Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir/maam, my name is vikas mishra and mn is [protected]. My complaint number is 2f03891372. I had a problem regarding data speed on my mob. No. I recharged a plan of rs. 333 of 3gb high speed data daily for 3 months but after 1 months data speed is only 40-60 kbps now and i am not able to use original high speed data of 3gb daily. I talk to customer care on number 1503 but they could not resolve this problem

Here i am updating this mail for bad connection of bsnl landline connection. My landline connection stuck two months before. I am updated complaint to bsnl office nit calicut one month before. But i didnt get any response from office. This month i got bills also. I needs an urgent solution for this bad service from bsnl team. Its two months i am waiting here. Please do the solution as earliest.

Sir,
My self nishant shingdilwar has applied for new landline connection and paid connection fees of 750 rs in march 2017 to mr shukla mob no [protected]. He has said we will give you landline connection with in 3 days.
After few days i have tried to contact him for my landline connection many times but he never replied till yet. Still i am waiting for connection.
He haven't given connection till yet.

Now i have received the telephone bill of rs 1194 on dated 26/06/2017 attached with this complaint, seems disgusting, without giving connection how to pay such amount of bill.
I am requesting you sir please first give me landline connection and withdraw/correct the bill you have sent to me as soon as possible.
Please solve my problem.

Nishant shingdilwar
Mob [protected]
Detail address c-78, cspgcl colony,
Vill-basantpur, district - janjgir-champa,
Chhattisgarh -495671
Please see attached bill with this for further information.

Dear sir, this is to inform you that due to delay in payment of my landline dues, on the ground of my absence in my residence i couldn't pay the dues resulting in disconnection of both incoming and outgoing calls. I have already paid the entire dues and requesting you to restore connection at a very early date. Thanking you,. Pradip chatterjee date: 27/06/2017.

Good day,

I am receiving unnecessary sms from the the bsnl mobile service which defects my phone software and several time i been formatted due to this issue
Recently in last week i have registered dnd (Do not disturb facility also) even though i am receiving such message please take immediate action against the service provider and sender

Thanks
Mohamed musthafa
[protected]

Bsnl cellphone signals are not working properly,
Address: durgarao
Flat no 404, tejasri residency,
Roand no - 7 c
Bandari layout, nizampet village
Hyderabad 500090.

Serval times complaints submitted, except bsnl remaining all netwoks are working here,
Bsnl is so lazy, here.
Even several times asked for landline connections, they are not interested
It is very near kukatpally.
Very very poor response from bsnl teams
Please resolve this signal problem, all are hanging in balconies when to attended the call.
Thanks
Durgarao
[protected]

My tel number[protected]. I booked one complaint on 20th for a same issue as 3rd time in this moth. From last 3 days trying to call exange but no one pic the call. Many times called c'care keep saying ur problem vl solved soon. The line taken from post to home was less than 15' hight. When heavy vehicle pass it get cut. Again and again they simple connect the wire and go. Same prob very next day. Each time they took 4-5 days time. So more than 12 days no net in this moth. But i have to pay full amount of bill. Ever worst service i faced. Finaly decided to cancel the line in this moth. No other way.

Hi sir
in my home i have broad band conection
but its not working properly
but i m paying monthly 1500 rs
we complaint so many times but no proper response
i feel very poor service
they are not solving, instead they said service is like this only, i[censored] dont want surrender any time no issue for that
kindly take it as serious issue
per visit they request 250 rs also commision
my phone no [protected]

Dear sir,
I have surrendered my land line connection with my instrument. I have completed all documentation formalities at indore nehru park head office of bsnl. My connection no was[protected]. I was promised that with in a month time i will get my deposit amount.
Date of submission of application[protected] and submission of instrument and dues payment was done on[protected]. Office clark was mrs kanase. I gave details of my bank account also to them.
I have phoned them on several occasion but not getting my problem resolved.
Savita hari shankar sharma

I have applied online for a new landline connection at bhiwandi location in bsnl office. Customer care has given me some numbers of higher sales officials from bhiwandi office. The numbers which are given are all diverted or switched off. Bsnl officials do no no cooperate for the new landline connection in bhiwandi office. I request consumer forum to give an alert to bsnl kaylan office asap.

My sim card bearing no.[protected] and connection no. [protected] stopped working for last 7 days and showing 'insert sim' even after inserting the sim in the slot.
I have tried many times to pay the bill on line but the otp is not sent at other contact number of other than bsnl.
I want to get the problems solved ant to know the status of the sim card as well or furnish the guidance for resolution of the problems.

