Blue Dart Express Complaints & Reviews

I considered BlueDart to be a highly professional company and usually sent / or received my parcels from it, but this incident forced me to change my opinion about BlueDart.
My Glasses from LensKart arrived for delivery today, i always preferred COD, so i asked the Delivery Boy, whether you accept Debit cum ATM card, he told yes, so i give my card to him, he plugged it into his machine and asked me to enter my pin, after which he asked me to sign on his mobile.
I waited for sometime, but the mobile phone got freezed and he told me the transaction was aborted.
However MONEY WAS DEDUCTED FROM MY BANK BALANCE - A MESSAGE CAME TO ME ON SPOT, I showed the message to him, but he kept arguing bac that the transaction was not done, I'll Wait for the company to return my money
in "2 DAYS" before i make a complaints to HIGHER AUTHORITIES .
Here is the tracking number and the number of the shipper.
The following can be tracked on BlueDart Website.

Awb# [protected]

Waybill No : [protected] Reference No : [protected]

Mobile number of SHIPPER : +91 [protected]

Reference no. (for tracking): s[protected]
Way bill no. [protected]
Item bought from flipkart.com. delivery was taken by blue dart.
Item was delivered up to my town, howly (assam). then i was told i will have to come and get it. call ws made from the no. [protected]. i objected saying delivery is always made to the address. but he said it was not the case here. people come and get their items. i tried to call the toll free number of blue dart company[protected]. they charged me for the call and still i couldn't speak with their customer executive. since it was important i had to oblige. but if they can't deliver at doorstep they should at least have the decency to provide that information before order placement.

Since 22 days Im waiting for my order. Calling Blue dart office since last 10 days only getting one reply that is u will get your order by today.
Also mailed to the company only got a simple reply after thar nobody cared for my order.
Blue dart should be banned completely in India.
They are the worst because my order contains my important documents related to exam.
AWB No: [protected]

Blud dart shame on you and your employees.

[protected]-- Not delivered.
On link it is showing address incomplete.
But
1) we did not understood how Blue dart sent me message on my mobile for tracking why you did not used technology.
2) No one has tried to visit for delivery, Are your executive comes via plane to delivery since they can't find address.
3) Your call center executive need training for how speak with Customer.

So I will say very POOR service.

There is a message for me that my assignment will be delivered by today but in evening they have updated consignee is not available and but how's that possible when I am fulltime available at home such a false guys sitting and working with this firm I am just feed up with these guys as two times they did the same thing. Without checking they just updated anything they want

Dear Sir/Madam,

I am not able to get my docket from last 10 days, your delivery boy tell me that come to there place & collect the document. I am so far from their
I told him that please give that document to my mother at my home.
Please let me know when I will get my documents from your side...??

Regards
Pratik Gindodiya
Mob- [protected]

I have ordered some product from Amazon and they send my shipment through Blue Dart . Today I got a call from Blue Dart office mau and they ask me to come to their office to receive the item . My address is 3 to 4 km from Blue Dart office but they told me that they can't deliver my shipment to my address.They talk arrogantly and ask me if I pay Rs.50.00 per item then they will deliver the item to my address otherwise they will return my Shipment.My Shipments are prepaid.
My shipment tracking number is [protected] and [protected].

My PAN card not sumiteded to my address their was not any reason to submit my address was perfect and my mobile number also has mentioned but the delivery boy has not came to my address so please give better service my address is 5th main road p h colony tumkur 572101

My awb number is [protected], the courier was suppose to be delivered on 15th march, whereas its yet not delivered and the status is unable to locate landmark, what for you guys are taking the contact number if you can call us?? I tried calling the office number[protected] for more then 10 times but no one picked up the call. Today i walked up to the bluedart office in vijay nagar, indore, the office was open however they denied support, stating that the office is closed due to rang panchami and i have to wait till tomorrow or monday. Is it the customer service you guys are providing??? This is the 2nd instance that happened with me, every time i had to walk up to the office to collect it. Horrible service!!!

