Blue Dart Express Complaints & Reviews

I requested for a sbi credit card to be delivered. The package was requested to be delivered to my primary address. But, your team says they attempted and updated status as "C'Nee Shifted From The Given Address". But, you can even cross check now, I stay in the same address given there which I confirmed from the SBI bank and during this stage I never received any call or text and this happened on 10th oct 2016. Later on 13th oct 2016, received a call from [protected] saying it is with some other hub branch where they want to deliver the package to secondary address. Then I clearly said the idiot who called that, I need that urgently so, do not deliver it to secondary address and deliver it to the primary and confirmed the address again. He accepted my request and disconnected. In the evening I tried calling that number to know the status and found no response at all. Again on 15th received a similar call saying they want to deliver to secondary address and same thing happened again. Now my package has been returned to the origin and it again takes more than a week to get delivered to me. I had been through a lot of pain and agony due to the delay in delay of my credit card and you are the only people who are responsible for that. Look at the history of my package, on 13th is there was no such c'nee at address are you people fools to attempt the same on 15th?? It clearly tells that delay is beyond control as per your system. NEED CLEAR EXPLAINATION FOR THIS AS EARLY AS POSSIBLE. I am going to sue you for this and take my word I will see that this attitude of your ground level staff is brought to limelight.

Sir,
An very important Item was supposed to be delivered to me by today. The tracking id is [protected]. The status shown at 11.57 AM is out for delivery and at 12.10 pm it again showed that unlocatable / Landmark needed.

My address is mentioned as Arup Bhattacharjee
Sudhangshu Apartment 3rd Floor
Sarada Pally, N/R Haniman House
PO Rabinddra Sarani
Siliguri
734006
West Bengal
India

Sarada Pally is probably the smallest and oldest locality of Siliguri. There are very few apartments are there and there is no other second apartment named 'Sudhangshu'. As landmark, N/R Haniman house which is the most familiar building in our locality, is mentioned.

FYI, I use to receive 5 to 10 couriers per week. Also I would like to mention that I had experienced this kind of problem with your establishment quite some times before this. Every time I had to go to your depot to collect my article.

Also I need to inform that I had tried to contact the local office. But their phone was switched off. I tried your toll free number also. But as soon I was directed to speak to your customer executive, the line automatically disconnected every time.

What a nice example of harassment!!!

Hello sir
My awb/tracking no is [protected]
My product was shipped from 8 oct 2016 but this product is not reached till now. You are giving such a stupid service like this. This product Is very important for me. You can't deliver as your expected date. If my product will not reach till tomorrow i will file a case on your company. If you can't deliver as expected time then don't take it.

Shipment is scheduled to deliver on 12.10.2016 but still it is not received. I have emailed to customer service but not received satisfactory response as they are not providing the confirming the delivery date. The correspondance ref nos are 3253469 & 3235000.

As per tracking status shipment is arrived at Barrackpore Bdel on 09.10.2016 but till now it is not delivered to me.

Request you to please arrange the delivery on urgent basis and confirm me.

I had ordered Shimmer Black White Striped Drawstring Waist Pant through ShopcluesWebsite. When i dint receive my package till date, i checked the Tracking Details and found that the package is showing as Delivered and receipant is shown as Bhirud. I dont know such a person till date. Kindly track my package and send my delivery back as soon as possible. Please find tracking details as below.

Status and Scans
Location Details Date Time *
Waybill No : [protected]
Borivali E-Tail Centre Shipment Delivered 14-Oct-2016 17:10
Borivali E-Tail Centre Shipment Out For Delivery 14-Oct-2016 11:18
Borivali E-Tail Centre Shipment Arrived 14-Oct-2016 08:42
Mumbai Hub Shipment Further Connected 14-Oct-2016 07:09
Mumbai Etail Warehou Shipment Arrived At Hub 13-Oct-2016 21:17
Ovali Etail Hub Shipment Further Connected 13-Oct-2016 20:10
Ovali Etail Hub Shipment Arrived At Hub 13-Oct-2016 15:22
Cod Processing Centre Ii Shipment Further Connected 12-Oct-2016 01:17
Cod Processing Centre Ii Shipment Arrived 11-Oct-2016 14:42
* - 24 Hr Format

Thanks & Regards,
NEha Shah.
[protected]/

I ordered some dvd's on flipkart and received them by ecom courier, burdwan, west bengal, except one dvd. When ecom courier couldn't deliver this on time, i talked to a flipkart executive on phone. I've got their mail saying that i'll receive that dvd on 17th october. But today i've got another mail saying that i've to collect my product from the office of blue dart courier, myself. They provide phone numbers but no one receive my phone of blue dart office. Flipkart makes a false statement that i've given an incomplete address of my own home. This is the age old problem of flipkart about the worst couriers and their delivery.

The worst courier i have seen in hsr layout, they ignoring my delivery order booked which they have revived 10 days back, and i went to ask the order they talk worst language and talk nonsense

Please take action on this

The bluedart on behalf o xiaomi logistics, bangalore 562106 lifted a mobile phone from my residence located at puilya rabindranagar, p. o. unsani (andul-mouri) dist. howrah. pin711302, west bengal on october 4, 2016 but according to your mail tracking website the article is lying at howrah. why? i sent the article to bangalore expecting the early replacement of my phone but surprisingly that device has not sent to it's original destination. i wish to know who shall be held responsible for this? i need your explanation. my contact no.[protected]. thank you. supriya biswas for mala biswas.

Hello,

I am sachin ramteke.
WBS- [protected]

your pimpri(pune) office kept my parcel for more than two weeks.
I called the office almost 5 to 6 times.
but they dont send the parcel to my mailing address.
& finally it goes return. this is very irritating for me.
your customer care responses is too bad.

it was my important parcel.

