they will be providing the coupon with 72 hours but again there is no response from there side. I have dropped multiple mails but there are least bother to reply on any. With such an image of brand they can't handle a single issue and customer has to suffer with all such problem.
                        Bewakoof Brands customer support has been notified about the posted complaint.
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                          8
                          [email protected]
                          May 19, 2021
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                          I have been chasing bewakoof.com over their chat bot and e-mail customer service process and no one has bothered take the issue seriously.
                          I have been posting comments on their posts over instagram and they are keeping on deleting those.
                          Requesting your assistance on the same.
                          Order no. 42401154
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                            A
                            Abhimanyu Singh Rana
                            May 11, 2021
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                            Address: 302022

                            Not picking up the calls and at the end of the day reschedule delivery date by mentioning reason customer not available at time of delivery. kindly get my orders delivered with strict actions taken against the delivery pilot with contact number ([protected]) assigned to deliver {AWB:[protected],[protected]}.
                            Bewakoof Brands customer support has been notified about the posted complaint.
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