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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
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Blue Dart Express reviews & complaints page 104

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A
Ankush2395
from Powai, Maharashtra
Dec 11, 2020
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I applied for a credit card through axis bank and it is being delivered through Blue dart. Yesterday It was out for delivery in the morning but in the evening I saw on the tracking status that it was undelivered due to incorrect address.
However I gave my correct address and received no call from bluedart.

please Resolve this as soon as possible.
My complete address:
A 13/9 Ghasiyari Tola Prahlad Ghat Varanasi
+1 photos
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    Pretty Jacob
    Dec 11, 2020
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    Address: Thiruvalla Kumbazha road, Thiruvalla, 689101

    Hi,

    The bluedart store manager purposely held our shipment at their office even though it arrived yesterday. They are lazy that they didn’t bother to make a call for product delivery. Instead, they updated on the site that incorrect address was mentioned and it is held captive. I called to their office. Staff was arrogant as he said he couldnt deliver yesterday at 5pm and assured me that product will be delivery by today morning 11am. Why does he have do much of attitude? His number : [protected].
    So much of ego and attitude this person holds
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      J
      Jayadev Tripathy
      Dec 11, 2020
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      Shipment Redirected On Same Awb wrong pincode

      I have Given the correct waybill number but it is showing wrong pincode and I have also mailed them regarding the issue but I don't get any reply
      .even their customer care number has no option to talk with their executives. Bluedart: [protected]
      I have mailed the contact details aswell...
      +1 photos
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      L
      Lubhit Sareen
      Dec 11, 2020
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      Address: C604, Aditya Celebrity Homes, Sector-76

      I was supposed to get my courier delivered by Blue Dart but it is showing since two days Shipment Out for Delivery and then minutes later Prohibited Area Entry for Delivery. It shows my courier is in Noida Sec 63 and I live in sector 76 and there is no such restriction within the same city. I am receiving all other couriers from Amazon and Myntra.
      Also, nobody called me from Blue Dart.
      Kindly solve my query.
      Ref No: EV[protected]
      Waybill No : [protected]
      +1 photos
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        E
        eagle06
        from Hyderabad, Telangana
        Dec 11, 2020
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        Waybill shipment#[protected]

        The parcel was supposed to delivered on 3rd December . Instead the status changed to held at location with tag - prohibited area/ entry restricted for delivery

        Not sure how it happened as i did not receive any call from the blue dart guys when they came to deliver nor any text.

        Please help me get my parcel asap. Am not sure where to directly contact the people responsible. There is not direct contact number provided for the held location nor the address and the generic helpline is non-responsive.
        Blue Dart Express customer support has been notified about the posted complaint.
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          H
          Harshal Rajendra Ingale
          from Powai, Maharashtra
          Dec 10, 2020
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          I have received text from sender ie Oneplus "please track your courier dispatched through blue dart courier" i have track first and notice that "consignee out of station"... I have verified that everybody at home and no courier received by them. They clearly didn't make any attempt to deliver the same.
          +1 photos
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            R
            Rutuja K
            from Powai, Maharashtra
            Dec 9, 2020
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            There was no attempt of delivery made. I did not get any message or call and suddenly they are showing that my parcel has been delivered. Whyyyyyyy? I want my parcel now. I did not receive it how can it show delivered and also it was written there that I collected it how unprofessional is this behaviour.
            W.no.[protected]
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              E
              ER Rakesh Roshan
              Dec 9, 2020
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              I ordered a carrybag on amazon on 30th november. The respective item has nt been delivered . Instead of proper delivery they blamed on me such as action required logic.
              +1 photos
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                R
                rahulk2
                Dec 9, 2020
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                I had ordered two shipments rom Oneplus.in
                Order Number M[protected] & M[protected] which they sent me through Bluedart Courier Service On 30 Nov & 1 Dec Respectively!
                When i tracked the shipments both of them arrived at the local bluedart hub (Motihari Hub) On 8th Decemeber!
                Today On 9th December They Sent Me A Text That We Will Deliver Your Shipment Today!
                Oneplus Also Sent Me A Mail Saying That That My Shipment Is Out For Delivery!
                BUT Two Hours Later, I Get Another Email Saying That There Is A "Delivery Exception" On My Shipment Because My Address Is "Out Of Delivery Area". They Didn't Even Call Me On My Phone Number!
                Bluedart tracker is also saying that it it out of delivery area!
                How can my address be out of delivery area if my address Is In Pincode 845401 Near Motihari Railway Station Which Is In Main Motihari City and my address is barely a kilometer from the railway station!
                Bluedart Tracking Number~ [protected]
                Bluedart Tracking Number~[protected]
                +4 photos
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                  R
                  Rakshita Mishra
                  Dec 8, 2020
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                  Address: Ambala
                  Website: Madhya Pradesh

