Blue Dart Express Complaints & Reviews

Despatch of package 20 days back from hyderabad to reach at cuttack, odisha but not yet reached. surprisingly when i read reviews same type of issues are found in large numbers showing clearly deliberate neglect of the courier company. the package contained very important things which i need urgently. but due to so much delay i had to face problems.

I am dr. Ujjal kumar chatterjee from siliguri having awb no: [protected] till date didnot get my courrier. From last one month it is roaming around here and there. My address is in prime location in siliguri and moreover it is easy how you people can say that address is not reachable.

Moreover your customer care service is rediculous. Now its not request send my courrier asap

I ordered a desktop CPU which reached the Blue Dart Kochi office before the said date and I didn't get any intimation regarding the arrival.
When I enquired in the Kochi office on the expected date of arrival, they said they already returned it to the seller.
First of all in Kerala, Blue Dart does not have door delivery, so the basic step you need to take is to contact the recipient and ask to collect rather than having them guess the time of arrival.

It is extremely disappointing, time consuming and frustrating to have a delivery service flaw their service in this manner. Kindly do the needful to make sure the parcel reach back to where it belongs.

OLD WAYBILL NO [protected]
REFERENCE 539556
NEW WAYBILL NO [protected]

I have ordered the usb cable charger from amazon for which i have given my home address in malik bagh wanabal rawalpora, srinagar. I have received the call from baghat courier office mpbile no. [protected] and told me to collect the courier in office as it is out of delivery area. I just wonder how could it be out of delivery area when early of this october month i have received two courier from baghat courier office in home, please note the tracking numbers of which they deliver my parcel in home, the tracking numbers are [protected] and [protected]. All i want to tell there is one old delivery boy who always makes problem to customers and sometimes warn if you didn't collect we will send the parcel back. I have paid the courier service for my parcel so i should receive it in my home. Please also try to take some action against your courier boy, he should know how to talk with customers. Thank you

Waybill number : [protected]

Hi All,

I am sure that you are already aware of your poor delivery circle so i thought to give you more broader vision to look into your problem.

I have ordered a Cheque book from my bank (HDFC) and they choose you (Blue Dart) as their delivery partner (well pity for my bank), i got message on 10/26/2016 that the AWB # [protected] is sent to your address via Blue Dart and on the same day i got a call from Delivery boy from his cell phone number, as i was in office i guided him to the way of my home so that he can drop the cheque book their but what a human he was he did not went to my home and updated the status as No one was available at home. i mean WTF? is this why you call your self the best courier services?

I called your center multiple times and non of the lines were answered, is this how to actively answer to your customer inquiry ?

i ordered that Cheque book for a reason and if it did not can mt me then i am going to Sue you in Indian Court for my loss, i have all the evidence with me and i am going to share that in the consumer court.

That's all i had apart from one thing which is that because my bank have you as their partner i am soon going to quit them as well @HDFC

Dear sir,
This is for your information that one item Airway Bill No.[protected] was to be received at my residential address SRINIKETAN APPT FLAT NO F2 BHATTACHARYA PARA, N/L RATH BARI, KOLKATA, WEST BENGAL, 700154. on 22.10.2016 and as per your tracking record and email from senders it is confirmed that the item has been delivered to me on 22.10.2016 at 10.20hrs. But fact is that till date I have not received the item.
It is further surprising to me that as per your record that shipment out for delivery from your garia hub at 10.17 hrs on 22.10.2016 and same has been delivered to my address at 10.20 hrs on same date which is practically impossible because the distance between your garia hub to my residence is more than 2Km.
Please look into the matter immediately and do some needful other wise i have no alternative except to apple in higher forum.
I am enclosing copy of your tracking record &email received.

Thanking you
Swarnali Bhattacharya

I applied for a ICICI Credit Card which was supposed to be delivered at office address Unitech, Salt lake by Blue Dart Courier Service .Neither I was called any time of the day when the shipment was out for delivery I checked the status and found that it was returned to Origin (Delhi ) as per shipment tracking status

I tried to call Customer Care Number of Blue Dart but I am not getting the feasible help as required

Please refer the link below :
http://www.bluedart.com/servlet/RoutingServlet?handler=tnt&action=awbquery&awb=a...⇄

Worst service by blue-dart courier. They are doing very care less job to deliver our goods. I have not received my product which i have order through myntra.
Its a very big issue they are taking 20 days to deliver a product. My suggestion you should close your service. Because you are not satifying our need and not delivering goods in time.
Change your name worst "service provider" not blue dart courier"

HDFC had sent credit card via Blue Dart on 12th Oct 2016 which I received today after several complaints both to HDFC as well as Blue Dart. It thus took TWO weeks to come from Chennai to Bangalore! Probably Blue Dart is using 'postal runners' still used by Indian Posts in remote areas!

I at last got through Blue Dart by phone yesterday was assured by the BPO guy at Blue Dart customer care yesterday that he would get the manager to call me to apologise after finding out what was the problem for the delay. He too was clueless about the delay. They had not attempted delivery EVEN ONCE although the online site it said it had tried on the 15th of October! Obviously a lie! I was very worried as I thought the card had got into wrong hands.

