Big Bazaar — Improper billing and Poor response of Big Bazaar Staff, Vaishali Nagar, Jaipur, Rajasthan

Address:

Jaipur, Rajasthan

Hi, PFA bill, cash memo no - 0017241 Tr:10454.Yesterday I purchased few items from Big Bazaar, Vaishali Nagar, Jaipur, Rajasthan. After billing when checked the bill then found huge difference in prices. All parts were billed at MRP though Big Bazaar prices mentioned at the pick-up place was different. e.g. Price of Pamper pants mentioned at pick-up place was Rs.610 but billing was done at MRP i.e. Rs.690. Similarly for all other items. When contacted customer care then response of Customer care representative Mr. Karam Veer was very poor. He didn't even checked the bill properly and prices mentioned at the pick-up place but simply said that all parts used to be billed at MRP. I used to frequently do purchasing from Big Bazaar and am quite aware that parts are not billed at MRP.The same piece of Pamper Pants at Reliance is of Rs.600. Even if we purchase that same product from any medical shop then also we get atleast discount of 5%. Then what is the benefit in purchasing it from Big Bazaar?? So, would like to draw your attention from the same and kindly request you to instruct your representatives to attend customers properly and give the satisfactory answers. Also pls do the needful to refund the extra amount. Bill amont: Rs. 2250 and actually it must be of Rs. 2011 Thanks and Regards Anupam D. Sinha +91-[protected]