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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
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M
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Address: 37072

Pan card not received but your tracking shows that it has been delivered to some RUBA DEVI . Bill Number [protected] on 10th May 2017
The Pan Card Acknowledgement Number
- N-[protected]
Actual Person and address that it was to be delivered to is

SUMANDIP KAUR MANN
631 ELLEN Drive
Goodlettsville Tennessee 37072

Please contact me at
[protected]@aol.com
Blue Dart Express customer support has been notified about the posted complaint.
Jul 02, 2017
Updated by [email protected]
my phone number is
[protected]
Delivery boy behaviour was too rude as well as He did not shipped product as given on right address. This was very bad experience with blue dart...
My self vaibhav goel my order of redmi 4 will be delivered by you shortly but the pincode i have entred is incorrect . so plz change the pincode from 110056 to 110051 it is correct. my way bill no -[protected]
Dear Sumandip,

Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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    Pk chawla
    from Murwara, Madhya Pradesh
    Jul 1, 2017
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    Address: 462001

    Shipment no. - [protected] was delivered on wrong address. It contains a YES BANK credit card . If anything happens you ( BLUEDART) only will be responsible for this . This shipment was delivered on wrong address on 30 june at 2:42 pm. Our address was 2/3 golghar ameergunj paribazar bhopal, near babeali ground kid kare hospital but it was delivered to someone else whose name was Amit .
    Blue Dart Express customer support has been notified about the posted complaint.
    Jul 01, 2017
    Updated by Pk chawla
    Way bill no. - [protected]
    My self vaibhav goel my order of redmi 4 will be delivered by you shortly but the pincode i have entred is incorrect . so plz change the pincode from 110056 to 110051 it is correct. my way bill no -[protected]
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      S
      safiun
      from Kolkata, West Bengal
      Jul 1, 2017
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      Address: Kolkata, West Bengal, 700061

      Hi,
      I am safiun siddique bearing way bill no [protected] want to inform you that the same supposed to deliver me today and I am staying whole day at the given address but now I came to know that your executive has updated that I were not at the given address. How can this possible without contacting with me. When I contacted your customer care executive they are also cutting off the call after knowing the details from me.
      Is this the status of your service?
      Please do the needful

      Safiun Siddique
      [protected]
      Blue Dart Express customer support has been notified about the posted complaint.
      We have not received our 2 shipment which we had booked at Kolkata on 22.06.2017 on priority basis and which were to be delivered to Pune by next day. The shipment nos are [protected] and [protected].
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        soumen mukherjee
        from Kolkata, West Bengal
        Jul 1, 2017
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        Address: West Tripura, Tripura, 799014

        Like the every other days this time I was supposed to received the consignment no[protected] yesterday. I had a telephonic discussion from the courier office of bluedart agartala and I confirmed the delivery man regarding the address and location, instead of that like their regular practise they put on the online that they couldnot locate the address.
        Blue dart company should look into the matter otherwise I will go to consumer form to lodge the complain, because it was urgent for me to receive the consingnment yesterday only.
        Blue Dart Express customer support has been notified about the posted complaint.
        Recd an email confirming that my packet will be delivered on 27 June, 2017. Therefore, we left for work for a day on 24, to return on 25 June morning.
        Blue Dart delivery agent called on 24th at 12.30 pm, wherein he was informed of the above and that he could deliver on 25th June after 11 am
        Been getting messages but no delivery
        AWB:[protected]
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          Dharani Vk
          from Chennai, Tamil Nadu
          Jul 1, 2017
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          Address: Coimbatore, Tamil Nadu, 641037
          Website: Bluedart

          I dont need them as of now, so kindly cancel those orders.
          Waybill numbers would be [protected], [protected]. Please kindly cancel the orders
          +1 photos
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            A
            aditya2860
            from Jamshedpur, Jharkhand
            Jun 29, 2017
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            Address: 831001

            Hi,
            i am supposed to receive my ICICI and HDFC Credit card, but delivery boy is not at all delivering me my item and returning it back. He initially called me and asked me to receive the item out side my company gate, but when i am calling back at scheduled time he is not picking up d call.He has returned one item and still pending the 2nd one.I receive many items purchased online through various courier services and there is no problem reported, but this delivery boy is creating problem.Please look into this.

