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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
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Blue Dart Express reviews & complaints page 224

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S
Siva Rama Krishna Reddy
from Hyderabad, Telangana
Nov 9, 2018
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Address: 516162

Hi, my name is skrishna reddy. When i made the order on amazon at 01/11/2018. It's already paid, they send the product through the bluedart. It's been reached at 08/11/2018 at my nearest hub and yesterday (08/11/2018) at 03:19pm, my product was out for delivery. But it's still not delivered to me. When i check the track number again it shows your product will be delivered within 24 hours, they're updating the status like that. So when i reached to the courier location and asking my product, they told my product was out for delivery. It will be delivered your registered address like that. It's been 12 hours, but still not received. When i made the call to the customer care regarding to this, they simply told "your product will be delivered within 24 hours. Thank you" like that they end up the call. If i'm again made the call, other customer care representative told "u are already talked regarding to this issue, they clearly mentioned, if you need further information ask me like that", i don't know why the people are behaving such a rude manner. Even though they didn't apologize for late delivery. I'm unhappy with that courier. My product way bill number: [protected]. Thank you.
Blue Dart Express customer support has been notified about the posted complaint.
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    E
    Ece Griet
    Nov 9, 2018
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    Address: Hyderabad, Telangana, 500090

    My shipment is undelivered due to address related issues, i have been mailing my courier company the updated address since then, there is no proper reply for the mails and when i went to the company to pick my packaga they made me wait for 45 minutes and the reply was wait for extra 30 minutes or come again tomorrow. I have postponed all my works for that package and all i got was nothing. My waybill no is [protected]
    Blue Dart Express customer support has been notified about the posted complaint.
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      E
      from Hisar, Haryana
      Nov 9, 2018
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      Address: New Delhi, Delhi, 110092

      Very much disappointed from blue dart services

      We have booked almost 200 shipments from mr. Aslam ji of esa code e00232, pu code : 108403 but in the past 3 months multiple shipments has been damaged and we are regularly informing cs team to process it and atlest reimburse 5000/- as clearly written on docket and reminded during booking of shipments. Even reminded cs team more than 10 times but still not processed and we are waiting since last 2-3 months.

      But now can't tolerate any more. Please reimburse it at the earliest without any delay.

      Damaged shipment awb no.

      1. Awb: [protected]
      Value rs.49, 400/-
      Consignee address:
      Pradeep kumar
      Border security force (Bsf)
      Ig ftr hq m&c po - arunachal masimpur,
      Silachar, cachar, assam-788025

      2. Awb: [protected]
      Value rs.43, 700/-
      Consignee address:
      Dharam singh meena
      Indian council of agricultural research
      A. A. O. Central store (Icar)
      National dairy research institute
      Karnal, haryana-132001.

      3. Awb: [protected]
      Value rs.47, 100/-
      Consignee address:
      O/o the pr. Controller of communication accounts, dept. Of telecom.,
      Ap circle, sanchar lekha bhawan, beside city central library,
      Chikkadpally, hyderabad, telangana-500020

      4. Awb: [protected]
      Icar coimbatore, tamil nadu-641007

      5. Awb [protected]
      Ministry of defence
      Danapur, bihar

      Kindly find attachment of damaged shipment
      Kindly initiate compensation for these damaged shipments at the earliest without any further delay..

      Contact: [protected] (Abhishek)
      +4 photos
      Blue Dart Express customer support has been notified about the posted complaint.
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        D
        Divya Mani123
        from Chennai, Tamil Nadu
        Nov 8, 2018
        Resolved
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        Resolved

        Address: Chennai, Tamil Nadu, 600044

        There was no delivery attempt made for the consignment [protected] and i didn't receive any call from the delivery person however i received a message stating that undelivered due to address related concerns. Address has been clearly mentioned with landmark and easily identifiable.. This is the second time facing issue with same consignment with chromepet branch.. Worst service and front desk person in chromepet branch is arrogant and never picks customer call and doesn't respond properly.. This is a very important consignment and i need to receive it at the earliest.
        Nov 9, 2018
        Complaint marked as Resolved 
        I have received my consignment today with prompt response
        Blue Dart Express customer support has been notified about the posted complaint.
        BlueDart is a WORST example of courier service provider in Patna. All customers must avoid Blue dart courier service especially in Patna.
        Blue dart courier service is a WORST company pertaining Patna
        I agree they don't listen to customer complaints and no proper response from them. Worst service... Delivery executive pass wrong statement and talk irrespectively
        Worst one in kolkata
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          Rajkumar Savita
          from Rajakhera, Rajasthan
          Nov 8, 2018
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          Address: Dholpur, Rajasthan, 328025

