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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 274

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G
gnancy618
from Chennai, Tamil Nadu
Aug 3, 2016
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Loss of mobile phone with SIM number 9488101410-Deactivating-reg

Address: 600061

Dear sir, i am to inform you that today at about 7pm near Adambakkam i lost my Nokia mobile phone with prepaid BSNL SIM number [protected] bought at Tuticorin .

I kindly request you to deactivate the above mobile number immediately.I also request you to issue me a duplicate SIM card.

Regards,
C GNANASEELAN
36/4, 4TH.STREET, THILLAI GANGA NAGAR, NANGANALLUR, CHENNAI 600061
Mobile no:[protected]/Ph...
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Anirban-saha
from Gurgaon, Haryana
Aug 3, 2016
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My land line[protected] is having a typical problem which never gets rectified completely. It is having a cracking sound which is so intense that no voice can be heard at the time of calling.
Every time i get my complain register at 198 the next day the complain is shown as solved without any marked improvement of the problem.

Now the problem of cracking sound is so intense that it has almost become unuseable.
A fast and permanent rectification of the problem is solicated
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    D. Prabhakar
    from Chennai, Tamil Nadu
    Aug 3, 2016
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    Address: Chennai, Tamil Nadu, 600010

    It is bring to your kind notice that the broadband belong to telephone no. 26602139 at tailors road postal staff quarters (B3) for the last one month. Many complain were lodged online and physically but every day some TTA is coming and checking and going without giving any complains report. The line connection is blinking for while for two minutes and loosing a connection after wards. one of the TTA's suggested that the cable have fault and cable needs replacement till that time he suggest to take a new FTTH connection. It was also said that there was heavy usage in the last month but it is to clarify that last month also we could use only couple of times since the connection was not in order. we have been facing this problem ever since we have taken the connection. There appear to be a serious problem with the line. In this connection you are requested to take up necessary action to rectify the connection and in the case of non rectification kindly close the connection permanently and refund the deposit at the earliest. This issue was personally discussed with the SDE Smt. Vasugi so many times but off no use. Please treat this as urgent.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      akanksha2330
      Aug 3, 2016
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      Address: 411019
      Website: www.externalbsnlexam.com

      This is regarding payment issue that i faced for the application of bsnl post of junior engineer (Je), (Esrtwhile tta).
      My registeration id: 1190438.

      While registering, i paid the fee first using sbi net banking, the transaction was successful but the registration was not success.

      After logging in again, i was taken to the payment page and i paid the amount through icici bank and the transaction got successful.
      But i m not sure what happened to the first transaction, and i have ended up paying twice.

      So i request to take necessary action and to refund the extra 1000 that have been deducted

      Pfa the transaction statements for both the banks (Sbi, icici)
      +2 photos
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        S
        sdeen58
        from Nagpur, Maharashtra
        Aug 2, 2016
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        Address: Bangalore, Karnataka
        Website: www.consumer complaints.in

        Sir,
        My customer i. D. [protected]
        Account no. [protected]
        Customer type. Individual
        My address was c38/1, drdo township, phase 2, kaggadasapura
        Bangalore.560093. After retirement i shifted to
        25/a sixth a cross, vivekananda road, ramamurthy nagar, bangalore.560016.
        I was surrendered my telephone connection with instruments on[protected], to
        The junior telecom officer, cable mice, k. R. Puram, bangalore.560016.
        He was given acknowledgement number
        L/l d. V. O/no,[protected], dated[protected].
        Many time i informed this matter to the following bsnl no given by k. R. Puram exchange officials.22931257 and 22931992.
        Till date iam not received my deposite amount.
        O i inform you to return my deposit amount as soon as early.
        My contact no.[protected]. My email address
        [protected]@gmail.Com
        My bank account details
        Bank: state bank of india
        Account no. [protected]
        Branch : cvramannagar
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          S
          Suriyas_25
          from Bengaluru, Karnataka
          Aug 1, 2016
          Resolved
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          Resolved

          Address: 560099

          Want bb line working as per plan we complaining this from more then 2 years, there should rebate on every month bill untill line issue are fixed and speed work as per plan, when we not getting the actual plan service no mean of paying monthly rent for kbps speed what we getting and most of time montly bb will be dead for 5 to 10 day's most of the time.
          Aug 9, 2016
          Complaint marked as Resolved 
          Hello Team, still reported issue exist, we not getting response from exchange to this issue, when ever we try to raise complain on 1500 toll free no, we get complain already open, if complain all ready open why billing still happening, why we not getting permanent fix ... kindly escalate to higher management on BSNL on this reported issue. which is more the 2 year old complain, and still we waiting for permanent solution thanks Suriya
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Welcome to bsnl broadband (Multiplay network) speed tester portal

          Your ip address is: 63.87.170.71 date of test:[protected]:25:19
          Your current bandwidth reading (In mega bits per second) is:

          87.40kbps

          (Download speed in kilo bytes notation is 10.93 kilo bytes/sec).