            Thanks
            Aditya
            Blue Dart Express customer support has been notified about the posted complaint.

            Blue Dart Express — Waybill no : 34326712324 reference no : 649697001776055191 is not delivered

            Raj [protected]
            Dear Customer,

            I request you to share your card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

            -Bejoy
            HDFC Bank Customer Assistance
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              Pronob Ghosh
              from Gagret, Himachal Pradesh
              Jun 29, 2017
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              Address: Solan, Himachal Pradesh, 173212

              Consignment no. AWB#[protected] Consignment received in damaged condition probably eaten by rodents.

              The consignment contained fish food. It appears that the consignment has been stored in a place that is infested with rodents, not something expected from a world class company.

              Please let me what should be done about the consignment, should I return it to Amazon or should I keep it for the time being.
              +1 photos
              Blue Dart Express customer support has been notified about the posted complaint.
              Please update about my complaint.
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                Joe Joseph Philip
                from Manjeri, Kerala
                Jun 29, 2017
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                This is joe joseph philip. .my passport has been held up in chennai in your hands since last night.I am supposed to go to London tom early morning, I had booked flight tickets for that. I have a concert to attend tomorrow afternoon there..when I called up at your office in calicut today from where I was supposed to get your courier, I have been told that iwill get it only tomorrow. .huge financial loss for me because both my flight ticket and concert tickets are nonrefundable. .is there any chance of me getting my passport by today evening?
                Blue Dart Express customer support has been notified about the posted complaint.
                Mail your complaint directly to following addresses. They will respond you within time. Today, I sent them mail about my complaint for no delivery & within hour they took action & resolved my problem. Hope it will help you.

                [protected]@bluedart.com,
                [protected]@bluedart.com,
                [protected]@bluedart.com,
                [protected]@bluedart.com,
                [protected]@bluedart.com,
                [protected]@bluedart.com,
                [protected]@bluedart.com,
                [protected]@bluedart.com
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                  C
                  Chaitanya99
                  from Mumbai, Maharashtra
                  Jun 29, 2017
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                  Resolved

                  Address: Pune, Maharashtra, 411043
                  Website: www.bluedart.com

                  I ordered TWO phone cases online & within few days only ONE was delivered but delivery boy from blue dart took money for TWO.
                  When called customer care from where I ordered my product they informed to seller & decided to send the cheque of amount of the one product.
                  I waited for almost week & I still have not received my cheque. When I called Blu Dart market yard branch Pune office, nobody picked the call; while sometimes call was busy.
                  Now I am constantly calling them from last 4 days & nobody is picking up the phone.
                  When called Blu dart customer care, they said that my house door was locked. But we were at the home all the time.
                  This parcel is about money & not product. So I request you to look into this matter on urge basis, otherwise I have to file a case in Police station.

                  My order track id no. - [protected].
                  Name - Chaitanya Tahasildar.
                  Address - 14-B, Natraj residency, Near Teen Hatti chowk, Dhankawadi, Pune - 411043.
                  Jun 29, 2017
                  Complaint marked as Resolved 
                  Thank you for resolving my complaint. After using this portal I got my order delivered within a hour. Thank you "Consumer Complaints" & also "Blue Dart" team. Appreciate your response.
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Waybill No : [protected] Reference No : PB2635490
                  Pickup Date 19 June 2017
                  From Bangalore
                  To Lucknow
                  Status Delivery Attempted-Premises Closed

                  but no one came my premises or on one contact me on my conctact no.
                  Chaitanya99's [Complaint's author] reply, Jun 29, 2017
                  Are they from Blue Dart only ?
                  If yes, send them complaint mail directly ... You will get a response ...
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                    S
                    surisurendrap
                    from Visakhapatnam, Andhra Pradesh
                    Jun 28, 2017
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                    Address: 523105

