Blue Dart Express Complaints & Reviews

I ordered a handset mi 3sprime from the mi website on 28/9/2016 for 8, 999/- through cod. The phone was delivered to me by blue-dart on 30/9/2016. While using the phone i noticed that the 3g connectivity of the phone was not working properly. The same was brought to the notice of mi executives on the toll free number. I was told to send the phone back to mi for replacement hence we went to the service center and took work order and mail it to mi. As per the instructions from mi the phone was sent back to mi via blue-dart courier service on 5 sept 2016. Waybill no: [protected].

When i got in touch with mi on they said that the phone has not reached their warehouse and they cannot provide a replacement till they get the faulty phone back. On further investigation it was found that the phone was misplaced or lost in transit by blue-dart.

I have been following up continuously with blue-dart and mi for the past 10-12 days but failed to get any response from blue-dart for the same.

Kindly provide compensation for what i am suffering asap otherwise i will take necessory action against blue-dart soon.

Hello, Despite of my shipment has been landed @ Pune since last 3 days I am not receiving my shipment. Horrilble thing is that when I checked the status of my shipment Blue dart team has commented as follows
"Tried to deliver but company department and extension number has not been mentioned". however in reality I have personally called customer care of Blue dart team on yesterday and today and provided company department and extension number twice. But still the status is remained same which is ridiculous.
No body has called me so far from Blue dart on my cell number.

Kindly look into above issue and make sure I will get my shipment tomorrow without any further delay.

My consignment no [protected] dated 13/10/2016 not delivered yet. Kindly look in to the matter and inform us accordingly.
Above consignment was sent by sodexo india pvt ltd to lic of india branch pratapgarh u p on 13/10/2016 and it is not delivered yet.
Kindly deliver my consigned immediately.
On getting online status of above consignment it is showing consignee not available

Dear Sir,
Please note that I have booked one PEN Drive 16 GB in E bay, E BAY has sent the material by Blue Dart courier with docket no. [protected],
But still I have not received the material .I have conform by Blue dart courier roorkee .they have not given proper statement.as per courier boy he has given the parcel to some unknown person in out side of campus.
My point is that how can courier boy give the parcel to any body ales without identification. I have many call to him but he has not came at my address on a single time to shown the right person

Hi,
I am unable to contact the customer service no provided. Pathetic customer service as i am unable to contact bluedart since 2 days. The no will be always out of order and they are not disclosing the information whether they are delivering the product to my residential or office address. I kindly request you to take necessary action against them immediately.

Thanks
Sudesh Gangadhara

From Chennai I booked one consignment on 12th october'2016, but upto 18th October'2016 the same not delivered and your customer care not able to give proper reply. Once I call your customer care, they say" Once material reach to location surely will deliver". But they are not able to confirm and they don't have any proper information when consignment will reach to location. Every time they confirm, they will call me within 30 min and confirm the status but no one call me. for your reference, tracking details given below :

Waybill No : [protected]
Barrackpore Shipment Out For Delivery 18-Oct-2016 11:02
Barrackpore Shipment Arrived 17-Oct-2016 16:58
Barrackpore Shipment Arrived 17-Oct-2016 16:58
Barrackpore Shipment In Transit 17-Oct-2016 16:45
Calcutta Hub Shipment Further Connected 14-Oct-2016 09:59
Calcutta Hub Shipment Arrived At Hub 13-Oct-2016 10:28
Chennai Airport Hub Shipment Further Connected 13-Oct-2016 05:34
Chennai Airport Hub Shipment Arrived At Hub 12-Oct-2016 20:00
Sriperumbudur Shipment Further Connected 12-Oct-2016 19:03
Sriperumbudur Shipment Arrived 12-Oct-2016 11:29

I usually shop from ebay.in
But here in bhubaneswar they are delaying more than a week to deliver particularity COD products

All the time i personally go and collect from there office.
This time I didnt go to collect to see how late they were making actually

It been a week they havent delivered the item
[protected] this is airbill number

Three time out for delivery in a week and they cant deliver
Please do something about this problem

