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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 210

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R
rbalagandhi
from Puducherry, Puducherry
Feb 10, 2017
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Address: 605008
Website: www.airindia.in/IBE

While booking in Air India from Chennai to Delhi and return in AI 539 and AI 429 on 15th and 18th Feb 2017, two attempts failed but amount debited from my Indian bank account no[protected] in POS ID UTIS2124 dated 31.01.2017 for Rs.7, 546/- and Rs.12, 125/-, which was made through BillDesk Gateway. But no ticket was generated as Air India on verification over phone I was intimated that no booking has been made and was advised to book the ticket which was complied by me and was successful in the third attempt. But the amount in failed attempts has not been reversed till 10.02.2017.
BillDesk customer support has been notified about the posted complaint.
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    H
    Heliashu
    from Rajkot, Gujarat
    Feb 10, 2017
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    Address: Ahmedabad, Gujarat, 380015

    Yesterday on 09/02/2017 in morning I transferred fund Rs.5000.00 on line from my savings bank account (SBI) to motilal oswal securities. but during the process transaction failed shown on your page and incompleted. Amount was not transferred to motilal oswal and amount debited from my account.
    Transaction reference no. is HSBI[protected]IGAATOSYGO.
    Amount is still not credited in my bank account. So i request you to refund Rs.5000.00 as early as possible.
    BillDesk customer support has been notified about the posted complaint.
    Feb 10, 2017
    Updated by Heliashu     Sending you a screenshot of Transaction Reference no. of debited amount.

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      H
      Heliashu
      from Rajkot, Gujarat
      Feb 10, 2017
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      Address: Ahmedabad, Gujarat, 380015

      Today on 09/02/2017 i transferred Rs.5000 from my savings bank account (SBI) into Motilal Oswal Securities in the morning. Unfortunately during the process fund transfer failed shown on BillDesk page.Amount debited from my account but fund is not transferred to Motilal Oswal Securities.Transaction reference no. is HSBI[protected]IGAATOSYGO. Amount debited is Rs.5000.00
      Still I have not refunded in my Bank Account.
      BillDesk customer support has been notified about the posted complaint.
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        R
        Rajiv Chatterjee
        from Kolkata, West Bengal
        Feb 7, 2017
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        Address: Kolkata, West Bengal, 700101
        Website: www.wbsedcl.in/irj/go/km/docs/internet/new_website/Home.html

        Urgent request for help!

        I pay my bills via bill desk/ netbanking.

        However, this time, something went wrong and even though my bank account was debited, I didn't get any SMS (or email) from WBSEDCL. (West Bengal electricity board)

        WBSEDCL website showing that BILL NOT PAID.

        Transaction details - IPAY/ESHP/BD/[protected]/HIDB[protected]_WB

        WBSEDCL website is also not showing any receipt.

        Pls help! Urgent! Look forward to your immediate response.

        Thanks,

        Rajiv Chatterjee

        WBSEDCL Consumer number[protected].

        Kestopur, Kolkata
        BillDesk customer support has been notified about the posted complaint.
        View replies
        I was pay the Electricity Bill through Paytm Rs. 2746/- dated 30th Jan. 2017 order No. [protected] and Consumer No.[protected]
        so you are requested to provide the receipt of above transction on email id
        [protected]@yahoo.co.in

        Thank you

        Mahesh K. Gupta
        [protected]
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          S
          S.Balu
          from Chennai, Tamil Nadu
          Feb 5, 2017
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          Address: Gurgaon, Haryana

          Through SBI net banking I made a payment of Rs.86, 998/- on 27.01.2017 and I got a message that the payment is success. Transaction ref. no.IB36080179.
          On verifying my card statement I could see the payment has not reached SBI cards even after a week.
          My account has been debited with the above amount. Two other payments made to SBI cards on 30.01.2017 through SBI net banking have been paid successfully to them. SBI net banking payments are done through Billdesk.
          As the amount involved is substantial, please arrange to pay SBI cards immediately or refund the amount my account.
          Urgent action please. Pl advise me the development to my e mail:
          s.[protected]@gmail.com
          BillDesk customer support has been notified about the posted complaint.
          Jan 31, 2017
          A R Balan's response           I need money immediately so take my complaint seriously and refund the amount 6083.0 to credit in my bank account where I am used debit card.
          Jan 31, 2017
          A R Balan's response           Please refund the amount 6083 and credit in my account immediately already 48 hours over.
          View replies
          Transaction id.15195515. Transaction date.[protected].Transaction amount. 6083.0. Transaction status. Failed. Please refund the amount and credit to my account. More than 48 hours over. Amount has not refunded and credited in my account. Please do the needful and credit the amount immediately.
          Reply
          I have deposited the electricity bill with details mentioned below but still the bill is showing due. Plz do the needful.
          K Number :[protected]

