Blue Dart Express Complaints & Reviews

Address: East Godavari, Andhra Pradesh, 533003

Website: Service and customer relationship

Hi,

I got courier from one of the bank and when i went to point to collect the courier person who was looking about service point she was not will to provide any update and even not responding for phone calls. We i went to courier point her behaviour is not with customers and responsible.

I don't know why blue dart maintaing such a employees or dealers.

Blue Dart Express customer support has been notified about the posted complaint.

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Address: Kokrajhar, Assam, 783370

A delivery boy named mitoon is refusing to deliver my package. Yesterday he gone far away without any responsibility of delivered the package. And send me "attempt to delivery" msg 2 times even his is not at duty. I had to pickup the package from there godown.
He has no manner to talk to people, shows attitude, cut phone calls without resolve the issue.
This is his phone number,
[protected]

Bluedart
Gossaigaon, near jay guru tample.

Blue Dart Express customer support has been notified about the posted complaint.

Aug 18, 2018

Updated by Cyborg Basumatary I don't hv waybil number but I can provide this two...

Tracking #
[protected]

Order date
09-Aug-2018
Order #
[protected]

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Website: www.bluedart.com

Firstly when i contacted bluedart before even processing anything you gave me a charge of rs.850 by road and expected time as 5 days. When i asked if we can reduce the travel time, bluedart confirmed that it can go by air and will reach the destination in 1 or max 2 days and the charge would be rs. 2500 (Which is almost 3 times of that of the road).

In spite of paying this heavy charge, shipment took 4 days to reach and the receiver has left the location and travelled to mumbai. Now i would want bluedart to ship the package to mumbai as they have failed to deliver within their promised date.

Note that i could have chosen an alternate service provider to deliver the same package in the same timeframe for just rs.400! Please let me know how bluedart can fix this!

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Address: Ghaziabad, Uttar Pradesh, 201008

I went to collect my passport after visa application to bluedart ghaziabad, a fat guy sitting on the counter charged me 500 rupees when it is clearly mentioned that nothing will be charged on pickup, my packet details are abe [protected], kindly look into this matter asap, i selected pickup option and it showed bluedart rajnagar location, the man sitting on the counter charged me 500 rupees for express delivery which was not the case as i myself went for pickup as i opted so. Kindly look into this matter as he denied giving me receipt and told that you will get it on mai.

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Aug 18, 2018

Updated by Piyush1234@ They sent me shipping details instead of giving me an explanation why I was charged 500 rupees, the man on the counter was rude and was furious that he wants 500, I want an explanation on this as it is clearly mentioned that nothing will be charged on pickup on visa site as I opted for pickup not for delivery, the person also told me that bill will be mailed to you but I didn't receive any bill, 500 rupees would have been charged if he had delivered my shipment at my doorstep not when I personally went to pick it up from ghaziabad, I want explanation and refund from bluedart team not my shipment details

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Address: Udaipur, Rajasthan, 313001

Waybill no: [protected]
Reference no: [protected]

If bluedart is not going to even try to deliver the product then what is the point o[censored]sing their services. The tracking was showing out for delivery at about 8 pm and after that, the delivery person did not even call me and then later on the status was changed to address unlocatable. I also called them and the person at the other end was totally unhelpful and she just told me to visit the office the next day after 11 am. I am really busy and can not visit the office just for picking a headphone. I do not know what to do next.

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Address: 560005

Pathetic service in Bangalore I must say. 1st time they did not deliver for no reason, they have the mobile number but they don't bother call, I had to go all the way to collect the product from BlueDart office. Now this is 2nd time I am facing the same issue. The courier guys are irresponsible and having rude behaviour. Both the times I have important documents which I need it on urgent basis. Customer care is as useless as these people.

Whom to reach for such concern? Or shall we stop trusting Blue Dart Services?

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Address: 122503

From bank - my important doccuments shipped via bluedart courier service.
As per blue dart - address incomplete. 1 day earlier I received courier (different doccuments) from the same bank to the same address via DTDC courier.

I called 2 times to their customer care number - [protected].

I wrote email to their customer care, till they didnt take any action.

Every day they are telling " it wil be deliverd today".

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Address: Thane, Maharashtra, 400605

I was expecting a delivery by 14th August, however, the person called up on 16th August at around 1pm that he is coming later in the day. However, he didn't turn out and when we called at 6.30pm, he said that delivery will happen on 17th August without any clarification. The tracking details says that the consignee address is incorrect thats pathetic.

The person's name is Pravin whom we spoke was bit adamant did not show any courtesy about delay in delivery and just hung up the call while in communication.

This the way we handle services?

Regards,
Khushnood Rangari

Blue Dart Express customer support has been notified about the posted complaint.

