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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 144

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S
Susil Behera
from JATANI, Odisha
Sep 15, 2019
Resolved
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Address: Khordha, Odisha, 752050

My name is sushil behera and i pay 5900rs on 15th sep transaction successfully done to [protected]@icici but didn't got any successful, confirmation from [protected]@icici amount deducted from bank 1st page not move for another stage then i m waiting sometimes but after sometimes i have see the payment unsuccessful. Please refund my deducted amount i am very disappointed. Please find the attached image that i made to [protected]@icici for your reference
+2 photos
Mar 6, 2023
Complaint marked as Resolved 
BillDesk customer support has been notified about the posted complaint.
Dec 27, 2019
Updated by Susil Behera
still this payment not credited in my account please help
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    A
    Averil Nathalie Noronha
    from Delhi, Delhi
    Sep 14, 2019
    Resolved
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    Resolved

    Payment to bescom monthly bill from bescom online services portal was made using billdesk internet banking option, and successfully paid from my hdfc bank account.

    But i eceived a "failure" from billdesk as shown in attached picture, but current a/c has been debited.

    Kindly look into this as bescom a/c still shows bill amount pending.
    +1 photos
    Sep 16, 2019
    Complaint marked as Resolved 
    I received a message from Consumer Complaints that BESCOM customer support has been notified about my issue. And within two days I got an e-mail from BESCOM stating that my issue is resolved. Thank you.
    BillDesk customer support has been notified about the posted complaint.
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      N
      nitish shahu
      from Nashik, Maharashtra
      Sep 6, 2019
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      I tried to book an airindia ticket from nagpur to mumbai on 4/09/2019. The ticket was not booked and i have got no confirmation about the booking. The ticket amount inr 5802 was deducted from my sbi savings account by bill desk. I want my deducted amount to be refunded as soon as possible.
      I 'm asking you to refund the deducted amount back to my bank account. Please kindly accept my request immediately.
      BillDesk customer support has been notified about the posted complaint.
      Sep 09, 2019
      Updated by nitish shahu
      Amount is yet to be credited back to my account. Please help 🙏🏽
      Sep 10, 2019
      Updated by nitish shahu
      Refund received
      24 hours completed but recharge was not successful recharge is pending please check me

      want refund of amount debited for airindia ticket booking - Comment #3530571 - Image #0
      want refund of amount debited for airindia ticket booking - Comment #3530571 - Image #1
      Lovely Siri naresh's reply, Sep 7, 2019
      230 rupees deducted my account but recharge not successful. Already completed in 24 hours
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        N
        nitish shahu
        from Nashik, Maharashtra
        Sep 6, 2019
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        On 05/09/19 i tried to book airindia ticket through online. Amount was deducted, but ticket was not generated. Some error appeared on system before generating the ticket. Following are the details of transaction:
        1) transaction thru bhim app
        2) amount debited ₹5802
        3) bhim app transaction id[protected]

        Requested to credit back the amount in my account as it will affect my monthly budget hugely.

        Please.
        BillDesk customer support has been notified about the posted complaint.
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          M
          manjit attri
          from Srinagar, Jammu and Kashmir
          Sep 4, 2019
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          Address: No 1 Air Sqn NCC Jakkur Aerodrome 12 Km Bellary Road Bangalore, 560064

          My name is manjit. On 31 aug 19 i made a payment of rs. 4861/- against my hsbc credit card no [protected] through bill desk. Payment deducted from my sbi a/c no [protected] and received a message for successful payment but transaction not reflected against my card till now. Last date for my payment to credit card is 07/09/2019 and i already made a payment before one week.
          +1 photos
          BillDesk customer support has been notified about the posted complaint.
          Sep 04, 2019
          Updated by manjit attri
          One Call received from [protected] saying that he is calling from bill desk complaints. He asked me for my debit card no and expiry date of Card by saying that amount to be refunded to Card only, I provided him these info but I refused him to provide CVV no due to security reasons. As my payment has been deducted through net banking then why it is to be rfunded to card.please guide me regarding this.
          Thank you

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            G
            gujjar samaj
            from Mumbai, Maharashtra
            Sep 2, 2019
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            Address: M.J.P rohilkhand university Bareli, Ghaziabad, Uttar Pradesh, 201009

            Fee refund
            Hello sir/mam,
            I have participated in 1st round of counselling o[censored]pbed 2019. So, i have submitted rs.5000 advance college fee along with counselling fee of rs.750. And i don't get the college of my choice. So according to the rules specified by the conducting body i. E. M. J. P. Rohilkhand university, this fee is refundable but till date, i don't get my fee. So please help me to refund my amount.

