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Blue Dart Express Complaints & Reviews

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Updated: Dec 22, 2025
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Blue Dart Express reviews & complaints page 452

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S
sudeshnamazumdar
from Hinjilikatu, Odisha
Oct 1, 2016
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Address: Faridabad, Haryana, 121002
Website: blue dart courier

I had booked a shipment thru Blue Dart courier as per the following details:
consignment no : [protected],
place of booking: Bhubaneswar
Receivers address : Debasis, Chatterjee, Pincess Tower, Faridabad, Sector -86
Dt. of delivery : 19th sept

After the delivery boy delivered the consignment, we found that out of 5 items booked in the shipment, only 4 were delivered. There was a thin cut at the bottom of the pack thru which someone had stolen the item. We, within 2 minutes called the local office, but no one picked up phone. We spoke to Bhubaneswar person who had booked our shipment, but he was not able to help us, neither he could inform us how we can get our money back. We sent a mail to customer care of the Blue Dart company, but there was no response.

We have the packet and also the pic of the packet at the time of delivery alongwith the cut
. We want serious action against this misdeed and also want to get the compensation of the stolen item/
Blue Dart Express customer support has been notified about the posted complaint.
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    P
    Pankaj2
    Oct 1, 2016
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    Address: Jaipur, Rajasthan, 302001
    Website: www.bluedart.com

    My package was sent from jaipur to payyanur, kerala. While sendin i filled all forms but then at banglore they r telling some papers r missing. They r not able to give adquate details of papers. It was vry important for me but it is on hold since last 24days. They dont seem to b helping. Firstly while sendin they gave only half info. Due to this i m facing many problms.since the package is of great importance. These 24 days of mine hav gone in vain and the matter is not over yet.
    Blue Dart Express customer support has been notified about the posted complaint.
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      A
      Amit A-kay
      from Delhi, Delhi
      Sep 30, 2016
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      Address: New Delhi, Delhi, 110001
      Website: Paytm

      I had paid an order by paytm wallet but I don't know that payment was completed or not and my cash did not come back also. pls do favour me tell me all about this transaction. Wallet order id [protected]. I had order a xiomi phone of Rs. 8999. The phone came through blue dart courier and i did payment by paytm wallet.that time my paytm wallet amount decrease by amount of Rs.8999 but amount not submitted in blue dart courier services account. And now i want to know that where is my paytm cash.
      +1 photos
      Blue Dart Express customer support has been notified about the posted complaint.
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        B
        Bhara27
        from Mumbai, Maharashtra
        Sep 30, 2016
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        Address: Gurgaon, Haryana, 122002
        Website: www.bluedart.com

        Blue dart returned my shipment without any relevant reason. One reason they are providing is that address incomplete/landmark needed. I have already mentioned the complete address and land mark as well but when i contacted with the customers care she told me that sorry sir we can't do anything so plz aap fir se order place kar dijiye. I told him that i requested chequebook from icici bank on urgent basis and i need this cheque book before friday but today i saw the status of shipment then it is showing returned.
        Blue Dart Express customer support has been notified about the posted complaint.
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          A
          amar0610
          from Gurgaon, Haryana
          Sep 30, 2016
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          Address: Gorakhpur, Uttar Pradesh, 273001

          I have purchase micromax led after tracking order delivered on[protected] but order not received yet from blue dart my tracking no. [protected]
          My mob. is [protected]
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            M
            MVL Mallikarjuna
            from Bengaluru, Karnataka
            Sep 30, 2016
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            Address: 410218
            Website: Blue Dart

            Dear sir,

            The above consignment with ref no [protected] was booked from bangalore on 28.09.2016 in blue dart express by paying rs.310.00 for express delivery on the next day.

            I am really surprised that the consignment was sent to hyderabad hub from bangalore instead of mumbai as per the tracking records.

            The consignment was booked for urgent delivery and non delivery on 29.09.2016 has put me in financial loss of rs.10000/- for the delay.
            I do not know how such carelessness can be committed by your personnel without bothering to verify its destination and sending it to hyderabad.

            By this mail, i call upon you to repay the amount of rs.310/- paid as charges besides damages of financial loss of rs.10000/- along with delivering the consignment to me today 30.09.2016 failing which i shall be constrained to take up case in the consumer forum.

            I expect a positive response from you immediately.

