Blue Dart Express Complaints & Reviews

I recently ordered wonderchef kitchen items and the order no is [protected]
waybill no is [protected] i ordered trought paytm.today morning he called to me i didn't delevered to your home address and collect your products from my office he said to me...expecially jaggayyapeta worst services in blue dart.everytime i face same problem from blue dart.they are not delivered at home he spoke same answer everytime.remember one thing they were in service sector please talk to customers with polite.

Date: 23rd Oct 2016
Shipment with AWB No. [protected] was sent from Gurgaon on 19th October and was to be delivered on 21st October 2016 in Pune.
It is in Pune since 2 days and yet not delivered. On contacting the customer care, they said that it will take more 5 to 7 days as we are short staffed. Senior Management is not helping out either. Currently the Shipment is on hold in Parvati Facility and will not be delivered. Tried calling customer care several times, but they are absolutely helpless. Need assistance in delivery of the shipment.

Worst courier service.
Wrong updates and false commitment .
Keeping the goods 3 to 4 days only at warehouse and never try to pickup the phone also so that we can directly collect it from their office / warehouse.
They don't have any importance of TIME.
Pathetic service.
Try to understand two things.
1 you are in service industry.
2 and you are not providing FREE OF COST SERVICES mean you are charging for the service..

I purchased Redmi note3 and two other accessories on 16th Sept 2016 in from mi.com and done online payment of 10, 898.Now its 23nd of OCT and still my mobile is unknown.
Bluedart courier said that your order is lost somewhere and talk to mi but mi customer service just do vice-versa.Either give my products or back my money nothing else as I am from middle class family I need it badly after many months of saving I am able to purchase this phone but this is very unfortunate.please do something.

Order no :[protected]
Waybill no [protected]

Regards
Sambhu Nath Chakraborty
Mob : [protected]

Date of incident-21st october 2016
client number-[protected]

my courier is not delivered to me but ur representatives are saying that it is delivered to me. I was not at the place when the courier boy came for delivery, if it is delivered then i need to see some acknowlegment for my courier or else il lodge some serious complaints against ur company about this issue.

CN No: [protected]

Above consignment was shipped from Mumbai by eBay.

# The Consignment picked up at Mumbai on 17.10.16.
# The Consignment reached Kolkata on 18.10.16 evening.
Abive infor was collected from Bluedart tracking.

# Consignment NOT delivered even on 22.10.16 at 18:45 hrs.

Please look into the matter.

Consigner: eBay
Consignee: DP Chaudhuri, 50B Central Road, Jadavpur, Kolkata 700032

Regards.
DP Chaudhuri
[protected]

One item was booked in amazon on 04th october, 2016 and it was shipped to blue dart on 08th october, 2016 but till date i did not get the product.

Article tracking id is - [protected].

My Way Bill No. [protected]

Blue Dart Courier service is very poor & courier boy is liar, I m available in office till 6:30 pm 21-Oct-2016, but he mention I m not available, I ask for the concession but no response from there side.

The courier from Bank last three days, first day they contacted and inform, after I try to contact person he not attend the call.I went to branch office Coimbatore, they not replying properly and got SMS from bluedrat time schedule of delivery courier, I replied the message but no response

It's very useless service and delivery people.

I register compliant same to bank
Further do not send courier in this cargo blue dart

Worst worst worst courier service in the world... they r delivering parcel to me since 2/3 years and now they say that they don't can't locate my address how strange and how dumb is that ? Are all the people in blue dart service or wat? (M talking about agartala blue dart) worst service they offer almost all the people in agartlaa want this bluedart to be vanished .. bloody good for nothing...
My order no.[protected] is still not delivered to me saying that my address is wrong well let me tell u lazy people that my address is not wrong its the only address where all other couriers deliver my parcels its only u who shows tantrums bloody inefficient workers, dnt pick up any more parcel we don't want u .

Worst service of BLUEDART .No communication with customer and update as address wrong. . SUCH WORST SERVICE.

