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Blue Dart Express Complaints & Reviews

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Updated: Feb 17, 2026
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Blue Dart Express reviews & complaints page 273

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S
smurfakash
from Delhi, Delhi
Aug 17, 2018
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Address: Udaipur, Rajasthan, 313001

Waybill no: [protected]
Reference no: [protected]

If bluedart is not going to even try to deliver the product then what is the point o[censored]sing their services. The tracking was showing out for delivery at about 8 pm and after that, the delivery person did not even call me and then later on the status was changed to address unlocatable. I also called them and the person at the other end was totally unhelpful and she just told me to visit the office the next day after 11 am. I am really busy and can not visit the office just for picking a headphone. I do not know what to do next.
Blue Dart Express customer support has been notified about the posted complaint.
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    Haima
    from Bengaluru, Karnataka
    Aug 17, 2018
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    Address: 560005

    Pathetic service in Bangalore I must say. 1st time they did not deliver for no reason, they have the mobile number but they don't bother call, I had to go all the way to collect the product from BlueDart office. Now this is 2nd time I am facing the same issue. The courier guys are irresponsible and having rude behaviour. Both the times I have important documents which I need it on urgent basis. Customer care is as useless as these people.

    Whom to reach for such concern? Or shall we stop trusting Blue Dart Services?
    Blue Dart Express customer support has been notified about the posted complaint.
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      Tushar Koner
      from Delhi, Delhi
      Aug 17, 2018
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      Address: 122503

      From bank - my important doccuments shipped via bluedart courier service.
      As per blue dart - address incomplete. 1 day earlier I received courier (different doccuments) from the same bank to the same address via DTDC courier.

      I called 2 times to their customer care number - [protected].

      I wrote email to their customer care, till they didnt take any action.

      Every day they are telling " it wil be deliverd today".
      Blue Dart Express customer support has been notified about the posted complaint.
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        K
        khushnood.rangari
        from Mumbai, Maharashtra
        Aug 17, 2018
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        Address: Thane, Maharashtra, 400605

        I was expecting a delivery by 14th August, however, the person called up on 16th August at around 1pm that he is coming later in the day. However, he didn't turn out and when we called at 6.30pm, he said that delivery will happen on 17th August without any clarification. The tracking details says that the consignee address is incorrect thats pathetic.

        The person's name is Pravin whom we spoke was bit adamant did not show any courtesy about delay in delivery and just hung up the call while in communication.

        This the way we handle services?

        Regards,
        Khushnood Rangari
        Blue Dart Express customer support has been notified about the posted complaint.
        My docket no is [protected] i am not receive my package till today. Also any of your representative not pick the phone. It's really very bad. Please share the status.

        Pankaj

        [protected]
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          V
          Varun Kalapala
          from Bengaluru, Karnataka
          Aug 16, 2018
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          Address: 560066

          I was expecting a package to be delivered today(16.8.2018) worth INR 450. But at 8:50pm the package wasn't delivered. When I clicked on the link to track it said no such consignee at the given address even though I'm there at the mentioned address. Please resolve my issue as it is an important package. Waybill number: [protected].
          Reference No :[protected]
          Blue Dart Express customer support has been notified about the posted complaint.
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            P
            Prasanna Kumar Purum
            from Eluru, Andhra Pradesh
            Aug 16, 2018
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            Address: Chittoor, Andhra Pradesh, 517325
            Website: www.bluedart.in

            I have ordered one product from Amazon order with Blue Dart Awb# [protected] and the product came to blue dart office 3 days back and they nither call me nor contacted address. I have experienced worst service form blue dart agent i.e Dheekshitha agency. I haven't got any solution after contacting with ur customer service and finally asked my friends and wasted so much time, and I went directly to office and collected my product. If you are willing to build customers through service better maintain good service atleast.
            Blue Dart Express customer support has been notified about the posted complaint.
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              S
              Samiho Dutta
              from Delhi, Delhi
              Aug 16, 2018
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              Dear Sir/Mam,

              I would like to lure your attention on an important issue that I have faced lately due to your services. My father sent me a courier on Friday 3rd August this month and company members told my father that I will get that package with in 11th of this month. But I haven’t received anything yet. When I've sent messenger at Jorhat Bluedart office for that package they have failed to come up with a satisfactory answer.

              I am attaching the receipt of my said courier. Way bill no.- [protected].

