Claimed

Blue Dart Express Complaints & Reviews

1
Updated: Jun 5, 2026
Complaints 10600
Resolved
944
Unresolved
9656
Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Blue Dart Express reviews & complaints page 446

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
tejaldeshmukh
from Mumbai, Maharashtra
Oct 23, 2016
Report
Copy

Address: Pune, Maharashtra, 411027

Dear Sir/Madam,
Today on 23/10/2016 i got a call from Blue Dart for delivery of item which was i ordered on Amazon. Blue Dart person came to my home and deliver the same but he didnt give me balance change of 200 return and just left the society premises.
Also the measure offence which may call for police also as the person who visited for delivery has given his contact no at society gate as [protected] which is not valid.
If he is providing a wrong no what was his intention to come inside the premises.
Please look in to the matter on priority also in reply please provide the courier persons details who visited my home for delivery.
For tracking details as follows,
Blue Dart Awb# [protected] delivered at 1300 on 233-oct-2016.

My Contact details as follows,
Tejal Deshmukh
Mob. [protected]
Blue Dart Express customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    anuhyasindhu
    from Hyderabad, Telangana
    Oct 23, 2016
    Report
    Copy

    Address: Krishna, Andhra Pradesh, 521175
    Website: www.bluedart.com

    I recently ordered wonderchef kitchen items and the order no is [protected]
    waybill no is [protected] i ordered trought paytm.today morning he called to me i didn't delevered to your home address and collect your products from my office he said to me...expecially jaggayyapeta worst services in blue dart.everytime i face same problem from blue dart.they are not delivered at home he spoke same answer everytime.remember one thing they were in service sector please talk to customers with polite.
    Blue Dart Express customer support has been notified about the posted complaint.
    Oct 23, 2016
    Updated by anuhyasindhu
    I ordered 17-10.2016 wonderchef ceramide set through paytm and my order no is [protected] and the awb no is [protected] and the courier partner is blue dart.i ordered so many times but the courier boys are not delevered at home every time i face same problem and i mentioned very clear in my address and my mobile no also right status is showing CONSIGNEE'S ADDRESS UNLOCATABLE he know the address n everything.please give the proper service to customers.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      pj2389
      from Ahmedabad, Gujarat
      Oct 23, 2016
      Report
      Copy

      Address: 411048
      Website: bluedart.com

      Date: 23rd Oct 2016
      Shipment with AWB No. [protected] was sent from Gurgaon on 19th October and was to be delivered on 21st October 2016 in Pune.
      It is in Pune since 2 days and yet not delivered. On contacting the customer care, they said that it will take more 5 to 7 days as we are short staffed. Senior Management is not helping out either. Currently the Shipment is on hold in Parvati Facility and will not be delivered. Tried calling customer care several times, but they are absolutely helpless. Need assistance in delivery of the shipment.
      Blue Dart Express customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        jigar saraf
        from Rajkot, Gujarat
        Oct 23, 2016
        Report
        Copy

        Address: Rajkot, Gujarat, 360004
        Website: bluedart.com

        Worst courier service.
        Wrong updates and false commitment .
        Keeping the goods 3 to 4 days only at warehouse and never try to pickup the phone also so that we can directly collect it from their office / warehouse.
        They don't have any importance of TIME.
        Pathetic service.
        Try to understand two things.
        1 you are in service industry.
        2 and you are not providing FREE OF COST SERVICES mean you are charging for the service..
        Blue Dart Express customer support has been notified about the posted complaint.
        Oct 23, 2016
        Updated by jigar saraf
        Toll free executive was firm and confirmed that don't worry sir, your delivery out and would reach by 7:30pm. After that our customer care toll free number says that we are available from Monday to Saturday evening only..
        Actually they people don't care or value of the time.
        Heights is when I tried to call there warehouse number and office number so that I can collect it from my own way and they do not need to deliver at my delivery address.
        But no one have received the call neither they have even tried to call it back.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          sambhu2016
          from Kolkata, West Bengal
          Oct 23, 2016
          Resolved
          Report
          Copy
          Resolved

          Address: Bangalore, Karnataka
          Website: www.mi.com/in

          I purchased Redmi note3 and two other accessories on 16th Sept 2016 in from mi.com and done online payment of 10, 898.Now its 23nd of OCT and still my mobile is unknown.
          Bluedart courier said that your order is lost somewhere and talk to mi but mi customer service just do vice-versa.Either give my products or back my money nothing else as I am from middle class family I need it badly after many months of saving I am able to purchase this phone but this is very unfortunate.please do something.

