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Blue Dart Express Complaints & Reviews

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Updated: Apr 29, 2026
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 232

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S
sumitrana78
from Jammu, Jammu and Kashmir
Oct 30, 2018
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Address: Bardhaman, West Bengal, 713212

HDFC BANK SEND ME credit card through Blue Dart Express.My (Dear HDFC Bank Card member, your Credit Card has been dispatched to your registered address thru Bluedart courier vide awb no [protected] on DT-22/10/2018. ).
Without check Adhar number he dispatch credit to other person on 24.10.2018.I told to centre but they are not responding.
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    Punit bhulani
    from Heggadadevankote, Karnataka
    Oct 30, 2018
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    Address: Bangalore, Karnataka, 560076

    I had ordered a product from hdfc bank which was suppose to be delivered on 15.10.2018 which i haven't received yet, reference number of the product is [protected]. Just once i got a call from delivery person confirming the address after which he never turned up, after that for couple of days i got a message saying that delivery will be attempted today, even though i didn't receive the parcel. Kindly do the needful and get the product delivered.
    Blue Dart Express customer support has been notified about the posted complaint.
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      S
      shilpa munavalli
      from Bengaluru, Karnataka
      Oct 30, 2018
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      Address: Bangalore, Karnataka, 560103

      Yes bank kit is been dispatched since friday but it didnot reached saying Consignee'S Address Unlocatable/Landmark though we have provided proper landmark and phone no we didnot get any phone call to ask for delivery yet

      since we are calling customer care of blue dart since last saturday and asking for status no one is giving proper answer where the kit is its simply updating status this nobody knows any update and not providing contact no of the person who is delivering the kit
      Blue Dart Express customer support has been notified about the posted complaint.
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        R
        Rollo
        from Bhubaneshwar, Odisha
        Oct 30, 2018
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        Address: West Tripura, Tripura, 799001
        Website: Bluedart

        I have 2 orders with order id[protected] and order id[protected].The delivery guy have contacted me on 26th october 2018, as i was out of station on that day i told him to deliver me on monday, today its tuesday i am repeatedly trying the contact number provided by the courier service to reach for reshedule of delivery date but it doesnot connect, the number provided is useless, and they havenot contacted me till yet by themselves and i have seen my products are still there in the agartala service center.It will be very helpful if you deliver my orders as soon as possible.
        Blue Dart Express customer support has been notified about the posted complaint.
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          S
          surbhigupta81
          from New Delhi, Delhi
          Oct 30, 2018
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          I called blue dart customer care today regarding my undelivered package which was dispatched from hdfc chennai. One of your executive called "ishika" picked up my phone. She took the details and put the call on hold 2-3 times for a very lone time. Then i asked some questions about the courier but the way she replied was very rude said "abhi toh bataya na aapko". Then i asked her to transfer my call to l2 level then the reply i got was "aapko aur koi baat karni hai toh mujhe batao" then i again i asked her to transfer my call to l2 level then she cut my call.

          There were many times i called blue dart for courier but nobody talked in this way. This is not expected from blue dart. I wonder what training they get to deal with the customers if they are talking like this. Very dissapointed.
          Blue Dart Express customer support has been notified about the posted complaint.
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            A
            anilaug26
            from Patiala, Punjab
            Oct 30, 2018
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            Address: 160003

            Today i recived a mail from hdfc bank. Your card has been dispacted and delivered on 30th oct18. And the waybill no [protected]. At that time check through bluedart track system. Status updated undelivered shipment held at location//consignee's address unlocatable/landmark needed. What is the issue. No call received from your office if address is not traceable. Very poor service
            Blue Dart Express customer support has been notified about the posted complaint.
            View replies
            Only you people (blue dart) have these problems
            Other courier services are maintaining the same
            You guys don't even make calls to know even the location.