            Thanks

            Mvl mallikarjuna
            Blue Dart Express customer support has been notified about the posted complaint.
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              G
              gjreddy32
              from Hosur, Tamil Nadu
              Sep 30, 2016
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              Address: Hyderabad, Andhra Pradesh, 500072
              Website: Paytm

              Dear sir,
              I would like to you inform that please change the pincode 500072 because pin code wrong . please today arranged my order. I am very very urgently my order.my tracking I'd [protected].
              +1 photos
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                G
                goswam
                from Delhi, Delhi
                Sep 30, 2016
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                Address: Kota, Rajasthan, 324010
                Website: blue dart

                Dear sir? Madam
                I have sent many mail including my address - shyam nagar rawat bhata road near shiv mandir 324010 for sending my parcel but not received your rply or my parcel. Track status show my parcel arived on 26 september 2016. And show landmark needed but my address is easy for reaching so plz deliver immediately on my address.
                Thanx
                [protected]
                [protected]
                Blue Dart Express customer support has been notified about the posted complaint.
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                  C
                  chirag patel 12
                  from Mumbai, Maharashtra
                  Sep 30, 2016
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                  Address: Rajkot, Gujarat, 360002

                  Not for received calls in rajkot branch and not for reguller delevery
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                    W
                    Wakil19
                    from Kolkata, West Bengal
                    Sep 29, 2016
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                    Address: 700135

                    Dear blue dart team

                    My name is md wakil khan. i'm from kolkata i would like to highlight you an issue with courier service. my courier ref no ev[protected] which is landed to jayngra kolkata office on monday.

                    The courier franchise owner is so rude and never pick the call also his office contact no. is not working. despite requesting him several time to deliver the document as per my suitable time he ignores.

                    This is the second time my item will get returned undelivered and dtdc will be the responsible.

                    Please guide your franchise not to play with important documents and customer.

                    Wakil khan...

                    [protected]
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Sep 29, 2016
                    Updated by Wakil19
                    [protected]

                    This is the second time my item will get returned undelivered and Blue Dart will be the responsible.

                    Please guide your franchise not to play with important documents and customer.

                    Wakil Khan...

                    [protected]
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                      A
                      Anok91
                      from Mumbai, Maharashtra
                      Sep 29, 2016
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                      Product not delivered but sent message as delivered to self

                      Address: Hyderabad, Andhra Pradesh, 500074
                      Website: Bluedart.com

                      I had purchased a Xiaomi fitness Band from Mi website on[protected] which is supposed to deliver by Bluedart to my address .The tracking number given by Mi for shipment through bluedart is awb#[protected]. On[protected] at 2:50 I've received a call from courier guy with mobile number [protected] at 2:50 pm and as no one was at my place, i told him the same but at 3:00 pm I've received a text from mi and bluedart that the product has been...
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                      M
                      medstudent07
                      Sep 28, 2016
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                      Address: Ranchi, Jharkhand, 834012

                      My PAN acrd was being sent from Mumbai to Ranchi via Waybill Number : [protected]. No attempt at delivery was made even after lodging a complaint and providing the phone numbers.The documents are now being shipped back to Mumbai.
                      +1 photos
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                        V
                        Vikrum
                        from Delhi, Delhi
                        Sep 28, 2016
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                        Address: Dehradun, Uttarakhand, 248001
                        Website: www.bluedart.com

                        This is heights of irresponsibility and carelessness that these guys follow on a regular basis. The delivery called me up and i guided him with the location and also told him that if he can call me anytime if he is unable to find the location. But still the irresponsible and careless delivery guy returned my package saying that he was able to find the location. I have specially left my ph. no. with them and asked them to call me before delivery. None of their customer care numbers are working neither any of customer care emails are active. I do not know how our government is allowing such fraud and irresponsible companies to setup their business in this country. Please take strict action against them.
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Sep 28, 2016
                        Updated by Vikrum
                        If I do not get a resolution in next 24 hours then I will file a case against the company and ensure that they pay heavy losses and also ensure that they will not be able to do this kind of fraud with anyone in future.
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                          A
                          anshu tiwari007
                          from Gurgaon, Haryana
                          Sep 28, 2016
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                          Resolved

                          Address: New Delhi, Delhi, 110096

                          +91-[protected]
                          This number is your courier boys and he is not behave like good courier boys.
                          cut my call or set our phone to auto cut any number. i dont know what is actual but your courier boy is very disappointment to me. I refer to our known person not use BLUE DART company for future courier
                          Sep 28, 2016
                          Complaint marked as Resolved 
                          Worst courier service in delhi. Worst courier boys and company tooo.
                          Sep 28, 2016
                          Updated by anshu tiwari007
                          Not resolve my complain. your courier boy cut my call again and again.
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                            C
                            Chirdeep Kulshrestha
                            from Dimapur, Assam
                            Sep 28, 2016
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                            Address: 620007