          Order no :[protected]
          Waybill no [protected]

          Regards
          Sambhu Nath Chakraborty
          Mob : [protected]
          Oct 27, 2016
          Complaint marked as Resolved 
          I got my product on 26/OCT/2016. ISSUE RESOLVED
          Blue Dart Express customer support has been notified about the posted complaint.
          Oct 23, 2016
          Updated by sambhu2016
          My Mail id : [protected]@ajantabonican.com
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Akshay Raikwar
            from Mumbai, Maharashtra
            Oct 22, 2016
            Report
            Copy

            Address: Pune, Maharashtra, 411014

            Date of incident-21st october 2016
            client number-[protected]

            my courier is not delivered to me but ur representatives are saying that it is delivered to me. I was not at the place when the courier boy came for delivery, if it is delivered then i need to see some acknowlegment for my courier or else il lodge some serious complaints against ur company about this issue.
            Blue Dart Express customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              Dhurjati Prasad Chaudhuri
              from Kolkata, West Bengal
              Oct 22, 2016
              Report
              Copy

              Address: Kolkata, West Bengal, 700032

              CN No: [protected]

              Above consignment was shipped from Mumbai by eBay.

              # The Consignment picked up at Mumbai on 17.10.16.
              # The Consignment reached Kolkata on 18.10.16 evening.
              Abive infor was collected from Bluedart tracking.

              # Consignment NOT delivered even on 22.10.16 at 18:45 hrs.

              Please look into the matter.

              Consigner: eBay
              Consignee: DP Chaudhuri, 50B Central Road, Jadavpur, Kolkata 700032

              Regards.
              DP Chaudhuri
              [protected]
              Blue Dart Express customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Abhimoon
                from Barddhaman, West Bengal
                Oct 22, 2016
                Report
                Copy

                Address: 713103

                One item was booked in amazon on 04th october, 2016 and it was shipped to blue dart on 08th october, 2016 but till date i did not get the product.

                Article tracking id is - [protected].
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Mohammed Naseem Shaikh
                  from Mumbai, Maharashtra
                  Oct 22, 2016
                  Report
                  Copy

                  Address: Mumbai City, Maharashtra, 400703
                  Website: www.bluedart.com

                  My Way Bill No. [protected]

                  Blue Dart Courier service is very poor & courier boy is liar, I m available in office till 6:30 pm 21-Oct-2016, but he mention I m not available, I ask for the concession but no response from there side.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Kumaravel Kv
                    from Coimbatore, Tamil Nadu
                    Oct 22, 2016
                    Report
                    Copy

                    Address: Coimbatore, Tamil Nadu, 641037

                    The courier from Bank last three days, first day they contacted and inform, after I try to contact person he not attend the call.I went to branch office Coimbatore, they not replying properly and got SMS from bluedrat time schedule of delivery courier, I replied the message but no response

                    It's very useless service and delivery people.

                    I register compliant same to bank
                    Further do not send courier in this cargo blue dart
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      Guddu Debbarma
                      from Delhi, Delhi
                      Oct 22, 2016
                      Report
                      Copy

                      Address: 799001
                      Website: Myntra

                      Worst worst worst courier service in the world... they r delivering parcel to me since 2/3 years and now they say that they don't can't locate my address how strange and how dumb is that ? Are all the people in blue dart service or wat? (M talking about agartala blue dart) worst service they offer almost all the people in agartlaa want this bluedart to be vanished .. bloody good for nothing...
                      My order no.[protected] is still not delivered to me saying that my address is wrong well let me tell u lazy people that my address is not wrong its the only address where all other couriers deliver my parcels its only u who shows tantrums bloody inefficient workers, dnt pick up any more parcel we don't want u .
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        satya85
                        from Pune, Maharashtra
                        Oct 22, 2016
                        Report
                        Copy

                        Address: Dharwad, Karnataka, 580011
                        Website: bluedart

                        Worst service of BLUEDART .No communication with customer and update as address wrong. . SUCH WORST SERVICE.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Mohd.Tariq Farooqui
                          Oct 22, 2016
                          Report
                          Copy

                          Address: Lucknow, Uttar Pradesh, 226003

                          Shipment REN [protected] was sent to me by Idusind bank through blue dart but I don't Reseived that shipment till now my bank send me massages for delever it 18/10/2016.
                          It is a debit card if it will delever to any other person & he misused it then you will be Responsible and I will take leagle actions against you.
                          You send. Me delevery mans name & mobile no.& P.O.D. as soon as possible to me by mail.
                          M.Tariq Farooqui (Patrakar)
                          (M) [protected]
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Oct 22, 2016
                          Updated by Mohd.Tariq Farooqui
                          Who received my shipment inform me. What you will lodge FIR against him if not then why.
                          If you will not do it then I will lodge complaint to police and consumer form against you because it is a offences.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            manibama
                            from Bengaluru, Karnataka
                            Oct 21, 2016
                            Report
                            Copy

                            Address: 560024

                            Worst service, those people not responding phone call properly. If you don''t find address please call customer mobile no and ask him. Please don''t place your own status in your record please don't do that.
                            Oct 21, 2016
                            Updated by manibama
                            Please call and deliver parcel to particular person.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Azi Khan
                              from Pune, Maharashtra
                              Oct 21, 2016
                              Report
                              Copy

                              Address: Pune, Maharashtra, 411048

                              When i called the customer care (Contact Number:- [protected]) they are not talk respectfully and not helping us and not giving us any detail related to the package as we wanted to know our delivery track they were using very bad language with us the date and time of our call is (21/10/2016 time 4: 38) i dont remember the lady name that is why i have mentioned the date and time.So Please take Strict Action against The Lady or else I will Leave a negative Remark For Bluedart.
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Dipankar12
                                from Bagnan, West Bengal
                                Oct 21, 2016
                                Report
                                Copy

                                "Consignee Refused To Accept" - But I have not refused.

