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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
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Blue Dart Express reviews & complaints page 443

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A
Abin Johny
from Muvattupula, Kerala
Oct 24, 2016
Resolved
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Resolved

Address: Ernakulam, Kerala, 686666

I ordered a parker fountain pen from amazon shopping on 3 October 2016, the delivery date that the product is 17-10-16.after that date i got a message that
(Your package could not be delivered because additional address details are required. Please contact Amazon for next steps),
i booked that to gave a gift, even the date is gone out, , i didn't get the item,
i ordered many things from amazon before and the blue dart give it to the same address, but this time they said about the address issue
Oct 26, 2016
Complaint marked as Resolved 
i got a phone call yesterday from blue dart office (12279489979) from this number and say that i will get the product today (26-10-2016), but i didn't get the item till now {3.33 pm} i purchased the item to gave as a gift, so kindly make a solution
Blue Dart Express customer support has been notified about the posted complaint.
Hello this is deepak from tumkur I order one parcel from eBay and I didn't get the parcel from the blue dart courier and courier number is [protected] and contact details are [protected], dpks23 @gmail.com
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    D
    Deepakshah@
    Oct 24, 2016
    Resolved
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    Resolved

    Address: 110074

    Mene pan card banvane k liye online appliction fill kiya tha or mera pan card bn bhi gya tha or status me show kr rha tha ki aapka pan card send kr diya gya h by blue dart but pan card mujh tk aaya hi nhi jb mene status check kiya to pan card deliver show kr rha tha jb mene blue dart company me call kiya to vo leh rhe the ku aapka saman deliver go chuka h but mene kha ki mene to recieve hi nhi kiya to unhone kha ki hm kuch nhi kr skte h apka pan card deliver ho chuka h
    Apr 14, 2017
    Complaint marked as Resolved 
    Is pr abhi tk koi response nhi aaya
    Blue Dart Express customer support has been notified about the posted complaint.
    Oct 26, 2016
    Updated by Deepakshah@
    Is pr koi work nhi ho rha h
    Oct 26, 2016
    Updated by Deepakshah@
    Blue dart achchhi tarah kaam nhi karti h
    Dear Deepak,

    This has reference to the query/complaint raised by you. You are requested to write your query/complaint to email ID [protected]@nsdl.co.in, for speedy resolution of grievances mentioning your acknowledgement number or PAN / TAN . Alternatively, you can also send your query/complaint to NSDL e-Governance Infrastructure limited using the following options-

    a. Visit the NSDL e-Gov website and write your query / complaint. The link is https://www.tin-nsdl.com/customerfeedback.php
    b. Reach us at our - TIN Call centre on[protected].
    c. Query / Complaint can also be sent vide letters, letter should be sent on following address.
    NSDL e-Governance Infrastructure Ltd,
    5th Floor, Mantri Sterling,
    Plot No. 341, Survey No. 997 /8,
    Model Colony, Near Deep Bungalow Chowk,
    Pune - 411 016
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      P
      Prabhuksk
      from Bengaluru, Karnataka
      Oct 24, 2016
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      Address: Coimbatore, Tamil Nadu, 641020

      AWB [protected] has not been attempted for delivery still .your persons didnt contact me at any point of time. All other couriers from Bluedart has been delivered. Without attempting for delivery, your executives has registered that i am not reachable. Let me know when did they try to contact me. Recently other couriers from Amazon, ICICI bank were delivered to me thru Bluedart. If those things were delivered, why not this. I feel Bluedar is cheating

      Bluedart cheats
      Blue Dart Express customer support has been notified about the posted complaint.
      Oct 19, 2016
      swathikanthraj's response
      Way Bill No.: AWB [protected]
      Oct 19, 2016
      swathikanthraj's response
      Dear Madam/Sir,

      Kindly Inform your team at Bangalore Location to call to contact number. [protected]
      I am expecting important documents via courier which were held in Bangalore Blue dart office from 9 days. They are not even answering my call.

      Please help .

      Way Bill No.: [protected]

      Regards
      Hi team, ,
      i really do not understand how you people work and organize things in such a worst pattern.

      i am waiting for my documents from last 9 days and your team is not visited my place nor called me on [protected].

      could you pls pick this on priority and solve it otherwise i ll raise complaint in customer court .
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        S
        Shambhu Prasad Roy
        from Mumbai, Maharashtra
        Oct 24, 2016
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        Address: Howrah, West Bengal, 711109
        Website: www.snapdeal.com

        Dear sir,

        As per way bill reference tracking showing that "prohibited area-entry restricted for delivery" as on date 15/10/2016 time 16:00. But others product is delivered between 03/10/2016 to 23/10/2016.