          Customer Name : SAROJ TANEJA

          Transaction Reference Number : HSBI[protected]

          Payment Date : 28/01/2017

          Receipt Amount : 1162.00
          Reply
          Processed through BillDesk:
          Company Name: HDFC Credit Card
          Card No: xxxx xxxx xxxx 04
          Payment Amount (Rs Ps): 35000.00
          Payment Date: 30th January 2017
          Payment through: State Bank of India
          Transaction Identification Number: HSBI[protected]
          Amount not credited in my card till the date
          Reply
          Today i pay SBI credit card bill 19561 rs in SBI app, through UPI but in UPI sucessful but sbi status shown failure, translation id T2104081409040537211391
          Reply
          transaction id pending WHD[protected]

          please success this payment

          Payment not received by SBI cards - Comment #3889077 - Image #0
          Reply
          I made a payment of my Sbi credit card ₹10574 in sbi card app through paynet billdesk i got the amount debitted but the payment was failed please refund my amount Asap i mailed to pgsupport at billdesk also

          Rs10574.0 [protected]@SBI UPI frm A/cX5441 on 05Sep21 RefNo[protected].

          Payment not received by SBI cards - Comment #3889466 - Image #0
          Payment not received by SBI cards - Comment #3889466 - Image #1
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            G
            Grt Tanishka
            from Vadodara, Gujarat
            Feb 2, 2017
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            Address: Krishnagiri, Tamil Nadu

            Sir my name is govindarj.my indian bank a/c no:[protected].i am useing mobile banking.so 28.01.2017 mobile recharged but not rechargeable.i will try to 3 times.249 *3. Total 747 rupees. Cut my indian bank account.ples refund my amount sir.TRANSECTION DETAILS. NAME : GOVINDARAJ M. ACCOUNT NUMBER:[protected].TRANSECTION DATE:28.01.2017 TRANSECTION AMOUNT:249*3 Total 747 rupees. Ples refund my amount sir. Thanking you.
            BillDesk customer support has been notified about the posted complaint.
            View replies
            Please dont recharge us billdesk. my aircel prepaid amount 145 rs.
            payment status is sccess. but recharge status is failed. no us.i am rechage 22.1.2016. not be reversed to my account in money.
            billdesk transaction id HUR250644XXXXX .
            please don't us poweded by billdesk sites. billdesk is frowd..

            Mobile banking transcitation - Comment #2651711 - Image #0
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              H
              hanurama27
              from Hyderabad, Telangana
              Feb 1, 2017
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              Address: Hyderabad, Andhra Pradesh, 500092
              Website: BILLDESK

              Billdesk-Pending payments after debited from account - PAID EXAMINATION FEE FOR Ph.D ENTRANCE EXAMINATION IN OSMANIA UNIVERSITY HYDERABAD

              Narration TO TRANSFER INB Osmania University BILL_OSMUN Payments Date (Value Date) 29-Jan[protected]Jan-2017) Ref. No. HSBI[protected]IGAARYOGC5 Debit Rs. 767. 25 I AM PAID THROUGH NET BANKING BUT IT IS NOT TRANSACTION AND AMOUNT IS DEDUCTED FROM MY ACCOUNT AND IT IS NOT CREDITED IN OSMANIA UNIVERSITY Ph.D Examination Osmania University...
              BillDesk customer support has been notified about the posted complaint.
              Feb 01, 2017
              Updated by hanurama27               my phone no. for further information [protected]
              my name is A. HANUMANTH REDDY

              Please do immediately as soon as possible.

              We want do other transaction if you will solve and we will believe you for further transaction.