                                Address: Howrah, West Bengal, 711303

                                Very pathetic service of Blue Dart. I had 5 previous bad experience with Blue dart. But I told Nothing. Few days ago (12th Oct. 2016) I ordered an item from "Snapdeal" and Snapdeal sent the item within 6 working days. But Blue dart holding up my item since 3 days. I called Blue dart customer care for several times, but They were unable to solve my problem. But today, when I am going to track my Item with my AWB no. It showing that "Consignee...
                                Helpful
                                23 other people found this review helpful
                                23 found this helpful
                                1 Comment
                                Report
                                Copy
                                S
                                Sushant Choudhary Pardhan Ji
                                from Jaipur, Rajasthan
                                Oct 21, 2016
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: New Delhi, Delhi, 110042
                                Website: www.bluedart.com/servlet/RoutingServlet

                                I want to complaint of courier boy which had returned all courier to blue dart office without distributed parcel, when i came to blue dart, some one told that he(courier boy) had returned all courier without distributed .on website it showed "Consignee not available" or landmark not available" how is it possible ??
                                there was one month ago i received courier to same address and same blue dart service

                                Waybill No : [protected] Reference No :[protected]
                                Oct 21, 2016
                                Complaint marked as Resolved 
                                I will complaint against blue dart in court if the company give not response me today
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Oct 24, 2016
                                Updated by Sushant Choudhary Pardhan Ji
                                Not resolved and i am taking a stick action on it and i am completing this on court
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  Garima Pal
                                  Oct 21, 2016
                                  Report
                                  Copy

                                  Address: 122001
                                  Website: Bluedart

                                  Hi

                                  I recently ordered something from paytm which was supposed to get delivered by tomorrow but it has not been. This has been the worst experience I have ever faced with the courier companies :

                                  1) your customer care number is not valid..it does helps me in connecting with any of your guys.
                                  2) the order # is [protected], and when I try tracking the order every morning it gives me out for delivery and at the end of day it gives me ramarks as need extension and the department name..don't you guys have this much courtesy to call me when I have given my number.
                                  3) none of your team member has ever tried calling me or informing me that this is the problem we are facing. I have registered e-mail I'd as garima.[protected]@yahoo.com, but no intimation received by you
                                  4) Is this the way you guys are operating ? Can't you just call the person and get the relevent details. My order was pretty urgent and I need that.
                                  5) if it is not delivered today I think I will have to go to another level of escalation, because this is highly irritating for me, all day I see it is out for delivery, I try tracking but I receive no call and then at the end it says we need this and we need that..

                                  Thanks
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    abhiplay123
                                    from Mumbai, Maharashtra
                                    Oct 20, 2016
                                    Report
                                    Copy

                                    Address: Jhajjar, Haryana, 124106
                                    Website: www.bluedart.com

                                    The delivery person came to our premises and returned back without handing over the delivery or calling back for address clarification. Later they quote that the area is not serviceable, and collect it from our office which is 70 km far. If it was so, then how did he reach our premises in the first place? The fact is that BLUEDART has serviced the same area in several occasions in the past. This shows highly negligent and irresponsible behavior on their part.
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      Navneet Sisodiya
                                      from Indore, Madhya Pradesh
                                      Oct 20, 2016
                                      Report
                                      Copy

                                      Address: 492001
                                      Website: bluedart.com

                                      I had three orders to be delivered to me in raipur with waybill number [protected], [protected], [protected] from eBay. At first it started showing that it has incomplete address even after I had provided full address. Many orders are delivered with same address daily to the same address even from bluedart and you are saying that it is incomplete address after that I called you updated the address again with more details and asked to make all the items deliver together and updated phone number and specifically asked to contact me before delivering it so that there will be no problem. But there was no call. My phone was reachable all the time and the status remained same of one incomplete address and then sent back to seller, one order was delivered somewhere in maharashtra and one was delivered to me. So please can you tell how you are unable to deliver other two when I had updated address provided two numbers and you were able to deliver only one. All three had same addresses. I am going to file a complaint against bluedart in consumer forum for wasting my time, mobile balance and my efforts done to contact you. The call was done at 13th of October at 7.19 pm from [protected] for 8 min 35 secs and the other call was on 15th October for 1 min 52 secs.
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit