Blue Dart Express Complaints & Reviews

This is to bring in your notice that today in evening i have recieved a call from blue dart delivery boy saying that, he could not come today as he has some work regarding urgent delivery and also said that he is late now so he will deliver my products tomorrow for sure. Then i said ok no problem. Now i have just recieved the message from blue dart saying you were not available at home so we are unable to deliver the products but why as i was at home and it is not my fault. Kindly tell who is defaulter.

I need clarification on this.

It is really disappointing customer care numbers are rearely ringing. If it rings but no executive will pick up..

The 2nd thing is contact numbers of the blue dart offices are incorrect which is mentiomed in the internet.. 700050 and 700091/64 comes under this and bangalore offices.

This is really very bad no information and nothing is correct in the internet and people are confused where to contact. Is this the situation in india? I am surprised why then they are paying for customer services..

I need to receive a shipment with awb number [protected] on 24/08/2018 and i received sms stating shipment out for delivery on the same date. But delivery agent did not delivered the shipment and updated in blue dart website as need designation or extension number. No one from blue dart done a phone call to receive the shipment and simply they are skipping saying the above reason. If they cant deliver the shipment they should not send sms as out for delivery.

This happend many times with blue dart and i dont have all those awb numbers and this is one earlier awb number [protected] that had the same issue.

Dear sir/ma'am,

I am simran bhatia. My contact detail is [protected]. I am writing this complain against your executive mr prince aggarwal, contact detail:- [protected]. The incident date is 24/08/2018 on 1530hrs at faridabad. He came for gave my packets at my address which is a/lready updated with you. He was misbehave with senior citizen lady as he doesn't have manners how to talk with the client. He was very rude and treat her very badly even he didn't realize his mistake when i called him for his misbehave. When i said to fill complain against him then he said you can make a complain, i dont care about it.

If you cant provide good services to the customer then please stop your services.

Your executive cant deliver the packets so why you hired for this job. Customer cant accept this type of behave from the executive.

Please take action on this matter for future else no one will not face this type of problems from your end. It is very bad for your good will.

Thanks & regards
Simran bhatia

The tracking no is [protected]. Firstly, you have delayed my order and secondly, i got a message today that customer has rescheduled the delivery but noone contacted me for tge delivery. Your delivery agents suck. They are useless. How could they falsely update that customer has rescheduled it without even calling the customer. Kindly make an arrangement for the earliest delivery of this order.

My order with awb no: [protected] was supposed to be delivered on 20th august 2018 at my home from bluedart express limited panchkula. I was tracking the order. There was no delivery on 20th and neither did i receive any call from the courier agent/company. Their website showed it as order kept at the courier office. I tried calling them but call did not pick up. After 100s of calls, call gets picked up on 23rd august and i was told order will be delivered at evening. But then again it didn't happen. Now it's 24th and i called them again and call got picked up on the 10th call. The rude lady ankita told me that my order will be delivered by evening after 4 pm. I asked her could i pick it up myself, she refused and said that order was with staff and i cannot pick it up on my own. When i said i shall complain of this misbehavior to blue dart higher authorities.. She told me go wherever i want to go... Challenged me to do a case on blue dart and said that your order won't be delivered. I'm shocked at such pathetic service and rude staff behaviour. What's the point of a courier service if they can't deliver orders and misbehave. I have no option but to go to a higher court.

Tracking id [protected]
Shipment date ;31jul 2018
Total value of product rs.49000
Charges for 28kg rs.3250
Product ev flx115x power speaker
I sent a courier to vardhaman megatech. Ltd, mumbi i was given assurance that it will get delivered with in 7 days and courier was dispatched 7/08/2018 with damaged. It has reached it is destroyed, being a reputed company how this type of irresponsible shipment. I dont know how the higher authorities /officer are not taking action for their. Irresponsibility. So much trouble and harassment to the customer. Customer trusted your service and paid for the shipping please keep their trust.

I will attach the damaged courier soon with the bill receipt of rs 3250.
So strict action to be taken against dtdc courier and refund value of the product which is damage value of the product.

Customer name manuel mandal
Contsct number [protected]

My shipment expected delivery date was 20 august today it's 24 august still i not received my shipment i already talk 5 times to customer care but every time they told today you will get but still not got my shipment this is worst service from bluedart please do needful i told them to deliver on 24 august but they told not possible please do needful

Dear team this is ashwath, purchase manager jw marriott, bengaluru. We are trying to get the consignment [protected] for gstaad hotels pvt ltd and your rep prem [protected] is not responding properly. It came for delivery and we have asked for gst invoice for which he did not ready. It shows he might be cheating the company or blue dart is not paying tax properly. Please look in to this. I had a word with him and several times he is least bother.
If i don't get the response by eod today i would suggest all marriott properties to stop using yorr services. My mail id ashwath. C. [protected]@marriott.com

Dear sir,
Humble request please deliver my courier to given address.

My one courier way bill no. [protected] is lying at patna blue dart office from[protected] they say they had call me on 17th august but i didn't received any call. I had called blue dart office several times and give all details and landmark but they are not giving response & keeping my important documents.

Request you please do the needful at the earliest and deliver my documents my mobile no. [protected]
Email : anuj. [protected]@gmail.com ; [protected]@worldbank.org

Thanks
—
Anuj sengar
[protected]

I sent the order on 16th aug 2018 and it reached the nearest hub on 18th aug and since then it has not been delivered.
No one has even called on the number mentioned on the package.
No update has been provided since then despite of a complete address and multiple phone numbers provided on the package.
Can anyone please call on the numbers mentioned on the package and deliver it today.

