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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 152

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N
Neha Narain
Oct 7, 2019
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Address: 243 Patliputra Colony Patna - 13, 800013

My shipment was despatched from manavar on 30th sep and was scheduled to be delivered by 2nd oct. However no one contacted us on all these days suddenly the shipment was status was updated as "refused to accept" and the status was closed. This is highly unprofessional attitude of the company

Below is the mail to the head of blue dart

Neha narain
10:26 am (7 minutes ago)

To feedback

Hi,

This is with reference to the below shipment "[protected]" when i go to your portal to track the order it says consumer refuse to accept. If i have ordered for a shipment why will i refuse. For your kind information no one has attempted delivery and even called me. This is ridiculous in the way your team is passing wrong information. Need your immediate attention and delivery of my product today.

I have been calling the customer care but such an unprofessional attitude there is no one to even attend the call.
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    H
    Hub Markets
    Oct 5, 2019
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    I am siddharth parmar. My weybill no is [protected]. Yesterday delivery boy called me and said that he is at my home but when i opened my gate he wasn't there then i called him 7, to 8 times first time he said i am on the why then i took 3 hours waiting but he hasn't come. His phone number is +[protected].

    I really shocked bluedart employees are lies with the customer.

    Please get me my courier package as soon as possible and delivery boy made false report in the system that consinee's address was incorrect.

    Please solve my query.
    +1 photos
    Blue Dart Express customer support has been notified about the posted complaint.
    Oct 05, 2019
    Updated by Hub Markets     I am Siddharth parmar. My weybill no is [protected]. Yesterday delivery boy called me and said that he is at my home but when I opened my gate he wasn't there then i called him 7, to 8 times first time he said i am on the why then i took 3 hours waiting but he hasn't come. His phone number is +[protected].

    I really shocked bluedart employees are lies with the customer.

    Please get me my courier package as soon as possible and delivery boy made false report in the system that consinee's address was incorrect.

    Please solve my query
    View replies
    I didn't get my order .. It says delivered, I didn't even get a notice through bluedart, a call as in to pick up order. How come this be happen?

    delivery boy made us fool - Comment #3553897 - Image #0
    Reply
    [protected] i
    i cannot recd. any call from delivery person, only recd. message .
    i am available the address i provided .
    Do the needful.
    Reply
    sudam4321's reply, Oct 2, 2019
    Awb#69145957580 i cannot recd. any call from delivery person, only recd. message .
    i am available the address i provided .
    Do the needful.
    Please cancel ky oreder billNo:-[protected]

    delivery boy made us fool - Comment #3554419 - Image #0
    Reply
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      K
      Kavyashree C.M
      from Mumbai, Maharashtra
      Oct 5, 2019
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      First two times i couldn't recieve call because i was in some other emergency work.. Then i recieved call but because of delivery person rash behaviour i cancelled shipment... I got message as consignee not present at location give me the solution to get that parcel otherwise please redeliver credit card with some other person who is polite...
      Thank you
      Blue Dart Express customer support has been notified about the posted complaint.
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      I have the same product . I don't want it now. Please cancel my order.
      Thank you
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        C
        Caroline Kumar
        from Mumbai, Maharashtra
        Oct 5, 2019
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        Address: #123, 3rd Cross, 2nd Main, Sai Meadows Layout, Kudlu, Bangalore Landmark: Behind Sadguru International School., 560068

        Hello sir, this is to inform you that your services are very unreliable. I am expecting my post as per tracking link since 3rd of oct. Way bill # [protected]. Delivery agent gives feedback that no such consignee is available on 3rd oct 2019, he never called me. 4th oct 2019 he called me just once but said you weren't not available and left. Since 2 days i'm waiting for my post still undelivered. Poor services and unreliable agents. I will complaint to bank not to use bluedart.
        +1 photos
        Blue Dart Express customer support has been notified about the posted complaint.
        Oct 05, 2019
        Updated by Caroline Kumar         [protected]

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          S
          sami.vasta
          from Bengaluru, Karnataka
          Oct 5, 2019
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          courier not received - need department name/extention number

          Address: #81 second floor, 3rd main KEB layout , BTM 1st stage, 560029

          The status of my courier "says need department name/extention number". It is very important document which has to be reached out to me on time. I have not received any call or message from blue dart for confirmation or whatever.
          I have no idea why the courier is being held. I hope blue dart will help me on this.
          Please let me know if you need any further details....
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          Y
          Yuvaan34343
          from Delhi, Delhi
          Oct 4, 2019
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          Address: New Delhi, Delhi

          Hello

          My slicepay card delivery by blue dart express but mera address change tha tho maine apne address ke lia mail dala dia hai but aaj mujhe ek call aai thi [protected] hai joh bule dard se thi or bolte hai apka product delivered ho raha hai mujhe 2 kante wait karaya or koi nhi aaya call kar abusing language me baat kar rahe the.