The BPO guy also said that due process had not been followed as they had not even attempted a second delivery. I requested that the courier phone me on the mobile to ensure I was at home which he didn't do before landing up today. Even the local couriers who charge 1/10th of the Blue Dart rates do that!

I am so shocked at this poor service and the stress I had to go through continously phoning both HDFC and Blue Dart - no one even bothers to pick up the phone in the latter or it is continously engaged. Even HDFC has a poor phone system for this day and age. I think that there is something for HDFC to continue to use Blue Dart when they don't care about customer service. HDFC should use DTDC or Professional couriers as they are far superior. Or perhaps they need to divide up the work between more courier companies as it may be too much for one to handle in bulk.

I want an apology from someone at Blue Dart for stressing me out so much and wasting my time and energy! I'm still waiting for the manager to call.

I ordered mobile though blue dart courier but getting late delivery... And unsatisfied response through transport company... Mobile getting late please give mi our delivery on time and tracking facilities also bad did not provide full information...

Sir my name is anirban mandal my air waybill no is [protected].The product was arrived in my destination city in 15 oct but today was 26 oct my product was not deliverd in my home what was should i do??

Dear team,

I am having a courier from my bank, due to wrong address it has not been delivered to me. But yesterday i went to their belapur branch office and ask them to deliver my courier on hand on delivery. I showed my id proof to prove that i am the desired person and i need it very urgently. But they told me that its a bank document and they cant deliver to my hand.

So i went to the branch office and inform the issues faced me at courier office. The bank employees also told me that, they should hand over the courier when i show my id proof.

Unnecessary they are holding my bank documents. Their communicative language also so rude. Please provide me a solution.

Thanks,
Sudin

Waybill No.: [protected].
Date of Incident: 25-Oct-2016
Address: A-15 Anoop Nagar, 2nd Floor, Uttam Nagar (Near Saini Dhaba), New Delhi - 110059

I am awaiting my shipment at my residence. While tracking the status, the status started showing "Premises Closed". As the address is belongs to my residence, there is no possibilities of "Premises Closed" in any situation.

Please take action for the same.

Hello
I was try to coll your blue dart company kolkata & hooghly office number and customer car number in 25 time, but all number is invalid, then send mail customer car mail i'd, it is invalid i'd. Please told me, how to contact your blue dart company customer car for any query?

O i request you that please told me perfect contact details,

Regards
Jahir abbas
[protected]

Dear all @ Blue Dart...Still not delivered the consignment at our UNA Branch for dt. 05/10/2016. if you have unable trace out the same. Please arrange an F.I.R copy for captioned consignment... ASAP

Dear si/madam
Today a delivery boy named "nagesh mallappa poojari emp. Code p38403" from blue dart came to my office and called me to receive my hdfc credit card, as i was away from my office i requested him to deliver it at alternate address which is 1.5km away from my office, he refused to deliver it at alternate address, so i asked him to deliver it next day then he said that he cannot come again and he will send it back to bank, then i asked him to wait so that i can come and receive my card, then he said "i can give you 10 minutes", i somehow rushed to him and received my credit card. This was my first experience with blue dart and it was very disappointing, and i hope you will try to understand it.
Regards
Mohd hafiez
Air traffic controller, csia airport mumbai.
Contact [protected],
Er. [protected]@gmail.com

Hi sir
I am not satisfied bluedart courier because my courier do not dilivered me accepted dilivery date 18/10/16 awb no [protected]
Blue dart helpdesk no is not reachable. And mailbox is full.
Satish laxman pardeshi
At-triveninagar, post-rupinagar, behind shivsena office, near shubham medical, tal-haveli, dist-pune
Pin code-411062 (Pimpri chinchwad)
Mob no.[protected]
Awb [protected]
Plz help me and give my hdfc courier immediate today

Courier not deliver
Bill way no [protected] we sent courier form bangalroe to nagpur on[protected], as per blue dart status it was deviled on[protected] but is not deliver to to consult parson, after two day am continuously calling to blue dart customer case number [protected], this also out of service, yesterday some one pick the call she committed with in day will resolve. but that also not happen.
Due to this issue we loss rs13 lakhs
Kindly track the document and hand over to consult person

I have booked sbi card which was suppose to deliver to my home through blue dart courier ..I was alone at the home with my 3month child and wasn't able to go out ...I have received call from representative of blue dart courier from +91-[protected]..Who is mafia kind looking person, haven't carried anything with him and called me twice to come at one corner near to my home which wasn't possible to me..Very ruidly he used bad language with me and further i told him to go back without delivering the card...Even after home delivery facility blue dart employee haven't gave me my card and used very bad language... I want justice in this regards...I have cross verified the number and it is the number of blue dart employee.
My name is sandesh joshi
My city is nasik
My address is : flat no.21,
Sai sanjeevani society,
Bodhle nagar,
Dwarka, nashik
My contact number is:[protected]

A company so big tells me that my address can't be found. Whereas their officials tell me that they know the address. Whereas they don't even bother to inform me that my address is inaccessible to them.
Companies like ekart, dtdc and india post deliver to my address.
I don't how you people take the seriousness of a bank document to keep at your warehouse.
I have never thought of blue dart a company which has such large network can't think about their customers.

Highly disappointed
Pankaj gupta
Ref no :- [protected]