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Baban Mukherjee

from Shaikhpura, Bihar

Aug 17, 2018

My docket no is [protected] i am not receive my package till today. Also any of your representative not pick the phone. It's really very bad. Please share the status.

Pankaj

[protected]

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Address: 560066

I was expecting a package to be delivered today(16.8.2018) worth INR 450. But at 8:50pm the package wasn't delivered. When I clicked on the link to track it said no such consignee at the given address even though I'm there at the mentioned address. Please resolve my issue as it is an important package. Waybill number: [protected].
Reference No :[protected]

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Address: Chittoor, Andhra Pradesh, 517325

Website: www.bluedart.in

I have ordered one product from Amazon order with Blue Dart Awb# [protected] and the product came to blue dart office 3 days back and they nither call me nor contacted address. I have experienced worst service form blue dart agent i.e Dheekshitha agency. I haven't got any solution after contacting with ur customer service and finally asked my friends and wasted so much time, and I went directly to office and collected my product. If you are willing to build customers through service better maintain good service atleast.

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Dear Sir/Mam,

I would like to lure your attention on an important issue that I have faced lately due to your services. My father sent me a courier on Friday 3rd August this month and company members told my father that I will get that package with in 11th of this month. But I havenâ€™t received anything yet. When I've sent messenger at Jorhat Bluedart office for that package they have failed to come up with a satisfactory answer.

I am attaching the receipt of my said courier. Way bill no.- [protected].

Kindly treat this mail as 'THE MOST URGENT' for the purpose. I am expecting that you will find that package and let me know as it is very urgent for me. my mail id is [protected]@gmail.com

Regards,

Samiho Dutta.

Blue Dart Express customer support has been notified about the posted complaint.

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Samiho Dutta

from Delhi, Delhi

Aug 25, 2018

Dear Sir/Mam,
Reference to my complaint ID no.2049996, I would like to express my grievance against Blue Dart courier service as they have just communicated through a mail assuring that they will resolve the issue very soon but I am very disappoint of the fact that I have not received my parcel yet. it has been almost 22days the parcel has been sent. The parcel was very much urgent but seems they are reluctant to deliver the same. In this present condition is it necessary to move with a legal action? waiting for your reply since it's crossing my patience level. I demand a quick action against it.
I shall be grateful if you take necessary step to resolve the issue. My waybill no. is: [protected].

Thanking you,

Samiho Dutta.

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Address: Meerut, Uttar Pradesh, 250004

Website: [email protected]

Dear blue dart team this is to inform you that my cheque book not received by blue dart courier tracking number is awb [protected] courier person mr rahul pal contact number [protected] he told me 15 august courier delivery my address but i am waiting this person not delivered my courier again call me next days 16 august this person not respon my call some time this person picked the my call and abuse language not delivered my courier jo karna hai kar le main teri cheque book nahi dunga i will complaint police and labour court regarding this person my cheque book wrong use this person

Blue Dart Express customer support has been notified about the posted complaint.

Aug 16, 2018

Updated by [email protected] Dear blue dart team this is to inform you that my cheque book not received by blue dart courier tracking number is AWB [protected] courier person mr Rahul pal contact number [protected] he told me 15 August courier delivery my address but I am waiting this person not delivered my courier again call me next days 16 August this person not respon my call some time this person picked the my call and abuse language not delivered my courier Jo karna hai kar le main teri cheque book nahi Dunga I will complaint police and labour court regarding this person my cheque book wrong use this person

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Address: Kolkata, West Bengal, 700012

Consignment no. Awb [protected] retuned today as nobody was in house.
Try to contract atleat 15 times on [protected] but phone disconnected after initial response as nobody is picking. Please ask your delivery man to handover the consignment to security gurad to whom i am giving necessary authorisation letter today. He can contract me over mobile no. [protected] or if possible he can delivery the consignment before 9.15 a. M when i will be available at home.

Pushpa kumar agrawal

Blue Dart Express customer support has been notified about the posted complaint.

Aug 16, 2018

Updated by master999 Thanks for your response

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Dheerajchandjoshi

from Gurgaon, Haryana

Aug 17, 2018

I' m complaining about the delivery my delivery date is 10 aug but, blue dart customer support are saying that this order will deliver you at 13 aug Why you gave the wrong information about delivery and its too late Rubish experience.

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Address: Kamrup Metropolitan, Assam, 781029

Website: www.bluedart.com

Took 8 additional days then the expected time to deliver my courier @ beltola, guwahati. Online status showing wrong address when i received the courier the address was mentioned very clearly as the courier was sent from bank.

