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Blue Dart Express Complaints & Reviews

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Updated: Dec 22, 2025
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 104

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A
ART HR
from Powai, Maharashtra
Dec 13, 2020
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[protected] AWB

Is delivered to wrong address.

I haven’t received the order.

It’s an important parcel to me.

This is unfair.

Pls return my product or money.
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    S
    Santoshgawande2210
    from Powai, Maharashtra
    Dec 13, 2020
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    My Waybill No. [protected]. It is reached at Washim bluedart office but Blue-dart didn't deliver my package. Blue-dart return my package. Customer care told me that they didn't provide delivery on Customer address but previously I have received 3 packages from Blue-dart. Now they are saying that. Shame on you bluedart.
    +1 photos
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      M
      Mayank1816
      from Powai, Maharashtra
      Dec 13, 2020
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      Address: Ramp walk numaish camp Saharanpur 247001

      I track my order it showing intransition but expected delivery shown on 7 Dec but it not received yet.courier pod no is [protected]
      Blue Dart Express customer support has been notified about the posted complaint.
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        S
        Subarno Das
        Dec 12, 2020
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        Consignment Delivery and Tracking

        Your delivery service lacks so much transparency, that I feel like I will never be able to trust my package delivery with bluedart anymore. The delivery tracking and status update is so delayed. There is no connector where I can actually get an update for an item on real time basis. Atleast a responsible feedback. I asked to arrange a call from the delivery guy. I was said that was being arranged but it wasn't done. Then suddenly next morning...
        +1 photos
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        S
        shubhsam786
        from Delhi, Delhi
        Dec 12, 2020
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        Address: Siwan, Bihar (841226)

        I have to receive couriour from Bluedart, but without contacting me my couriour was returned by the courior company with reason Consignee's address in locatable/Landmark.
        My detail address and mob num also mentioned, but there is no confirmation or any call from courier and they not deliver my couriour.
        The reason maintain by courier partner is totally wrong and this is not my 1st experience with the same courier partner, they always do the same and update false reason for nondelivery. I request you, kindly go through this and please take any action, bcoz its not the 1st time, same problem faced by me many times.
        Courier detail- shipment num AWB[protected]

        Request you pls take necessary action.
        Thanks

        Kumar Shubham
        [protected]
        +1 photos
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          N
          [email protected]
          from Powai, Maharashtra
          Dec 12, 2020
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          Address: Ludhiana
          Website: Google

          Mera courier ayea tha indusland bank ka aur mujhe delivery boy ne call ki but main us time ghar par ni tha .. maine usko 2 din ke baad aane ke liye bola but jb maine call ki usko to vo bola ki courier vapis chla gya hai.. Delivery boy ko bolne ki tmeez ni hai isliye uski rating zero hai. Jldi se jldi mere se contact kiya jaye or mera courier bhejo.
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            V
            Vinoda Maye Gowda
            Dec 12, 2020
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            Address: 9900082506

            The status of the AWB- [protected] is incorrectly updated as consigne rejected. I have not received any call or email regarding the consignment. I am very much available at home. This is a recurring issue now for shipments from bluedart. Can have this addressed T the earliest?
            +1 photos
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              S
              seward sai
              Dec 11, 2020
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              Hello,

              I have given pickup on 5th December from Bangalore to Mumbai, It reached on 10th Dec evening when our team received the consignment it was opened if any material is missing how can I get the same back .
              Blue Dart Express customer support has been notified about the posted complaint.
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                N
                Niranjan Rajpurohit
                Dec 11, 2020
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                I sent a parcel on 9/12/20 from bikaner to Malad Mumbai.. today that parcel delivered.. some parts of sweets were missing from it...
                +1 photos
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                  S
                  [email protected]
                  Dec 11, 2020
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                  Address: Kotagiri

                  Hi,
                  I am totally frustrated with the service that you do, my courier was suppose to be delivered by 9th of December 2020, I was waiting for the courier but no one turned up or no call from anyone, i spoke to the customer care person he says they tried calling me but i didnot receive any call from your end, and still now the say my package is ready for delivery but no sign of call are person to hand over the courier. I keep on track but it is useless your people are making me frustrated. I want this to be taken to Ms Sonia Nair as the service is really worst.

                  waybill no - [protected]

                  If i dont receive my courier by today or tomorrow I will file a case against Bluedart for sure.