          Retest close

          Web designed by broadband noc, bangalore
          you can see the test result for BB speed

          WELCOME TO BSNL BROADBAND (Multiplay Network) SPEED TESTER PORTAL


          Your IP Address is: 63.87.170.71 Date Of Test:[protected]:27:02
          Your current bandwidth reading (in Mega bits per second) is:

          115.60kbps

          (DOWNLOAD speed in kilo bytes notation is 14.45 Kilo Bytes/sec).


          Retest Close

          WEB DESIGNED BY BROADBAND NOC, BANGALORE
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            U
            ushasriram
            from Delhi, Delhi
            Aug 1, 2016
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            Address: 600018

            Dear Sir,

            I have provided telephone disconnection for the above numbers in the month of april2016. But so far disconnection is not done but they are debiting phone bills every motnh through ECS. I asked my bankers to stop the auto debit facility.even then it is getting debited. I do not know what to do. Kindly on receipt of this letter please do disconnect the phone . it is in my owner's name R S Bhandari
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Andal v baskaran
            a few seconds ago
            Country: India
            an 26/07/2016
            I want to deactivate the BSNL hungama plan as soon as possible. do it immediately. My land line number is[protected]
            Dear sir,
            My mobile number is [protected]. pleace help me to stop unwanted sms's of Love Tips for Girls Service, Beautiful Summer 2016 Girsl, Teasing video clips from BV-650500/[protected].
            http://wap.hurraau.com/BsNl/cwE/vd_v.jsp?p=sgs[protected]eC

            Please stop all such msgs.
            Sir
            bsnl broadband net not working since last 1 week
            I'm complaining for my landline phone because my phone is always off and line are mixing with another phone so please take action.
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              parma39
              Aug 1, 2016
              Resolved
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              Resolved

              Address: Nalanda, Bihar, Bihar Sharif

              Incoming calls barred from december 2015. I requested senior officers cc and bsnl office bihar sharif nalanda bihar about hundred times to start incoming calls but result zero. They are throwing each other. Due to barred incoming calls facing a lot of problems so kindly start incoming calls urgently
              +1 photos
              Aug 2, 2016
              Complaint marked as Resolved 
              Incoming calls not yet started after lapse of above seven months time . please start incoming calls urgently
              Aug 18, 2016
              Updated by parma39
              Incoming calls aavi tak chhalu nahi kiya gaya hai. Kindly chhalu karbayi jaye
              Aug 30, 2016
              Updated by parma39
              Mere number ka incoming calls aavi tak chhalu nahi kiya gaya hai jise shighra chhalu kiya jaye
              Sep 24, 2016
              Updated by parma39
              Result ZERO
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                V
                vasubsr1979
                from Delhi, Delhi
                Jul 29, 2016
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                Address: 506001

                Today i recharged 39net balance amount deducted but balance not recived pls arrenge balance.
                Recharge detail


                Payment status completed successfully.
                Transaction status transaction successful oxitransid -[protected]
                Reference number[protected]
                Transaction id oxisbi20749612
                Service val*bsnl*ap, [protected]
                Bank transaction id ig0ckwmzz9
                Transaction time 7/29/2016 5:14:43 pm
                Recharge amount 39
                +1 photos
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Please block my sim card number [protected] which is lost on 24/7/16
                Please block my sim card number [protected] which is lost on 24/7/16
                Please block my sim card number [protected] which is lost on 24/7/16
                Please block my sim card number [protected] which is lost on 24/7/16
                Please block my sim card number [protected] which is lost on 24/7/16
                Please
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                  P
                  Prasad Bbd
                  from Bhattiprolu, Andhra Pradesh
                  Jul 29, 2016
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                  Address: 534199

                  I submitted all the proofs required, but yet it is not activated, this is fourth day
                  being a largest tele networking service this not fair for you even remaining networks activates in hours but u take days and weeks to activate, did i have to do anything to activate therre is no complaint in bsnl portal too, how could we have to reach you, guys if any o[censored] know the solution to resolve this please send it
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    N
                    Narendra463. 8143987463
                    from Hyderabad, Telangana
                    Jul 29, 2016
                    Resolved
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                    Resolved

                    Address: Hyderabad, Andhra Pradesh, 500050
                    Website: paytm.com/myorders/1921867852

                    Wrong recharge to different bsnl no.
                    Sir,

                    I have mistakenly done recharge to the wrong number [protected]. Could you please unload those amount from that number, that number not working and reload to my number bsnl (Andhrapradesh) [protected]. Please help me.