          Name - wahid
          Date of instrument : 04/10/19
          Email - [protected]@gmail.com
          Mobile - [protected]
          Blue Dart Express customer support has been notified about the posted complaint.
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            V
            Vaga Wild
            from Mumbai, Maharashtra
            Oct 4, 2019
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            Address: 1240/10 Govindpuri Galli no 10 Kalkaji, 110019

            Delivery agent misbehaved with me and refuse to deliver me the bank card. Today i received call from delivery agent i requested him to deliver my card by 12pm as i would be leaving for office, after one hour i called him and he told me that he won't b able to come in time i have to go with my i'd proof to a land mark to collect the card. I went and waited and tried to call him once he received the call we had a heated conversation he told me that he won't deliver and he will ensure that my card get don't deliver to me. Is this the way blue dart should behave.

            Kindly look through this
            Way bill - [protected]
            Blue Dart Express customer support has been notified about the posted complaint.
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              S
              Saket@#
              from Surat, Gujarat
              Oct 4, 2019
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              Address: Surat, Gujarat, 394210

              Delivery person not deliver emergency medicine from last 2 days, he said, sir where to come, in bnoon he again asked address, again i will give him proper address to come, but he is not serious for deliver goods, person is very serious for that medicine, because of that medicine, i have to take treatment of doctor today, and when i am calling him, he didn't recvd calls, verd poor service, never try to use your company in future.
              Blue Dart Express customer support has been notified about the posted complaint.
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                K
                kailashp1094
                from Hyderabad, Telangana
                Oct 4, 2019
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                Address: Kompally Pud, Hyderabad, Telangana

                I have ordered the mi tv on oct 2nd 2019 and shipment expected date was mentioned as 4th oct 2019 by the blue dart. But i did not get the product delivery and when i contacted the customer care executive, he said that the product will be delivered post 8th oct 2019. The waybill no: [protected], the product is at kompally, hyderabed. From oct 3rd 2019 (2 p. M) which is a 2 hours distance from the delivery address. I want the product to be delivered by tomorrow (05th oct 2019).
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                  V
                  venkeyavr
                  from Bengaluru, Karnataka
                  Oct 4, 2019
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                  Address: Marthalli, 560066

                  Dear sir/ madam,
                  This below mentioned my details but delivery boy is not receiving my call and not responding not giving my delivery to me he is playing with my courier.
                  I never expect like this service for deliver boy. I am getting from kotak bank this courier but now i feel not safe in blue dart service
                  I need urgent response in this issue i want race a complaint in bank also i need information why he is not given my delivery.
                  Why showing so much interest in my courier.

                  Deliver boy mobile number : [protected]

                  Your shipment from kotak bank is dispatched through blue dart awb# [protected] will be delivered by 03-oct-19. Track us on https://q4w75.app.goo.gl/pMF2ry

                  Regards,
                  A venkateswarlu,
                  [protected].
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    A
                    Ankit Negi
                    from Mumbai, Maharashtra
                    Oct 4, 2019
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                    Address: H.No-171 Dehradun Road Kherikala, Rishikesh, Dehradun, Uttarakhand, 249204

                    There was no delivery attempt made for the consignment and evn i told him exact location and he tell me to deliver it evening time but he did not come even didn't pick up my call and after that i received a message stating that undelivered due to address related concerns. Address has been clearly mentioned with landmark and easily identifiable. And every post come on the same address.

                    He might very lazy his
                    Name - virbhadra panday
                    Mob. No. - [protected]

                    My tracking no. - [protected]

                    Pls blue dart make shure your employee do there work professionally.
                    And pls tell him to deliver my parsel today it's important.

                    Thanks - ankit negi this side.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      P
                      prabhat3050
                      from Chennai, Tamil Nadu
                      Oct 4, 2019
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                      Address: Chennai, Tamil Nadu, 600110

                      There was no delivery attempt made for the consignment [protected] and i didn't receive any call from the delivery person however i received a message stating that undelivered due to address related concerns. Address has been clearly mentioned with landmark and easily identifiable.

                      I did not get any call from delivery guys and blindly updated status-Consignee'S Address Incomplete/Incorrect.

