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Blue Dart Express Complaints & Reviews

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Updated: Jun 5, 2026
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A
anand62
from Bilari, Uttar Pradesh
Oct 26, 2016
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Address: New Delhi, Delhi, 110059

Waybill No.: [protected].
Date of Incident: 25-Oct-2016
Address: A-15 Anoop Nagar, 2nd Floor, Uttam Nagar (Near Saini Dhaba), New Delhi - 110059

I am awaiting my shipment at my residence. While tracking the status, the status started showing "Premises Closed". As the address is belongs to my residence, there is no possibilities of "Premises Closed" in any situation.

Please take action for the same.
Blue Dart Express customer support has been notified about the posted complaint.
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    pintu1982
    from Kolkata, West Bengal
    Oct 25, 2016
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    Address: Kolkata, West Bengal, 712101
    Website: www.bluedart.com

    Hello
    I was try to coll your blue dart company kolkata & hooghly office number and customer car number in 25 time, but all number is invalid, then send mail customer car mail i'd, it is invalid i'd. Please told me, how to contact your blue dart company customer car for any query?

    O i request you that please told me perfect contact details,

    Regards
    Jahir abbas
    [protected]
    Blue Dart Express customer support has been notified about the posted complaint.
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      p0829
      from Bhopal, Madhya Pradesh
      Oct 25, 2016
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      Address: Jaipur, Rajasthan

      Dear all @ Blue Dart...Still not delivered the consignment at our UNA Branch for dt. 05/10/2016. if you have unable trace out the same. Please arrange an F.I.R copy for captioned consignment... ASAP
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        H
        hafiez
        from Mumbai, Maharashtra
        Oct 25, 2016
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        Address: Mumbai City, Maharashtra, 400099

        Dear si/madam
        Today a delivery boy named "nagesh mallappa poojari emp. Code p38403" from blue dart came to my office and called me to receive my hdfc credit card, as i was away from my office i requested him to deliver it at alternate address which is 1.5km away from my office, he refused to deliver it at alternate address, so i asked him to deliver it next day then he said that he cannot come again and he will send it back to bank, then i asked him to wait so that i can come and receive my card, then he said "i can give you 10 minutes", i somehow rushed to him and received my credit card. This was my first experience with blue dart and it was very disappointing, and i hope you will try to understand it.
        Regards
        Mohd hafiez
        Air traffic controller, csia airport mumbai.
        Contact [protected],
        Er. [protected]@gmail.com
        Blue Dart Express customer support has been notified about the posted complaint.
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          A
          Anuj pardeshi
          from Baramati, Maharashtra
          Oct 25, 2016
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          Address: Pune, Maharashtra, 411062
          Website: www.bluedart.com

          Hi sir
          I am not satisfied bluedart courier because my courier do not dilivered me accepted dilivery date 18/10/16 awb no [protected]
          Blue dart helpdesk no is not reachable. And mailbox is full.
          Satish laxman pardeshi
          At-triveninagar, post-rupinagar, behind shivsena office, near shubham medical, tal-haveli, dist-pune
          Pin code-411062 (Pimpri chinchwad)
          Mob no.[protected]
          Awb [protected]
          Plz help me and give my hdfc courier immediate today
          Blue Dart Express customer support has been notified about the posted complaint.
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            N
            Naveen Quality Automation
            from Bengaluru, Karnataka
            Oct 25, 2016
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            Address: Bangalore, Karnataka, 560058
            Website: www.bluedart.com

            Courier not deliver
            Bill way no [protected] we sent courier form bangalroe to nagpur on[protected], as per blue dart status it was deviled on[protected] but is not deliver to to consult parson, after two day am continuously calling to blue dart customer case number [protected], this also out of service, yesterday some one pick the call she committed with in day will resolve. but that also not happen.
            Due to this issue we loss rs13 lakhs
            Kindly track the document and hand over to consult person
            Blue Dart Express customer support has been notified about the posted complaint.
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              S
              Sandesh Joshi
              from Pune, Maharashtra
              Oct 25, 2016
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              Address: Nashik, Maharashtra, 422001
              Website: www.bluedart.com

              I have booked sbi card which was suppose to deliver to my home through blue dart courier ..I was alone at the home with my 3month child and wasn't able to go out ...I have received call from representative of blue dart courier from +91-[protected]..Who is mafia kind looking person, haven't carried anything with him and called me twice to come at one corner near to my home which wasn't possible to me..Very ruidly he used bad language with me and further i told him to go back without delivering the card...Even after home delivery facility blue dart employee haven't gave me my card and used very bad language... I want justice in this regards...I have cross verified the number and it is the number of blue dart employee.
              My name is sandesh joshi
              My city is nasik
              My address is : flat no.21,
              Sai sanjeevani society,
              Bodhle nagar,
              Dwarka, nashik
              My contact number is:[protected]
              Blue Dart Express customer support has been notified about the posted complaint.
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                Pankaj Guptadon
                from Mumbai, Maharashtra
                Oct 25, 2016
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                Address: Mumbai City, Maharashtra, 400043

                A company so big tells me that my address can't be found. Whereas their officials tell me that they know the address. Whereas they don't even bother to inform me that my address is inaccessible to them.
                Companies like ekart, dtdc and india post deliver to my address.
                I don't how you people take the seriousness of a bank document to keep at your warehouse.
                I have never thought of blue dart a company which has such large network can't think about their customers.

