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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025

Complaints 5416

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656

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4760

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Address: 785001

Website: billdesk.com

Sir/mam
I have made a payment of rs 1586.81 against my electricity bill through SBI internet banking using billdesk payment gateway on dt. 29 Sep 2018. Though it showed that the transaction was successful and even money was debited from my bank account but the same is not reflected when I view my electricity bill again. The transaction id is NSBI[protected]. How much time will it take to show that there's no outstanding amount left to be paid? Or if the payment is not received by the company when will my money be refunded? I look forward to hearing from you soon.
Thanks
Pooja Goswami
Email id poojagswami.[protected]@gmail.com

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Dear Sir/Mam,

We will like to inform you that the amount of rs 10324 has been paid through net banking on dated 28.09.2018 against the Manappuram Finance is till not reflecting.

The payment has been deducted from the bank a/c of ICICI, Pallavaram Chromepet branch, Chennai against online payment transaction Reference no: Nici[protected]. Could you Please help me out Regarding this Problem. Kindly please do ASAP.

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R

Rajasri Ranju

from Tanuku, Andhra Pradesh

Oct 1, 2018

I have recharged jio number through paytm but it is showing as bill payed to billdeskutil, when can I expect refund amount

N

Nithin Anju

from Nazareth, Tamil Nadu

Oct 2, 2018

Respected Sir/Ma'am I paid my loan amount costed of Rs.5094/- at 01/10/2018 through UPI Payment
And my due date is 04/10/2018
The amount was Debited from my account but didn't reflect in my Kredit Bee app
Kindly resolve this problem

Kindly find attachment

money debited but not reflect to concerned - Comment #3227742 - Image #0

money debited but not reflect to concerned - Comment #3227742 - Image #1

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Address: Ujjain, Madhya Pradesh, 456006

Website: Paytm

I can't recive any confirmation massege from paytm payment deducted by my bhim upi

+1 photos

Sep 26, 2018

Complaint marked as Resolved

I can't recive any confirmation massege from paytm but payment was deducted in my sbi account

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A

avala sarala

from Mumbai, Maharashtra

Oct 1, 2018

Eventhough i have completed my electricity bill payment the bill status is showing as unpaid. But akount has been deducted from my bank account. So pleaae resolve my issue.

upi transaction - Comment #3225620 - Image #0

avala sarala's reply, Sep 28, 2018

Please refund amount to my savings bank account

avala sarala's reply, Sep 28, 2018

Details regarding payment are submitted here

R

Ramesh0812

from Kaikalur, Andhra Pradesh

Oct 1, 2018

Please refund amount urgently sir

upi transaction - Comment #3226192 - Image #0

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Address: 560003

Website: XAT

I paid my XAT fees through BillDesk. Right after submitting the OTP, the screen became blank. I have not closed the page. I do not know if the payment has been made. If the payment has been made, I have not been given a confirmation. The same happened with the SNAP fees and it has been paid twice and the excess amount of Rs. 1750 has not yet been received back.

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B

bor

from Port Blair, Andaman and Nicobar Islands

Sep 27, 2018

I was trying to apply for gate exam through my mothers debit card but it say that transaction is failed

A

Avdhesh kumar neeraj

from Delhi, Delhi

Oct 1, 2018

My bill Torrent Power LTD (AGRA) is not paid but Amount is debit in my account .
My Service no[protected] .
Bank transaction is ( BIL/[protected]/ TORRENT BILL/ NICO[protected] ).
MOBILE NO . [protected]

payment made twice - Comment #3226155 - Image #0

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Address: Mumbai City, Maharashtra, 400049

Dear sir,

We will like to inform you that the amount of rs 4200 has been paid through net banking on dated 20.09.2018 against the hdfc credit card is till not reflecting.

The payment has been deducted from the bank a/c o[censored]nion bank of india, juhu tara branch against online payment transaction reference no nubi[protected].

Dear customer,

As requested by you, please note that the following payment has been processed through billdesk:

Company name: hdfc credit card
Card no: xxxx xxxx xxxx 0688

Payment amount (Rs ps): 4200.00
Payment date: 20th september 2018
Payment through: union bank of india

Transaction identification number: nubi[protected]

Please quote your transaction identification number for any queries relating to this request.