Shipment REN [protected] was sent to me by Idusind bank through blue dart but I don't Reseived that shipment till now my bank send me massages for delever it 18/10/2016.
It is a debit card if it will delever to any other person & he misused it then you will be Responsible and I will take leagle actions against you.
You send. Me delevery mans name & mobile no.& P.O.D. as soon as possible to me by mail.
M.Tariq Farooqui (Patrakar)
(M) [protected]

Worst service, those people not responding phone call properly. If you don''t find address please call customer mobile no and ask him. Please don''t place your own status in your record please don't do that.

When i called the customer care (Contact Number:- [protected]) they are not talk respectfully and not helping us and not giving us any detail related to the package as we wanted to know our delivery track they were using very bad language with us the date and time of our call is (21/10/2016 time 4: 38) i dont remember the lady name that is why i have mentioned the date and time.So Please take Strict Action against The Lady or else I will Leave a negative Remark For Bluedart.

Very pathetic service of Blue Dart. I had 5 previous bad experience with Blue dart. But I told Nothing. Few days ago (12th Oct. 2016) I ordered an item from "Snapdeal" and Snapdeal sent the item within 6 working days. But Blue dart holding up my item since 3 days. I called Blue dart customer care for several times, but They were unable to solve my problem. But today, when I am going to track my Item with my AWB no. It showing that "Consignee...

I want to complaint of courier boy which had returned all courier to blue dart office without distributed parcel, when i came to blue dart, some one told that he(courier boy) had returned all courier without distributed .on website it showed "Consignee not available" or landmark not available" how is it possible ??
there was one month ago i received courier to same address and same blue dart service

Waybill No : [protected] Reference No :[protected]

Hi

I recently ordered something from paytm which was supposed to get delivered by tomorrow but it has not been. This has been the worst experience I have ever faced with the courier companies :

1) your customer care number is not valid..it does helps me in connecting with any of your guys.
2) the order # is [protected], and when I try tracking the order every morning it gives me out for delivery and at the end of day it gives me ramarks as need extension and the department name..don't you guys have this much courtesy to call me when I have given my number.
3) none of your team member has ever tried calling me or informing me that this is the problem we are facing. I have registered e-mail I'd as garima.[protected]@yahoo.com, but no intimation received by you
4) Is this the way you guys are operating ? Can't you just call the person and get the relevent details. My order was pretty urgent and I need that.
5) if it is not delivered today I think I will have to go to another level of escalation, because this is highly irritating for me, all day I see it is out for delivery, I try tracking but I receive no call and then at the end it says we need this and we need that..

Thanks

The delivery person came to our premises and returned back without handing over the delivery or calling back for address clarification. Later they quote that the area is not serviceable, and collect it from our office which is 70 km far. If it was so, then how did he reach our premises in the first place? The fact is that BLUEDART has serviced the same area in several occasions in the past. This shows highly negligent and irresponsible behavior on their part.

I had three orders to be delivered to me in raipur with waybill number [protected], [protected], [protected] from eBay. At first it started showing that it has incomplete address even after I had provided full address. Many orders are delivered with same address daily to the same address even from bluedart and you are saying that it is incomplete address after that I called you updated the address again with more details and asked to make all the items deliver together and updated phone number and specifically asked to contact me before delivering it so that there will be no problem. But there was no call. My phone was reachable all the time and the status remained same of one incomplete address and then sent back to seller, one order was delivered somewhere in maharashtra and one was delivered to me. So please can you tell how you are unable to deliver other two when I had updated address provided two numbers and you were able to deliver only one. All three had same addresses. I am going to file a complaint against bluedart in consumer forum for wasting my time, mobile balance and my efforts done to contact you. The call was done at 13th of October at 7.19 pm from [protected] for 8 min 35 secs and the other call was on 15th October for 1 min 52 secs.

Waybill Number : [protected] had 10 boxes. But bluedart delivered only 9. They are not delivering the 1 remaining box. Probably they lost it. They are not responding to mails and complaint over customer care number. I dont kn ow how to get my box from them. I have paid them full in advance. I have the waybill copy.