            Below is the detail
            Registration no-[protected]
            Mobile no-[protected] please
            Help me otherwise i will go to court against this university
            BillDesk customer support has been notified about the posted complaint.
            Please note that I have paid amount of INR 36103 for my HDFC credit card number xxxxxxxxxxxxx2062 through BillDesk but payment debited from my IDFC First Bank but not received message from billdesk while it is showing as pending status. now I am worried that payment will be received to the HDFC bank prior to the due date or not.
            I have pay to postal department for recruitment gramin dak sevak rupees 100, the transaction was success full but payment was not received by merchant, my transaction id - s40465094, and reference no.[protected]. Plz refund my payment.

            up bed college fee advance 5000 till now not refunded not - Comment #3526193 - Image #0
            Reacharge failed Refund no coming date 01 07/20109
            [email protected]'s reply, Aug 29, 2019
            Date 01/072019
            I had booked a KSRTC bus ticket from Bangalore to Chennai, but I didn't get the ticket confirmation. Nor did I get the refund amount. Kindly help me out. Thanks.

            up bed college fee advance 5000 till now not refunded not - Comment #3526304 - Image #0
            Dear Sir,

            We are here for you. Please share your contact number and location details so our team can connect with you.

            Regards,
            Team IDFC FIRST Bank
            Payment Deducted from My Paytm Wallet But Service Not Received.

            up bed college fee advance 5000 till now not refunded not - Comment #3528589 - Image #0
            Dear Sir,

            Thank you for writing to us. This is with reference to your concern addressed to the Consumer Board regarding payment. We are concerned about your query. We would request you to write to us at [protected]@idfcfirstbank.com along with your contact details to assist you further. We look forward to your support and co-operation in the interim. Assuring you best of our services. Now get up to 7% p.a. interest with a minimum assured 6% p.a. with IDFC FIRST Savings account. Click here to open an account now.

            Warm regards,
            Team IDFC First Bank
            www.idfcfirstbank.com
            I have pay amount 18019 from RBL bank credit card from 2aug19 but amount not credit my RBL card amount deduct my bank account kindly update as soon as possible
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              U
              User7890
              from Delhi, Delhi
              Aug 31, 2019
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              I had made an online transaction on 31st august using icici net banking to lic of india, through billdesk gateway. The amount has been deducted from my account but it did not get transferred to lic of lndia. The transaction id is [protected]. The amount is rs 27090. I got message from billdesk that there was error during the transaction. I would appreciate if the amount is refunded back to my account as soon as possible so i can make the payment again.
              BillDesk customer support has been notified about the posted complaint.
              Please note that I have paid amount of INR 36103 for my HDFC credit card number xxxxxxxxxxxxx2062 through BillDesk but payment debited from my IDFC First Bank but not received message from billdesk while it is showing as pending status. now I am worried that payment will be received to the HDFC bank prior to the due date or not.

              payment not transferred to merchant but deducted from bank account - Comment #3525915 - Image #0
              Payment has been done for Rs 15545 on 2/9/2019 for HDFC credit card. But amount is not received for credit card.. So please check my transaction and reply..

              payment not transferred to merchant but deducted from bank account - Comment #3528894 - Image #0
              Dear Sir,

              I would like to say that I have deposited the bill of PSPCL on[protected] Account No.[protected].
              Transaction No. INB[protected] receipt is not generated.
              so, please send a receipt for this bill.