                Highly disappointed
                Pankaj gupta
                Ref no :- [protected]
                Blue Dart Express customer support has been notified about the posted complaint.
                Your courier service provider Jamshedpur not delivering all the product to address already mention. SOme time they are delivering some time they are saying it is out delivering area. This one is with the Jamshedpur Blue Dart located in Bistupur. How it can be if address already mention. If not to deliver the product at defined pin in case why receiving the courier. My Way Bill No - [protected]. Which one suppose to be deliver at the door if not then why you taking the courier. Its not good. Although few days back they deliver the some of the item but again they start saying out of delivery area.Do the needful to get the product deliver at the address already mention.
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                  S
                  Snnanda
                  from Kolkata, West Bengal
                  Oct 25, 2016
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                  Address: 753014
                  Website: bluedart.com

                  I have very bad ecperience on services of blue dart. The product delivered from hyderabad to cuttack takes more thn ten days for delivery. I have contacted their office over phone, made around 40 calls, the office did not receive a single call. A email complaint sent to their main office. Reply was full of false assurace, assuring best service but without taking any step for delivery of parcel. Now people should be careful these private curriors.in my opinion blue dart should chane its name to blue fraud.
                  S n nanda, cuttack! Odisha
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    S
                    Subhankar Mitra
                    from Kolkata, West Bengal
                    Oct 24, 2016
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                    Address: Howrah, West Bengal, 711106
                    Website: www.bluedart.com

                    I ordered a product (Moto G turbo white) from amazon on 3rd of October and an attempt to deliver the product was made...but due to some unavoidable circumstance I was not there at home, the delivery boy, returned...
                    the delivery was attempted on 18th October, which was already quite late...since then, i called amazon 4 times and blue dart 2 times for my delivery of the product. The customer care executive of both the companies assured me that the delivery will be made "tomorrow or the day after that"
                    tomorrow never came...i was assured by blue dart that ill get the product today (24th), no response was there.
                    This is a total disgrace for the company for disappointing the customer this way.

                    Blue dart order id is: [protected]
                    Blue Dart Express customer support has been notified about the posted complaint.
                    I had a delivery at 30th September 2016 but to some unavoidable reason I was unable to receive my package. But i told the customer care to deliver it on 17th October, as of I was out of station. But today I haven't got any call. And your toll free number are not working. Whom should I contact????
                    Subhankar Mitra's [Complaint's author] reply, Oct 25, 2016
                    Same with me...the toll free number hardly works
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                      P
                      pintu1982
                      from Kolkata, West Bengal
                      Oct 24, 2016
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                      Address: 712101

                      Hello
                      I am a tata cliq customar. i was buy a product from tata cliq. he was shipped the product through your blue darte company. i am still waiting my product.
                      My awb number : [protected]. i am shook your company strap is very bed parson, he did not any contact to customer & do not delivery product. evening he told unsuccessful delivery through send only one sms.

                      O i request you please help me that to my product delivery properly systematic company rule. i am still waiting to received my product. please do not return my product.

                      Regards
                      Jahir abbas
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        A
                        Anonymous y
                        from Hyderabad, Telangana
                        Oct 24, 2016
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                        Address: Bangalore, Karnataka, 560078
                        Website: www.bluedart.in /www.bluedart.com

                        The worst service i have ever come across. First thing delayed shipment for 3 days and couldn't even deliver after that. When called they made excuse of wrong shipping address when i had receive shipment from the same company. Speed post has better delivery than this stupid only words with no action bluedart service. Should write slow delivery instead of fastest delivery sometimes no delivery also with the most unreliable service.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          S
                          SIDHA BINAYAK ACHARYA
                          from Pune, Maharashtra
                          Oct 24, 2016
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                          Address: Pune, Maharashtra, 411057

                          Awb-[protected]
                          This shipment was done through express delivery by paying four times the normal amount .i booked it from pune on 21st oct 2016and It was supposed to be deliver on 24th oct but it was not delivered . I mean to say what is the point of paying a huge amount when the service can not be fulfilled.i needed the shipment to be delivered on monday 24th oct but because of incompetence of bluedart, i have to suffer the mental trauma .highly disappointed.
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Hi
                          i am online seller i m selling product on snapdeal but pickup not complet by your pickup boy plese do something
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                            A
                            Abin Johny
                            from Muvattupula, Kerala
                            Oct 24, 2016
                            Resolved
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                            Resolved