        So please let me know that the above mentioned way bill reference number could be delivered by today? If not please revert back to me immediately.

        Regards
        Shambhu prasad roy
        [protected].
        Hambhu. Roy.[protected]@gmail.com
        Blue Dart Express customer support has been notified about the posted complaint.
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          R
          Ravi Dasgupta
          Oct 24, 2016
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          Address: 600119
          Website: www.bluedart.com

          Waybill no : [protected]
          Reference no : djgfftvdr

          False data has been updated in the tracking details that consignee not available. The fact is blue dart has not at all attempt to deliver the order. This is against the business ethics and must be deal seriously.

          This is not the first time. Most of the time they do like this.
          +1 photos
          Blue Dart Express customer support has been notified about the posted complaint.
          I ordered a product in flippant which arrived in Nagaon, Assam, India on 14/10/2016. But I did not receive the shipment yet. I went to receive my shipment today from Blue dart office but the owner of the blue dart branch in Nagaon treated me badly. The blue dart service in Nagaon is very poor and irresponsible with very limited staff.
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            S
            Sanjaychheda
            from Mumbai, Maharashtra
            Oct 24, 2016
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            Address: 400077
            Website: www.bluedart.com

            Commitment to delivery parcel was broken for 6 times in a day. My awb no.[protected] was suppose to be delivered on 22nd oct between 9am to 1pm. I called in morning to reschedule it between 3pm to 6pm. Same was confirmed on toll free number and still parcel was delivered at 1.42pm when premises were closed. I again called up and senior ms. Jenett confirmed that it will be delivered to day by 6pm. I called for not less then 6 times in day and every time it was committed that delivery will take place on same day. Finally i got my credit card on 24th oct'16 due to which i was unable to use on 23rd for shopping and mental agony that i had to undergo is indescribable.
            It seems like commitment given by each employee on toll free number was fake and just to drag time till next day delivery.
            I have already started circulating this on social media and am taking this matter further with respective agencies as well.
            Blue Dart Express customer support has been notified about the posted complaint.
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              K
              Kinkar Pramanik
              from Meerut, Uttar Pradesh
              Oct 24, 2016
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              Address: 700056

              Could you please let me know when do I get my parcel?
              TrackDart ™ Tracking
              Details
              Status updates on your shipments are provided below. For
              feedback on your shipments, select airway bills and click on the
              Contact Us button at the end of the page. For delivery details of
              shipments not delivered, select undelivered shipments, enter
              your Email ID, select "Intimate Me" and Send.
              Waybill No : [protected] Reference No : DzgjPR48R
              Pickup Date 09 October 2016
              From Chennai
              To Kolkata
              Status In Transit
              Await Delivery Information
              Status and Scans
              Location Details Date Time *
              Waybill No : [protected]
              Ccu Bda Warehouse Shipment Further Connected 21Oct2016
              04:44
              Ccu Bda Warehouse Shipment Arrived 12Oct2016
              18:37
              Ccu Bda Warehouse Shipment Arrived At Hub 12Oct2016
              18:36
              Chennai Airport Hub Shipment Further Connected 11Oct2016
              01:02
              Chennai Airport Hub Shipment Arrived 10Oct2016
              23:15
              Alwarpet Shipment Further Connected 10Oct2016
              14:56
              Alwarpet Shipment Arrived 10Oct2016
              11:49
              Maduravoyal Cod
              Unit Shipment Picked Up 09Oct2016
              12:04
              * 24
              Hr Format
              My order Detail in AMTrack Package
              Lenovo Vibe K5 (Gold, Snapdragon 616) Now expected 22 Oct - 26 Oct
              Were sorry your package is late. If it hasnt arrived by Thursday, 27 Oct, please come back for more options.
              It's on the way
              Ordered
              3 Oct
              Shipped
              9 Oct
              Original estimate
              22 Oct
              Expected by 26 Oct
              5/19, Jatindas Nagar, Belghoria
              Get text message updates
              Updates are sent to:
              +[protected]
              Submit
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              Shipment details
              Latest update: Monday, 10 Oct
              11:15 PM Package arrived at a courier facility
              CHENNAI, TN, IN
              Courier: Blue Dart, Tracking #: [protected]
              2:56 PM Package has left the courier facility
              CHENNAI, TN, IN
              Sunday, 9 Oct
              12:04 PM Package arrived at a courier facility
              CHENNAI, TN, INAZON is
              I am ready to go consumer forum if do not get my package imedieately
              Blue Dart Express customer support has been notified about the posted complaint.
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                T
                tejaldeshmukh
                from Mumbai, Maharashtra
                Oct 23, 2016
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                Address: Pune, Maharashtra, 411027