Regards
Sachin Ramteke

I just booked a heavy weight iron through amazon and they used to deliver through blue dart. My product was delivered at my home town on 07.10.2016 and those blue dart guys updated natural calamity is going on here mean while every thing is fine. When we just call amazon they go e is the blue dart number and when we called them a bastard blue dart representative picked the call and he was an bengoli and told that i am the head over here. By language he was a bengoli and what he thought we guys are fool. He was a mere call attendant and he is saying that he is the bleady head of the place. Whether blue dart head use to pick customer calls i don't know. It's my request that before shopping through amazon please make conform that whether they send through blue dart or any one else because they delay the delivery unnecessarily and if you ask then they tell why the hell you bought from amazon and why are you calling us. Call amazon. When you call amazon they ask you to call blue dart. This bleady thing you have to continue and they make you fool and cheat you. Please don't get fool and avoid amazon and blue dart. My amazon order detail number is[protected] and my blue dart awb number is [protected]. It's my request that please avoid blue dart. They are the worst service provider and their bengoli peon treat as their owner. I have the recording and if needed i will give it as a proof. I will file a legal case against them.

Some one call me from blue dart last day n he told me today ill recive my parcel but yet i didnt recive. I track my parcel its showing incorect address how its posible. Plz help me how i get my parcel... Awb.[protected].

I received message, email and online travking details that shipment will be delivered today. But it has not been. I waited whole evening for the shipment and was unable to do my outside works.

Local courier persons on phone kept tellimg to wait at home and my package will be delivered.

This is a total lack of professionalism by bluedart. First the shipment was wrongly diverted to delhi after that no details were shared about whereabouts of package.
I lodged a complain on customer care of bluedart.

I got an email from bluedart customer care also that the shipment will be delivered today.
But it was not. I wasted almost 5-6 hrs of my precious time because of these false promises of bluedart.

Online ek mobile mangvaya lekin mobile lene k liye na blue Dart se call aaya or na hi kisi prakar ka msg or ek msg aaya undeliverd to address related issue deliver krne se pehle ek baar call jarur kr lena
Or ye ek baar nhi hua pehle bhi blue dart se mera pan card aa rha tha lekin vo ghar tk nhi aya ye delivery boy apna kaam dhang se nhi krte h

Hi bluedart team,

I had ordered one toshiba pendrive in e-bay on 06th oct'16 and was shipped via docket [protected] ot my temp. Official address, and i got an call from[protected] and they need to confirm my address (Nungambakkam). At last i requested to change of address to my permanent official address (Triplicane), my order was redirected after address changed by docket [protected] and it was shown delivered to egmore on 08-oct'16. But actually i didn't receive any package on such date, kindly confirm now where the product is? And please help me to deliver it soon.

Hi blue dart,

Way bill no [protected]

Yet not received shipment, as per your sms fix appointment for today (17/10/2016) 10.00 am to 2.00pm.

As per your online track consignee not available on 15/10/2016 & same status on 16/10/2016. Yesterday is sunday & i am full day present at home so what basis you say i am not available at home.

Today also available at home & waiting for delivery (Special for delivery take leave from office). So please humble request you provide delivery on today eod.

Kindly look in to this & do the needful.

Thank & regards
Umesh parab
[protected]

I am a customer of sbi credit card.

Sbi card has informed me on oct 7, 2016 via sms that a parcel has been dispatched through blue dart awb no.[protected] on 1-oct-16 at my mailing address at uttam choudhury (c/o reserve bank of india), 15, netaji subhas road, kolkata 700001. till date, that is after passing of more than 15 days, the consignment has not received by me. today i make contact to your [protected] and a person gives me a reply that due to "no entry" by police authorities, it cannot be delivered today. however, i have seen so many other couriers are giving delivery in front of my office.

Dear team,
i was order on amazon for my laptop battery and shipped from bluedart courier but my parcel was shipped in 24 hour and parcel recieved at location loaction from 9th sept but still bluedart not delivered the parcel and they add comment in tracking that i refused to accept parcel but they didmt come and even they not call me to confirmation... and before this they update that landmark not mention address incomplete. but i...

We are really sorry to inform that mr. biswajit vide mobile number [protected] has a very unprofessional approach towards the clients & customers. the number we found from google and after calling several times the person picked up the phone and rudely said that i cannot help you by any means and asked to contact customer care. when asked he said his name is biswajit and if we need we can go ahead with a complain against him and he gives a damn to that. we called from lenskart.com tollyganj store kolkata and our company is a regular client of yours and we certainly not deserve this kind of rude attitude and unprofessional approach from bluedart. we are suffering a lot since 3rd october 2016 regarding the pathetic delivery. there are a series of pending orders which are showing a bluedart kolkata hub and few belongs to shakespeare sarani hub where we called up for an inquiry regarding the deliver status and where we received such a annoying and insulting approach from mr. biswajit ([protected]). i need a proper explanation on the same. please respond to us in email - tollyganj. [protected]@lenskart. mobi, phone[protected]

I order laptop from paytm and they said it has been sent from blue dart courier. But i didn't get my parcel still now. And the parcel guy not receiving my phone too. The courier guy called me at saturday but due to absence of me in my address he said he will send on sunday but still i am waiting for his reply.

Third complaint [protected]. feedback twice in site which is of no use. got message on Oct 12 that shipment will be delivered. Now I got a message that it's undelivered as premise is closed. I didn't get any call or message from the delivery person. I tried to contact 24hrs Mumbai number but no one picked. I need the shipment today itself ie Oct 16.