Blue Dart Express Complaints & Reviews

My name is bhanu karnwal and my tracking number is [protected]..
Its been 15 days i am waiting fr my package and i have called many times to customer care to please deliver my package or i[censored] cant i can come and pik it up but the never allow me to pik it up and neither the delivered the package to me till the date
I am calling thr custome care daily and they always say u ll get it today but i never did..

One courier dispatched on 20/08/2018 vide pod no. [protected] from lucknow to kanpur and i've checked online that pod no. Delivered on 21/08/2018 to archana but no one working in the name of archana in my office.
I am doing regular followup for the past 3 days with customer care and every executive not able to provide me complete address where courier was deliverred & told me arrange call back but not receive any single call back in last 3 days. Today customer care executive provide me local kanpur branch's mobile no. [protected] of mr. Alok when i called him he told i'm not the concern person please call mr. S. K. Sharma on mobile no. [protected] whene i call in this no. Was switched off.

This is very ridicules & very bad service.

I'm definetly going to consumer forum & file the complaint against the company.

Regards,
Sumit srivastava
Mob. [protected]

This is regarding my consignment waybill no : [protected], it has been sent from delhi on 11 aug 18, it reached my location (Tracking details in blue dart express) but despite that till now they have not called me once, i called customer care numerous times, most of the times it gets cut in between, 2, 3 times i was lucky to get connected, in that they gave me numbers to contact local customer care but to no avail as all numbers are not working/not reachable. Then at last i got connected to customer care they told my address they cant locate (My address is largest and only hospital in that locality which wont be creating any difficulty in finding my location) i have given my contact number (3 mobile numbers) so as to contact me if they find any difficulty in locating me.
As it contains very imp bank documents i m stuck at my work and many payments are pending too so kindly get it delivered as soon as possible.

My waybill no is [protected]
Name of vivek verma
I yet not received my parcel yet when i check status it's showing out for delivery scince yesterday but yet i must not received by parcel yesterday i hv make call to customer care she told us that u pic from our centre situated on hal indira nagar when i go there they told us delivery boy is on the way he must reached your home by 8 pm but still he not came..
And today yet no body came please provide contact detail of courier boy so we trace him
It's important parcel belongs to festival so please provide details as soon as possible
Unless i complaint above issue to your higher management

Thanks
Vivek verma
[protected]
C2029 indira nagar lucknow

This is to bring in your notice that today in evening i have recieved a call from blue dart delivery boy saying that, he could not come today as he has some work regarding urgent delivery and also said that he is late now so he will deliver my products tomorrow for sure. Then i said ok no problem. Now i have just recieved the message from blue dart saying you were not available at home so we are unable to deliver the products but why as i was at home and it is not my fault. Kindly tell who is defaulter.

I need clarification on this.

It is really disappointing customer care numbers are rearely ringing. If it rings but no executive will pick up..

The 2nd thing is contact numbers of the blue dart offices are incorrect which is mentiomed in the internet.. 700050 and 700091/64 comes under this and bangalore offices.

This is really very bad no information and nothing is correct in the internet and people are confused where to contact. Is this the situation in india? I am surprised why then they are paying for customer services..

I need to receive a shipment with awb number [protected] on 24/08/2018 and i received sms stating shipment out for delivery on the same date. But delivery agent did not delivered the shipment and updated in blue dart website as need designation or extension number. No one from blue dart done a phone call to receive the shipment and simply they are skipping saying the above reason. If they cant deliver the shipment they should not send sms as out for delivery.

This happend many times with blue dart and i dont have all those awb numbers and this is one earlier awb number [protected] that had the same issue.

Dear sir/ma'am,

I am simran bhatia. My contact detail is [protected]. I am writing this complain against your executive mr prince aggarwal, contact detail:- [protected]. The incident date is 24/08/2018 on 1530hrs at faridabad. He came for gave my packets at my address which is a/lready updated with you. He was misbehave with senior citizen lady as he doesn't have manners how to talk with the client. He was very rude and treat her very badly even he didn't realize his mistake when i called him for his misbehave. When i said to fill complain against him then he said you can make a complain, i dont care about it.

If you cant provide good services to the customer then please stop your services.

Your executive cant deliver the packets so why you hired for this job. Customer cant accept this type of behave from the executive.

Please take action on this matter for future else no one will not face this type of problems from your end. It is very bad for your good will.

Thanks & regards
Simran bhatia

The tracking no is [protected]. Firstly, you have delayed my order and secondly, i got a message today that customer has rescheduled the delivery but noone contacted me for tge delivery. Your delivery agents suck. They are useless. How could they falsely update that customer has rescheduled it without even calling the customer. Kindly make an arrangement for the earliest delivery of this order.

My order with awb no: [protected] was supposed to be delivered on 20th august 2018 at my home from bluedart express limited panchkula. I was tracking the order. There was no delivery on 20th and neither did i receive any call from the courier agent/company. Their website showed it as order kept at the courier office. I tried calling them but call did not pick up. After 100s of calls, call gets picked up on 23rd august and i was told order will be delivered at evening. But then again it didn't happen. Now it's 24th and i called them again and call got picked up on the 10th call. The rude lady ankita told me that my order will be delivered by evening after 4 pm. I asked her could i pick it up myself, she refused and said that order was with staff and i cannot pick it up on my own. When i said i shall complain of this misbehavior to blue dart higher authorities.. She told me go wherever i want to go... Challenged me to do a case on blue dart and said that your order won't be delivered. I'm shocked at such pathetic service and rude staff behaviour. What's the point of a courier service if they can't deliver orders and misbehave. I have no option but to go to a higher court.