          Pan card not received bahut pareshani hai.Dholpur me blue dart express me koi Abhay dixit hai.Mera pan card nhi de rha .agar Mera pan card nhi mila to me consumer court jauga 21-july -2018 ko bana tha abhi tak nhi mila online check kiya bana se delivered bta rha hai please l help me very argent .please
          +1 photos
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            H
            Haseenahwh
            from Bengaluru, Karnataka
            Nov 8, 2018
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            Address: Bangalore, Karnataka, 560068
            Website: www.consumercomplaints.in/new_complaint

            While i am tracking my courier, they are near my place and suddenly they mentioned as Consignee'S Address Unlocatable/Landmark, If they would have called me i a may be given correct direction to place they are 100 meters for to my place and mentioned Consignee'S Address Unlocatable/Landmark, The issue caused on 11/08/2018.
            +1 photos
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              R
              RAJIL RAJIL
              from Badagara, Kerala
              Nov 8, 2018
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              Address: 673007

              I have not received consignment ([protected]) from hdfc bank till date. Iam surprised coz my brother with the same address got the consignment yesterday. Your delivery boy called both o[censored]s for route clarification on 2/11/18, but delivered only one consignment., and now he is not attending the call. Pls do the needful.
              Rajilnath
              Mob [protected]...
              Blue Dart Express customer support has been notified about the posted complaint.
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                C
                chandrakumar1988
                Nov 8, 2018
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                Address: 600089

                My debit card package is delivered from blue dart.
                When package came to my address at that time i have changed my address. When delivery boy came to deliver my old address.. I have informed him to return to the bank because currently i am not available to the address. Still now they haven't delivered to the bank.

                Once again bank send package to my new address.
                I have received the message like we have tied to deliver to your address but house is locked. Please send the time slot to deliver the courier but
                Delivery boy haven't called me to deliver the courier.

                Shipment start date: 17 oct 2018 to 08 nov 2018. - still not delivered
                Way bill:[protected]

                Worst service
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                  A
                  Akem Singh
                  from Chandigarh, Chandigarh
                  Nov 8, 2018
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                  I am akem. I placed an order on 21 october,
                  2018 for gravity wrist watch on paytm mall. But other company's watch was delivered to me on october 23, 2018 due to which i returned that product and your servant picked it from me on october 26, 2018. But i have not received refund yet. I want you to solve this issue. Otherwise a strict action will have to be taken. Thanking you.
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    K
                    Kapilagnihotri
                    from Chennai, Tamil Nadu
                    Nov 8, 2018
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                    Address: Jodhpur, Rajasthan, 342011

                    At the first attempt of the delivery, i didn’t get any call from the company’s delivery boy and later at the same day status was updated as consignee not available. I tried calling to the company’s customer care number ([protected]) which is as pathetic as the company’s delivery service. First of all i have to try for atleast 30 mins to just connect to the phone line which is by the way always busy, secondly when i press 9 to talk to their customer executive the call service hangs me up. Now the status of the parcel is undelivered shipment held at the location from past 2-3 days. How am i supposed to get this parcel delivered to me now???

                    Pathetic service by blue dart.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      S
                      Shyamsunder Narra
                      from Rupnagar, Punjab
                      Nov 7, 2018
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                      My order awb is [protected].
                      Delivery boy just calling me and not making an attempt to deliver the parcel to me.i waited for an hour and he did not come where he told that he would come in 10 min . He again called in the evening at 8pm and did not lifting my call(not properly responding)
                      +1 photos
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                        R
                        from Bareilly, Uttar Pradesh
                        Nov 7, 2018
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                        Address: Almora, Uttarakhand, 263663

                        This is regarding your poor delivery services. We expect you people to provide the delivery in time. I offered a chocolate box for sumone as a. Deepawali gift hamper but your service boy without attempting a call to recipient submitted that the address is not valid and the point to be noted is one month before your delivery service delivered a product in same address.