I requested for a sbi credit card to be delivered. The package was requested to be delivered to my primary address. But, your team says they attempted and updated status as "C'Nee Shifted From The Given Address". But, you can even cross check now, I stay in the same address given there which I confirmed from the SBI bank and during this stage I never received any call or text and this happened on 10th oct 2016. Later on 13th oct 2016, received a call from [protected] saying it is with some other hub branch where they want to deliver the package to secondary address. Then I clearly said the idiot who called that, I need that urgently so, do not deliver it to secondary address and deliver it to the primary and confirmed the address again. He accepted my request and disconnected. In the evening I tried calling that number to know the status and found no response at all. Again on 15th received a similar call saying they want to deliver to secondary address and same thing happened again. Now my package has been returned to the origin and it again takes more than a week to get delivered to me. I had been through a lot of pain and agony due to the delay in delay of my credit card and you are the only people who are responsible for that. Look at the history of my package, on 13th is there was no such c'nee at address are you people fools to attempt the same on 15th?? It clearly tells that delay is beyond control as per your system. NEED CLEAR EXPLAINATION FOR THIS AS EARLY AS POSSIBLE. I am going to sue you for this and take my word I will see that this attitude of your ground level staff is brought to limelight.

Sir,
An very important Item was supposed to be delivered to me by today. The tracking id is [protected]. The status shown at 11.57 AM is out for delivery and at 12.10 pm it again showed that unlocatable / Landmark needed.

My address is mentioned as Arup Bhattacharjee
Sudhangshu Apartment 3rd Floor
Sarada Pally, N/R Haniman House
PO Rabinddra Sarani
Siliguri
734006
West Bengal
India

Sarada Pally is probably the smallest and oldest locality of Siliguri. There are very few apartments are there and there is no other second apartment named 'Sudhangshu'. As landmark, N/R Haniman house which is the most familiar building in our locality, is mentioned.

FYI, I use to receive 5 to 10 couriers per week. Also I would like to mention that I had experienced this kind of problem with your establishment quite some times before this. Every time I had to go to your depot to collect my article.

Also I need to inform that I had tried to contact the local office. But their phone was switched off. I tried your toll free number also. But as soon I was directed to speak to your customer executive, the line automatically disconnected every time.

What a nice example of harassment!!!

Hello sir
My awb/tracking no is [protected]
My product was shipped from 8 oct 2016 but this product is not reached till now. You are giving such a stupid service like this. This product Is very important for me. You can't deliver as your expected date. If my product will not reach till tomorrow i will file a case on your company. If you can't deliver as expected time then don't take it.

Shipment is scheduled to deliver on 12.10.2016 but still it is not received. I have emailed to customer service but not received satisfactory response as they are not providing the confirming the delivery date. The correspondance ref nos are 3253469 & 3235000.

As per tracking status shipment is arrived at Barrackpore Bdel on 09.10.2016 but till now it is not delivered to me.

Request you to please arrange the delivery on urgent basis and confirm me.

I had ordered Shimmer Black White Striped Drawstring Waist Pant through ShopcluesWebsite. When i dint receive my package till date, i checked the Tracking Details and found that the package is showing as Delivered and receipant is shown as Bhirud. I dont know such a person till date. Kindly track my package and send my delivery back as soon as possible. Please find tracking details as below.

Status and Scans
Location Details Date Time *
Waybill No : [protected]
Borivali E-Tail Centre Shipment Delivered 14-Oct-2016 17:10
Borivali E-Tail Centre Shipment Out For Delivery 14-Oct-2016 11:18
Borivali E-Tail Centre Shipment Arrived 14-Oct-2016 08:42
Mumbai Hub Shipment Further Connected 14-Oct-2016 07:09
Mumbai Etail Warehou Shipment Arrived At Hub 13-Oct-2016 21:17
Ovali Etail Hub Shipment Further Connected 13-Oct-2016 20:10
Ovali Etail Hub Shipment Arrived At Hub 13-Oct-2016 15:22
Cod Processing Centre Ii Shipment Further Connected 12-Oct-2016 01:17
Cod Processing Centre Ii Shipment Arrived 11-Oct-2016 14:42
* - 24 Hr Format