                  Wrist service h bluedart ki ek to tym pr pickup nhi krte ya update nhi krte data kitne din se track nhi hora h na abtk aya h parcel or b phle b ase hi parcels delay hue h mere na contact no on rhte h kisi ofc k...or jo on vo thek se response nhi dete ofc m...[protected]
                  My tracking no..plz iska data upload krvao

                  Pincode 305007
                  Ajmer
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                    M
                    ManojPa99085290
                    from Powai, Maharashtra
                    Dec 8, 2020
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                    BLUE DART COURIER SERVICE
                    WAY BILL NO[protected]
                    my consignment was dispatched on 25NOV.2020 from patna to DHURI (PUNJAB) but sorry to say that after 13 days it is not recieved yet.Plz do the needfull as consignment contains perishable items.
                    +1 photos
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Dec 08, 2020
                    Updated by ManojPa99085290
                    VERY DISSAPOINTED .product not deliverd yet

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                      S
                      Sanchita Patel
                      from Hyderabad, Telangana
                      Dec 8, 2020
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                      I didn't recieve the parcel, the agent has delivered it to someone else and kept as delivere where as I didn't receive it
                      +1 photos
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                        V
                        virendrapalsingh5
                        Dec 8, 2020
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                        Address: Hanumangarh, rajasthan - 335512

                        This is more of a request than complaint. Please stop servicing in Hanumangarh, Rajasthan - 335512
                        Every time a bank sends something via bluedart, I know for sure that you guys don't give a ### and return it without even contacting the receiver even when mobile number is mentioned there.
                        There are better courier providers who does the job as it is expected.
                        How it helps people of Hanumangarh if you stop your services here?
                        If a bank finds that bluedart is not servicing in an area, they will use other company. Doesn't matter which company they will use we will receive the courier.
                        By the way, I told ICICI bank to send my card using any provider other than BlueDart. Guess what? They agreed and sent it using Delhivery.
                        So in short your courier guys in bluedart are not delivering and it has been happening for years.
                        Please close your office here. It will help us a lot.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          V
                          Varun Jadeja
                          from Powai, Maharashtra
                          Dec 8, 2020
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                          Address: Jamnagar dp office

                          Basically my order was supposed to deliver tody mssge also came. I waited till 8 pm today, I called customer care 3 to 4 times as there was no number given of the delivery boy or the where its was coming from (blue Dart office jamnagar). I explain everything as this thing has happen earlier also delay and at last a mssge was given that we are unable to call u or find ur address.to tody no calls no contact no nothing was given. This is so annoying sir that this thing has happened 2nd time with me. The customer care was polite so doubt he told they he will tell them to reach u. He also told me that today positively ur order will be delivered. Now when calling its saying we gave closed due to bad weather. I checked the review of the dp office jamnagar in Google map all the reviews were same. Now tell me 1 time it's okie 2 nd again... Plus no information. Today again sir 2 nd day it is no ans
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                            R
                            ravikumarz4u
                            Dec 8, 2020
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                            Address: Diamond Park, Visakahapatnam phone 8466840099

                            Firstly, Blue dart online customer care is promising a 24 hour delivery and the same was done on 25/11/2020. However, the same is being denied in the reception counter of Bluedart Couriers, Diamond Park, Visakhapatnam for the last 3 times but the charges are being collected at the same tariffs. Also, being from a Government department(Income Tax Department) files are packed in a particular manner in a container box. Inspite of showing the Identitty proof, the same was denied and asked to show the contents. I definitely understand the security concern and am ready to open the box and show the contents. However, if I am supposed to do so, then Bluedart is supposed to keep a person for packing the same, which is not in place and created a lot of irritation and discomfort. Who would be held responsible if the contents go missing as there are documents of HVTs. The same equipment and the way the packing was done might not be possible at that place. The staff were quite adamant to help in this issue.