Sir,
Hdfc bank despatched credit card through your blue dart from chenni on 14.03.2017 vide AWB no [protected] & inform me it will be reached by 3 working days .Today on gong through blue dart tracking status i found that due to land mark it's undelivered. i m sorry to write here that before undelivered they hv not to call me on registered mobile no i.e..the efforts was not positive for the same.
Hope for positive reply
Yours sincerely
Anil Karamchandani
Ajmer
Mob no [protected]
Email id anil.[protected]@gmail.com

Hi

My wab number is:[protected]

The above-mentioned item was not delivered to my address any of the time b/w 9-march-2016 to 15-march-2016. On 9th march, it was reached to bluedart, ahmedabad hub and after that, the item was there for '7' days at ahmedabad hub. Even they didn't contact me before it was returned back to shipper's.

I don't understand that if you are not able to deliver/ship to the particular address, why are you accepting the parcels at the time of booking.

Please take action asap.

Thanks

Respected Sir, I am Rahul Kewat from Bhopal, MP. I purchased a product from ebay.in on dt.28/01/17 item no.is[protected] &eBay Paisapayid is[protected] from seller named flowerwase product name is HuaweiE5573 Airtel4GWiFiModem. My userid on ebay.in is [protected]@gmail.com. The seller shipped the item through Bluedart track. no.[protected] and they delivered it on 05/02/17 to unknown person named Mamta on f.no.381 p.no.201 living in my apartment. But when i go to my apartment there is nobody named Mamta, when i contacted the bluetart office they only said we will help to find the product but they do nothing till date & also they said compliant the ebay.in when i go to eBay.in eBay's guarantee claim is open within 7 days of delivering product. But i have more than 7 days so iam not able to open a claim. my mistake is I don’t know the time & date when my product is delivered because of network problem. I need a help from consumer forum so please do needful & replace or refund my product.

I was there so long time but nobody was there to give a response

Hi,

My Waybill No: [protected], Reference No: 2354RID090317S04533

It's not delivered at my address still(Guagaon, Sec-53). Yesterday's status was "C'Nee Shifted From The Given Address at 10:18 AM 14-Mar-2017" and Today its undelivered shipment held at location!!!
I dont understand whom do i contact, as i have even sent a mail through you website but i have not got a mail or a call back, but unnecessarily put the status as undelivered shipment held at location without any intimation. Please take action ASAP.

Hello,

Please be informed that i have not received the draft in which the sbi cards sent to me on 8th of march 2017 with reff #[protected]. I have revived the call from your office regarding the courier on 11th of this month. Now it been four days.
Kindly put your attention because have value loss for each days delay.

Regards,

Jithin g j
[protected]

Dear sir, at so may times it was found that the management at blur dart sangli do not deliver our parcels at school address:the principal, takshila school, south of shree datta mandir, 100 ft road, sangli - 416 416. The management even delay the information for receipt of parcels at their office. If it is not covering area, should not be accepted at booking only.

No body phone pick up for this no [protected]

On 9th of March 2017 my employer had sent my laptop with accessories including my sun glass in my laptop bag from meera road mumbai by blue dart courier in domestic priority to new delhi on 10th my nephew received that bcz I was not in delhi the bag was packed with thermocouple at same place after checked them . on 12th night I opened the bag and found that my laptop Lcd has broken and corner side of the laptop is broken . Due to this I m unable to do work on this laptop. Imidiate you I tried to contact but phone not connecting.
Requesting you kindly clear this matter and inform me otherwise I ll take legal action against blue dart

Regards
Amar prakash mohanty
Monday [protected]
Courier despatch number [protected]
Envirotech mail [protected]@yahoo.co.in

I asked delivery person to come delivery by 3.30 pm but for nameshake hr came by 12.00noon and did the same on second day and now my parcel returning.. Very worst delivery made by delivery person

Pls delivery my courier today