Blue Dart Express Complaints & Reviews

Courier 9 tarikh subah 9 baje city mein aa gaya hai abhi tak pahucha nahi hai or jab mein online status check karta hu to dikha raha hai apko delivery attemp ho chuka hai 1 baar raat ko 10.45 baje... Kya raat ko koi dukan ya office khula rehta hai... Jab office mein phone karte hai to pehle executive sahi tarah se baat bhi nahi karta or kehta hai apko phone kia tha apka phone laga nahi mera phone jab ki full time chalu rehta haior sabhi courier mein se phonne bhi recieve hota hai... Or baat ese karta hai jaise koi government courier ho or aisa bartaav karte hai phone mein jese ehsaan kar raha hain... Meri request hai jald se jald mera courier pahucha diya jaye... Thanks

Waybill no: [protected]

I got this message from blue dart express

Blue dart tried to deliver shpt#[protected] fm hdfc. Select delivery timeslot a[protected] mon-sat; sms d a to 56767 with date post 24 hrs

I was already complained about the timing issues because of my office timing, i'm only available in the morning time till 11.00am or after 7.00pm, i'm not able to collect the courier after 11.00am to 7.00pm, my family are out of station this is the 5th time i had complaint to the blue the courier express ltd.

This is so crap, was gonna get a package from bluedart, they won't deliver it. Highly unreliable. Tried calling them many times, noone is picking up. Absolutely horrid. Zero on customer service. Dont know who to contact. Sometimes even the call doesn't go through. And youre left on hold for minutes on end. They have not been delivering my package for 2 days now. I[censored] miss their package once then only god can help.

After calling for 'n'th time, i'm writing this complaint here. From October 7th the shipment is in town but they are not delivering the product. current status:Need Department Name/Extention Number
I f issue isn't resolved i'll file a complaint against bluedart for delaying the delivery.
worst delivery service experience ever. If you don't have the capacity to deliver on time why do you even accept the couriers....

Hi,
My name is sathvinder singh, i ordered mi smart water purifier from mi website on 30th september expected delivery is 3rd oct but till now the order is not delivered from blue dart courier services, and i can see the last shipment status it was out for delivery on 5th october at 12:21pm mean time when i follow up with the customer service department they are not responding and i even didn't get any call from delivery team and when i last tracked again the shipment they are updated "need department name/ extension number" at 8:12pm and it sounds stupid to me.
My tracking number. Awb# [protected].

Waiting long i find a blue dart boy, i told him the issue.. He shared me the concern person number his name is waheed: [protected]. When i gave a call to waheed he gave me another delivery boy no [protected] his name is ramakrishna when i gave him call he is not answering and turned off his phone.

They both belongs to gachibowli pud. Hyderabad telangana state.
Request you to take severe action on them.

Sir my name is ashish kumar. I was ordered from amazon. Today is my order delivery i was pay our order money.in my bank account money had been deducted and after sometime error message seen i was pay two times one time error and one time successful transaction but money deducted both time. Towards bank both time transaction successful please sir check my status and inform me early

Hi sir/madam,

This is abdul raheem, awb# [protected], i was supposed to receive my courier on 07th of october 2019, while i did not receive it, i see a wrong claim that "consignee's address is unlocatable/landmark needed".

I have given the address has

Abdul raheem

18-8-/4254) 1/b/6 5th lane, rakshapuram colony, opposite new meridian cafe, kanchan bagh west, chandrayangutta, hyderabad-500058.

Ph no. [protected]

What more landmarks and specifications does your courier boys need? No body called me to know where the place is, if they were confused. No body tried to even speak from your end before saying unlocatable.

New meridian cafe in rakshapuram colony is a popular landmark and it is in the opposite lane of rakshapuram colony. Can your courier boy not just ask around, where is new meridian cafe or search on google maps? Can he not find the place with minimal effort of at least calling me?

Today on 09th of october 2019 i was reach to blue dart courier office at santosh nagar opposite yadgiri theater, hyderabad, but the management is not responsible for the staff delivery courier and ignore me directly with bad attitude.

I kindly request to the head of blue dart courier service company change the management staff.

Thanks

My way bill no:[protected]. Address unallocated in track n trace record, but my house address is the easiest way to reach easily, management is unable to handle staff courier service, they are doing time pass in the blue dart company with the branch of santosh nagar opp yadgiri theatre hyderabad.

I kindly request to blue dart service pls change the management n staff.