Tracking id [protected]
Shipment date ;31jul 2018
Total value of product rs.49000
Charges for 28kg rs.3250
Product ev flx115x power speaker
I sent a courier to vardhaman megatech. Ltd, mumbi i was given assurance that it will get delivered with in 7 days and courier was dispatched 7/08/2018 with damaged. It has reached it is destroyed, being a reputed company how this type of irresponsible shipment. I dont know how the higher authorities /officer are not taking action for their. Irresponsibility. So much trouble and harassment to the customer. Customer trusted your service and paid for the shipping please keep their trust.

I will attach the damaged courier soon with the bill receipt of rs 3250.
So strict action to be taken against dtdc courier and refund value of the product which is damage value of the product.

Customer name manuel mandal
Contsct number [protected]

My shipment expected delivery date was 20 august today it's 24 august still i not received my shipment i already talk 5 times to customer care but every time they told today you will get but still not got my shipment this is worst service from bluedart please do needful i told them to deliver on 24 august but they told not possible please do needful

Dear team this is ashwath, purchase manager jw marriott, bengaluru. We are trying to get the consignment [protected] for gstaad hotels pvt ltd and your rep prem [protected] is not responding properly. It came for delivery and we have asked for gst invoice for which he did not ready. It shows he might be cheating the company or blue dart is not paying tax properly. Please look in to this. I had a word with him and several times he is least bother.
If i don't get the response by eod today i would suggest all marriott properties to stop using yorr services. My mail id ashwath. C. [protected]@marriott.com

Dear sir,
Humble request please deliver my courier to given address.

My one courier way bill no. [protected] is lying at patna blue dart office from[protected] they say they had call me on 17th august but i didn't received any call. I had called blue dart office several times and give all details and landmark but they are not giving response & keeping my important documents.

Request you please do the needful at the earliest and deliver my documents my mobile no. [protected]
Email : anuj. [protected]@gmail.com ; [protected]@worldbank.org

Thanks
—
Anuj sengar
[protected]

I sent the order on 16th aug 2018 and it reached the nearest hub on 18th aug and since then it has not been delivered.
No one has even called on the number mentioned on the package.
No update has been provided since then despite of a complete address and multiple phone numbers provided on the package.
Can anyone please call on the numbers mentioned on the package and deliver it today.

My axis bank cheque book shipment way bill number [protected] is return due to delivery attempted-premises closed. Please delivered the above way bill number products to my office address. Kindly below address for your delivery purpose.

Kavya shetty
Imagine technology and services private limited
No. 613/a, 15th cross, 33rd main, 100 feet ring road, jp nagar 1st phase, bengaluru, karnataka 560078

Contact number : [protected]
Alternative contact number : [protected]

Regards,
Kavya k

Hi,
I gave registered for ielts general exam that is going to be held on 8th sept, 2018. I received the courier which british council sends for preparation on 22.07.2018 via bluedart with ref. No. In[protected]. However, i didn't receive the dvd along with the book. Somebody must have stolen or misplaced it. I always believed bluedart is a very reliable courier service. But this incident in which my exam preparation dvd got missing/stolen is so disappointing.
I request you to please take necessary action and send the dvd as soon as possible since i've a very less time left now for preparation. Awaiting your reply.

Regards,
Preethi thati.

An important envelope carrying our invoices worth 68l was sent from delhi to varanasi vide awb no. [protected] on 17th august 2018. The courier has still not reached (Today 23rd august). This is ridiculous. The toll free no. Is not available (All lines congested), varanasi office nos. Not existing and on visit to their office, they mentioned that deliveries are under process. This act of bluedart is beyond imagination. I request all to stop using bluedart services. Can i know how blue dart will compensate my company for this abnormal delay. Online status - delay beyond control.

Ev[protected] with this reference no. This is for your kind information that the above mentioned ref. No. Bearing consignment not yet deliver to my address nitul chutia, vill bali gaon, p. O. Dhakuakhana dist lakhimpur till date. With this regards this is also seen that it is not traceable the same.
Please guied me properly as the consignment is very important to me as soon as possible.

I received SMS from Bule Dart on 20th Aug at 5 pm that my shipment will be attempted by blue dart today also a link for tracking was given in the msg. At 10 pm I am receiving another SMS that They were unable to deliver my shipment due to incomplete address. (though my address was updated with the shipper). When I view the tracking map as given in the SMS, I found that they did not even came in the radius of 3 kms of my address. Then on 21st morning I tried calling blu dart customer care no. [protected]. After trying for approx one hour my call was answered by them. They replied that the address was not identified so please confirm your address and also give a proper landmark so that we can reattempt the delivery. I confirmed the address and also gave my mobile number and requested them to ask the delivery boy to call me if there is any confusion. They accepted my request. Then again on 21st Aug at 2.30 pm I received the same SMS that blue dart will attempt delivery. But they DID NOT ATTEMPTED THE DELIVERY and updated false tracking details once again. Again I called them and the customer care executive sung the same song once again as he did last time. End of the day I DID NOT RECEIVE MY SHIPMENT. Again on 22nd Aug at 3 pm I received the same SMS that blue dart will attempt delivery. BUT NO ATTEMPT FOR DEVIVERY. Again a FALSE TRACKING DETAILS UPLOADED BY THEM. Again I called today the customer care and once again asked them that why you people are updating false tracking reports. Again confirmed them my address and my contact number. Can any one in Blue Dart help me out in receiving my courier?????