                    I have ordered from flipkart and they sent it via bluedart. Waybill no. [protected] and ref no. S[protected]. On 26th june it is out for delivery. Till now i didn't receive the courier. Yesterday evening status is consignee's address incorrect. How can they say like that when i have given clear address and they called me on 26th itself. Delivery boy is not lifting the phone. Branch also not reacting to calls playing with giving different numbers. They are giving mental torture to us. Pl look into the issue seriously.
                    +1 photos
                    Blue Dart Express customer support has been notified about the posted complaint.
                    I am Nityananda. My bank kit delivered to unknown persons, without my permission. They are not calling me. And when I was contacted to bluedart curiar customer support, they are not help me and talk rudely. Very bad service.. Still I not received.
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                      K
                      Kamlesh1989
                      from Varanasi, Uttar Pradesh
                      Jun 28, 2017
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                      Address: Ajmer, Rajasthan, 305001
                      Website: www.bluedart.com

                      Hi i have ordered an redmi note 4 from mi store on 21/6/17
                      Untill today i haven't​ got my phone it has been delivered to ajmer hub since 24/6/17 from that time untill today they r keep delaying delivery and mentioning customer requited future delivery or consigne address is unlocatable as u can see in the image
                      +1 photos
                      Jun 22, 2017
                      MO Shakeel Alvi's response
                      Dear Sir,

                      please arrange & provide my HDFC bank credit is not delivered at address.
                      My courier number.(blue dart AWB)[protected]. If you not search on my address then please contact on my M. N. [protected]

                      Regards,

                      Shakeel Alvi

                      M. N. [protected]
                      Jun 28, 2017
                      Updated by Kamlesh1989
                      I am really disappoint with blue dart courier service in ajmer,
                      Dear Sir,

                      please arrange & provide my HDFC bank credit is not delivered at address.
                      My courier number.(blue dart AWB)[protected]

                      Regards,

                      Shakeel Alvi

                      M. N. [protected]
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                        Moushmi Mallik
                        from Kolkata, West Bengal
                        Jun 28, 2017
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                        Address: Kolkata, West Bengal, 700031
                        Website: www.bluedart.com

                        Horrible service in my permanent address i receive feedback as no such consignee at given address. No one knock the door and updated with such wrong status. I waited since morning called blue dart office 5 times and found a mith reply for waybill number [protected]. Disgusting and horrible service
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                          Chintan M.
                          from Surat, Gujarat
                          Jun 28, 2017
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                          Address: Surat, Gujarat, 395002
                          Website: www.bluedart.com

                          I ordered xiomi mobile online and they sent thru blue dart.. Delivery boy came to deliver, called from a place which is around 500 meters from my address and told me to come there. I told him to come to my address. He said ok and cut my phone. I waited for around 15 mins and he dint come. I called him back but again and again and he disconnected my phone. And on next day wen i called to blue dart customer care, they told me that we are sending back ur product to company. I talked with xiomi people, they told me v don't have any issue. Blue dart people is harassing us.. Kindly take some action.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            patisahani
                            from Mumbai, Maharashtra
                            Jun 28, 2017
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                            Address: 751002
                            Website: sbi card

                            Ref no. Ev[protected].

                            Consignment arrived bbsr on 26.06.2017. The delivery person did not deliver the consignment intensionally. Even though i had placed a request in the office to call me before going to deliver the packet, no call was given to me.

                            Very poor service by the courier service, i had called for help on the cust care no, but no reply. Only comuterised routine information given.

                            Pl help.

                            Patitapaban sahani.
                            [protected].
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              uselessbluedart
                              from Chennai, Tamil Nadu
                              Jun 28, 2017
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                              Address: Chennai, Tamil Nadu, 600078

                              Dear sir,
                              I bought one phone from online. The said good is booked and not delivered today 12.15 noon.. Tracking no is [protected]. I telephoned to office[protected] and enquired. They said i is due to in complete address and no phone no is there. Without seeing the consignment they delayed. Today around 12.20 they delivered and he said today only he gave the parcel to deliver. The consignment is delayed without any reason in raja kadai, t. H. Road, chennai office.
                              Very worst service on visiting the blue dart office. No proper reply answering without seeing the customer [ seeeing monitor only]. After several phones i located and asked him to tell the deliver boy. He fused to give.