              I will be very thankful to you for this
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                J
                jk_amrit
                from Bhubaneshwar, Odisha
                Aug 30, 2019
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                Please note that the following payment was declined while processing through billdesk:
                Company name: hdfc credit card
                Card no: xxxx xxxx xxxx 74
                Payment amount (Rs ps): 6615.30
                Payment date: 30th august 2019
                Payment through: idbi bank
                Transaction identification number: qidb[protected]
                When i got my amount refund because again i have to pay my bill
                BillDesk customer support has been notified about the posted complaint.
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                  A
                  Afrid hussan
                  from Delhi, Delhi
                  Aug 28, 2019
                  Resolved
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                  Resolved

                  Address: 76/12,Cpwd Quarters, kk nagar, chennai, Chennai, Tamil Nadu, 600078

                  I tried to book an airindia ticket from chennai to port blair for my father jakir hussain. On august 28. The ticket was not booked and i have got no confirmation about the booking. The ticket amount inr 3, 419 was deducted from my indian overseas bank savings account by bill desk. I want my deducted amount to be refunded as soon as possible.
                  I 'm asking you to refund the deducted amount back to my bank account. Please kindly accept my request immediately.
                  Aug 30, 2019
                  Complaint marked as Resolved 
                  Resolved ✌
                  BillDesk customer support has been notified about the posted complaint.
                  Aug 29, 2019
                  Updated by Afrid hussan
                  Transactioned date: 28, Aug, 2019
                  Timing: 6:23pm
                  Name: Afrid hussan
                  Acc No: [protected]
                  Aug 29, 2019
                  Updated by Afrid hussan
                  Please take an immediate action on this its an urgent.
                  Aug 30, 2019
                  Updated by Afrid hussan
                  Resolved
                  Transactioned date: 28, Aug, 2019
                  Timing: 6:23pm
                  Name: Afrid hussan
                  Acc No: [protected]
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                    R
                    Rahul81rathore
                    from Mumbai, Maharashtra
                    Aug 28, 2019
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                    Address: Bus Stan sehore, Sehore, Madhya Pradesh, 466001

                    Time :-09:06pm
                    Date: -22/08/2019

                    We were opening a new account online at axis bank, for which an amount of ₹ 10000 was sought, which we paid with phonepe upi transaction id: - icid79293e3d63a4a808a5d4de950966d66, my bank successfully paid here done, but due to payment gateway server, payment could not reach axis bank here
                    i also went to axis bank branch, they say that no money has come to your account. If money is received in your account, your account will be activated.
                    and i have also talked to axis bank customer care, they say that no money has come to your account.

                    The humble request is to resolve the issue, or refund the money to our account.
                    +3 photos
                    BillDesk customer support has been notified about the posted complaint.
                    Dec 17, 2019
                    Updated by Rahul81rathore
                    Plzz delete this complain
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                      S
                      skpamddae
                      from Delhi, Delhi
                      Aug 27, 2019
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                      Tried to book air india tickets online through sbi atm card via bill desk payment gateway on 26/08/2019 vide txn# no. Qt [protected] around 4.30 p. M. The amount rs. 7284/- has been deducted from my sbi account but no confirmation of ticket booking. There is a message for sequence error. Kindly return my amount as early as possible.
                      Thanking you
                      S k pradhan
                      BillDesk customer support has been notified about the posted complaint.
                      Aug 28, 2019
                      Updated by skpamddae
                      Money has been return back to account.
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                        Y
                        Yogesh Alhat
                        from Pune, Maharashtra
                        Aug 23, 2019
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                        Address: 411018

                        Dear team,

                        I have made a transaction of rs.4800/- towards payment of my bajaj rbl credit card on 22nd aug'19 through billdesk. Usually the transaction takes just few minutes & i get confirmation from rbl that they have received paid amount over my card. But yesterday the payment receipt shows pending status & the amount is not yet credited to my rbl card.
                        Please guide.

