Blue Dart Express Complaints & Reviews

This is in continuation to my earlier complaint registered today itself. Thought of letting the blue dart team know about the courier guy. I dont remember his name however his mobile number is - ‭+[protected]‬. I have called him approximately 40 times and the guy does not even have the decency to pick up or respond as to when he would come to deliver the courier. The entire day has been wasted just waiting for him to deliver the package.. I have dealt with a lot of courier companies but honestly this is the worst. And blue dart tends to showcase them as the leaders in courier services. Please relook at your services and how you cater to your customers. Pathetic experience.
Anirudh goel

One of the most pathetic experience till date.. My name is anirudh goel and i was expecting my credit card which was disptched via blue dart.. The status on the site showed yesterday that the consignee has shifted from the address mentioned.in the evening the courier guy calls me up and asks as to where do i live. I gave him my address which is in freedom fighter enclave, neb sarai, new delhi. He stated that he would deliver it today. Since morning i have tried approximately 40 times his number and he has not responded. I dont understand as to why the status shows consignne has shifted when the courier was not even delivered, and then all there customer service numbers are useless as they never connect.. My request to hdfc is if they see my complaint is to please change their courier service provider as they suck to the core.
Anirudh goel
[protected]@yahoo.com

Dear blue dart services,
It is emminent that your services can't be trusted in the recent light of events, a parcel from Amazon was to be delivered to us on 16th of August by you. The parcel is still not delivered, the excuse given by you being we can't deliver on Saturday/Sunday and that the parcel is too big.
Talk about a lame excuse. If the parcel is soo big, and your services can't handle it, i would recommend you to bot take such requests by yourself and let some other responsible and capable institution handle it.
We would like to get the consignment delivered as soon as possible
Such behavior is highly condemnable..

Some currier came from yes bank then your currier delivery boy called me and he ask me where i have to come then i told in the same building my two flat so if nobody in the address which one you have then please give the currier in same building my other flat not in other building then he told me i am not going anywhere if you want to receive your currier then you have to come here or send somebody here to pickup your currier then i called my home's number but it was not reachable then i request to him please you go to my other flat in same building you have address of (C) wing and you have to go to just (D) wing because my home's number is not reachable so please go there and diliver the currier because i am not available right now there because i am in the office right now then he roodley told me it's not my problem it's your, if nobody coming to pickup your currier here then i go to return
With your currier and he gone, after two minutes called my friends home in same building i told my friend go to my home and send somebody to receive the currier then my son gone there to receive the currier, then after a minute i called 10 to 15 time but he was disconnecting the phone 10 to 15 time after one ring, and his mobile number is ([protected]) hwo came for dilivery, can i ask to blue dart company, is this your service, like local currier shop blue dart is brand not a local currier shop. But your service is very bad very poor more than local currier shop. It's very rubbish...

Hi,

I got courier from one of the bank and when i went to point to collect the courier person who was looking about service point she was not will to provide any update and even not responding for phone calls. We i went to courier point her behaviour is not with customers and responsible.

I don't know why blue dart maintaing such a employees or dealers.

A delivery boy named mitoon is refusing to deliver my package. Yesterday he gone far away without any responsibility of delivered the package. And send me "attempt to delivery" msg 2 times even his is not at duty. I had to pickup the package from there godown.
He has no manner to talk to people, shows attitude, cut phone calls without resolve the issue.
This is his phone number,
[protected]

Bluedart
Gossaigaon, near jay guru tample.

Firstly when i contacted bluedart before even processing anything you gave me a charge of rs.850 by road and expected time as 5 days. When i asked if we can reduce the travel time, bluedart confirmed that it can go by air and will reach the destination in 1 or max 2 days and the charge would be rs. 2500 (Which is almost 3 times of that of the road).

In spite of paying this heavy charge, shipment took 4 days to reach and the receiver has left the location and travelled to mumbai. Now i would want bluedart to ship the package to mumbai as they have failed to deliver within their promised date.

Note that i could have chosen an alternate service provider to deliver the same package in the same timeframe for just rs.400! Please let me know how bluedart can fix this!

I went to collect my passport after visa application to bluedart ghaziabad, a fat guy sitting on the counter charged me 500 rupees when it is clearly mentioned that nothing will be charged on pickup, my packet details are abe [protected], kindly look into this matter asap, i selected pickup option and it showed bluedart rajnagar location, the man sitting on the counter charged me 500 rupees for express delivery which was not the case as i myself went for pickup as i opted so. Kindly look into this matter as he denied giving me receipt and told that you will get it on mai.