                            Hoping to receive a feedback on the same.

                            Regards

                            Ravi Kumar
                            [protected]
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              T
                              Tejas Gowda420
                              Dec 8, 2020
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                              Address: Jlb service centre,mysuru

                              My bluedart status is showing consignees address unlocatable/landmark.I have given the address properly .I want to get my order now
                              +1 photos
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                                T
                                Tejas Gowda420
                                Dec 8, 2020
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                                Address: Jlb service centre,mysuru
                                Website: www.bluedart.com

                                My bluedart tracker is showing consignees address unlocatable/landmark.what is this.atleast they would called once.how can we give the directions exactly during delivery.They dont have a common sense atleast to give call so that we can give directions.now atleast help me to get my order
                                +1 photos
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                                  J
                                  Jimi Gajab
                                  Dec 8, 2020
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                                  Hi Blue dart,
                                  Sorry, I need to approach you directly for justice.I, Jimi Gajab, has sent a parcel to Canada via Bluedart. My tracking number is #[protected] on 5th Nov 2020.
                                  The parcel was supposed to be delivered at the address Brampton, Canada to Mr Niraj Parikh. But it was by mistake delivered to USA.
                                  I had sent the parcel via bluedart agent (super Air International, malad Via skyline Express)on 5th November 2020. Since then the update on the tracking id was showing that it was still in Mumbai.
                                  My sister-in-law lives in Canada and was hoping to get the parcel before Diwali.
                                  The tentative date for the parcel to arrive in Canada was 9th November 2020 but it has delivered on 20/11/2020 after lots shocks mentioned below !
                                  Firstly, while Tracking on Blue dart website till 20/11/2020, Shipment was showing at Mumbai airport, though it was delivered without any label to my SIS in Canada. Surprisingly, the shipment label was not mentioning Mr Niraj Parikh, and It was in the name of Mr Ravi USA. PFA : Proof for the same.
                                  This parcel were having food items but most of the items are opened, and some items were stolen. Photo attached.
                                  After two days, They have received another parcel for someone else without any intimation, prior calls and Label. Shocking !
                                  My SIS has immediately informed the local DHL to return it to right person.
                                  Bluedart has always been one of the best courier services, but this time it has been highly disappointing as there was a blunder in delivery. I have spent almost 15 days in troma and tense.
                                  We have already communicated above all to
                                  Asst. Manager - Customer Service)
                                  Blue Dart Express Limited
                                  Near Terminal 1B, CSMI Airport Road, Santacruz (East) Mumbai 400 099, India.
                                  [protected] |' +[protected]│ │ www.bluedart.com
                                  Customer Care Network Advisor
                                  DHL Express (Canada), Ltd.
                                  18 Parkshore Drive
                                  Brampton, ON L6T 5M1
                                  Phone:[protected]
                                  www.dhl.ca
                                  And requested her to Kindly process for 100% Refund with Huge Componsestions towards mental Harassment and troma to my relative.
                                  Today, I again finally spoke to her and she said i have coordinate with skyline express regarding my parcel refund. This is not acceptable.
                                  I am a working individual and it is highly stressful to constantly follow up on this process as I do not get so much time. It is affecting me mentally.
                                  It is very annoying to constantly follow up with different people.
                                  I will be highly obliged if you can escalate this issue and let me know what is the status of my refund as it is highly disappointing and I am feeling highly vulnerable right now. Local Agent is not giving proper answers and update.
                                  Kindly get back to me at the earliest.
                                  Thanking you,
                                  Jimi Gajab
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    T
                                    Tejas Gowda420
                                    Dec 7, 2020
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                                    The bluedart tracker is showing consignees address unlocatable/landmark.please help me to get my order
                                    +1 photos
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                                      P
                                      Pretty Tomar
                                      Dec 7, 2020
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                                      Address: Shree vardhman paint near punjab national bank rampur maniharan
                                      Website: Same

                                      My parcel is wrong so i was return tha product i want refund my money
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Wrong parcel
                                      Pretty Tomar's [Complaint's author] reply, Dec 7, 2020
                                      Wrong parcel
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