                        Details are as follow-:
                        1) payment through - bill desk (Paid through icici bank)
                        2) payment to -: bajaj rbl credit card
                        3) date-:[protected]:52:31
                        4) amount - rs.4800/-
                        5) transaction ref no. -: qici[protected]

                        Yogesh alhat
                        [protected]
                        BillDesk customer support has been notified about the posted complaint.
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                          T
                          trtaseen
                          Aug 22, 2019
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                          Address: Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai City, Maharashtra, 400098

                          I am trying to recharge my tatasky service from canada via an canadian credit card and it is declining with a 'pbe10002-transaction not authorized' error. My bank says i am authorized to make international payments online. I have tried a number of times both from my credit and debit card but it still fails. My services are down for more than 2 month now and despite repeated attempts i am unable to get my subscription back up.
                          BillDesk customer support has been notified about the posted complaint.
                          My payment for nptel online course is not being processed.Problem in processing the transaction is not mentioned. Even though I waited for about half an hour without refreshing the page, my transaction failed. Tomorrow is the last date for completing the payment .How should I complete my payment?
                          Paytm to payment success but party not reserved payment party name iifl gold loan

                          tata sky payment is not being accepted via credit card - Comment #3523175 - Image #0
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                            S
                            shukkurch
                            Aug 21, 2019
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                            Sir. Three days ago i try to my electricity bill done through bbsp i follow the all steps. That time i got message transaction failed but the amount deducted in my account again today the same result why like this. I am waiting your valuable reply
                            My consumer no.[protected]
                            Amount 704.00
                            Please check and credit above amount in my account please pay kind attention to my problem. Waiting for your valuable reply and immediate action thank you
                            BillDesk customer support has been notified about the posted complaint.
                            Aug 22, 2019
                            Updated by shukkurch
                            I was trying to pay the electricity bill(my consumer no.[protected] through BBPS. Paid Rs.704.00/- through my canara net banking. Amount was deducted from bank but the system has shown failure status of transaction. Please process the payment and credit the same amounts to my account.please pay kind attention to my problem.waiting for your valuable reply and immediate action thank you
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                              S
                              Skillz
                              from Shillong, Meghalaya
                              Aug 21, 2019
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                              Address: Goalpara, Goalpara, Assam, 783121

                              While i was taking admission in KKHSOU after the form fill up i was doing yhe payment but this error comes -
                              Reason: Sorry! Your request could not be processed. This could be due to incorrect values input for authorisation. Please try again. :-
                              So this the error I'm facing and I'm unabling to take admission...in KKHSOU( Krishna Kanta Handiqui State Open University)... please solve this problem thank you.
                              +1 photos
                              BillDesk customer support has been notified about the posted complaint.
                              Dear sir I paid 11450/- for reliance life insurance ..but payment deducted from upi and not received by reliance as status showing due for renewel..pls help me...because link provided by you was billdeskicici...so pls resolve my issue

                              kkhsou payment error - Comment #3520329 - Image #0
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                                A
                                Abinaya25
                                from Mumbai, Maharashtra
                                Aug 19, 2019
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                                I have tried to pay for my nptel exam on 19th August 2019 but my payment got failed due to web server error but the amount has been debited from my account! Without knowing it, i have again paid for the exam and it got successful! But the failed transaction amount was not refunded! Kindly refund my amount in which the transaction got failed but amount got debited!
                                +2 photos
                                BillDesk customer support has been notified about the posted complaint.
                                Reacharge failed Refund no coming date 01 07/20109
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                                  R
                                  Ra@#*
                                  from Tiruchirappalli, Tamil Nadu
                                  Aug 19, 2019
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                                  On 16/8/2019, i made two attempts for renewing two wheeler policy of oriental insurance company, but both have failed and my sbi account has been debited with amounts.
                                  Oic policy no. 453309/31/2019/2371
                                  Amount of rs. 1454/- debited to the account twice, but unsuccessful
                                  Net banking ref. No. (I) qsbi[protected]igagusuil2 for rs, 1454
                                  (Ii) qsbi[protected]igagusuer7 for rs. 1454
                                  Subsequently i paid by using credit card.
                                  Portal. [protected]@oriental insurance.co.in have advised that the payments not received and if the account is debited, it will be refunded by bill desk. Till date i have not received the amounts
                                  S, raghavendran, [protected]
                                  BillDesk customer support has been notified about the posted complaint.
                                  I made an online transaction of Rs 22699.41 on August 06, 2019 transaction id : QIDS[protected] through indusind debit card. The amount has been debited from my bank account but has not been credited yet to credit card HSBC.
                                  @billdesk
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                                    N
                                    Nil7882
                                    from Mumbai, Maharashtra
                                    Aug 18, 2019
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                                    Address: 440016