                Dear Sir/Madam,
                Today on 23/10/2016 i got a call from Blue Dart for delivery of item which was i ordered on Amazon. Blue Dart person came to my home and deliver the same but he didnt give me balance change of 200 return and just left the society premises.
                Also the measure offence which may call for police also as the person who visited for delivery has given his contact no at society gate as [protected] which is not valid.
                If he is providing a wrong no what was his intention to come inside the premises.
                Please look in to the matter on priority also in reply please provide the courier persons details who visited my home for delivery.
                For tracking details as follows,
                Blue Dart Awb# [protected] delivered at 1300 on 233-oct-2016.

                My Contact details as follows,
                Tejal Deshmukh
                Mob. [protected]
                Blue Dart Express customer support has been notified about the posted complaint.
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                  A
                  anuhyasindhu
                  from Hyderabad, Telangana
                  Oct 23, 2016
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                  Address: Krishna, Andhra Pradesh, 521175
                  Website: www.bluedart.com

                  I recently ordered wonderchef kitchen items and the order no is [protected]
                  waybill no is [protected] i ordered trought paytm.today morning he called to me i didn't delevered to your home address and collect your products from my office he said to me...expecially jaggayyapeta worst services in blue dart.everytime i face same problem from blue dart.they are not delivered at home he spoke same answer everytime.remember one thing they were in service sector please talk to customers with polite.
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Oct 23, 2016
                  Updated by anuhyasindhu
                  I ordered 17-10.2016 wonderchef ceramide set through paytm and my order no is [protected] and the awb no is [protected] and the courier partner is blue dart.i ordered so many times but the courier boys are not delevered at home every time i face same problem and i mentioned very clear in my address and my mobile no also right status is showing CONSIGNEE'S ADDRESS UNLOCATABLE he know the address n everything.please give the proper service to customers.
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                    P
                    pj2389
                    from Ahmedabad, Gujarat
                    Oct 23, 2016
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                    Address: 411048
                    Website: bluedart.com

                    Date: 23rd Oct 2016
                    Shipment with AWB No. [protected] was sent from Gurgaon on 19th October and was to be delivered on 21st October 2016 in Pune.
                    It is in Pune since 2 days and yet not delivered. On contacting the customer care, they said that it will take more 5 to 7 days as we are short staffed. Senior Management is not helping out either. Currently the Shipment is on hold in Parvati Facility and will not be delivered. Tried calling customer care several times, but they are absolutely helpless. Need assistance in delivery of the shipment.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      J
                      jigar saraf
                      from Rajkot, Gujarat
                      Oct 23, 2016
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                      Address: Rajkot, Gujarat, 360004
                      Website: bluedart.com

                      Worst courier service.
                      Wrong updates and false commitment .
                      Keeping the goods 3 to 4 days only at warehouse and never try to pickup the phone also so that we can directly collect it from their office / warehouse.
                      They don't have any importance of TIME.
                      Pathetic service.
                      Try to understand two things.
                      1 you are in service industry.
                      2 and you are not providing FREE OF COST SERVICES mean you are charging for the service..
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Oct 23, 2016
                      Updated by jigar saraf
                      Toll free executive was firm and confirmed that don't worry sir, your delivery out and would reach by 7:30pm. After that our customer care toll free number says that we are available from Monday to Saturday evening only..
                      Actually they people don't care or value of the time.
                      Heights is when I tried to call there warehouse number and office number so that I can collect it from my own way and they do not need to deliver at my delivery address.
                      But no one have received the call neither they have even tried to call it back.
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                        S
                        sambhu2016
                        from Kolkata, West Bengal
                        Oct 23, 2016
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka
                        Website: www.mi.com/in

                        I purchased Redmi note3 and two other accessories on 16th Sept 2016 in from mi.com and done online payment of 10, 898.Now its 23nd of OCT and still my mobile is unknown.
                        Bluedart courier said that your order is lost somewhere and talk to mi but mi customer service just do vice-versa.Either give my products or back my money nothing else as I am from middle class family I need it badly after many months of saving I am able to purchase this phone but this is very unfortunate.please do something.