Waybill no: [protected]
Reference no: [protected]

If bluedart is not going to even try to deliver the product then what is the point o[censored]sing their services. The tracking was showing out for delivery at about 8 pm and after that, the delivery person did not even call me and then later on the status was changed to address unlocatable. I also called them and the person at the other end was totally unhelpful and she just told me to visit the office the next day after 11 am. I am really busy and can not visit the office just for picking a headphone. I do not know what to do next.

Pathetic service in Bangalore I must say. 1st time they did not deliver for no reason, they have the mobile number but they don't bother call, I had to go all the way to collect the product from BlueDart office. Now this is 2nd time I am facing the same issue. The courier guys are irresponsible and having rude behaviour. Both the times I have important documents which I need it on urgent basis. Customer care is as useless as these people.

Whom to reach for such concern? Or shall we stop trusting Blue Dart Services?

From bank - my important doccuments shipped via bluedart courier service.
As per blue dart - address incomplete. 1 day earlier I received courier (different doccuments) from the same bank to the same address via DTDC courier.

I called 2 times to their customer care number - [protected].

I wrote email to their customer care, till they didnt take any action.

Every day they are telling " it wil be deliverd today".

I was expecting a delivery by 14th August, however, the person called up on 16th August at around 1pm that he is coming later in the day. However, he didn't turn out and when we called at 6.30pm, he said that delivery will happen on 17th August without any clarification. The tracking details says that the consignee address is incorrect thats pathetic.

The person's name is Pravin whom we spoke was bit adamant did not show any courtesy about delay in delivery and just hung up the call while in communication.

This the way we handle services?

Regards,
Khushnood Rangari

I was expecting a package to be delivered today(16.8.2018) worth INR 450. But at 8:50pm the package wasn't delivered. When I clicked on the link to track it said no such consignee at the given address even though I'm there at the mentioned address. Please resolve my issue as it is an important package. Waybill number: [protected].
Reference No :[protected]

I have ordered one product from Amazon order with Blue Dart Awb# [protected] and the product came to blue dart office 3 days back and they nither call me nor contacted address. I have experienced worst service form blue dart agent i.e Dheekshitha agency. I haven't got any solution after contacting with ur customer service and finally asked my friends and wasted so much time, and I went directly to office and collected my product. If you are willing to build customers through service better maintain good service atleast.

Dear Sir/Mam,

I would like to lure your attention on an important issue that I have faced lately due to your services. My father sent me a courier on Friday 3rd August this month and company members told my father that I will get that package with in 11th of this month. But I haven’t received anything yet. When I've sent messenger at Jorhat Bluedart office for that package they have failed to come up with a satisfactory answer.

I am attaching the receipt of my said courier. Way bill no.- [protected].

Kindly treat this mail as 'THE MOST URGENT' for the purpose. I am expecting that you will find that package and let me know as it is very urgent for me. my mail id is [protected]@gmail.com

Regards,

Samiho Dutta.

Dear blue dart team this is to inform you that my cheque book not received by blue dart courier tracking number is awb [protected] courier person mr rahul pal contact number [protected] he told me 15 august courier delivery my address but i am waiting this person not delivered my courier again call me next days 16 august this person not respon my call some time this person picked the my call and abuse language not delivered my courier jo karna hai kar le main teri cheque book nahi dunga i will complaint police and labour court regarding this person my cheque book wrong use this person

Consignment no. Awb [protected] retuned today as nobody was in house.
Try to contract atleat 15 times on [protected] but phone disconnected after initial response as nobody is picking. Please ask your delivery man to handover the consignment to security gurad to whom i am giving necessary authorisation letter today. He can contract me over mobile no. [protected] or if possible he can delivery the consignment before 9.15 a. M when i will be available at home.

Pushpa kumar agrawal

Took 8 additional days then the expected time to deliver my courier @ beltola, guwahati. Online status showing wrong address when i received the courier the address was mentioned very clearly as the courier was sent from bank.

Even the courier boy didn't bother to deliver to my home address ask me to come to a place and collect the courier from there

My waybill number [protected] till date not delivered then 2nd august arived in Giridih.
No one contact number, toll free no is not responce continue. जब तुम्हे पहुचाना नही आता तो वहाँ से किसी का पेपर मत लिया करो, 2 अगस्त को गिरिडीह पहुँच गया है लेकिन अभी तक मेरे को नही मिला, इसका responsbilities कोन होगा।

My parcel has been delivered to another person... Delivery status of parcel is showing delivered but i haven't received my parcel yet. I ordered kurti from selfie kurtis and they sent via blue dart courier and these courier has been wrongly delivered to another person and i haven't received any call from parcel recipient... Courier service is responsible and the delivery boy who without any query delivered to another person...