                    My number:[protected]
                    Wrong number: [protected]
                    Recharge amt:550
                    Transaction details-paytm portal
                    Paytm transaction no - [protected]
                    Operator ref no :[protected]
                    Transaction date:[protected]
                    Amount: 550.00
                    My number :[protected]
                    Jul 29, 2016
                    Complaint marked as Resolved 
                    i got refound my amount.thankyou
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Sir,
                    I Inderjit singh Aulakh son of late Gurdial singh Aulakh, village babri jiwanwal gurdaspur punjab want to disconnect my bsnl landline number 242172.
                    Pls take necessary action as soon as possible.
                    Thank you
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                      S
                      sijuviswam
                      Jul 28, 2016
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                      Address: 690521
                      Website: BSNL

                      I mr siju viswam am an ex service man and presently working at dubai. I have a bsnl land line no [protected] with internet borad band connection. For a past few days, my land line got damaged and problem with internet also. My wife went 4-5 time in bsnl sasthamkotta office and registered complaint for the same. But till date no action has been taken. Mostly the internet is using by peoples like me living aborad is to talk with family.In view of the above you are requested to do the needful at the earliest.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        N
                        ntfgaddr
                        from Noida, Uttar Pradesh
                        Jul 28, 2016
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                        I lost my mobile sim card on 24.07.2016, request you to block my bsnl prepaid sim card no. [protected]
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                          Veni .R
                          from Hyderabad, Telangana
                          Jul 28, 2016
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                          Address: Visakhapatnam, Andhra Pradesh, 530002
                          Website: Bsnl

                          My sim has not yet activated till now. I purchased it 3 days back my phone number is [protected]
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                            Dhanateja
                            from Kakinada, Andhra Pradesh
                            Jul 28, 2016
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                            Address: 533002

                            I purchased new bsnl 3g sim 3 days back i. E 25/07/2016
                            Sim card number: [protected]
                            It was not activated

                            Please activate the service

                            I gave my personal contact number [protected]
                            I didn't get any information about the activation of sim card

                            So send me any information regarding sim card activation..

                            I'm unable to contact any person with this sim card
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              A
                              Anim245
                              from Mumbai, Maharashtra
                              Jul 27, 2016
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                              Address: New Delhi, Delhi
                              Website: www.externalbsnlexam.com

                              Hi,

                              This is regarding payment issue that i am facing for the application of bsnl post of junior engineer (je), (esrtwhile tta).

                              My register number is 1073493.
                              The application fee for this post is rs.[protected] including the service charge).
                              While registration i paid the fee using my netbanking site and my account was debited with rs.1000+service charge. but still in the site it is showing (attached image) that i have not paid the fee. neither i got the mail from the payment gateway for the fee payment.

                              I lost my rs 1019 rs.

                              So i request to take necessary action to accept my fee in the applicant site or suggest me about the refund and should i pay again.

                              Regards,
                              Abhishek sharma
                              Email id - [protected]@gmail.com
                              [protected]
                              +1 photos
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                Sreelekshmi695002
                                from Kollam, Kerala
                                Jul 27, 2016
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                                Address: Kollam, Kerala

                                Rs 80/- per two days on 22nd and 24th july 2016 (total rs 160/-) deducted directly from ph no [protected], owned by n. shamughan
                                Complaint submitted at bsnl office sasthamcotta, but no action taken on it.
                                You are requested to look into the complaint. contacted with customer care before submitting the complaint, according to them the amount was withdrawn after isd call from this number, but they could not trace and handover the number.
                                No isd call was made in this phone as their argument. steps may kindly be taken to refund the wrongly withdrawn amount rs 160/-.

                                Address of complainant:
                                N shanmughan
                                Shaiju cottage, pulikulam
                                Parakadav po sooranad north
                                Kollam, kerala
                                690561
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  Swarup Panda
                                  from Chennai, Tamil Nadu
                                  Jul 26, 2016
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                                  Address: Chennai, Tamil Nadu, 600097
                                  Website: Lost sim

                                  Hi,
                                  Please immediately block my phone sim having phone no [protected]
                                  as my phone got theft as its one of my important no. where am having all important contacts and all bank transaction comes to that sim. I dont one anyone to misuse my phone. So please its my sincere request to block my number as soon as possible for which I shall ever be obiliged.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  In Kumbhargaon tahsil Karmala district solapur no any mobile network. Kumbhargaon has upto 4000 population and many people uses mobile phone near by the village. So please provide us Mobile tower so we can get network.
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                                    A
                                    alokp2chandra
                                    from Imphal, Manipur
                                    Jul 26, 2016
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                                    Address: 800026

                                    Dear sir
                                    I have deposited rs.2000/- in year 2003 for a landline connection but up to till time it is not given to me. On 08.01.2016 i have given a letter with original demand note for returning amount of security then my file is going from kankarbagh to rajendra nagar bsnl office after taken our bank account details for refunding.
                                    At present our file is pending at mr. Shambhu kr. Singh (Sdo) bsnl kankarbagh patna from a long time.
                                    Yours truly
                                    Kumar brahmanand
                                    Patna
                                    Mob.[protected]
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      doss b
                                      from Chengalpattu, Tamil Nadu
                                      Jul 25, 2016
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                                      Address: Chennai, Tamil Nadu
                                      Website: bsnl-hungama movies/music plan

                                      Sir, I have sent a mail to e.mail id. support.[protected]@hungama.com on 23/07/2016
                                      to deactivate/cancel my hungama service plan. But there is no response till now. My phone no./service id is "do22741727". Since I did not use the plan, kindly refund the amount already paid by me inadvertently and deactivate my hungama plan immediately.
                                      With Regards
                                      DOSS B
                                      Phone no. [protected]
                                      cell no.[protected]
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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