                        Order no :[protected]
                        Waybill no [protected]

                        Regards
                        Sambhu Nath Chakraborty
                        Mob : [protected]
                        +1 photos
                        Oct 27, 2016
                        Complaint marked as Resolved 
                        I got my product on 26/OCT/2016. ISSUE RESOLVED
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Oct 23, 2016
                        Updated by sambhu2016
                        My Mail id : [protected]@ajantabonican.com
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                          A
                          Akshay Raikwar
                          from Mumbai, Maharashtra
                          Oct 22, 2016
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                          Address: Pune, Maharashtra, 411014

                          Date of incident-21st october 2016
                          client number-[protected]

                          my courier is not delivered to me but ur representatives are saying that it is delivered to me. I was not at the place when the courier boy came for delivery, if it is delivered then i need to see some acknowlegment for my courier or else il lodge some serious complaints against ur company about this issue.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            D
                            Dhurjati Prasad Chaudhuri
                            from Kolkata, West Bengal
                            Oct 22, 2016
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                            Address: Kolkata, West Bengal, 700032

                            CN No: [protected]

                            Above consignment was shipped from Mumbai by eBay.

                            # The Consignment picked up at Mumbai on 17.10.16.
                            # The Consignment reached Kolkata on 18.10.16 evening.
                            Abive infor was collected from Bluedart tracking.

                            # Consignment NOT delivered even on 22.10.16 at 18:45 hrs.

                            Please look into the matter.

                            Consigner: eBay
                            Consignee: DP Chaudhuri, 50B Central Road, Jadavpur, Kolkata 700032

                            Regards.
                            DP Chaudhuri
                            [protected]
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              A
                              Abhimoon
                              from Barddhaman, West Bengal
                              Oct 22, 2016
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                              Address: 713103

                              One item was booked in amazon on 04th october, 2016 and it was shipped to blue dart on 08th october, 2016 but till date i did not get the product.

                              Article tracking id is - [protected].
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                                M
                                Mohammed Naseem Shaikh
                                from Mumbai, Maharashtra
                                Oct 22, 2016
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                                Address: Mumbai City, Maharashtra, 400703
                                Website: www.bluedart.com

                                My Way Bill No. [protected]

                                Blue Dart Courier service is very poor & courier boy is liar, I m available in office till 6:30 pm 21-Oct-2016, but he mention I m not available, I ask for the concession but no response from there side.
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                                  K
                                  Kumaravel Kv
                                  from Coimbatore, Tamil Nadu
                                  Oct 22, 2016
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                                  Address: Coimbatore, Tamil Nadu, 641037

                                  The courier from Bank last three days, first day they contacted and inform, after I try to contact person he not attend the call.I went to branch office Coimbatore, they not replying properly and got SMS from bluedrat time schedule of delivery courier, I replied the message but no response

                                  It's very useless service and delivery people.

                                  I register compliant same to bank
                                  Further do not send courier in this cargo blue dart
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    G
                                    Guddu Debbarma
                                    from Delhi, Delhi
                                    Oct 22, 2016
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                                    Address: 799001
                                    Website: Myntra

                                    Worst worst worst courier service in the world... they r delivering parcel to me since 2/3 years and now they say that they don't can't locate my address how strange and how dumb is that ? Are all the people in blue dart service or wat? (M talking about agartala blue dart) worst service they offer almost all the people in agartlaa want this bluedart to be vanished .. bloody good for nothing...
                                    My order no.[protected] is still not delivered to me saying that my address is wrong well let me tell u lazy people that my address is not wrong its the only address where all other couriers deliver my parcels its only u who shows tantrums bloody inefficient workers, dnt pick up any more parcel we don't want u .
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      S
                                      satya85
                                      from Pune, Maharashtra
                                      Oct 22, 2016
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                                      Address: Dharwad, Karnataka, 580011
                                      Website: bluedart

                                      Worst service of BLUEDART .No communication with customer and update as address wrong. . SUCH WORST SERVICE.
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                                        M
                                        Mohd.Tariq Farooqui
                                        Oct 22, 2016
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                                        Address: Lucknow, Uttar Pradesh, 226003

                                        Shipment REN [protected] was sent to me by Idusind bank through blue dart but I don't Reseived that shipment till now my bank send me massages for delever it 18/10/2016.
                                        It is a debit card if it will delever to any other person & he misused it then you will be Responsible and I will take leagle actions against you.
                                        You send. Me delevery mans name & mobile no.& P.O.D. as soon as possible to me by mail.
                                        M.Tariq Farooqui (Patrakar)
                                        (M) [protected]
                                        Blue Dart Express customer support has been notified about the posted complaint.
                                        Oct 22, 2016
                                        Updated by Mohd.Tariq Farooqui
                                        Who received my shipment inform me. What you will lodge FIR against him if not then why.
                                        If you will not do it then I will lodge complaint to police and consumer form against you because it is a offences.
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