Blue Dart Express Complaints & Reviews

Respected Sir,

I am very disappointed with your services. My one courier from Mumbai reached to Kolkata on 11 September and as my courier didn't reach me after 10 days also, i called blue dart customer care because the status it was showing that no such consignee at the given address. I want to bring in you knowledge that whether it is not a part of your courier service to call the customer if they are not finding anyone at the given address, for this i called so reply i got that my phone was out of reach. All this has happened after 10 days means 10 days before my courier reached to Kolkata, then i called so they assured me that after one day definitely my courier will reach, but it didn't come, then again i called so they replied that next day it will come, then again it didn't come. Lastly today i called and i came to know that my courier has wen back to Mumbai. I didn't expect such a negligence from blue dart services. I hope proper action will be immediately taken for this.

Soumi Chakraborty
Kolkata.

My docket dispatch by bluedart courier with pod-[protected] on 15/09/2016 this docket reached on 20/9/2016 on delivery city(Jaunpur) but courier company not delivered due to address unlocatable/ land mark required but my address is so popular and many dockets delivered in my address

My address-
Shripatti Yadav
C/o Ganga Prasad Yadav
Raj Rest House,
Olandganj,
TD College Road,
Jaunpur, Uttar Pradesh- 222002

My company sent me courier by bluedart courier services on 20th Sept 2016.
Willbay no. [protected] with correct address details along with phone number. Till 24th when it not reached the destination I checked on tracking system, its showing courier arrived destination on 22nd Sept. 2016 but not delivered due to incorrect address of consignee which I confirmed with the company they said its correct. Even they not called in the number provided if they are saying the address was incorrect.
When trying to contact customer care of Ranchi, first of all they picked up call after so many times, and they given me another number to call and check, which is not responding at all. Very poor customer care response. They never pick up calls.
Please help me as soon as possible.
Contact no. [protected]

I had booked a critical consignment (document) for delivery at blue dart's office behind nobel hospital, hadapsar, pune-411028 for delivery to " dr s k mandal dharamsala road, madhubani mohalla, dist - purnea, pin-854301, bihar on 22/09/2016 at 10:52 am in critical category for rs. 430/-. vide way bill no [protected]. i was informed that it would be delivered by next day (23/09/2016 evening).
On tracking, i noticed that it has been mis routed time and again and gone from pune-mumbai-chennai-delhi-cochin-calcatta as on 26/09/2016.

This consignment is extremely critical and i have suffered huge damage including loss of critical opportunity and financial due to non delivery till date.
Pl expedite delivery and let me know what blue dart will do to compensate for this error on their part.

Also, have tried all phone numbers in pune, mumbai, chennai for complaints but no response. could not even got to talk to some one.

Akhilesh sinha (consignor)
Flat no-1103, tower-06, amanora park town, hadapsar, pune-411028, maharashtra. phone no-[protected], email id - [protected]@gmail.com

Way bill no-[protected], still i am waiting for my parcel...As per your sms was on 23/9/2016 that i was not available & 2nd sms was on 24/9/2016 that undelivered as premise closed...
I am still waiting for my urgent parcel there are no body of your field executive came here and nobody called me.
Request deliver my urgent parcel...Please..

Name-pratap ranjan dasaundhi
add- gc crpf durgapur, amravati, near durgapur jail,
dist-burdwan
pin-713214
ph.No-[protected], [protected]

My, order no. [protected]
Bule dart committed to me my order (24/09/2016) today 6pm deliver, but not my order deliver my place. Why do not deliver my order,

Hi
Shipment number: [protected]
Worst courier service, i have sent one courier to usa on[protected] from "blue dart" address: 8/282 b, c, d, e & f, beach complex, silk street, near beach post office, kozhikode, kerala 673032. They told it'll be delivered within four days i said okay and i went to home then i was just checking the paper they give me, on that paper they wrote wrong address then i tried to call their office they are not taking the phone and then i call dhl office at calicut and they gave me one staff number his name is bijesh i told him that my address you given is wrong he told that's not a problem just sent me your address to his number. He don't have any manners to say sorry. That was a graduation paper to the university after four days i called to blue dart courier office they are not picking the phone. Then i went to their office on[protected] and i ask my shipment is delivered or not. She asked my shipment number and i gave it to her she check in her computer and told tracking has stopped from dfw airport and i told her to confirm it's delivered or not she told me to wait i was in hurry i told her i'll contact you and take their office card and i gave my number to her and told confirm the shipment is delivered and contact me as soon as possible. She didn't call me back and i called executive business development mr. Manoj e he told he is not at office he'll ask and call me back in half an hour on that day they didn't call me. The next day i called mr. Manoj e i ask about shipment he told he forgot about it and he ask me my shipment tracking id i gave to him. After sometime he told he'll check and call me back still he didn't call me. Today[protected] i tried to call him he is not taking the call.

