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Blue Dart Express Complaints & Reviews

www.bluedart.com

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Updated: Jun 5, 2026

Complaints 10600

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944

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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Blue Dart Express reviews & complaints page 153

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Address: 122009

I was at home which is my delivery address the whole time neither I got any call or any contact no. Of the delivery guy. Now I checked the website to track my order and it shows consignee was not available this is such a nonsense delivery service! First u don't update a person about the contact no. Of the delivery guy getting the package then u people don't even attempt a delivery and then update the delivery status saying the consignee was unavailable. Bluedart is useless at delivering packages this has never happened to me before with any other delivery company.

Blue Dart Express customer support has been notified about the posted complaint.

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D

domingos

from Mumbai, Maharashtra

Oct 17, 2019

[protected] This shipment has been delayed considerably and still not delivered.Request to deliver ASAP.Lot of communication has been done but destination BDE is not serious about delivery and customer satisfaction.

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I ordered a shirt online and its been sent through blue dart courier service its been a week I still dint received it i checked through tracking number it showed it has been delivered but I still dint get my shirt the address was correct and i even added the phone number its been delivered wrongly very disappointed

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Address: Habsiguda, Hyderabad, Andhra Pradesh

No Executive has come to deliver a product at my house address. And Showing as consignee has Shifted from a given address. Kindly Do in proper way contact before visiting at least or call to phone to get exactly a receiver address and take quick action to avoid such giving status priorly

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I'd a courier sent on 28 september 2019. It shows as delivered on 29 september 2019 in my name, but was never delivered. Blue dart awb# [protected] not received.

Also, bluedart has not provided a normal customer service number for addressing such issues, but a premium number, which means if i have an issue or complaint and need to call, blue dart will make money through all such calls regarding the complaint.

Unfortunately for them and me, my current plan doesn't allow me to call them. Hope they take this delivery problem seriously.

Blue Dart Express customer support has been notified about the posted complaint.

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S

Shubham001

from Gurgaon, Haryana

Oct 16, 2019

Your delivery sucks your customer care services are not responding and a sms came saying that your area is prohibited for delivery. But I received many other deliveries through bluedart at that place. Pls help

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Address: VE commercial vehicles limited matangi colony NTPC Jyothi Nagar FCI pincode. 505215, Karimnagar, Andhra Pradesh, 505215

Dear team,

Hi this is concer courier reached ramagundam /godavahkni no delivery also no phone calls.
Very argent courier due to possport details. Vasa tickets booked for your daily.
Expance your payment further.
Note - why for daily iam to and 3 timings traval at your office not reachable your cover and ramagundam person office not satisfied for your service 2 time.

Regards.
Basha
[protected]

Blue Dart Express customer support has been notified about the posted complaint.

Oct 16, 2019

Updated by Sama Basha Possport very argent requrie waiting for vailubule purpose.

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R

ritika pulasaria

from Delhi, Delhi

Oct 16, 2019

My waybill number is [protected]. My product was supposed to be delivered on 09/10/2019 but we still havent received it.
Please get back to us with the status.

R

R cylindrical

from Delhi, Delhi

Oct 17, 2019

Respected,
sir/madam
Bluedart courier

Sir, madam
I am siddhant Agarwal from kanpur i have to recieve a courier with way bill no [protected] but as from your side they wrote consignee not available but i was at home full time and was in touch with customer service support

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Address: Aurangabad, Maharashtra, 431003

On 4 october i order handbag from amazon. The estimate delivery time is on 12 october but on 12 october blue dart man call me and says his van is puncture and he cannot deliver parcel to my location so i tell him to delivery parcel on next day he says ok but the next day the i got message that says your provide wrong shipping address but i provide write address. This is so wrong i need my parcel as soon as possible. I am providing my shipping address and tracking i'd of order.

Tracking i'd/way bill :- [protected]
Order no.[protected]

Blue Dart Express customer support has been notified about the posted complaint.

Oct 15, 2019

Updated by Naveed sayyad Sir, On 4 october I order handbag from Amazon. The estimate delivery time is on 12 October but on 12 October blue dart man call me and says his van is puncture and he cannot deliver parcel to my location so I tell him to delivery parcel on Next day he says ok but the next day the I got message that says your provide wrong shipping address but I provide right address. This is so wrong I need my parcel as soon as possible.