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க

கணேஷ் குமார்

from Salem, Tamil Nadu

Sep 25, 2018

Dear sir /madam
Please kindly Send my payment in HDFC CREDIT card last 7 Days not credit in Hdfc credit

credit card payment not reflected : nubi6701285390 - Comment #3219865 - Image #0

T

Tarachand Verma Tcv

Sep 25, 2018

Sir I online light bill payment date 13 september ko rs 17321 ki bill payment fail ho gyi par money abhi tak refund nhi hui plz sir help me soon because meri late fees penalty lag jayegi plz sir help me

Thanking you

credit card payment not reflected : nubi6701285390 - Comment #3220142 - Image #0

credit card payment not reflected : nubi6701285390 - Comment #3220142 - Image #1

Tarachand Verma Tcv's reply, Sep 25, 2018

Sir I online light bill payment date 13 september ko rs 17321 ki bill payment fail ho gyi par money abhi tak refund nhi hui plz sir help me soon because meri late fees penalty lag jayegi plz sir help me

Thanking you

R

Raks Chauhan

from Jalandhar, Punjab

Sep 25, 2018

Sir, Madam

Today 19/09/2018 i initiated online payment for LIC pay direct form using internet banking option which failed but money was deducted from my account at that time and an amount of rs. 826 was deducted. My LIC payment still showing pending and my LIC payment today is last date. Money has not been refunded

Reference Id 94546528

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Address: Rangareddy, Andhra Pradesh, 500070

Website: www.tsprrecruitment.in

Sir/madem,
I am swetha i applied for tspsc panchayat exam september 11th 2018, when i was doing registration https://www.tsprrecruitment.in site after login to the site first it is asking payment so i paid through net banking option bust site had a problem so two times 800*2=1600,
Money was deducted, but it was showing payment failed, so please refund back my money.

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Address: 713103

I was making kreditbee loan repayment online payment. I was asked to choose mode of payment. I choosed upi instead of debit card. When i clicked upi it asked me my vpa which is virtual payment address. After i typed my vpa it asked me to login my upi app. When i logged into upi app i found one notification requesting 5094.06rs which was my kreditbee repayment amount. It was indiaideas @icici, ac no [protected]. When i transferred 5094.06rs, amount was deducted from my account, but i didn't get any messages from kreditbee and my payment is not done. So please sir please refund my money...
Mahadev roy

Transfer invoice account details is... Mahadev roy [protected]... [protected]@gmail.com..

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Z

Zayn Ahmad

from Delhi, Delhi

Sep 25, 2018

My order has been cancelled from dominos pizza but my amount deducted from my paytm acount ₹399 from your billdesk food1 on 5 sep 2018 03:44 PM please refund my amount asap
Order id: NPT[protected]

indiaideas@icici refund money - Comment #3220054 - Image #0

S

Sweeti Malhotraa

from Chennai, Tamil Nadu

Sep 25, 2018

I did my hsbc credit card payment through billdesk..but i have not received any confirmation email ...its not reflecting in my online banking as well...this is my transaction reference number..NSCB[protected]...kindly provide an update as soon as possible..my email id is neelimatiwari.[protected]@gmail.com...contact details..[protected]

indiaideas@icici refund money - Comment #3220154 - Image #0

P

Prabir Ghorai

from Barddhaman, West Bengal

Sep 26, 2018

I have tried to pay WBSEDCL through Billdesk. My account has been debited the required amount but the payment is still pending.Please pay to WBSEDCL soon. Here I have enclosed the required documents below, please verify it

Prabir Ghorai's reply, Sep 18, 2018

Invoice number : 488001976559

Prabir Ghorai's reply, Sep 18, 2018

My complaint has not resolved, , , !

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Address: Mysore, Karnataka, 570002

Website: m.kfc.co.in

Hi team,

On 21st September, i have booked a order with kfc online via billdesk gateway. The amount was deducted but amount is not refunded and order is not placed.

Please proceed with the refund process.

Details:
Dear Customer, acct XX0371 has been debited for Rs.223.99 on 21-Sep-18 towards linked billdeskpg.[protected]@icici. UPI Ref no[protected]
Google Transaction ID: CICAgKCCsLTCKA

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Address: Mysore, Karnataka, 570002

Website: m.kfc.co.in

Hi team,

On 31st may i have booked a order with kfc online via billdesk gateway. The amount was deducted but no refunded and order not booked.

Please proceed with the refund process.