              Thanking you,
              Feb 01, 2017
              Updated by hanurama27               my another phone no. is [protected]

              please give assurance to solve my problem immediately, if you will solve i want to pay the Ph.D entrance examination fee.
              View replies
              On 31 Jan I paid my landline bsnl bill (Rs 1202) the amount had debited from my bank account but land line bill status still showing dues. And failed on bsnl portal Pls clarify
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                V
                vikram83
                from Gurgaon, Haryana
                Jan 31, 2017
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                Address: New Delhi, Delhi, 110059
                Website: M-Visa Bill Desk

                Dear Sir/Ma'am,
                I have made a payment of Rs.600/- on dated[protected] through Mvisa by State Bank Anywhere App. But the transaction has been cancelled from your side and amount deducted from my account. So you are requested to kindly check the transaction and refund the amount at the earliest.

                Thanks,
                Vikram Mishra
                [protected]
                E-Mail: [protected]@gmail.com
                +1 photos
                BillDesk customer support has been notified about the posted complaint.
                Feb 03, 2017
                Rk Challan's response                 POS ORIDISCOM at ORIDISCOM txn# HU[protected]
                View replies
                Sir mene 27.1.17 ko apne [protected] broadnand ka bil bildesk se online kiaya tha but bill abi tak jama nahi huwa h plz help me
                Reply
                Plz refund my amount of double payment of electric bill of amount rs ₹11402. You deduct my amount after showing payment failed because of this fault i paid my amount second time and you deduct amount double time.
                Reply
                sir my bill payment not acepted pspcl my electricity bil no [protected] jwala singh my sbi bank ac no [protected] date 19/02/2017 rupes 10000 transtion id 30324416 pls cofirm my bill

                Payment Declined through Mvisa by State Bank Anywhere App - Comment #2667116 - Image #0
                Reply
                Sir
                I have made a payment of Rs.3175.75/- through sbi debit master card half an hour ago today. It is already deducted from sbi account. But it doesn't show when click in payment details. So, you are kindly requested to check the transaction detail and refund the amount as earlier as possible.
                Reply
                Sir
                Please update my bill payment in detail.
                Reply
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                  A
                  avinash chorage
                  from Mumbai, Maharashtra
                  Jan 27, 2017
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                  Address: Pune, Maharashtra

                  Sir I am Avinash Chorage .in 24 jan 2017 at 4.11 p.m i done transation of 504.30 rupees of msrtc exam fee . this amount is not getting to msrtc but that amount is debited from my account.please refund that amount or transfer to msrtc as early possible as. please do an action .i am waiting for your responce.my email id - [protected]@gmail.com &that transation ref no IGAAREPRD1
                  BillDesk customer support has been notified about the posted complaint.
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                  Dear sir / madam,

                  Today I have made BSNL Land Line Bill payment made twice by mistake.
                  But one payment reference No: [protected]@675829 not confirmed.
                  I have not received any confirmation from BSNL but the amount of Rs.1168.00
                  deducted from IOB Account.

                  Kindly help me to get the amount back.
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                    D
                    Dhan Bsty
                    from Jorhat, Assam
                    Jan 27, 2017
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                    Address: 781327
                    Website: Ebay.in

                    On 27th January i had ordered a lcd screen replacement for samsung galaxy core i8262 at Ebay.in and I made the payment through Paytm. The money was deducted from my Paytm wallet but the order did not get complete. I was again redirected to Ebay payment page I had contacted Paytm regarding this and they said the transaction is showing successful from their side to BILLDESK.However the order did not get confirmed from Ebay's side. I have attached the screenshot of the order details from Paytm. Kindly look into it. Dhanjit Basumatary
                    BillDesk customer support has been notified about the posted complaint.
                    View replies
                    Dear Dhan Bsty,

                    We are sorry to hear that you've been having this experience. We don't have access to your account. Please reach out our concerned team here:http://ocsnext.ebay.in/ocs/home.