                            Address: Ernakulam, Kerala, 686666

                            I ordered a parker fountain pen from amazon shopping on 3 October 2016, the delivery date that the product is 17-10-16.after that date i got a message that
                            (Your package could not be delivered because additional address details are required. Please contact Amazon for next steps),
                            i booked that to gave a gift, even the date is gone out, , i didn't get the item,
                            i ordered many things from amazon before and the blue dart give it to the same address, but this time they said about the address issue
                            Oct 26, 2016
                            Complaint marked as Resolved 
                            i got a phone call yesterday from blue dart office (12279489979) from this number and say that i will get the product today (26-10-2016), but i didn't get the item till now {3.33 pm} i purchased the item to gave as a gift, so kindly make a solution
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Hello this is deepak from tumkur I order one parcel from eBay and I didn't get the parcel from the blue dart courier and courier number is [protected] and contact details are [protected], dpks23 @gmail.com
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                              D
                              Deepakshah@
                              Oct 24, 2016
                              Resolved
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                              Resolved

                              Address: 110074

                              Mene pan card banvane k liye online appliction fill kiya tha or mera pan card bn bhi gya tha or status me show kr rha tha ki aapka pan card send kr diya gya h by blue dart but pan card mujh tk aaya hi nhi jb mene status check kiya to pan card deliver show kr rha tha jb mene blue dart company me call kiya to vo leh rhe the ku aapka saman deliver go chuka h but mene kha ki mene to recieve hi nhi kiya to unhone kha ki hm kuch nhi kr skte h apka pan card deliver ho chuka h
                              Apr 14, 2017
                              Complaint marked as Resolved 
                              Is pr abhi tk koi response nhi aaya
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Oct 26, 2016
                              Updated by Deepakshah@
                              Is pr koi work nhi ho rha h
                              Oct 26, 2016
                              Updated by Deepakshah@
                              Blue dart achchhi tarah kaam nhi karti h
                              Dear Deepak,

                              This has reference to the query/complaint raised by you. You are requested to write your query/complaint to email ID [protected]@nsdl.co.in, for speedy resolution of grievances mentioning your acknowledgement number or PAN / TAN . Alternatively, you can also send your query/complaint to NSDL e-Governance Infrastructure limited using the following options-

                              a. Visit the NSDL e-Gov website and write your query / complaint. The link is https://www.tin-nsdl.com/customerfeedback.php
                              b. Reach us at our - TIN Call centre on[protected].
                              c. Query / Complaint can also be sent vide letters, letter should be sent on following address.
                              NSDL e-Governance Infrastructure Ltd,
                              5th Floor, Mantri Sterling,
                              Plot No. 341, Survey No. 997 /8,
                              Model Colony, Near Deep Bungalow Chowk,
                              Pune - 411 016
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                                Prabhuksk
                                from Bengaluru, Karnataka
                                Oct 24, 2016
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                                Address: Coimbatore, Tamil Nadu, 641020

                                AWB [protected] has not been attempted for delivery still .your persons didnt contact me at any point of time. All other couriers from Bluedart has been delivered. Without attempting for delivery, your executives has registered that i am not reachable. Let me know when did they try to contact me. Recently other couriers from Amazon, ICICI bank were delivered to me thru Bluedart. If those things were delivered, why not this. I feel Bluedar is cheating

                                Bluedart cheats
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Oct 19, 2016
                                swathikanthraj's response
                                Way Bill No.: AWB [protected]
                                Oct 19, 2016
                                swathikanthraj's response
                                Dear Madam/Sir,

                                Kindly Inform your team at Bangalore Location to call to contact number. [protected]
                                I am expecting important documents via courier which were held in Bangalore Blue dart office from 9 days. They are not even answering my call.

                                Please help .

                                Way Bill No.: [protected]

                                Regards
                                Hi team, ,
                                i really do not understand how you people work and organize things in such a worst pattern.

                                i am waiting for my documents from last 9 days and your team is not visited my place nor called me on [protected].

                                could you pls pick this on priority and solve it otherwise i ll raise complaint in customer court .
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                                  Shambhu Prasad Roy
                                  from Mumbai, Maharashtra
                                  Oct 24, 2016
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                                  Address: Howrah, West Bengal, 711109
                                  Website: www.snapdeal.com

                                  Dear sir,

                                  As per way bill reference tracking showing that "prohibited area-entry restricted for delivery" as on date 15/10/2016 time 16:00. But others product is delivered between 03/10/2016 to 23/10/2016.