Thanks & Regards,
NEha Shah.
[protected]/

I ordered some dvd's on flipkart and received them by ecom courier, burdwan, west bengal, except one dvd. When ecom courier couldn't deliver this on time, i talked to a flipkart executive on phone. I've got their mail saying that i'll receive that dvd on 17th october. But today i've got another mail saying that i've to collect my product from the office of blue dart courier, myself. They provide phone numbers but no one receive my phone of blue dart office. Flipkart makes a false statement that i've given an incomplete address of my own home. This is the age old problem of flipkart about the worst couriers and their delivery.

The worst courier i have seen in hsr layout, they ignoring my delivery order booked which they have revived 10 days back, and i went to ask the order they talk worst language and talk nonsense

Please take action on this

The bluedart on behalf o xiaomi logistics, bangalore 562106 lifted a mobile phone from my residence located at puilya rabindranagar, p. o. unsani (andul-mouri) dist. howrah. pin711302, west bengal on october 4, 2016 but according to your mail tracking website the article is lying at howrah. why? i sent the article to bangalore expecting the early replacement of my phone but surprisingly that device has not sent to it's original destination. i wish to know who shall be held responsible for this? i need your explanation. my contact no.[protected]. thank you. supriya biswas for mala biswas.

Hello,

I am sachin ramteke.
WBS- [protected]

your pimpri(pune) office kept my parcel for more than two weeks.
I called the office almost 5 to 6 times.
but they dont send the parcel to my mailing address.
& finally it goes return. this is very irritating for me.
your customer care responses is too bad.

it was my important parcel.

Regards
Sachin Ramteke

I just booked a heavy weight iron through amazon and they used to deliver through blue dart. My product was delivered at my home town on 07.10.2016 and those blue dart guys updated natural calamity is going on here mean while every thing is fine. When we just call amazon they go e is the blue dart number and when we called them a bastard blue dart representative picked the call and he was an bengoli and told that i am the head over here. By language he was a bengoli and what he thought we guys are fool. He was a mere call attendant and he is saying that he is the bleady head of the place. Whether blue dart head use to pick customer calls i don't know. It's my request that before shopping through amazon please make conform that whether they send through blue dart or any one else because they delay the delivery unnecessarily and if you ask then they tell why the hell you bought from amazon and why are you calling us. Call amazon. When you call amazon they ask you to call blue dart. This bleady thing you have to continue and they make you fool and cheat you. Please don't get fool and avoid amazon and blue dart. My amazon order detail number is[protected] and my blue dart awb number is [protected]. It's my request that please avoid blue dart. They are the worst service provider and their bengoli peon treat as their owner. I have the recording and if needed i will give it as a proof. I will file a legal case against them.

Some one call me from blue dart last day n he told me today ill recive my parcel but yet i didnt recive. I track my parcel its showing incorect address how its posible. Plz help me how i get my parcel... Awb.[protected].

I received message, email and online travking details that shipment will be delivered today. But it has not been. I waited whole evening for the shipment and was unable to do my outside works.

Local courier persons on phone kept tellimg to wait at home and my package will be delivered.

This is a total lack of professionalism by bluedart. First the shipment was wrongly diverted to delhi after that no details were shared about whereabouts of package.
I lodged a complain on customer care of bluedart.

I got an email from bluedart customer care also that the shipment will be delivered today.
But it was not. I wasted almost 5-6 hrs of my precious time because of these false promises of bluedart.

Online ek mobile mangvaya lekin mobile lene k liye na blue Dart se call aaya or na hi kisi prakar ka msg or ek msg aaya undeliverd to address related issue deliver krne se pehle ek baar call jarur kr lena
Or ye ek baar nhi hua pehle bhi blue dart se mera pan card aa rha tha lekin vo ghar tk nhi aya ye delivery boy apna kaam dhang se nhi krte h