Tracking I'd/way bill :- [protected]
Order no.[protected]

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P

pittu balu

from Mumbai, Maharashtra

Oct 16, 2019

Hi I am ordered Sony wireless behind- neck in ear headphone with Bose wireless Earbuds. But I received on-ear stereo headphone from headphonearea.com website. Can you please help on this

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I'm Vivek from chennai ( present airway bill no is :[protected]) past two days my shipment is out for delivery but at the end of the day status is incomplete address. Today almost called three times to customers care but they are helpless.. Specially mangadu branch one of the worst branch they are lazy and spoiling your reputation and also I have another airway bill no [protected].its is also same bluedart shipment received from bluedart then how now my address is incomplete? .
I have received aadhaar card from indian post, flipkart and amazon deliveries, xpress bee, delhivery couriers but for bluedart exceptional? If they are difficult to find is this bluedart won't spend even one call to reach customer ? Today I was made 3 calls totally waste of time and patience.

Regards
Vivek. S

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Address: THE SKYVIEW,Sy. No. 83/1, Plot Nos. 22, 23, 24, 31, 32 and 33 Raidurgam, Madhapur, Hyderabad, Telangana 500081, 500081

I have placed a delivery in amazon. And the delivery is through blue dart services. It says delivery attempted tried contacting the person. But didn't receive any call. Its happening since 2 days and still not received my delivery yet.

Is there any way to contact the delivery executive? How am i supposed the contact the person to get my delivery?

I need my delivery today? Can you please look into the issue and get it resolved as soon as possible.

Tracking id: [protected].

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Address: SKR SMKDN ILLAM, H.NO:3/1081,2nd street sulaima nagar,Thoraipakkam,Mettukuppam,OMR road,Chennai,Tamilanadu, Chennai, Tamil Nadu, 600097

Hi bluedart team,

This is a compliant against agent is not responded even after tried to call him for multiple times. His behavior is no good and not acceptable. Because he is not at all responded even after calling multiple times.

Please find this guy provide him good treatment.
Guy mobile no: [protected]

Please provide my courier back.

Thanks,
Suresh
+91 [protected]

Blue Dart Express customer support has been notified about the posted complaint.

Oct 15, 2019

Updated by Velagapudi Suresh Worst delivery

Oct 15, 2019

Updated by Velagapudi Suresh No proper response from Delivery agent.Please keep good peoples to keep reputation.This is totally worst behaviour from agents.

Oct 15, 2019

Updated by Velagapudi Suresh How many months should I need to wait for your response?
U guys need to have proper authentic.

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Address: T nagar, 600083

Hi,

[protected]

The above-mentioned shipment was not delivered by the field staff which was i booked in mi flash sale.

They are informing me that they lost the shipment so take our apologize and by same we are marking this as delivered. Still, i didn't get the shipment, please process for the delivery asap.

And finally, this is not the first time happening there i already had the same type of experience before.

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Address: Malviya nagar jaipur, Jaipur, Rajasthan, 302033

This is in reference to my non delivery infact missing out my packet ( important bank documents) by bluedart and the best part is they are helpless and said sorry that they are unable to track where actually the packet got missed in transit. After wasted my 20 days, today when I reached malviya nagar ofc of blue dart jaipur, I didn't get the proper response from der and they simply said sorry that they are not able to figure out where is my consignment and it might got missed in transit.

Pathetic services ever experience in life and all thanks to blue dart for it... Need compensation for all the inconvenience caused to me due to blue dart...

Regards
Sakshi Ailani

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Address: Sri Sai Balaji ladies hostel sholingnallur,RR restaurant beside lane, 600119

Website: Bluedart, Express bee

Hai i ordered a product consisting of 2 designer gowns fully stitched. But i didn't get the product exactly instead i got unstitched ones. Also quality is not good. So i want to return this product. So kindly do needful as soon as possible. And initiate my return process. Also i paid money by cash on delivery. Pls do needful immediately. Also i need my money back as i trusted this company that they will deliver me exact product. But now iam unable to take that pack so i want to return it.