                        Product number is : [protected]

                        Adress : 2303/1, Shri anant prem ashram, Ratan singh chakki gali, Abdullahpur basti, pincode : 141003

                        I don't expect this from blue dart service.hope you will deliver the product as soon as possible.
                        +1 photos
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                          K
                          Karn Veer Singh
                          from Jamshedpur, Jharkhand
                          Nov 7, 2018
                          Resolved
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                          Resolved

                          Address: Patna, Bihar, 800026

                          Dear sir/madam,

                          Pls confirm the current status and reason for delay delivery for mentioned consignment. As per online tracking it is showing : consignee's address unlocatable/landmark:

                          Landmark-: east of bahadurpur housing colony, near ganesh tower/shambhavi appartment, vijay nagar, kankarbagh, patna - 800026
                          Contact-: dr. Vijay kumar singh azad [protected]

                          Notify me feture has already been used thrice, but of no use…
                          Dec 31, 2018
                          Complaint marked as Resolved 
                          Only Thanks...
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Nov 07, 2018
                          Updated by Karn Veer Singh
                          Contact-: Dr. Vijay Kumar Singh Azad [protected]
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                            S
                            stubborn123
                            from Nashik, Maharashtra
                            Nov 7, 2018
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                            Address: Pune, Maharashtra, 411014
                            Website: www.bluedart.com

                            I had ordered archies products and it was supposed to be diwali gift but this third class courier messed it up, courier was supposed to be delivered today but it was attempted yesterday and during office time when none is at home. I need a strict action against this courier company to make the example out of them so that going forward people fear to do this mishap. I am also going to sue them under certain other sections but for now need compensation from them on this mess.

                            Need damaging charges worth rs 10000 as this was diwali gift and they messed it up.
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Paytm mall send me the order, the order no. is [protected]. My AWB no. is [protected].
                            The address was given by me is wrong by mistake so i want to change my address. My new address is given below
                            J-155, Ganga Nagar, Mawana road,
                            Meerut
                            Pincode-250001

                            waybill:42292076061:bluedart - Comment #3264285 - Image #0
                            The product which have seen in online and which I have received is totally... different.so please take it back or refund my cash.
                            Racer Rock Raja's reply, Nov 2, 2018
                            The product which I have seen is attached the images given below.i want the same product.and I have receive totally different so please sure the product which I have attached in photo and want the same piece
                            Racer Rock Raja's reply, Nov 2, 2018
                            Please make me the same piece which is attached in image
                            [protected] change address my new address Covestro India pvt ltd plot no 1a ecotech 3 udyog kendra greater noida Gautama Buddha nagar up 201306
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                              R
                              Rouf Foohar Demmahum
                              from Adur, Kerala
                              Nov 7, 2018
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                              Address: 673639
                              Website: DHL

                              It has been found that for a long period of time this company is not opening the shop at arecode branchmalappuram district and it has obeseved many people from different places are not getting their goods parasel in their and when they come to the shop. The shop is locked all the time. And iam waiting for my parcel from 3weeks and i came to the shop 3times for the same till now. I haven't got any information from them and i had faced a loss in my business a minimum of rs 50000 loss because ofthe unavailability of my good on time and i am giveing this complain for the company to take legal action aginst this misconduct and iam kindly requesting for my compensation according to law and consumer protection act 1986 for loss caused by the dhl company
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Urgent courier, to distribute our clients in Punjab, Haryana, Himachal, Uttarakhand & Chandigarh before Diwali. Courier sent from Mumbai to Chandigarh on 30th Oct-18. If it's not handover to our clients before Diwali it will make heavy business lose for us.
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                                A
                                amitshukla2211
                                from Nagram, Uttar Pradesh
                                Nov 7, 2018
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                                My friend has sent important medicine from delhi.
                                Waybill no. [protected]

                                This courier is still not delivered at the address and on checking the status it is been delivered to person unknown to me.
                                Kindly look into it. It is really urgent.

                                The courier is received by some unknown by kapra shankar.
                                It's really irresponsible on your part.
                                +1 photos
                                Blue Dart Express customer support has been notified about the posted complaint.
                                What type of service are you providing??? and which level????

