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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 120

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R
Raghav Dhinakaran
Sep 4, 2020
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I made an online transaction to apply for an examo online with upi through billdesk. The payment was unsuccessful but the transaction is processed and the amoung is debited from my account.
BillDesk customer support has been notified about the posted complaint.
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    A
    Abhi_nehra
    Sep 3, 2020
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    Address: IIM Indore

    As I can see across various submitted complaints, students are trying to pay their IIM CAT forms through UPI bill desk but the payment is failing even though the amount is getting deducted from their bank account.

    I faced the same issue when I tried to submit my CAT form and tried paying through GPay an amount of Rs. 2000 on 3rd Sep at 12:18AM. The amount was deducted from my bank account but never reached the IIM account due to which my form could not be submitted. I am attaching the receipt as a proof and request you to credit Rs. 2000 back to my account without delay.
    +1 photos
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    Was it resolved?
    I faced the same issue today
    Reply
    Abhi_nehra's [Complaint's author] reply, Sep 4, 2020
    Not yet. Still waiting for a resolution and amount to be credited back. Seems like many people are facing this issue since last many days on CAT website.
    Yashaswi P's reply, Sep 7, 2020
    Is the issue resolved Abhi_nehra ? If yes how many days did they take for resolving the issue ?
    Did you try contacting the bank? I couldn't as it was already after 5p.m.
    Reply
    Hi, did you get any response as I am also facing the same issue.
    Reply
    S Preetham's reply, Sep 5, 2020
    Even iam facing the same issue
    Is it solved bro? They told me to wait for 48 hours for an updation on CAT helpdesk
    Reply
    Yashaswi P's reply, Sep 6, 2020
    Hi, is your issue resolved. Even i m facing the same issue and there is no update from their end
    S Preetham's reply, Sep 7, 2020
    not yet
    Yashaswi P's reply, Sep 7, 2020
    do u have any idea on how to proceed further
    No...
    I've been trying to reach cat helpdesk on call but they're not responding
    Reply
    Yashaswi P's reply, Sep 7, 2020
    Same with me. There is no response from their side. If ur issue is resolved do let us know about the time taken by billdesk to solve the issue
    Sure
    Reply
    Yashaswi P my application form has been submitted today automatically after contacting CAT helpdesk yesterday via email.
    Reply
    Yashaswi P's reply, Sep 8, 2020
    Did you receive any response mail from the helpdesk? Even i contacted them through mail but i didn't receive any response mail from their side and neither my application form status is updated.
    Hi everyone, I wrote to the email address [protected]@billdesk.com regarding this and I received a response stating that the payment has been settled with the merchant.
    My application also got submitted successfully. You too can try this. Thankyou :)
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      N
      Nishi_Arora
      Sep 3, 2020
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      I've made payment for the cat application but the status of payment displaying failed even though money got debited from my account.
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        V
        Vaishnavi Vishwakarma
        Sep 3, 2020
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        Amount has been deducted from my account but my application form of CAT 2020 has not been submitted.
        BillDesk customer support has been notified about the posted complaint.
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        I too faced the same problem
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        i am also facing same issue. is this issue resolved. please let me know the solution
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          S
          Spandu Spandy
          Sep 3, 2020
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          Made a Payment through Billdesk for ICICI HFC FD opening. Got transaction error after amount deducted and did not receive confirmation/refund for the same.
          BillDesk customer support has been notified about the posted complaint.
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            D
            Debasmita Panda
            Sep 3, 2020
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            On 31st August, I made a payment of Rs 2000 for my CAT form. The amount got deducted from my account but the merchant hasn't received it and the amount has not been refunded yet.
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              P
              piyushpandey
              from Lucknow, Uttar Pradesh
              Sep 3, 2020
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              My payment done but not pay to payee
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                S
                Samanlok
                Sep 2, 2020
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                I had made a payment while filling CAT 2020 form. Amount has been deducted from my account but my CAT form didn't get submitted due to "payment failed".
                +1 photos
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                Sep 02, 2020
                Updated by Samanlok                 New image attached. Please resolve it asap. I need to resubmit my CAT form. Registrations will close by 15th sept 2020

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                Have you got any response or moneyback as iam facing the same problem
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                  S
                  Suraj Chatakondu
                  Sep 2, 2020
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                  CAT 2020 Registration fee: 2000
                  Date and time: 2 Sept 2020, 7:26 PM
                  Payment through Google Pay UPI
                  The transaction was successful in Google Pay and the amount debited from my account, but on the CAT website, it is showing transaction unsuccessful.

                  Please revert my money back as soon as possible, so that I can try to register again.
                  +1 photos
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                  Have you received your moneey back?
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                    P
                    pradipalaskar
                    Sep 1, 2020
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                    Address: Pune

                    I had applied for loan through scb bank which was later cancelled. Got confirmation from scb bank as well for cancellation. But billdesk is still sending "fraudulent loan e-mndate registration" mails to me so i can click on that link to set up auto debit emi's.
                    I have requested billdesk customer support to stop these requests, but seems they are still trying to use my saving bank account to pull money out of my account.
                    I can clearly see that link redirects to payment gateway where my saving bank account & amount is already mentioned. Bill desk stores such data even after the cancellation leaving chances to online fraudulent behaviour.
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                      J
                      Jaimeet
                      Sep 1, 2020
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                      On 31st august, i had made a payment of rs. 39, 651 for my electricity bill, to dhbvn.