Details:
Dear Customer, acct XX0371 has been debited for Rs.223.99 on 21-Sep-18 towards linked billdeskpg.[protected]@icici. UPI Ref no[protected]
Google Transaction ID: CICAgKCCsLTCKA

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T

Tarachand Verma Tcv

Sep 25, 2018

Sir I does online light bill payment rs 17321 on 13 september 2018 bill payment fail but money not refund in my account yet 10 days ago sir plz help me soon.
than king you

refund request for transaction id - 826421310852 - Comment #3219891 - Image #0

Tarachand Verma Tcv's reply, Sep 23, 2018

Sir I does online light bill payment rs 17321 on 13 september 2018 bill payment fail but money not refund in my account yet 10 days ago sir plz help me soon.
than king you

K

Kumar@1345

from Hoshiarpur, Punjab

Sep 25, 2018

Sir my pspcl bill traction failed but payment is send transition id NATL [protected] DATE 18/09/2018 TIME 10.15 BAMK A/C [protected] AITEL PAYMENT BANK AMOUNT 3640 U45AN020418M HARJIT KUMAR MOBILE NO [protected]

refund request for transaction id - 826421310852 - Comment #3220051 - Image #0

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Address: Surat, Gujarat, 395004

Website: www.suratmunicipal.gov.in/epay/EPTax/EPayDefault.aspx

I have paid two time already to surat munciple copration (Smc) for property tax and money already deducted and still showing bill due and not received receipt... Moreover not received refund amount of fail transaction...
Messages of payment made with ref: 1) dear customer, your account xx2110 has been debited with inr 2, 349.00 on 19-sep-18. Info: bil*onl*[protected]*bill de. The available balance is inr 25, 666.54. For dispute, call [protected]. And 2) dear customer, your account xx2110 has been debited with inr 2, 349.00 on 19-sep-18. Info: bil*onl*[protected]*bill de. The available balance is inr 23, 317.54. For dispute, call [protected].

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Address: 110034

Ihave paid my electricity bill of rs 5040/- to tata power ddl delhi for my ca no [protected] on 19/9/2018 vide payment ref no s/94537974, the payment is debited in my sb a/c on 19/9/2018 copy of bank statment is attached herewith for your ref, but till date the payment has not been updated in tata power a/c they are still showing this payment is pending. Plese do the needfull at the erliest to resolve this problem.

Regds
Vipin vias
[protected]
Attachments area

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S

Sadashiva VP Gowda

from Mysore, Karnataka

Sep 21, 2018

Vassan eye after surgery Sunday extra charges on normal check up
Name Venkatesh
UID No204290

N

Nitin Somani77

from Siliguri, West Bengal

Sep 21, 2018

I had ordered food from the KFC app and payment was successful through Paytm and payment was made to
Order Id is NPT[protected].
After waiting for an hour, I enquired at KFC and it was known that they did not receive any order. Hope I get my refund back asap.

online payment of electricity bill not updated - Comment #3215794 - Image #0

online payment of electricity bill not updated - Comment #3215794 - Image #1

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Address: Gwalior, Madhya Pradesh, 474011

Dear Sir,

I was filling kvs recruitment 2018 form on 12th september 2018 and when i was doing online payment through billdesk with my Canara bank debit card the amount of Rs.1000 was deducted from my account and then the page went blank and then after logging again the payment is still showing due... And i have contacted my bank regarding this problem and they have said that the amount has been debited from my account for bill desk..

Solve my problem either by getting my form submit or by refunding the amount.. Plzz resolve my query as soon as possible because the last date of submitting the form is near...please do the needful...as soon as possible..

Regards
Vidhi Asthana
[protected]

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S

Sanjeev902

from Noida, Uttar Pradesh

Sep 21, 2018

My UPI transaction ID is[protected], payment is done through the Google pay but payment is not complete for the bill desk so I made a another transaction which is successfully done now I want my refund for UPI transaction ID[protected]
Please submit my problem and preceed the further steps as soon as possible.

urgent- amount deducted but status is still pending - Comment #3215800 - Image #0

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Regarding this today i done payment through upi my payment debited from my account but my invoice is still pending so please do needful as your earliest, i done my payment through upi i got msg that your payment is successful but my invoice is still pending. I am a lic merchant portal user, lic give me password for premium collection of polsy holders, so i collected 22012 through this portal and this amount remittance in lic within 24 hours, therefore i use upi for this but on 19/09/18 when i did this msg displayed on my desk that payment is successful and such amount debited from my account but my invoice shows that it is pending and that's why portal is not open for further transaction so request to you please solve my this problem as your earliest,
Thanking you

