Billdesk — bill desk tata sky com

Address:

Bangalore, Karnataka

I have done payment from SELF Hdfc UPI to Tata Sky Hdfc UPI account they said they haven't received the payment where my bank confirms payment is given to them.

This is so horrible experience with the first day of Tata Sky.
I took new connection and after installation of DTH, I paid through quick recharge and when I approached customer care executive they said payment is not yet done.
Looking at the UPI transaction it says clearly paid to “tatasky.[protected]@hdfcbank”.
And the payment has been received by Tata Sky Com.

Now the customer care executive says it will take 3 days to activate the account.
Else make payment again. I seriously don’t understand why the customer is being harassed like this if they have to provide connection they will call multiple time to take new connection.
I want this to be resolved as soon as possible.

Service ID : [protected]
Register Email Id : [protected]

Amount Paid : 1755

Time of payment : 2:25 PM

Please find the attached UPI payment notification along with the UPI Transaction ID.