                    Regards,
                    Team ebay
                    Reply
                    I made an Insurance payment to Max India, but got an message saying contact your bank, but its debited from Bank, but not cedited to Maax

                    ICICI bank shows transaction success, Max company show failed

                    Who shall i contact ? Bill desk can you Help pls
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                      B
                      bashahakeem
                      from Coimbatore, Tamil Nadu
                      Jan 25, 2017
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                      Address: Palakkad, Kerala, 678001
                      Website: www.kwa.kerala.gov.in

                      SIR, I made online fee payment for "KERALA WATER AUTHORITY BILL" for Rs879.50/- through my 'south indian internet banking' on 24.01.2017 My transaction was failed with error "Reasons:sorry. we were unable to process your transaction.we apologise for the inconvenience and request you to try again later:- But the payment is done successfully and the amount is debited from my account. I even did not have the proof.So what should I do now? please reply me at my e-mail mentioned below. Thanking you Yours faithfully, HAKEEM BASHA-mail Id: [protected]@gmail.com
                      BillDesk customer support has been notified about the posted complaint.
                      Jan 22, 2017
                      Dinesh Darekar's response                       Please refund my amount
                      View replies
                      I did transaction through billdesk payment company to mahaonline mumbai government website... I got msg throgh mahaonline . "Thank you for using your SBI Debit Card 606XX4342 for a purchase worth Rs564 on POS MAHAONLINE at MAHAONLINE txn# HU[protected]."
                      After this transaction, gevernment recipt is not generated.
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                        S
                        Sonam_AGARWAL
                        from Pune, Maharashtra
                        Jan 23, 2017
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                        Address: 411028

                        Hi,
                        I was making payment to Pizzhut using PAYTM wallet. Payment was made halfway, it got processed via BILLDESKnut but before it reaches to PIZZAHUT transaction failed.
                        BILLDESKnut Orde #HPT[protected]

                        Now, when i raise the issue to Paytm, they are saying that "transaction against the order id: HPT[protected] is still showing successful and there is no refund initiated yet. We would suggest you to get in touch with BILLDESKnut against the same concern and get the consent email of initiating the refund against the order id: HPT[protected]."

                        Please help in here.
                        BillDesk customer support has been notified about the posted complaint.
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                          S
                          Sumanth Kampli
                          Jan 20, 2017
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                          Address: 560043
                          Website: Billdesk

                          I made a bill payment to BESCOm through Billdesk the amount of Rs 5005 got deducted from my bank account but the payment transaction is failed as per Transaction Status and neither the bill payment is reflected in BESCOM nor the amount is refunded in to my Bank account.

                          Kindly find transaction details as below and please do update.

                          Transaction ID : HICI[protected]
                          Transaction ref number : 10738173
                          account Id : [protected]
                          +1 photos
                          BillDesk customer support has been notified about the posted complaint.
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                            bmaan
                            from Mumbai, Maharashtra
                            Jan 19, 2017
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                            Website: www.consumercomplaints.in

                            Dear Sir/Madam, I had made a transaction to recharge my BSNL pre-paid number vide Transaction ID BILLDESK-HINB[protected] on 12.01.2017 at 09.48 for an amount of Rs.1093/- (Rupees One Thousand & Ninety Three only) and the 'Payment Status' showed - "SUCCESS". However, the above mentioned amount of Rs.1093/- has not so far been credited to my mobile. I have no idea where the amount has gone. Please look into the matter and order either for recharging my mobile number with Rs.1093/- or for reversal of the said amount of Rs.1093/- back into my account from where the same has been deducted. With Thanks & Regards in advance.
                            BillDesk customer support has been notified about the posted complaint.
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                              G
                              Goyal1988
                              from Ahmedabad, Gujarat
                              Jan 18, 2017
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                              Address: 343029

                              My k no. is[protected] mohanlal p i have paid my bill via freecharge but i have not get my paid invoice yet during communication with freecharge i was told that your transaction was successful and the service provider has confirmed with reference ID [protected]. but my bill is showing pending on Jodhpur Vidhyut Vitran Nigam Limited - BillDesk. then please provide my invoice copy.paytm to pament
                              BillDesk customer support has been notified about the posted complaint.
                              View replies
                              Dear sir i have paid my lic premium through its app by internet banking my amount deducted and showing failed in my transaction please return my money or send me receipt name nirmesh policy no[protected] add vpo chharba via sahaspur dehradun pin 248197
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                                C
                                Chandra Shekhar Pant
                                from Delhi, Delhi
                                Jan 16, 2017
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                                Address: New Delhi, Delhi
                                Website: MTNL Dolphin