                      The amount got deducted immediately, however i was shown a message that my transaction has failed, and my biller has not received the payment.

                      Below i am attaching a screenshot of the payment,

                      What kind of a service is this? They do not even have a customer care set up.
                      +1 photos
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                        S
                        Saurabh Lad
                        Sep 1, 2020
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                        Address: 515, Atma House, Ashram Road Ahmedabad Ahmedabad District Gujarat India - 380009
                        Website: 515, Atma House, Ashram Road Ahmedabad Ahmedabad District Gujarat India - 380009

                        I am saurabh lad, i have filled my cat 2020 form on 31 th august 2020 and made payment through billdesk qr code. My amount from my bank account has been deducted but the transaction is showing unsuccessful.

                        Kindly request you to refund my payment as i have to resubmit my cat 2020 application form and pay again. Please do the needful as soon as possible as my exam date is near.
                        +2 photos
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                        same issue
                        Reply
                        I am Ankita Rande I have made cat 2020 payment, amount has debited but transaction is unsuccessful.

                        iimcat 2020 : payment debited from account but transaction unsuccessful - Comment #3733684 - Image #0
                        iimcat 2020 : payment debited from account but transaction unsuccessful - Comment #3733684 - Image #1
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                          S
                          Saurabh Lad
                          Sep 1, 2020
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                          Address: 515, Atma House, Ashram Road Ahmedabad Ahmedabad District Gujarat India - 380009

                          I am saurabh lad, i filled my cat 2020 form on 31th august 2020 through billdesk qr code. My amount has been deducted from my bank account but the transaction was unsuccessful.

                          Kindly request you to refund my amount as i have to pay and resubmit my cat exam application form. Please do the needful as soon as possible as my exam date is near.

                          Qr transaction id : shd[protected]

                          Upi transaction id :[protected]
                          +2 photos
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                          I am Alvin Chacko, i filled my cat 2020 form on 11th september 2020 through billdesk qr code. My amount has been deducted from my bank account but the transaction was unsuccessful.

                          Kindly request you to refund my amount as i have to pay and resubmit my cat exam application form. Please do the needful as soon as possible as my exam date is near.

                          iimcat 2020 - payment debited from account but transaction unsuccessful - Comment #3733174 - Image #0
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                            G
                            gppanda
                            Sep 1, 2020
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                            Resolved

                            request for a refund : transaction failure and money deducted

                            Address: BillDesk Payment Gateway, Mumbai

                            On 23.06.2020, i filled a online form of ptet2020 and paid rs.500/- from my debit card through billdesk payment gateway.
                            After paying, i paid and got the message "maintenance activity is currently in progress, please try after some time". But meantime my money has already been deducted from my account.
                            I wait for 24hours and called to the ptet office and confirmed that the money has not been reached in their account.
                            I...
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                            H
                            Himanshu_9807
                            Sep 1, 2020
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                            I made a payment for cat application form from billdesk upi mode. The amount got debited from my account but the application form didn't submit. Please refund it at the earliest.

                            Upi reference no.[protected]
                            BillDesk customer support has been notified about the posted complaint.
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                              A
                              Ayansh Mishra
                              Sep 1, 2020
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                              Website: iimcat.ac.in

                              I had done payment for cat 2020 on 30th aug 2020 at 3:34 pm, the money was deducted but the payment status at the cat site is showing failed.
                              Below are the screenshots attched.
                              Request to please resolve on priority.
                              +2 photos
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                                M
                                Manucheerful
                                Aug 31, 2020
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                                Dear sirs;

                                I made a payment of rs. 1033.10 through billdesk gateway towards my png bill to igl for rs. 1033.19 on 31 august 2020 at 3:48 pm.

                                My icici account has been debited but the payment has not been credited to igl and it shows an "error".

                                Kindly help.

                                Thanks and regards,

                                Gagan malik
                                Ph: [protected]
                                BillDesk customer support has been notified about the posted complaint.
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                                  R
                                  Rmasha
                                  Aug 31, 2020
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                                  I made payment via billdesk for cat application and the amount got debited, but the transaction was not successful due to which the application has not been submitted.

                                  Upi transaction id:[protected]
                                  To : [protected]@hdfbbank
                                  Date : aug 31st, 2020 12:37 pm

                                  Kindly, resolve this at the earliest.
                                  BillDesk customer support has been notified about the posted complaint.
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                                    A
                                    Azizali00a1
                                    Aug 31, 2020
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                                    Address: Billdesk.relience-jio-prepaid@icici

                                    Money deducted but recharge not successful... Its been 3 days
                                    +1 photos
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                                      D
                                      Devansh Bansal
                                      Aug 30, 2020
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                                      I made a payment for cat application form from billdesk upi mode. The amount got debited from my account but the application form didn't submit. Please refund it at the earliest
                                      +1 photos
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                                      Hello Devansh, I had the same issue while submitting the CAT form just now. If your money is refunded, can you please tell me the procedure you followed?
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