            So
            Please resolve these problems so many people are complaining
            Hopefully
            Uv
            Reply
            AWB no [protected]
            Reply
            Hi I am sanaulla here I got sms on 23.10.2018 from blue dart in that mention they should deliver my hdfc card. I was waited from morning till now no one has come and no one called. I am checking online to track but delivery person updated consignee shifted from given address. Please check
            Reply
            Courier delivery person taken back the courier packet back 02 times, because i was not able to come out of office building .
            I asked him to come to office reception but he denied to do so.
            For third time i had came out of building to collect the packet.
            Reply
            Dispatched on 15th October but till today (23rd October) not delivered to final destination even after continuous follow up with blue dart customer care.
            AWB NO:- [protected].
            Reply
            My address is correct and very easily reachable but delivery boy not provide me parcel even we are in contact with phone
            Reply
            We have courierd one document from Hyderabad to Silvassa. thr'Blue Dart Plus.When the time of booking they informed us next day the courier will reach at Destination.But now they are communicating us, the couriered will reach in couple of days.
            Reply
            I order from shop clues I called them they said you will get your parcel tomorrow but they return my parcel back to seller within contacting me
            Reply
            I had placed a order on lenskart, the parcel had been couriered by blue dart number [protected], the product was not delivered but status showed delivered to ramya.kindly look into it.
            Reply
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              M
              Manovi Shah
              from Naliya, Gujarat
              Oct 30, 2018
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              Awb: [protected]
              I had purchased some product online and bluedart is the courier partner. The product was to ship to indore and to be delivered by 22nd october. It has been more than a week since it is lying in the same location (Vijaynagar hub-indore) but it’s status has not been updated and it remains undelivered despite being in the same city.
              I have made repeated calls and written emails to bluedart but no action is being taken.
              Please help.
              Blue Dart Express customer support has been notified about the posted complaint.
              View replies
              IAM working Ruchi Soya industries Ltd
              Mangalore.
              My phone number. [protected]
              My address
              D/No.3-56/4.Raksha Vishnu Nagar
              Kulai.575019
              Boi.bank opposite (landmark)
              Reply
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                A
                Anil.kumar.bh
                from Channarayapatna, Karnataka
                Oct 30, 2018
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                Address: Mumbai City, Maharashtra, 560021

                Waybill no: awb# [protected]

                I am available in this address but they will update as no such consignee at the given address.
                They do not call me for reference/direction or actually don't want to deliver. Bad service. Please forward this to bluedart courier service for doing some action. This is very annoying service.

                I am seeking the resolvment for this issue as soon as possible.

                Thanks,
                Anil
                Blue Dart Express customer support has been notified about the posted complaint.
                View replies
                Awb :[protected]
                Yet Not Received &They Are Lying Saying The Premises Is Closed
                Plz Do It Neat Full
                ASAP
                MOB [protected]
                Reply
                Tracking no [protected] not pic any resion return to not call me status sow will be return please please reply items
                Reply
                Dear Sir,

                Blue Dart service are very poor. My order from Fern n Petal is dispatched through Blue Dart AWB # [protected], but not delivered to me till now.

                please arrange to deliver my product against above subject AWB number without any delay.

                thanks & regards,

                jagjit singh
                Reply
                I have ordered a product washing machine long back but still not received. Searched with the id [protected]. Showing is stuck in rourkela. I don't know whom I will contact. Please me on this as soon as possible.
                Reply
                Hi my courier is not received still now 20th u will received 3 day stay u r place verry verry weast courier in india my no [protected] what is prablam how many days pending that box
                Reply
                My awb# [protected] status is mentioned as delivery delayed for almost 3rd day today
                Reply
                Shipment not received, which is reached the destination ware house, pls do the needful. my contact number is [protected]. the shipment is a credit card
                Reply
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                  R
                  Rdx3049
                  from Gurgaon, Haryana
                  Oct 29, 2018
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                  Address: Pathankot, Punjab, 145001

                  Dear team,

                  I was really fedup with your services. It was not acceptable from that organisation .I was ordered one watch from Gonoise with my way bill no.[protected] which was not delivered to me.Reason was written that pincode wrong but they have to make once a call to customer also I really share this report on social media...I despirate with this...kindly delivered my parcel...
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    K
                    kp prakash
                    from Delhi, Delhi
                    Oct 29, 2018
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                    Address: 560103
                    Website: bluedart