                                  So please let me know that the above mentioned way bill reference number could be delivered by today? If not please revert back to me immediately.

                                  Regards
                                  Shambhu prasad roy
                                  [protected].
                                  Hambhu. Roy.[protected]@gmail.com
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    Ravi Dasgupta
                                    Oct 24, 2016
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                                    Address: 600119
                                    Website: www.bluedart.com

                                    Waybill no : [protected]
                                    Reference no : djgfftvdr

                                    False data has been updated in the tracking details that consignee not available. The fact is blue dart has not at all attempt to deliver the order. This is against the business ethics and must be deal seriously.

                                    This is not the first time. Most of the time they do like this.
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    I ordered a product in flippant which arrived in Nagaon, Assam, India on 14/10/2016. But I did not receive the shipment yet. I went to receive my shipment today from Blue dart office but the owner of the blue dart branch in Nagaon treated me badly. The blue dart service in Nagaon is very poor and irresponsible with very limited staff.
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                                      Sanjaychheda
                                      from Mumbai, Maharashtra
                                      Oct 24, 2016
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                                      Address: 400077
                                      Website: www.bluedart.com

                                      Commitment to delivery parcel was broken for 6 times in a day. My awb no.[protected] was suppose to be delivered on 22nd oct between 9am to 1pm. I called in morning to reschedule it between 3pm to 6pm. Same was confirmed on toll free number and still parcel was delivered at 1.42pm when premises were closed. I again called up and senior ms. Jenett confirmed that it will be delivered to day by 6pm. I called for not less then 6 times in day and every time it was committed that delivery will take place on same day. Finally i got my credit card on 24th oct'16 due to which i was unable to use on 23rd for shopping and mental agony that i had to undergo is indescribable.
                                      It seems like commitment given by each employee on toll free number was fake and just to drag time till next day delivery.
                                      I have already started circulating this on social media and am taking this matter further with respective agencies as well.
                                      Blue Dart Express customer support has been notified about the posted complaint.
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                                        Kinkar Pramanik
                                        from Meerut, Uttar Pradesh
                                        Oct 24, 2016
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                                        Address: 700056

                                        Could you please let me know when do I get my parcel?
                                        TrackDart ™ Tracking
                                        Details
                                        Status updates on your shipments are provided below. For
                                        feedback on your shipments, select airway bills and click on the
                                        Contact Us button at the end of the page. For delivery details of
                                        shipments not delivered, select undelivered shipments, enter
                                        your Email ID, select "Intimate Me" and Send.
                                        Waybill No : [protected] Reference No : DzgjPR48R
                                        Pickup Date 09 October 2016
                                        From Chennai
                                        To Kolkata
                                        Status In Transit
                                        Await Delivery Information
                                        Status and Scans
                                        Location Details Date Time *
                                        Waybill No : [protected]
                                        Ccu Bda Warehouse Shipment Further Connected 21Oct2016
                                        04:44
                                        Ccu Bda Warehouse Shipment Arrived 12Oct2016
                                        18:37
                                        Ccu Bda Warehouse Shipment Arrived At Hub 12Oct2016
                                        18:36
                                        Chennai Airport Hub Shipment Further Connected 11Oct2016
                                        01:02
                                        Chennai Airport Hub Shipment Arrived 10Oct2016
                                        23:15
                                        Alwarpet Shipment Further Connected 10Oct2016
                                        14:56
                                        Alwarpet Shipment Arrived 10Oct2016
                                        11:49
                                        Maduravoyal Cod
                                        Unit Shipment Picked Up 09Oct2016
                                        12:04
                                        * 24
                                        Hr Format
                                        My order Detail in AMTrack Package
                                        Lenovo Vibe K5 (Gold, Snapdragon 616) Now expected 22 Oct - 26 Oct
                                        Were sorry your package is late. If it hasnt arrived by Thursday, 27 Oct, please come back for more options.
                                        It's on the way
                                        Ordered
                                        3 Oct
                                        Shipped
                                        9 Oct
                                        Original estimate
                                        22 Oct
                                        Expected by 26 Oct
                                        5/19, Jatindas Nagar, Belghoria
                                        Get text message updates
                                        Updates are sent to:
                                        +[protected]
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                                        Shipment details
                                        Latest update: Monday, 10 Oct
                                        11:15 PM Package arrived at a courier facility
                                        CHENNAI, TN, IN
                                        Courier: Blue Dart, Tracking #: [protected]
                                        2:56 PM Package has left the courier facility
                                        CHENNAI, TN, IN
                                        Sunday, 9 Oct
                                        12:04 PM Package arrived at a courier facility
                                        CHENNAI, TN, INAZON is
                                        I am ready to go consumer forum if do not get my package imedieately
                                        Blue Dart Express customer support has been notified about the posted complaint.
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