                                    Tried paying the fees for the examination online through netbanking method. The amount for the same being 1517/- got debited from my account. However, nptel shows the payment to be still pending. So i tried another payment which was successful. I would like to know by when the refund would be generated and by when will it be reflected in my bank account. Requesting for the same at the earliest.
                                    BillDesk customer support has been notified about the posted complaint.
                                    I tried ordering through KFC using UPI option from my number. The amount got transferred to billdeskpg.[protected]@icici but the order was not confirmed by the restaurant. I contacted the restaurant for clarification, they said to contact the payment portal for any query. I instantly tried calling your help desk number but didn't get any response.

                                    amount deducted from my canara bank - Comment #3513874 - Image #0
                                    Date : 30th July 2019. i was
                                    unable to download the receipt.
                                    payment is done to PGVCL
                                    pgvcl confirmed the transaction but says
                                    that this payment receipt will be provided by the site
                                    in which the transaction is done. no response from [protected]@billdesk.com
                                    12+ days passed. mail me the receipt.
                                    I have paid money about 1 lakh though Billdesk to bajajfinserve on 10 August. Transaction I'd [protected]..it didn't reach the account yet..kindly do the needful
                                    I have made my transaction in government portal for the amount of 500 towards csir exam fee.

                                    Amount deducted from my account and for that amount i didn't get any information. Again i have paid 500 for that exam fee. So my first transaction was failed with deducted amount 500.please please refund my deducted amount.
                                    Thanks
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                                      mrrwa
                                      from Nellore, Andhra Pradesh
                                      Aug 15, 2019
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                                      Address: Hyderabad, Telangana, 500049

                                      I had paid the tsspdcl bill, unique service number[protected], money was deducted from my savings account but it was not credited to tsspdcl. Payment not confirmed. Could you please check the transaction status?
                                      Transaction date:14/08/2019
                                      Transaction remark cr/dr: bil/onl/[protected]/southern p/tsspdclp
                                      Amount (Inr): 12, 173.
                                      Till date the amount is not credited to my tsspdcl. So do i need to repay bill amount to tsspdcl again?
                                      BillDesk customer support has been notified about the posted complaint.
                                      Aug 15, 2019
                                      Updated by mrrwa
                                      When I tried to contact customer care, no one answered till this moment.[protected] phone number.
                                      Can any one share customer care number of bill desk.?
                                      Aug 16, 2019
                                      Updated by mrrwa
                                      can we know BillDesk customer support contact number in Hyderabad, Telangana state? no clue on customer care.
                                      I have done a recharge in jio of 399 at around 2 today and money is deducted from my account but recharge is not received. Earlier it used to take few minutes and today it's been almost 8 hours and neither the recharge is done nor did I get refund of the amount 399.So please look into the matter as soon as possible.

                                      payment gateway - not credited to my biller - Comment #3513548 - Image #0
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                                        Manika_tyagi
                                        from Mumbai, Maharashtra
                                        Aug 13, 2019
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                                        Address: Ghaziabad, Uttar Pradesh

                                        I’m manika tyagi, roll no. 45027159, state rank-48647
                                        I did counselling registration in phase 1 round 2 and paid ₹5750 as the counselling and advance college fee but due to some reasons no college allotment was done in that round.
                                        After that i did registration again in pool counselling and paid total fee of ₹52000 and got admission in a nearby college but the fee i paid earlier did not come back to my bank account.
                                        So this mail is in regarding of refund of ₹5750 counselling registration fee paid in second round.
                                        Kindly do the needful as soon as possible.
                                        BillDesk customer support has been notified about the posted complaint.
                                        I Have done recharge on yesterday via google pay to jio number, the amount is Rs.98, the amount is debited but the recharge is not done, where i could get my amount refund.
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