                    Hi. I ordered A PRODUCT IN FLIPKART ON 13/10/2018 AND FLIPKART GIVEN BLUEDART ONLINE LINK FOR MY PRODUCT TRACKING AND BLUEDART PERSONS TAKEN TO DELIVERY THE PRODUCT TO OUR ADDRESS ITS AROUND 11 DAYS. DELIVERY PERSON WAS IRRESPONSIBLE .22/10/2018 DELIVERY BOY WAS CAME to deliver point AND CALLED ME I told wait 5 minutes I came to searched him but He went without information. I collect the product after the 2 days late. bluedart service very very bad
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Oct 29, 2018
                    Updated by kp prakash                     bad delivery service
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                      A
                      Alan V John
                      from Chennai, Tamil Nadu
                      Oct 29, 2018
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                      Address: Chennai, Tamil Nadu

                      The product( mark card) bearing the airway bill number Blue Dart Awb# [protected] by the British Council was delivered in a crushed way. The delivery person did not give a proper answer to the question about this state of the product. This shows the irresponsibility of the delivery team and the quality of the brand is questioned.

                      Thank you.
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Oct 29, 2018
                      Updated by Alan V John                       It's was clearly mentioned on the sides of the cover of that it must not be bended .

                      View replies
                      Very poor delivery service.My order is returned back just because I didn't get sms prior to delivery about the same and didnt receive any information about delivery person prior to delivery.And now they will attempt that after 2days and again with not any prior sms.How one can be available for 24hrs.Secondly now I don't trust blue dart.
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                        S
                        Srinivasan8497
                        from Bengaluru, Karnataka
                        Nov 1, 2018
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                        Address: 560076

                        Hi this is SRINIVASAN and I work with Accenture.Actually my office was in bellandur till last week.While I applied for credit card they said that it will be delivered in 3 to 4working days.Unfortunately it didnt and the delivery guy is not delivering to my current working location.

                        The message which I got is "Dear HDFC Bank Card Member, Your Credit Card despatched through Blue dart courier vide Awb - [protected] on 23/10/2018 is pending for delivery".

                        I dont know what to do next So kindly make arrangements to deliver my card to ACCENTURE BDC3
                        TOWER-A(BANNERGHATA).
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          K
                          karanj23
                          from Noida, Uttar Pradesh
                          Oct 29, 2018
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                          My parcel was supposed to be delivered on 26th october but still it has been not been delivered either because either "consignee's address incomplete/landmark" (Even though blue dart has my correct address details as they confirmed on phone) or now on the tracking page, the latest update is "undelivered shipment held at location". Please get this resolved asap.
                          Blue Dart Express customer support has been notified about the posted complaint.
                          View replies
                          My kotak bank cheque book was not delivered So Plz return my cheque book to bank or delivery to the given address . Blue dart customer service is not available . I am trying to contact customer care number from two days it was not connecting
                          Reply
                          I have sended a mobile phone📱 having tracking number 71849716 through your blue dart courier on Sunday 21/10/2018 from tikiri, dist rayagada Odisha till not showing any status. at tikiri blue dart office there are irresponsible people are appointed, very wrost courier service. Please take necessary action
                          Reply
                          Hi

                          I am very painful to say that

                          Till now my Part not Delivered at my home.
                          Tracking no-[protected].

                          kindly update

                          Thanks
                          arun
                          Reply
                          Waybill no.[protected]
                          Reply
                          Snkonda's reply, Oct 23, 2018
                          Please make delivery as early as possible
                          I pravish kumar shukla say that my product delivered date at 29/10/2018 and my product come in blue dart office but it could not delivered at time if i call in your kanpur office blue dart he says that tommorow will delivered and this statement last three date day tommorow delivered
                          Reply
                          Your siwan branch (Bihar) 841226 is the worst one, I have never seen in the matter of delivery and customer relation.
                          I have ordered from titan site with order tracking id https://www.bluedart.com/?[protected] .
                          They didn't deliver it for 4 days and neither phoned .
                          Even no response on calling and the official are very bad at interaction.
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                            V
                            virengajjar78
                            from Delhi, Delhi
                            Oct 29, 2018
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                            Address: Rajkot, Gujarat, 360005

                            Hello team,

                            I have purchase one product on vistaprint site. They was give me a tracking details for your courier facility. Tracking id is : [protected]. Expected delivery date mention in your site is 23rd october but still date i have not received my product. Your rajkot team directly reject my application without my information. I think your rajkot team is provide very very bed service.
                            Blue Dart Express customer support has been notified about the posted complaint.
                            View replies
                            Ye company me madarchod employee hai. Bahan ke land message krte hai ki aaj delivery hogi . Ghar par aaye nahi na hi koi call Kiya aur status update kar diya ki is address par person nahi rahta. BlueDart tumahri ma ki chut. Tumhari behan chodunga Mohan cooperative Aakar ab office me.
                            Reply
                            The blue dart franchise at Gajuwaka has deliberately not delivered my package .
                            Ref no http://bluedart.in/?[protected]
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                              S
                              samiulla2018
                              from Kanchipuram, Tamil Nadu
                              Oct 29, 2018
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                              Address: 560100