                                waybill [protected]
                                the status is showing that the consignee shifted from the given address, where as I am at that address only and I have been calling the customer care as well ([protected]) but not getting any response.
                                very bad responds from bluedart adoor .
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                                  H
                                  Hafeeda Hafi
                                  from Ponnani, Kerala
                                  Nov 7, 2018
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                                  Iam writing u again and again... Ur not giving any respond... Do something fast... My product is not delivered yet.. U r not updating any status... Very worst service i have ever seen... Pls deliver my product as soon as possible... And ur service on shornur in kerala is very very bad... And ur number that u have given for calling... Why u given it... What's the use of it... Always network congested
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  I suppose receive courier from city bank.. waiting from 5th November.18..have not received..

                                  Id : [protected]

                                  My contact number [protected]

                                  Pl up date the status.

                                  Regards

                                  N.Srinivasan

                                  about my product - Comment #3264458 - Image #0
                                  I'm unable to receive my assignment (http://bluedart.in/?[protected] ) as it is showing landmark needed. Pls deliver to my address, Army institute of hotel management and catering technology, Bangalore 560077, AIFD street, Nageshwar naghnhalli

                                  about my product - Comment #3264501 - Image #0
                                  Waybill No
                                  [protected]
                                  Waybill No [protected]
                                  Pickup Date 01 Nov 2018
                                  From Chennai
                                  To Bangalore
                                  Status C'Nee Shifted From The Given Address
                                  Expected Date of Delivery 02 Nov 2018
                                  Reference No [protected]

                                  Ur person Didn't Call me a single Time This Is Ur services M in my Office So Why u showing M not Here
                                  Without delivered to item to my house. They updated status as consignee refused to accept. Already delivery person has to call on given number.
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                                    C
                                    Chanakya Chatterjee
                                    Nov 7, 2018
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                                    Address: Kolkata, West Bengal, 700010

                                    [bluedart never responds to email]

                                    Hi,
                                    There was a very urgent shipment supposed to be delivered yesterday but without any logical reason now it is showing
                                    C'nee shifted from the given address
                                    This is extremely frustrating as there were people waiting for the shipment entire day yesterday and no one went to the given address to deliver. I need the shipment to be delivered extremely urgent.
                                    Blue dart courier via awb reference no:. [protected]

                                    Please help.

                                    Regards,
                                    Chanakya
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      G
                                      Gunja Rajasekhar
                                      from Hyderabad, Telangana
                                      Nov 7, 2018
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                                      Address: 500014

                                      I gunja rajasekhar resident of plot no. 98 jadarsini enclave, dewarayamjal (Po), hyderabad-500014
                                      India
                                      Has applied to icici bank for re issue of debit card. It was despatched on october23 2018 by bluedart bearing number awb# [protected]. On 23rd and 24th october 2018 that delivery was failed due to incomplete address. I strongly say that your delivery boy has not tried to deliver the card just by escaping that the address was not complete in spite it was a complete address.
                                      I ask your explanation on this matter and can you just justify why you could not be sued for causing damage for my financial matters by not delivering my debit card. Without trying and saying that the adress is incomplete is just cheating. I enquired at the main gate security and no person from bluedart visited our colony during 23-25th october 2018. Please look into this matter and beware of worthless and in-sincere employees of your firm.
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        V
                                        viiniit
                                        from Mumbai, Maharashtra
                                        Nov 7, 2018
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                                        Address: Pune, Maharashtra, 412207

                                        I want to cancel my shipment send by me on 5/11/2018 from pune.
                                        My way bill no is
                                        [protected].

                                        Please cancel the shipment urgently.
                                        Please return to original address.
                                        Viiniit kalle
                                        Flat no 4
                                        Gat no 1346/1 lane no 1
                                        Ubalenagar wagholi pune
                                        412207.
                                        I send these courier from vimannagar blue dart office on 5/11/2018.
                                        I want to cancel these shipment ae the shipment is not delivered yet.
                                        Please do it on urgent basis.
                                        Regards
                                        Viiniit kalle
                                        [protected]
                                        +1 photos
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        Nov 08, 2018
                                        Updated by viiniit
                                        Please cancel the shipment and send back to pune.
                                        Regards
                                        Viiniit kalle
                                        [protected]

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