                      Before Approving credit card bank person already came for verification.
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Oct 04, 2019
                      Updated by prabhat3050                       Still did not get any call from Blur dart.
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                        V
                        Vijayalakshmi Gajjala
                        from Chennai, Tamil Nadu
                        Oct 3, 2019
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                        Address: No.1 mangaliamman koil street,nandavanamettur, reddiar garden, avadi, chennai -71, Chennai, Tamil Nadu, 600071

                        Iam at the same address, no one called me for delivering still, but they have updated a wrong status what should I do now? They haven't approached me, but they have directly said that I have shifted my address, this is ###, my address is no. 1 mangali amman koil street, nandavana mettur, reddiar garden, avadi, chennai-71. Way bill no [protected], name aravind m!
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          A
                          Anushank Lal
                          from Pune, Maharashtra
                          Oct 3, 2019
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                          consignee refused to accept status without any attempt. not even a phone call

                          Address: 411018

                          My waybill no. [protected] is showing scheduled delivery date of 3rd oct 2019. While i track status in evening of 3rd oct, it says Consignee Refused to Accept while no delivery is attempted and no phone call from blue dart. I have my family being present at home all the day. This is really very unprofessional. Please help to get my consignment. Thanks...
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                          Raghava Venkata
                          from Bengaluru, Karnataka
                          Oct 3, 2019
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                          Address: 560077

                          Hi,

                          I had ordered hdfc dd via online and hdfc has shipped it via blue dart courier. The status of the courier shows that the courier office needs further details on the address such as land mark. I have gone to their office and requested for the number of the delivery boy. They initially refused to provide the number and on insisting they provided the following number "[protected]". When i call him he never picks up the phone. I tried around 10 times and even messaged him and still no reply. The office address is cunningham blue dart courier, kalyan nagar, bangalore.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            B
                            Balaji Giri
                            from Mumbai, Maharashtra
                            Oct 2, 2019
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                            Address: LAXMINAGER, Pune, Maharashtra, 411006

                            Not received parcel waybill no [protected] and on your portal it is showing delivered, please kindly give my parcel at your earliest its a fraud, otherwise i will police complaint.Not received parcel waybill no [protected] and on your portal it is showing delivered, please kindly give my parcel at your earliest its a fraud, otherwise i will police complaint.
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Oct 02, 2019
                            Updated by Balaji Giri                             [protected] not received
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                              V
                              verma@1310
                              from Mumbai, Maharashtra
                              Oct 2, 2019
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                              Address: Indusind Bank, Bikaner, Rajasthan, 334001

                              Waybill No. - [protected]
                              Reference No. - BIRA[protected]
                              Mob. No. - [protected], [protected]
                              My Package from Indusind Bank of Delivery Address 40, 3 FDM Suratgarh Near Gaudam, 3 FDM, Ganganagar Rajasthan-335705 on Not Deliver
                              Delivered Address -
                              YANKTESH NARAYAN
                              INDUSIND BANK LTD.
                              GROUND FLOOR, CITY CENTER BUIL NEAR SANGHI PETROL PUMP,
                              JODHPUR RAJASTHAN- 342001
                              Date of Delivery - 26-Sep-2019
                              Please my Package re dispatched on Address 40, 3 FDM Suratgarh Near Gaudam, 3 FDM, Ganganagar Rajasthan-335705
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                S
                                Sayee Prasad Ramachandran
                                from Mavelikara, Kerala
                                Oct 2, 2019
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                                Address: No. 93c/30, T. S. Gopal Nagar,, 2nd Street, Thiruvottiyur, Chennai -19, Chennai, Tamil Nadu, 600019
                                Website: www.bluedart.com

                                Sir,
                                I am receiving a shipment from mumbai, it is boat rockerz 600 (Earphone), it is a warranty claim, they returned to the address from where i bought, i changed my house so i can't receive the shipment. My tracking number [protected].

                                My new delivery address,
                                93c/30, 2nd street, t. S. Gopal nagar, thiruvottiyur, chennai-600019

                                Contact me via email:[protected]@gmail.com
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  R
                                  Ravindra BHeel Sangariya
                                  from Mumbai, Maharashtra
                                  Oct 2, 2019
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                                  Address: I dra colony sangriya jodhpur, Jodhpur, Rajasthan, 342013

                                  My parcel was returned earlier by mistake of blue dirt staff. When recalled now my percel. Blue dart delivery boy not delivered my home. I go main office jodhpur but were not giving any response. They is refusing to give. When i got my parcel i am not receiving my parcel. According to me, there cannot be any poor service from this. When you cannot do the right service, why do you sit like this openly. This time i will return to the consumer court.
                                  Tracking number [protected]
                                  Thank you
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    A
                                    aaliya alam
                                    from Mumbai, Maharashtra
                                    Oct 2, 2019
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                                    Address: Opp. Gangapur Police Station, Anandvalli, Nashik- 422013, 422013

                                    Why my parcel is been delivered yesterday.
                                    As per the consignment its says out for delivery yesterday 1 oct 2019.
                                    Now today office is closed. Consignment as reached the hub (Nashik) i want my parcel today any how we have a function to attend today. This is my tracking number[protected]. Other wise i have to take the case to consumer court. Kindly revert back asap
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Oct 02, 2019
                                    Updated by aaliya alam                                     Kindly see the image. Of status

                                    Oct 02, 2019
                                    Updated by aaliya alam                                     My parcel is been not delivered on the day of delivery date
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