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K

k s mathur

from Noida, Uttar Pradesh

Sep 21, 2018

Electricity provider bses yamuna power limited
ca no[protected] AND ca no[protected]

the electricity bills for above electric connections are directly debited from my account. i want to discontinue the same. kindly do the needful and inform me

best regards
k s mathur

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Address: Barpeta, Assam, 781325

Website: kvsangathan.nic.in

Name : Dhanjit choudhury
Reg. No. :18529122
Post applied for : librarian under kendriya vidyalaya sangathan's requirements 2018
Mode of payment : online (SBI debit card)
Date of payment : 13/09/2018
Transaction ID : [protected]
Deducted amount : 1000/-

My issue : while doing online payment, the payment of 1000/- was deducted from bank, but the system process is showing as the payment status is pending .please take a quick action against my issue and refund my money. Because I am unable to generate the confirmation page and the last date of submission is going to be over. So take some effective action.
* enclosure *
Photo copy of payment status

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Address: Purulia, West Bengal, 723145

I have tried to pay wbsedcl through billdesk. My account has been debited the required amount but the payment is still pending. Please pay to wbsedcl soon. Here i have enclosed the required documents below, please verify it. Invoice number[protected] at 8 am 18/09/2018. The account was united bank of india and email is prabirghorai. [protected]@gmail.com. Please pay your wbsedcl.

Sep 18, 2018

Complaint marked as Resolved

My complaint has not resolved. Billdesk is telling lie, , ,

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Website: www.billdesk.com/pgidsk/pgijsp/error1.jsp

I have processed an amount of rs 107.00 for making payment of pan card through upi section and entered the bhim upi id of phonepe and paid the amount. I got message from the bank that the amount had been debited from my account, but in the website of billdesk after loading some time it showed an error say "reason: sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.". Error recived from "https://www.billdesk.com/pgidsk/pgijsp/error1.jsp"
Transaction date = 16/09/2018 transaction time= 05:02 pm

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Sep 19, 2018

Dear Mohan,

To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

P

PushkarDabas

from Delhi, Delhi

Sep 21, 2018

Sir
I pay kvs fee today at 2:36pm and money debited but kvs Site show pending or pay fee
Please refund my money 1000 Rs
Trancisation Id[protected]
Registration Number 18692079

i processed a payment of rs 107.00 from my sbi account through phonepe - Comment #3215180 - Image #0

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Sir,
On 09/09/2018 i initiated online payment for https://www.wbcsconline.in application form using internet banking option which failed but money was deducted from my account at that time and an amount of rs. 261.80 was deducted. Money has not been refunded even after 2-3 working days.

Information details
Account holder. Barun mondal,
A/c[protected]
Money paid for - sujata mondal,
Purpose - wbcsc application form

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Sep 14, 2018

Complaint marked as Resolved

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I would like to tell u that i have done a recharge of rs. 399 plan of jio on 14/9/2018 and when i make payment of it my money has deducted from my account but my payment process has been declined. So its a request from u to please check this issue and please return my money to me. And please take a strict action about ur services i'm not happy with ur service. Your company always do this type of mistake so please take a action for this type...

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Address: Hyderabad, Andhra Pradesh, 500032

I paid my HDFC credit card bill on 30th August 2018.
Amount (Rs Ps): 1176.00 Payment Date: 30 th August 2018 Payment through: YES Bank Transaction Identification Number: NYBK[protected].
I dint not receive any payment message from HDFC back saying that my cc bill is paid. When I login to my account also the credit card balance is still been shown.
Please check the transaction status and do the needful.

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M

mayur zinzuvadia

from Ahmedabad, Gujarat

Sep 14, 2018

As i have paid my vodafone bill by my credit card through net banking as on[protected] so please refer to that as i m having many bills registered in that

credit card bill status - Comment #3209471 - Image #0

V

vttandale

from Pune, Maharashtra

Sep 18, 2018

Payment to tata sky is made through sbi debit card. Transaction I'd is NT[protected]
Payment is not received to tata sky
Pl verify
Email id
[protected]@gmil.com

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Address: 805110

Dear sir/mam
I paid Rs 1434 to south bihar power distribution company limited from my saving account [protected] at 10:10:28 pm on 13/09/2018.The amout has been debited from my account but the transaaction status is showing failure.The transaction id is -npmp[protected] ;transaction refrence number-sb[protected] ; invoice no.-[protected] ; ca number[protected]

Ashutosh Kumar
mail id - [protected]@gmail.Com

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