              Kindly treat this mail as 'THE MOST URGENT' for the purpose. I am expecting that you will find that package and let me know as it is very urgent for me. my mail id is [protected]@gmail.com

              Regards,

              Samiho Dutta.
              Blue Dart Express customer support has been notified about the posted complaint.
              Dear Sir/Mam,
              Reference to my complaint ID no.2049996, I would like to express my grievance against Blue Dart courier service as they have just communicated through a mail assuring that they will resolve the issue very soon but I am very disappoint of the fact that I have not received my parcel yet. it has been almost 22days the parcel has been sent. The parcel was very much urgent but seems they are reluctant to deliver the same. In this present condition is it necessary to move with a legal action? waiting for your reply since it's crossing my patience level. I demand a quick action against it.
              I shall be grateful if you take necessary step to resolve the issue. My waybill no. is: [protected].

              Thanking you,

              Samiho Dutta.
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                A
                from Baraut, Uttar Pradesh
                Aug 16, 2018
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                Address: Meerut, Uttar Pradesh, 250004
                Website: [email protected]

                Dear blue dart team this is to inform you that my cheque book not received by blue dart courier tracking number is awb [protected] courier person mr rahul pal contact number [protected] he told me 15 august courier delivery my address but i am waiting this person not delivered my courier again call me next days 16 august this person not respon my call some time this person picked the my call and abuse language not delivered my courier jo karna hai kar le main teri cheque book nahi dunga i will complaint police and labour court regarding this person my cheque book wrong use this person
                Blue Dart Express customer support has been notified about the posted complaint.
                Aug 16, 2018
                Updated by [email protected]
                Dear blue dart team this is to inform you that my cheque book not received by blue dart courier tracking number is AWB [protected] courier person mr Rahul pal contact number [protected] he told me 15 August courier delivery my address but I am waiting this person not delivered my courier again call me next days 16 August this person not respon my call some time this person picked the my call and abuse language not delivered my courier Jo karna hai kar le main teri cheque book nahi Dunga I will complaint police and labour court regarding this person my cheque book wrong use this person
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                  M
                  master999
                  from Kolkata, West Bengal
                  Aug 16, 2018
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                  Address: Kolkata, West Bengal, 700012

                  Consignment no. Awb [protected] retuned today as nobody was in house.
                  Try to contract atleat 15 times on [protected] but phone disconnected after initial response as nobody is picking. Please ask your delivery man to handover the consignment to security gurad to whom i am giving necessary authorisation letter today. He can contract me over mobile no. [protected] or if possible he can delivery the consignment before 9.15 a. M when i will be available at home.

                  Pushpa kumar agrawal
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Aug 16, 2018
                  Updated by master999
                  Thanks for your response
                  I' m complaining about the delivery my delivery date is 10 aug but, blue dart customer support are saying that this order will deliver you at 13 aug Why you gave the wrong information about delivery and its too late Rubish experience.
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                    J
                    Jyotirmoy Lahkar
                    from Guwahati, Assam
                    Aug 16, 2018
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                    Address: Kamrup Metropolitan, Assam, 781029
                    Website: www.bluedart.com

                    Took 8 additional days then the expected time to deliver my courier @ beltola, guwahati. Online status showing wrong address when i received the courier the address was mentioned very clearly as the courier was sent from bank.

                    Even the courier boy didn't bother to deliver to my home address ask me to come to a place and collect the courier from there
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      R
                      rohit.birni1994
                      from Dimapur, Assam
                      Aug 16, 2018
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                      Address: Giridih, Jharkhand, 825320

                      My waybill number [protected] till date not delivered then 2nd august arived in Giridih.
                      No one contact number, toll free no is not responce continue. जब तुम्हे पहुचाना नही आता तो वहाँ से किसी का पेपर मत लिया करो, 2 अगस्त को गिरिडीह पहुँच गया है लेकिन अभी तक मेरे को नही मिला, इसका responsbilities कोन होगा।
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        M
                        Monika mohata
                        from Kota, Rajasthan
                        Aug 15, 2018
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                        wrong delivery of parcel

                        Address: Udaipur, Rajasthan, 313001

                        My parcel has been delivered to another person... Delivery status of parcel is showing delivered but i haven't received my parcel yet. I ordered kurti from selfie kurtis and they sent via blue dart courier and these courier has been wrongly delivered to another person and i haven't received any call from parcel recipient... Courier service is responsible and the delivery boy who without any query delivered to another person...
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                        Prakash Raja123
                        from Bengaluru, Karnataka
                        Aug 15, 2018
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                        Address: 560034

                        Hello team,

                        Yesterday i got a call from blurdart that my courier from hdfc bank is at my door step.
                        As i was not there in my house i asked the delivery person to give it to my apartment security. But by end of day when i checked with him he was not handed over with any courier or parcel. I also checked the apartment next to me as they might be a small misunderstanding and he might have given the parcel over there but that was not the case.

                        I tried to call the same number i got call from and the customer care bangalore (Koramangala) but as its independence day no one is there to receive the complaint.