One package for me was shown undelivered because o[censored]nidentified location. But the delivery location is a ey kinfra park chandavila which is a famour film and video park in trivandrum. I haven't even received a call from the delivery side. I would like to escalate this as this is being repeated for the second time in my case alone. If it happens again i am forced to file a complaint against blue dart courier service.
Waybill: [protected]

Dear concerned,

This is in ref to my recent online order of product from an online portal and like any other online e - commerce i had booked the commodity.
The process was done and i was notified with a booking id and the courier was supposed to be delivered to me by blue dart.
Closer to the date, i checked the status and on 7th oct 2019, and it was last updated on 5th that the add is an educational institution, and this was from blue dart sangvi branch pune and i haven’t received and call or msg from blue dart regarding the same. I checked called up sangvi branch, on land line, then he said i am not audible and one of the executive called me back from a mobile number +[protected], then he call and the person verified my details via tracking id (Way bill no - [protected], bluedart). After presenting the details, the person asked me to share the name of the bank where i’m holding my account. The person thereafter sent an encrypted message (Sms) (Enclosed attachment) to me and asked me to resend the same message to him within 10 seconds on [protected]. I found this unusual and asked him the reason for asking me personal bank details. The person said if they require it for documentations and customer profile creation and if i don’t submit the details and that encrypted message, my product won’t get delivered.
I disconnected the call and then the same person constantly called me for the next 15 mins from same no and one more no. [protected] along with that he even sent me few more encrypted messages over sms from different no. I did not respond.in the evening, my brother called on the same number numerous time but the person deliberately disconnected his calls.
This is in all likelihood a fraudulent person with all intentions of committing a cyber crime.
I have still not received any update in regards to my product as well. Anyhow, with such experience, i would never prefer and recommend blue dart where i can have a threat to my assets.

The entire idea behind writing this email was to notify the authorities of blue dart.
This should be investigated properly as it may dilute your reputation as there are many customers who don’t even report the matter to the authorities.

Looking forward to a constructive revert

Regards

Alisha

Sir,
This is to inform you that a person who deliver my rbl credit card at my address does not behave like a gentleman, he used indecent word to my family and unexpected discussion with them.

It is requested to you, please manage the same at your end and avoid to stop further issue to take police complaint by the customer.

Your

Regards,

Yashpal rautela
Mobile no. [protected]

Waybill no : [protected]

Blr apx/sfc pud centre prohibited area-entry restricted for delivery

I haven't received the bluedart courier yet and it shows the status as prohibited area-entry restricted for delivery.

I was not contacted through sms or email. Can this issue be resolved immediately.

My shipment was despatched from manavar on 30th sep and was scheduled to be delivered by 2nd oct. However no one contacted us on all these days suddenly the shipment was status was updated as "refused to accept" and the status was closed. This is highly unprofessional attitude of the company

Below is the mail to the head of blue dart

Neha narain
10:26 am (7 minutes ago)

To feedback

Hi,

This is with reference to the below shipment "[protected]" when i go to your portal to track the order it says consumer refuse to accept. If i have ordered for a shipment why will i refuse. For your kind information no one has attempted delivery and even called me. This is ridiculous in the way your team is passing wrong information. Need your immediate attention and delivery of my product today.

I have been calling the customer care but such an unprofessional attitude there is no one to even attend the call.

I am siddharth parmar. My weybill no is [protected]. Yesterday delivery boy called me and said that he is at my home but when i opened my gate he wasn't there then i called him 7, to 8 times first time he said i am on the why then i took 3 hours waiting but he hasn't come. His phone number is +[protected].

I really shocked bluedart employees are lies with the customer.

Please get me my courier package as soon as possible and delivery boy made false report in the system that consinee's address was incorrect.

Please solve my query.

First two times i couldn't recieve call because i was in some other emergency work.. Then i recieved call but because of delivery person rash behaviour i cancelled shipment... I got message as consignee not present at location give me the solution to get that parcel otherwise please redeliver credit card with some other person who is polite...
Thank you

Hello sir, this is to inform you that your services are very unreliable. I am expecting my post as per tracking link since 3rd of oct. Way bill # [protected]. Delivery agent gives feedback that no such consignee is available on 3rd oct 2019, he never called me. 4th oct 2019 he called me just once but said you weren't not available and left. Since 2 days i'm waiting for my post still undelivered. Poor services and unreliable agents. I will complaint to bank not to use bluedart.

The status of my courier "says need department name/extention number". It is very important document which has to be reached out to me on time. I have not received any call or message from blue dart for confirmation or whatever.
I have no idea why the courier is being held. I hope blue dart will help me on this.
Please let me know if you need any further details....

Hello

My slicepay card delivery by blue dart express but mera address change tha tho maine apne address ke lia mail dala dia hai but aaj mujhe ek call aai thi [protected] hai joh bule dard se thi or bolte hai apka product delivered ho raha hai mujhe 2 kante wait karaya or koi nhi aaya call kar abusing language me baat kar rahe the.

Name - wahid
Date of instrument : 04/10/19
Email - [protected]@gmail.com
Mobile - [protected]

Delivery agent misbehaved with me and refuse to deliver me the bank card. Today i received call from delivery agent i requested him to deliver my card by 12pm as i would be leaving for office, after one hour i called him and he told me that he won't b able to come in time i have to go with my i'd proof to a land mark to collect the card. I went and waited and tried to call him once he received the call we had a heated conversation he told me that he won't deliver and he will ensure that my card get don't deliver to me. Is this the way blue dart should behave.

Kindly look through this
Way bill - [protected]

Delivery person not deliver emergency medicine from last 2 days, he said, sir where to come, in bnoon he again asked address, again i will give him proper address to come, but he is not serious for deliver goods, person is very serious for that medicine, because of that medicine, i have to take treatment of doctor today, and when i am calling him, he didn't recvd calls, verd poor service, never try to use your company in future.