                            Sir.. I would like to draw ur attention towards wrong comments put by delivery man.. He twice put the comment that consignee not available.. Rather he never come to my place.. Since last two days i m waiting for my packet.. But it is not being delivered due to excess packages accepted by delivery man but he fails to deliver the same.. I have sent u two attachments.. Itself explanatory.. That delivery man till evening delivered only 18 or 19 packets / parcels.. And for the rest he mentioned that consignee is not available.. Which is not only false but lso disturbing..
                            Earlier the same thing happened to me.. When my credit card envelop had not been delivered to me.. I thought it's due to some reasonable reason this had happened.. But it's a trick of delivery man.. I had to go to ur trichy hub to collect my packet.. This time also i think.. I need to go to collect my parcel...
                            This kind of attitude n work.. Tarnishing the image of company leading in the field of courier service..
                            Expecting a suitable action in this regard.. N let me informed about that.. Today i have to go to collect my parcel. Since i cannot trust.. That i can get it in time.. I was on two night shifts due to delivery of parcel.. I was present full day at my home.. To get the delivery.. But it's very painful that ur delivery man putting wrong comments..
                            The attachment showing the second last position of my parcel.. The screenshot had been taken at about 1800 hrs..
                            +2 photos
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              S
                              suchetandey
                              from Mumbai, Maharashtra
                              Sep 27, 2016
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                              Address: 700091
                              Website: www.bluedart.com

                              Hi,

                              I requested hdfc bank to deliver me a debit card. My zip code is 700091.
                              They choose the blue dart service for delivery the card. The shipment arrived salt lake service
                              Center at 22-sep-2016 11:07 but they are not deliver the shipment in time and showing some messages
                              Like "consignee's address incomplete/landmark needed", "shipment out for delivery",
                              "consignee's address incorrect", "need department name/extention number" in their
                              Website when i am searching with my waybill no. At least they show the following message

                              Undelivered shipment held at location.
                              This has happened 3 times in a row inspite of me having sent repetaed reminders & confirmation of both my identtity & office address via the website 3 times in a row...

                              I haven't seen that type of bad services in my entire life. I suggest everybody not to use blue dart service.

                              For your reference screenshot is attached with this comment.

                              Best regards

                              Uchetan dey
                              +1 photos
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Blue dart office Gangtok below Allahabad bank is not delivering item in Proper given address n pin code, they call the customer to come n collect their item from office, if they are unable to give home delivery service to customer, then they should stopped taking orders from company e.g Amazon, Flipkart etc.
                              As I have oder an Maggi Sauce 500gm from snapdeal, it wad delivered to me today and it was fully broken. I have also contacted snapdeal customers care so if i didn't get any replacement or refund then I am going to take further actions for this.
                              Please do needful accordingly.
                              Oder No- [protected],
                              Item code- DL1312260.

                              Delivery of my debit card with blue dart - Comment #2562609 - Image #0
                              Delivery of my debit card with blue dart - Comment #2562609 - Image #1
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                                K
                                Khushboo Saraf
                                from Chidambaram, Tamil Nadu
                                Sep 27, 2016
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                                Address: Tiruchirappalli, Tamil Nadu, 620009
                                Website: Bluedart

                                I have ordered a book from amazon which the blue dart has to delivery it to my college. The zip code is 620009. This is well within the service area of bluedart but still they refuse the deliver it here. I want the parcel urgently by today as it already has been delayed a lot.
                                My address is tamil nadu national law school, tiruchirappalli. Waybill no is [protected].
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  S
                                  suraj singhm
                                  from Ludhiana, Punjab
                                  Sep 27, 2016
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                                  Address: Ludhiana, Punjab, 141007

                                  Dear sir
                                  I have allready paid my payment by online for debit card but the corrier boy recieved the payment. Because i have all ready pay for paytm by debit card the payment 1740/- is allready done by bank pls solve my problem and refund that payment. (Awb no-[protected])
                                  +1 photos
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                                    gaganhad
                                    from Chandigarh, Chandigarh
                                    Sep 27, 2016
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                                    Address: 147001
                                    Website: www.bluedart.com

                                    I received a call from[protected] perhaps a local office of blue dart that your order no awb-[protected] lying with them and will be delivered at your door step. They confirmed my address and i told them about it. At around 4.00 pm i called the same no. From which i received the call they said that courier boy is up for delivery will call you shortly but i did not get any call. Now they are declined my order saying consignee's address incorrect. I call them twice in the morning around 10.-10.30 am no one picked up the call. Kindly contact them and ask them to deliver my order at my home as soon as possible as i need the item urgent
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    I must say this BT is just hopeless ..my brother posted me a parcel awb [protected] on 12 sep 2016 nd dey told him dat it will be arrived within 2days ...hehe...wtf...but today it is 19 sep nd still dere is no delivery...
                                    I juz want to say that dont believe on dem...what's d use of paying so much high amnt to dem...disgussting dey r..
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                                      S
                                      Sunilthakur60
                                      Sep 27, 2016
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                                      Address: Pathankot, Punjab, 145001
                                      Website: Snapdeal

                                      My order was supposed to delivered on 16 of september but it is not delivered till now. Why is your company annoying people so much. I[censored] cant delivere product on time we can choose another company for that. Please delivere my product it is already very late.
                                      +1 photos
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