                        This is my order detail:

                        Waybill: [protected]
                        Kindly check on it asap and provide me an update.

                        I will reach the customer care tomorrow as well to get an update.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          S
                          samvab mishra
                          from Bhubaneshwar, Odisha
                          Aug 15, 2018
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                          I had ordered a tv from amazon. Bluedart express was the delivery partner. When the courier boy called me we had some miscommunication regarding the delivery of the product. And after that the delivery boy started using abusive languages. Is this the kind of behaviour you show to your customers?? Words experience with bluedart. I am never going to recommend anyone to bluedart express.
                          Blue Dart Express customer support has been notified about the posted complaint.
                          It was totally diffrent like picture it was very bad product it really shamed product sir so please return this product and claim my money sir please i request you i can't beilieve this it was totally diffrent like showing adds ..
                          Product code... [protected]
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                            A
                            Akshay Prem
                            from Neyyattinkara, Kerala
                            Aug 15, 2018
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                            Nsdl has intimated that they have dispatched pan card through blue dart express ltd on 28/07/2018. On enquiry blue dart intimated that they have despatched the pan card to the shipper. The details furnished by them is
                            Waybill number : [protected]

                            Pickup date : 09 august 2018
                            From : thiruvananthapuram
                            To : mumbai
                            Status : shipment delivered |
                            Date of delivery : 13 august 2018
                            Time of delivery : 10:17
                            Recipient : co seal
                            Kindly resent the pan card in the same address. It will be collected from the ulloor branch of blue dart in thiruvananthapuram ph. No is [protected]. The pan acknowdedgement number is [protected]
                            Akshay prem. E mail [protected]@yahoo.com
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              J
                              Jithin Vishnu T
                              from Tumkur, Karnataka
                              Aug 15, 2018
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                              delivery issue by blue dart wandoor branch

                              Address: 679328
                              Website: Bluedart

                              My order didn't delivered yet and they reported it has an adress problem, there is no problem in address. Yesterday they call to me to come there and collect that from your office. I told them that i suffered from fever and rest at my home. They didn't come. Then why you called it as home delivery...?? Why you charged for that?? Home delivery means deliver the product to home address not to your office. Make immediate action among this. Or...
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                              Rekha Sabikhi
                              from Allahabad, Uttar Pradesh
                              Aug 15, 2018
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                              Resolved

                              Address: Kanpur, Uttar Pradesh, 208003
                              Website: Smytten

                              I ordered from smytten on 6th of august. I was at delivery location all these days. Delivery person didn't even call once just messaged that delivery will be attempted in next 30 mins but no one came nor he is picked any of my calls. Really disappointed from bluedart this time.
                              Waybill no. [protected]. Complainted about my issue several times to smytten but they just said it is delayed and it will come in 1 or 2 days but no one visited at delivery location even once nor called.
                              Aug 18, 2018
                              Complaint marked as Resolved 
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Consignee charge, Product is in Nasik from 10th August and still not received...3rd class service by BLUEDART
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                                S
                                shashi yadav070
                                from Delhi, Delhi
                                Aug 15, 2018
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                                Address: 122001
                                Website: [email protected]

                                Dear sir,
                                My parcel had been come to me between 7th to 13th august but i didn't get any call or anything else from your delivery man. I again provide my whole address for communication
                                Please check the status and send me soon.
                                Shashi
                                Address h no d 4/2 sheetla colony,
                                Near happy model school, gurgaon
                                122001
                                Mobile no [protected], [protected]
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                                  Sourabh Bhola
                                  from Bengaluru, Karnataka
                                  Aug 14, 2018
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                                  Address: Ludhiana, Punjab, 141003

                                  My shipment id is [protected]. I need to change the delivery address. Because i relocated from that delivery address. But i need that package. I cant able to come there and picked it up. Please help me out to send the package on below address, since the package is ready for delievery. Please take it as high priority and reschedule this to below address. Thanks in advance,

                                  House no 1481, st no 8, dashmesh nagar, gill road, ludhiana. Punjab (141003)
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    ASHOK MAITI
                                    Aug 14, 2018
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                                    Address: Kolkata, West Bengal, 700102

                                    I don"t understand what happened to bluedart in delivering letter in our address which other couriers company are not finding any difficulties in servicing same address. The most astonishing that way bill no;[protected], [protected], [protected]. Are being delivered today why [protected] & [protected] not being delivered today why these two are being held up. My address is 100% correct and i shared the location and address proof of mahisbathan (Salt lake sec 5) to customer care executive. We sent about 4/5 emails but no action but out of 5 letter delivered 3 only, god knows why other two (To be delivered in same address) being held up
                                    Blue Dart Express customer support has been notified about the posted complaint.
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