                                Dear Sir/Madam, I had made a transaction to recharge my dolphin (MTNL) pre-paid number vide Transaction ID HSBI[protected] on 26.12.2016 at 16:28:59 for an amount of Rs.100/- (Rupees Hundred only) and the 'Payment Status' showed - "SUCCESS". However, the above mentioned amount of Rs.100/- has not so far been credited to my mobile and after a single call showed the balance as Rs.0.17p. I have no idea where the amount has gone. Please look into the matter and order either for recharging my mobile number with Rs.100/- or for reversal of the said amount of Rs.100/- back into my account from where the same has been deducted. With Thanks & Regards in advance.
                                BillDesk customer support has been notified about the posted complaint.
                                View replies
                                I, suvendu bera paid my electric bill through bill desk with my transaction id HSBI[protected]GAAPVWCV9. But the payment status shows pending although my bank ac was debited . Please help me.
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                                  D
                                  Dharanendra BS
                                  from Bengaluru, Karnataka
                                  Jan 16, 2017
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                                  Address: Bangalore, Karnataka, 560050
                                  Website: [email protected]

                                  We had paid our electricity bills and the division code has been changed and we have doped a mail to transfer the amount to the respective division and still it not done.
                                  We have raised this issue and never got solution's.
                                  Can any one help in solving the problem or else suggest me for the further action.
                                  I have spoke to one of the billing in charge by name Hethashi and i have not got any response from their end.
                                  i had paid the bill on 07/12/2016 and sent all the attached payed bills on 04 Jan 2017 & today its all ready 16th Jan 2017 still the issue has not been solved.
                                  BillDesk customer support has been notified about the posted complaint.
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                                    L
                                    Lakshmana Rajan
                                    from Delhi, Delhi
                                    Jan 16, 2017
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                                    Address: 600043
                                    Website: Redbus.in

                                    I cancelled my Bus ticket from Redbus as on January 07, 2017. I made my payment using you gateway.

                                    Got reply from Redbus as my refund has been refunded to OnlinePGTxn(Mode of refund).

                                    Attached my refund details,

                                    Dear . Lakshmana Rajan,

                                    Your ticket has been cancelled successfully and we have initiated the process to refund Rs 882 to you.

                                    Your booking trip id for this ticket is[protected]

                                    Ticket details:
                                    Ticket number (TIN): TK[protected]
                                    From: Chennai
                                    To: Rajapalayam
                                    Date of journey: 13/01/2017
                                    Travels: Sri Pathanjali Travels
                                    Bus type: Non A/C Push Back (2+2)
                                    Boarding time: 07:45 PM
                                    No of seats: 1
                                    Seat number: 18
                                    BillDesk customer support has been notified about the posted complaint.
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                                      S
                                      suprio89
                                      from Kolkata, West Bengal
                                      Jan 14, 2017
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                                      Address: North Tripura, Tripura, 799253
                                      Website: www.billdesk.com

                                      On 11/01/17 I paid my LIC (policy no.[protected],[protected]premium using my Debit card through LIC online portal. But It took 3 times to complete payment as 2 times portal showed unsuccessful transaction. but when I checked my SBI bank account ([protected]) I got 3 premium payments were deducted from account . Kindly help me. how to get my refund now?
                                      BillDesk customer support has been notified about the posted complaint.
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                                        M
                                        Moloy Mitra
                                        from Kolkata, West Bengal
                                        Jan 14, 2017
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                                        Address: 741402
                                        Website: www.srikrishnacollegebagula.org

                                        I made an online payment of rs.6220 (Excluding service charges) on 11th january, 2017 using sbi net banking to pay college fees on the website mentioned below. I didn't get any receipt as the page continued to show (Your transaction is being processed). I assumed that the payment had failed and i made the same payment, this time with my sbi debit card but this time too, the same thing happened. Later i realized that the money has been deducted twice (Rs.12, 539 in total) but when contacted, the college authority told me that they received no payment. The bank was not of much help but admitted that the money has been deducted. My cont. Details: [protected], [protected]@gmail.com
                                        +1 photos
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                                        I have paid my sbi credit card bill dated 09.01.2017 through sbi net banking and ammount of Rs. 6891.00 has been debited from my sbi bank account but the transaction was failed. Is the money credited to my sbi account.
                                        REF. Transaction Identification No. HSM[protected]
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