                              Super unprofessional staff, rude behavior. And unethical response i will take back your consignment, you do what do you want to do "
                              Bluedart please don't ruin your reputation.
                              Please help me for this problem; otherwise they can do anything in future.
                              Worst service: blue dart people undelivered shipment return consignment to location

                              Awb#[protected]
                              Blue Dart Express customer support has been notified about the posted complaint.
                              View replies
                              Hi team,
                              It's quite disappointing that the package for which I have paid Rs.600 was supposed to be safely delivered but instead it was eaten up rats. Is this a way a parcel should be delivered by you guys that too from a flight?
                              Reply
                              The delivery boy has not deliever the courier in my home, I did't get any call from delivery boy. But in status it showing consignee address unlocatable landmark needed, i am requesting you to respond to this email as soon as possible awaiting for your reply because i urgently need that courier.
                              so please solve my issue immediately.
                              Reply
                              So i request pls help me & resolve this issue as soon as possible, because my current debit card was expired.

                              Kindly revert

                              Thanks,
                              Reply
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                                A
                                Airaab
                                from Srinagar, Jammu and Kashmir
                                Oct 29, 2018
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                                Address: Pauri Garhwal, Uttarakhand, 190015

                                The parcel has reached its main centre in lal chowk srinagar j&k on 20/10/2018 and today is 29/10/2018 and they have yet to deliver the parcel. When i call them thay always say tbey will deliver it today but nothing happend. So from this complaint i want to convey that you should take action against this complaint as this will decrease the value of your courier service. Thank you
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  A
                                  [email protected]
                                  from Dehra Dun, Uttarakhand
                                  Oct 29, 2018
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                                  Address: Dehradun, Uttarakhand, 248001

                                  Dear team,

                                  It is not well at all as misbehavior by courier by at morning time and from since last 4-5 days he just saying that will be delivered within our.. But toady morning he is doing misbehavior with and said i am not delivered your parcel and i dont know where is the delivery address please take a action against, the details are enclosed below

                                  Pod no._ [protected]
                                  Name in trucaller _ sakier
                                  Mobile no. _[protected]

                                  Pls do the needful action

                                  Thanking you
                                  Ashish - [protected]
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    S
                                    sabariRaji
                                    from Chennai, Tamil Nadu
                                    Oct 29, 2018
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                                    Docket no [protected] sent on 26/10. Assured delivery on 27/10. Passport was sent. Flight missed because of non receipt. My son lost admission in the university, because he was not able to travel. Lost close to rs.50000/- and also mental agony and his dream of studying in a foreign university was shattered. Neither your staff nor the call centre was able to give a clear reason for non delivery. Who is to bare the loss?
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      Paramesh Somireddy
                                      from Pune, Maharashtra
                                      Oct 29, 2018
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                                      Address: Visakhapatnam, Andhra Pradesh, 530002
                                      Website: My shipment delivery address is changed

                                      Name : somireddy paramesh
                                      Ph: [protected]
                                      Way bill no: [protected]
                                      Reference no: [protected]
                                      Present address: sterling heights (Nethi vindhu restaurant) apartments 2nd floor room no sf-b, ramnagar, vizag, pin 530002.
                                      Present office address: lifestyle international pvt ltd, d. No.10-28-1, waltair ward, waltair uplands, opposite to circute house visakhapatnam - 530003.
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        Darshan Sirsikar
                                        from Sirsi, Karnataka
                                        Oct 28, 2018
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                                        I have ordered a product from mi.com
                                        . I as well the message from you was received to me, throughout the day i was in home but no fellow come to deliver product. When tracked in the web site of bluedart i was shocked to see that the status was consignee not available at home. Being very good courier service provider i was not expecting to be like this, i am very disappointed, stupid people of bluedart
                                        Blue Dart Express customer support has been notified about the posted complaint.
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