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Address: Gurgaon, Haryana, 122001

Hi,

It feels very bad while writing this complaint but I am very much unsatisfied with the Delivery service.

The delivery person simply updated the status as
"Need Department Name/Extension Number" and did not even appear at the location. He didn't even call me.

I am very much unsatisfied with the service and will resist to use it, if it does not gets delivered tomorrow.

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Address: Bhopal, Madhya Pradesh, 462026

Dear sir
My courier note recived please check my courier this [protected] this online check this courier already delivery please check my courier please provide my shipment please check my courier this courier my provide please logistic material please check courier delivery please check my contact no [protected], please provide my courier service bhopal

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A

atree

from Visakhapatnam, Andhra Pradesh

Oct 14, 2019

[protected] this my tracking ID and the courier is already 4 days late.

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Address: Mumbai, Mumbai City, Maharashtra, 400053

Website: www.bluedart.com

Hi,
I was supposed to receive one of my courier through bluedart.

My courier tracking number is awb#[protected]
I got message from bluedart that the parcel has been delivered to me but i haven’t received my courier. I have been calling bluedart customer care and have written them mails many times but they have not responded and there is no help from them. Please help me get my courier.

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P

Prem Sagar Madaboidolla

from Mumbai, Maharashtra

Oct 14, 2019

How to start new Franchises in my area
Plz provide the details to contact data
Plz inform me sir helpme sir

9

9897137467

from Kolkata, West Bengal

Oct 14, 2019

Yesterday and today not parcel received of party, system is showing shipment delivered,

available parcel of delivery boy not delivered why?, contact number delivery boy [protected].

please resolve this matter.

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Address: Mumbai City, Maharashtra, 400063

Blue dart did not send their men to deliver washing machine, only one person from bluedart had come and asked to collect it from my society gate., as he said bluedart does not have manpower and they usually ask customer to collect and get the appliances to their home, this was ridiculous, bluedart should close their business if they do not have decency to deliver the product to the customer doorstep.
Awb no - [protected]

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Address: 560037

This is about bluedart express courier services. My passport was supposed to deliver from chennai to bangalore through bluedart express delivery for which i paid the money charged. I was supposed to receive it by today 10 am, but its showing status delay caused beyond control.

I am very disappointed, my waybill no is [protected] i have a flight schedule for tonight. Attaching the current status in this complaint,...

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Address: Barmer, Rajasthan

This courier company in barmer delivered item pathetically and too late.
I was shipped a parcle as 32 inch led tv, my parcle reached in barmer on 7 oct 19 but till time it is not delivered me (12 oct 19). At its website it is reflected that adress is incomplete or incorrect.

Every time this stupid courier delayed items stating address problem, not reachable etc... But it all are bakwas...

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H

Harunmalik

from Mumbai, Maharashtra

Oct 14, 2019

Sir mera order ab tak address pa pick up nhi hoaya g or vo khae address pa da deaya g dilivery wala na g or vo ma order bhut arjent h g plz fast my order my address

Harunmalik's reply, Oct 9, 2019

Plz my order my address plz fast delivery

S

sid2212

from Kolkata, West Bengal

Oct 14, 2019

It has been shown recipient is stamp and also the shipment is delivered but I didn't received it still now.

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Address: Bangalore, Karnataka, 560091

Delivery guy called me and told he will be near my home within few time and now my status is "C'Nee Shifted From The Given Address".

WTF is wrong with BlueDart.?

I didn't attend Office from 3 Days waiting for my Delivery and now this?

What the ### is this BlueDart.You are miss using that "C'Nee Shifted From The Given Address" which you have!

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Address: 4 a block hospital road ward no 9 sri vijay nagar, Sri Ganganagar, Rajasthan, 335704

Dear sir,

My mobile handset shipment tracking no. Awb# [protected] is return due to i'm not available in mentioned delivery address. Please delivered the above shipment no.in my office address. Kindly below address for your delivery purpose. I will pay extra shipping charges if applicable.
Address
Gaurav gupta 4 a block hospital road ward no 9 sri vijay nagar distt sri ganganagar pin 335704

Thankyou.

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