I am mr. Nehal shah, i have recharge data pack of 333 on 18th june '17, after that recharge my internet not working, i have tried to solve the matter through customer care executives, but they are not able to solve it, so i need to come to you, because i have paid my money 6 days back & my internet is still non operational, so please reply when my internet will be operational or will you refund my money?

Pfb for my complain no.
Circle call type status booking date resolution date customer feedbac
1f23316839 gujarat complaint open 23/06/2017
1f22369736 gujarat complaint resolved 22/06/2017 23/06/2017 internet not working
1f20369623 gujarat query resolved 20/06/2017 20/06/2017
1f20368969 gujarat query resolved 20/06/2017 20/06/2017
1f19316676 gujarat query resolved 19/06/2017 19/06/2017
1f19305069 gujarat query resolved 19/06/2017 19/06/2017
1f19304972 gujarat query resolved 19/06/2017 19/06/2017

My name is vikas mishra and mn is [protected]. My complaint number is 2f03891372. I had a problem regarding data speed on my mob. No. I recharged a plan of rs. 333 of 3gb high speed data daily for 3 months but after 1 months data speed is only 40-60 kbps now and i am not able to use original high speed data of 3gb daily. I talk to customer care on number 1503 but they could not resolve this problem and send me a msg that please contact with csc or via email on [protected]@bsnl.co.in but today is 22 june 2017 and i am facing same problem regarding data speed.

They are not resolving my issue they are making fool of their customer because plan of 3 months but giving for only 1 month high speed data.

This is totally fraud by bsnl.

Please resolve this issue as soon as.

I have telephone conn... No..[protected] at ujjain mp.
I have been trying to pay the bill online but there is always failure of the transaction of payment. Saying the "sorry and try again"
This happened continue months together.
Today i again tried to pay online for invoice no.[protected] dt. 02/06/2017for rs. 1265/= but as usual the transaction failed. The ref. Is... Fcdr[protected] and it happened at their own portal site.!!!
What a shameful matter!
Govardhan tiwari
Mr. Tiwari [protected]@gmail.com

I was holding a bsnl broadband connection in electronic city, bangalore and it has been terminated few months back (On 11th jan 2017) as per my request with the proper procedure to be followed.

Telephone number: [protected], customer id : [protected], account number : [protected]

They supposed refund rs. 2496.54 (1646.54 excess paid amount + 850 is deposit amount) to my bank account.

I have written emails to [protected]@bsnl.co.in, [protected]@gmail.com with all the details. But till date the refund is not initiated.

I'm still looking for higher authorities emails/phone numbers to proceed on this. Please let me know if anyone have the contact details.

Hi team

On thursday and friday that is 15 and 16 june 2017, we receive a call from bsnl customer care number on my mobile number '[protected]' as we received the call amount of rs 120 and around rs 70 were deducted.

Request you to please look into this on priority.

Multiple times called customer care number - [protected], every time they say server is down please call later.
Once customer care executive ms nidhi said they are not able to check the details please contact ' [protected]' number to get all details.

When dialed [protected], operator say incoming call to number is not available.

Is this the way to support customer?

Requesting bsnl team to look into the matter on priority and help me in getting my money back.

Thanks
Paramjeet kaur

I pay bills to bsnl for not getting any connection & i mentioned them that "please keep doing your best to interrupt internet connection (Really?!) as much as possible. But nowadays they are providing internet! I am amazed! I paid for no connection but how come i am getting net? :o then my mom told me that i pay for getting internet & they take the money to interrupt the connection!
*did you get the sarcasm? Bsnl is the crappiest network provider in india & modi ji should choose jio or other caring service provider/s as pilots for #digitalindia project! Shame on you bsnl, you suck!! Got it?! You s u c k!!!

I lost my mobile handset alongwith my sim card at bengaluru railway station. My mobile no. Was [protected] i want to block the sim card so that no one mis use it. But the bsnl officials say they require a copy of fir. Only for blocking a sim card, fir should not be insisted upon. I request the bsnl to block my sim immediately.
My temporary mobile no. Is c/o binder paul mob. No. [protected]

Dear sir,

We given a request to your office for restoration, one of our landline number 254236, but till now its not done. We are regularly taking follows up with your local [protected]@ hansi but still nobody is taking interest for processing this request. For your kind information we already paid all kind of bill nothing is pending from our side, restoration request already given to your officials at 1st if june 2017.
Regards
Icici bank ltd
Hansi branch
Address arya complex jind chowk hansi.

Sir/madam, my recharge flexi no. Is[protected], i have done a wrong recharge for amount 156/- reference no. Is [protected], for which i requested a reversal from bsnl, they told me the procedure but at first i was unable to send the message after contacting bsnl costumer care finally i was able to send the message, but then it wasn't accepted saying transaction time duration should not be greater than 0.5 hours, after again calling coustmer...