Even the courier boy didn't bother to deliver to my home address ask me to come to a place and collect the courier from there

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Address: Giridih, Jharkhand, 825320

My waybill number [protected] till date not delivered then 2nd august arived in Giridih.
No one contact number, toll free no is not responce continue. à¤œà¤¬ à¤¤à¥à¤®à¥à¤¹à¥‡ à¤ªà¤¹à¥à¤šà¤¾à¤¨à¤¾ à¤¨à¤¹à¥€ à¤†à¤¤à¤¾ à¤¤à¥‹ à¤µà¤¹à¤¾à¤ à¤¸à¥‡ à¤•à¤¿à¤¸à¥€ à¤•à¤¾ à¤ªà¥‡à¤ªà¤° à¤®à¤¤ à¤²à¤¿à¤¯à¤¾ à¤•à¤°à¥‹, 2 à¤…à¤—à¤¸à¥à¤¤ à¤•à¥‹ à¤—à¤¿à¤°à¤¿à¤¡à¥€à¤¹ à¤ªà¤¹à¥à¤à¤š à¤—à¤¯à¤¾ à¤¹à¥ˆ à¤²à¥‡à¤•à¤¿à¤¨ à¤…à¤à¥€ à¤¤à¤• à¤®à¥‡à¤°à¥‡ à¤•à¥‹ à¤¨à¤¹à¥€ à¤®à¤¿à¤²à¤¾, à¤‡à¤¸à¤•à¤¾ responsbilities à¤•à¥‹à¤¨ à¤¹à¥‹à¤—à¤¾à¥¤

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Address: Udaipur, Rajasthan, 313001

My parcel has been delivered to another person... Delivery status of parcel is showing delivered but i haven't received my parcel yet. I ordered kurti from selfie kurtis and they sent via blue dart courier and these courier has been wrongly delivered to another person and i haven't received any call from parcel recipient... Courier service is responsible and the delivery boy who without any query delivered to another person...

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Address: 560034

Hello team,

Yesterday i got a call from blurdart that my courier from hdfc bank is at my door step.
As i was not there in my house i asked the delivery person to give it to my apartment security. But by end of day when i checked with him he was not handed over with any courier or parcel. I also checked the apartment next to me as they might be a small misunderstanding and he might have given the parcel over there but that was not the case.

I tried to call the same number i got call from and the customer care bangalore (Koramangala) but as its independence day no one is there to receive the complaint.

This is my order detail:

Waybill: [protected]
Kindly check on it asap and provide me an update.

I will reach the customer care tomorrow as well to get an update.

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I had ordered a tv from amazon. Bluedart express was the delivery partner. When the courier boy called me we had some miscommunication regarding the delivery of the product. And after that the delivery boy started using abusive languages. Is this the kind of behaviour you show to your customers?? Words experience with bluedart. I am never going to recommend anyone to bluedart express.

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Raja Sarvesh ChÃ€rsÃ¸ ÃŸees

from Gwalior, Madhya Pradesh

Aug 15, 2018

It was totally diffrent like picture it was very bad product it really shamed product sir so please return this product and claim my money sir please i request you i can't beilieve this it was totally diffrent like showing adds ..
Product code... [protected]

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Nsdl has intimated that they have dispatched pan card through blue dart express ltd on 28/07/2018. On enquiry blue dart intimated that they have despatched the pan card to the shipper. The details furnished by them is
Waybill number : [protected]
â€”
Pickup date : 09 august 2018
From : thiruvananthapuram
To : mumbai
Status : shipment delivered |
Date of delivery : 13 august 2018
Time of delivery : 10:17
Recipient : co seal
Kindly resent the pan card in the same address. It will be collected from the ulloor branch of blue dart in thiruvananthapuram ph. No is [protected]. The pan acknowdedgement number is [protected]
Akshay prem. E mail [protected]@yahoo.com

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Address: 679328

Website: Bluedart

My order didn't delivered yet and they reported it has an adress problem, there is no problem in address. Yesterday they call to me to come there and collect that from your office. I told them that i suffered from fever and rest at my home. They didn't come. Then why you called it as home delivery...?? Why you charged for that?? Home delivery means deliver the product to home address not to your office. Make immediate action among this. Or...

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Blue Dart Express Complaints & Reviews

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Blue Dart Express reviews & complaints page 273

kakinada courier main point not responding

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courier service refuse to deliver.

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product not delivered within expected time frame though price paid was high!

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charged me 500 rupees when I went for my passport pickup

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did not call for delivering.

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product never delivered, I had to go to blue dart office to collect the product

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consignment not delivered

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delay in delivery - waybill no. 57992868592

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no such consignee at the given address issue.

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regarding delivery of product

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delaying the delivery of a very urgent parcel

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cheque book not received courier tracking number awb 35557101823

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return of consignment and no body is picking phone no. 18602331234

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pathetic services

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till date not delivered

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wrong delivery of parcel

delivered product is not received

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verbal abuse by the delivery boy

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undelivered pan card of akshay prem

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delivery issue by blue dart wandoor branch

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