My axis bank cheque book shipment way bill number [protected] is return due to delivery attempted-premises closed. Please delivered the above way bill number products to my office address. Kindly below address for your delivery purpose.

Kavya shetty
Imagine technology and services private limited
No. 613/a, 15th cross, 33rd main, 100 feet ring road, jp nagar 1st phase, bengaluru, karnataka 560078

Contact number : [protected]
Alternative contact number : [protected]

Regards,
Kavya k

Hi,
I gave registered for ielts general exam that is going to be held on 8th sept, 2018. I received the courier which british council sends for preparation on 22.07.2018 via bluedart with ref. No. In[protected]. However, i didn't receive the dvd along with the book. Somebody must have stolen or misplaced it. I always believed bluedart is a very reliable courier service. But this incident in which my exam preparation dvd got missing/stolen is so disappointing.
I request you to please take necessary action and send the dvd as soon as possible since i've a very less time left now for preparation. Awaiting your reply.

Regards,
Preethi thati.

An important envelope carrying our invoices worth 68l was sent from delhi to varanasi vide awb no. [protected] on 17th august 2018. The courier has still not reached (Today 23rd august). This is ridiculous. The toll free no. Is not available (All lines congested), varanasi office nos. Not existing and on visit to their office, they mentioned that deliveries are under process. This act of bluedart is beyond imagination. I request all to stop using bluedart services. Can i know how blue dart will compensate my company for this abnormal delay. Online status - delay beyond control.

Ev[protected] with this reference no. This is for your kind information that the above mentioned ref. No. Bearing consignment not yet deliver to my address nitul chutia, vill bali gaon, p. O. Dhakuakhana dist lakhimpur till date. With this regards this is also seen that it is not traceable the same.
Please guied me properly as the consignment is very important to me as soon as possible.

I received SMS from Bule Dart on 20th Aug at 5 pm that my shipment will be attempted by blue dart today also a link for tracking was given in the msg. At 10 pm I am receiving another SMS that They were unable to deliver my shipment due to incomplete address. (though my address was updated with the shipper). When I view the tracking map as given in the SMS, I found that they did not even came in the radius of 3 kms of my address. Then on 21st morning I tried calling blu dart customer care no. [protected]. After trying for approx one hour my call was answered by them. They replied that the address was not identified so please confirm your address and also give a proper landmark so that we can reattempt the delivery. I confirmed the address and also gave my mobile number and requested them to ask the delivery boy to call me if there is any confusion. They accepted my request. Then again on 21st Aug at 2.30 pm I received the same SMS that blue dart will attempt delivery. But they DID NOT ATTEMPTED THE DELIVERY and updated false tracking details once again. Again I called them and the customer care executive sung the same song once again as he did last time. End of the day I DID NOT RECEIVE MY SHIPMENT. Again on 22nd Aug at 3 pm I received the same SMS that blue dart will attempt delivery. BUT NO ATTEMPT FOR DEVIVERY. Again a FALSE TRACKING DETAILS UPLOADED BY THEM. Again I called today the customer care and once again asked them that why you people are updating false tracking reports. Again confirmed them my address and my contact number. Can any one in Blue Dart help me out in receiving my courier?????

I am from hoshiarpur. I am working with kotaka mahindra bank . I want to register a complaint agianst your blue dart service.
Your employees cannot deliever our bank customers banking kits on time even they cannot contact with customers. They always said the we can't find address and not update in our system but the full address mention on courier. When we track courier on your website. They always comented that Incomplete address need landmark. But landmark mention on courier. Today i saw one of the courier that clearly print landmark near bike store hoshiarpur. But they cannot effort to deliver that courier. When i go to your office they say that contact no. number not mention on kit. If contact no. Not mention then why they cannot go to the landmark and take details of customer address. There is a big issue in hoshiarpur location.
Please take action asap that bank customers not facing any problem.
Thanx

Mera ak parcels gurgaon sbi card centar se 4 August 2018 ko bluedart corier thuru dispatch hua tha jo deliver hona tha 9 August 2018 jiska AWB NO [protected] address 196 bn crpf dugni, sarikela, jharkhand, pin code 833219 jo ki 16 August 2018 tak me wait kia fir v mera pass nahi poucha. bluedart care me ph kia to mere ko bola ki, sir apak parcel missplas ho gay. o pata nahi lag raha hai kaha hai. ap wait kar ligia yea bol kar ph rakh dia. mera fir se o parcel re-issu karaya or fir o bludart me 17 August 2018 ko dispatch kia jiska delivery date tha 22 august 2018 AWB NO [protected].
o aaj ve delhi me para hua hai ph kar ne se blue dart care me bolta hai ki app wait kar ligia app ko mil jaya ga. agr me puch ta hu mera parcel kaha hai. to bolata hai, bol dia na wait kar ligia
mera request hai ki is ka upar enquire kia jai.
plz mera request accpt ki gia

My awb [protected] is in gurgaon cpc bluedart service centre... When i called customer care number.. They informed me that your parcel will be deliver on 20th aug... I contacted shipper.. He tld he has dispatched it to courier... Plz help me... Plz update me abt my parcel... Bluedart always does this... Dnt knw why such a big problem from their side... Plz solve my problem as soon as possible

I have purchased product from Tata Cliq which was couriered by Blue dart express (Way bill no [protected] ). Address provided is accessible to all courier company even blue dart it self. But in online tracking it shows that undelivered, prohibited area, address in completed etc.Even status get change everyday.
I fed up with blue dart and try to contact customer care no[protected] several time but not able to connect with representative of customer care.

If blue dart have some issue, they should have call me.But there was no communication. I have tried several blue dart contact no but all are unanswerable.

Please register strong complain against Blue dart.