                  Regards,
                  Saranjith Chandran
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    P
                    Peekaboo
                    from Powai, Maharashtra
                    Dec 11, 2020
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                    Address: Siliguri punjabi para
                    Website: Bluedart.com

                    I have given my pin code correct correct and now it's it keeps showing that wrong pincode will impact delivery. All my previous parcels was delivered by the same exact pincode .
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      U
                      ubharti
                      Dec 11, 2020
                      Resolved
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                      Resolved

                      Hi,

                      I am Udal Kumar Bharti. I requested FINAL IT CERTIFICATE from ICICI BANK LIMITED. ICICI BANK has shipped the document through BLUE DART .

                      My waybill is [protected]

                      When i seen the the status in tracking it says shipment delivered to S.DAS which is a wrong person .

                      I called in Blue Dart customer care and they said they are inquiring .
                      but i am not getting proper response from them.

                      Can you please kindly register a complaint on BLUE Dart for delivering shipment to wrong person .
                      I need it very urgently, please deliver my document as soon as possible.
                      Dec 12, 2020
                      Complaint marked as Resolved 
                      Hi, They resolved this problem very quickly within 24 hours. I hope in future they will be careful of delivery of shipment to right person thanks
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        A
                        Ankush2395
                        from Powai, Maharashtra
                        Dec 11, 2020
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                        I applied for a credit card through axis bank and it is being delivered through Blue dart. Yesterday It was out for delivery in the morning but in the evening I saw on the tracking status that it was undelivered due to incorrect address.
                        However I gave my correct address and received no call from bluedart.

                        please Resolve this as soon as possible.
                        My complete address:
                        A 13/9 Ghasiyari Tola Prahlad Ghat Varanasi
                        +1 photos
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                          P
                          Pretty Jacob
                          Dec 11, 2020
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                          Address: Thiruvalla Kumbazha road, Thiruvalla, 689101

                          Hi,

                          The bluedart store manager purposely held our shipment at their office even though it arrived yesterday. They are lazy that they didn’t bother to make a call for product delivery. Instead, they updated on the site that incorrect address was mentioned and it is held captive. I called to their office. Staff was arrogant as he said he couldnt deliver yesterday at 5pm and assured me that product will be delivery by today morning 11am. Why does he have do much of attitude? His number : [protected].
                          So much of ego and attitude this person holds
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                            J
                            Jayadev Tripathy
                            Dec 11, 2020
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                            Shipment Redirected On Same Awb wrong pincode

                            I have Given the correct waybill number but it is showing wrong pincode and I have also mailed them regarding the issue but I don't get any reply
                            .even their customer care number has no option to talk with their executives. Bluedart: [protected]
                            I have mailed the contact details aswell...
                            +1 photos
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                            L
                            Lubhit Sareen
                            Dec 11, 2020
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                            Address: C604, Aditya Celebrity Homes, Sector-76

                            I was supposed to get my courier delivered by Blue Dart but it is showing since two days Shipment Out for Delivery and then minutes later Prohibited Area Entry for Delivery. It shows my courier is in Noida Sec 63 and I live in sector 76 and there is no such restriction within the same city. I am receiving all other couriers from Amazon and Myntra.
                            Also, nobody called me from Blue Dart.
                            Kindly solve my query.
                            Ref No: EV[protected]
                            Waybill No : [protected]
                            +1 photos
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                              E
                              eagle06
                              from Hyderabad, Telangana
                              Dec 11, 2020
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                              Waybill shipment#[protected]

                              The parcel was supposed to delivered on 3rd December . Instead the status changed to held at location with tag - prohibited area/ entry restricted for delivery

                              Not sure how it happened as i did not receive any call from the blue dart guys when they came to deliver nor any text.

                              Please help me get my parcel asap. Am not sure where to directly contact the people responsible. There is not direct contact number provided for the held location nor the address and the generic helpline is non-responsive.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                H
                                Harshal Rajendra Ingale
                                from Powai, Maharashtra
                                Dec 10, 2020
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                                I have received text from sender ie Oneplus "please track your courier dispatched through blue dart courier" i have track first and notice that "consignee out of station"... I have verified that everybody at home and no courier received by them. They clearly didn't make any attempt to deliver the same.
                                +1 photos
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                                  R
                                  Rutuja K
                                  from Powai, Maharashtra
                                  Dec 9, 2020
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                                  There was no attempt of delivery made. I did not get any message or call and suddenly they are showing that my parcel has been delivered. Whyyyyyyy? I want my parcel now. I did not receive it how can it show delivered and also it was written there that I collected it how unprofessional is this behaviour.
                                  W.no.[protected]
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                                    E
                                    ER Rakesh Roshan
                                    Dec 9, 2020
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                                    I ordered a carrybag on amazon on 30th november. The respective item has nt been delivered . Instead of proper delivery they blamed on me such as action required logic.
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