                              Waste of energy, high irritation. I am 55 yrs old
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                kapss9678
                                from Mumbai, Maharashtra
                                Jun 27, 2017
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                                Address: Bangalore, Karnataka

                                Hi

                                I received a shipment while i was at work. The blue dark person calls me at 3:30pm (General work time for us). I told i am in office, he could either text me blue dart office address or send it to me on saturday while i am home. General gesture is to at least make a phone call before coming at the door step.

                                He ignores my request and directly rings my neighbor's door bell without my permission. I told him not to do so, yet he do it and hand over the courier to them. I am into a embarrassing situation where neighbor has to stay back to give me parcel for they had to travel too. This is unacceptable behavior from such a courier service.

                                Complaint logged in by suncity gloria resident, sarjapur

                                Employee name - venkatetsh
                                His mobile number - [protected]
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  sourabhsharma6228
                                  from Roorkee, Uttarakhand
                                  Jun 27, 2017
                                  Resolved
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                                  Resolved

                                  Address: 249408
                                  Website: www.bluedart.com

                                  I have not received my parcel which i shopped form ebay but today morning received the message that (Item is delivered). i have provided proper full address of mine and phone number too but Blue Dart's delivery boy did not call me for delivery. Spelling of my name is also wrong on Blue Dart receipt which i got via mesage. I made transaction through debit card. Totally help less.
                                  +2 photos
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Dear sourabhsharma6228,

                                  We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

                                  Regards,
                                  Team eBay
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                                    Ahtisham Ansari
                                    from Noida, Uttar Pradesh
                                    Jun 26, 2017
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                                    Address: Bulandshahr, Uttar Pradesh, 203205
                                    Website: bluedart

                                    Hi
                                    I am ahtesham ansari. I have receive a message that contain (Your amazon gift card order order with blue dart awb# [protected] was delivered at 1800 on 26-jun-17 to ahiets) but i didn't receive courier i want to know why this happened

                                    My contact no. [protected]
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                                      Mani Allenki
                                      from Hyderabad, Telangana
                                      Jun 26, 2017
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                                      Complaint about delivery boy

                                      Address: 500081

                                      Person is rudely talking towards customer, he used to come near the delivery address and he should deliver the order and he came to i[censored]ndelivered address i. E, optional address and used to call me take the order if not i will return it in the office, u can come and collect it in the office, it is a credit card.
                                      This is not the delivery we are excepting from you. Its very bad response which i have got from you...
                                      +2 photos
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                                      S
                                      sharma CP
                                      from Pune, Maharashtra
                                      Jun 26, 2017
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                                      Address: Bulandshahr, Uttar Pradesh, 203001

                                      Dear sirs,
                                      My complaint is against your sky high claim for performance in your services which seems to be a false claim.
                                      Icici bank from mumbai sent one parcel for me at bulandshahr vide their ref. No[protected].
                                      For detailed action i am attaching a file you can go through it.
                                      !. My great concern is that delivery boy has not gone to deliver the parcel since address is very simple and can be located very easily. Bulandshahr is a very small city every body in the locality/ colony every body.
                                      2. Delivery boy, if was facing problem in locating the address he should have called on the mobile no. Given on the envelope/ parcel but he did not call sine number given was mine only and i did not get any call so far.
                                      3. Address shown for bulandshahr, looks has been discontinued. Mobile or phone shown on this address is not the relevant numbers. They belong to some one else. Physical address provided could not be verified as the shop was found closed.
                                      4. As has been shown in tracking history when contacted to rajendra place office, no number was up dated and all were out dated number.
                                      It seems you are having junked leutinents who can not monitor the operations carefully and successfully. Get your contact numbers updated and the addresses also. As in the history it is written that land mark is not there. What a mockery of the system you people has made. Why land mark is required when mobile number is there and colony name is there.
                                      I don't think there is any body senior to you to act on this. I shall keep it as a record with me if my loses are more than the expectation i shall use it as a documentary proof.
                                      Affectionately yours
                                      C. P. Sharma
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      I am sunil from rohtak. I ordered redmi 4a with awb no.[protected]. This was prepaid order. Ur delivery boy suddenly put a cancelled message for this. He did not contact to me.when i called in the rohtak office they are behaving like illeterates. They are cancelling orders for their own profits. This is 4th time with me
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