Greetings from delhi

Blue dart doesn't deliver any item to my address. I have lodged complaint many time against blue dart but no action has been taken. Other courier company has no problem to deliver any item to my residence. I have a parcel with blue dart but they are saying i have provided wrong address.
But i have provided correct address with pin code and phone number. Courier boy is responsible for all the things. Courier boy didn't call me.
Parcel is very important for me.
Blue dart awb : [protected].
Take necessary actions against blue dart it always does same with me all the time.
A line of confirmation would be highly appreciated.

Dear Sir/Madam's,
why you are not deliver my product in my address when you pick the order that time you not check the my address it is very big problem in your courier service so please provide my product on my address even you send me a message that is not contain the address of your office and i search so many office of bluedart in Jaipur so i am unable to pick up in your office because very far from my place.
My address: Villa no 733, Omaxe City Near Bad ke Balaji, Ajmer raod Jaipur Rajasthan Pin code 302006.
contact no :[protected]

Bluedart Express Limited
Safehand Logistics Private Limited
266/4, Diamond Harbour Road,
Behala Chowrasta, Kolkata

I am having the worst experience while BLUEDART failed (once again) in delivering a mobile phone from mi.com store. The product arrived yesterday and today it was marked out for delivery but it was not delivered for some reasons.

When I asked the manager about the delivery he blatantly replied, unless it is a postpaid package, it will not be delivered in time. They get some extra margin when the product is ordered in COD mode. So to encourage that, they will not deliver prepaid products on time.

I want to know if I have done any wrong in paying for the product upfront. And if not, then he is making a derogatory statement which needs to be addressed.

A worst experience. even after continuous follow-up, the final answer i got was, your address is un reachable. on the track map, i saw the courier man in my area since morning, i tried to tell this to your office, nobody was interested. neither anybody contacted me over phone to recheck the address.
Now i am answered that it will be delivered on monday.
Is this the professional approach of a courier company?

The consignment received on 23.09.2016 was damaged and the samples were missing. unfortunately we noticed that after reeving. Three 5gm samples was sent from the party 'Ambe phytoextract ' new delhi....

Dear sir,

Greetings from papillon developers llp.

Please note that a consignment for pick up was booked on 22.09.16., token no-12556 from bct infrastructure llp, customer code:201316.

But we regret to say that the consignment was not picked up yesterday.

The next day, the same consignment was picked up by a delivery boy whose behaviour was very rude. on enquiring regarding the previous day's pick up he casually told that he was informed late regarding the pick up so he was busy in other pick ups.

Such kind o[censored]nprofessional behaviour is not expected from a reputed company like blue dart.

The same has already been repeated earlier. hence the management is deciding to switch over to some other courier company due to his callous unprofessional behaviour.

HI Blue dart team,

This is to inform you that this is very pain full to me says that your we have not received my packed yet order date is 16 Sep and[protected] awb no [protected]. when i talk your pickup he cut my mobile phone and use abuse words please check at your end arrange to deliver my parcel.
please help me on this for any clarification please contact me
[protected]

I want my courior urgently with blue dart service.

As today i m calling this courior company's blue dart courior services land-line number no one is picking up the calls..

I want to confirm my address plz for the further queries

Plz contact me on my phone no. [protected]...

Your person called me to ask the address and after guiding him he has not reached our place and latter massage comes from blue dart stating the we were not there in house, its shocking!!! the behavior toward me was also not pleasant, pls look into this matter and send back my product.

Hi,

this is regarding the waybill[protected], we have not received the courier . we got to know that it has been delivered to wrong address. When we enquired with customer care, not getting proper response from them. Seems it's a poor service and no proper response from them. I would like to request them to take proper action on this matter.

kindly check and let us know the status ASAP.

Date of Incident 19.0.2016 - 22.09.2016
Client Number: [protected] (Blue Dart Gurgaon)
I am expecting an order to be delivered. Person came to deliver on 19.09.2016 when I specifically mentioned not to attempt delivery as I will be out of station.
Then no delivery attempt was made on 20th, 21st sep 2016. But when i called the company where the order was placed, I was being told that Blue Dart has updated status as"Delivery Attempted"for date 22.Sep.2016 which was not correct at all. No one actually came and they didn't call even once. Again when escalating the issue I received a call on 22.09.16 and person asked if I was @ office (Delivery Address) and I said yes from past 3 days after monday I am here. Till then I kept trying calling the same number and they didn't pick most of the times. some other times they are picking up causing charger for my call and cut it after 2 seconds. After it they are keeping their phone such way that it is coming busy, This is completely unethical and I have faced same problem in Gandhinagar as well when they didn't even attempt to deliver and send me a SMS that object has already been delivered and that time as well no one picked the call. I went to their head office 10 kms away and saw myself that no one cares to pick call up and it just keeps ringing thus challenging the patience of customer.

Booked one product on 13 sep 2016 when i booked the product it written over there one day shipping but its takes 9 days
to reach panvel (my destination) when i call your bluedart customer care executive (she) told me you will get your product tommorrow when product reach your final warehouse then also its take 24 hrs to reach my location though the location from your warehouse is just 1.5 kms.

Next time I have to think about ebay and bluedart when i shop other products.

This is very bad experience i got from bluedart and ebay, this is not called professionalism.i am very disappoint.

Ive ordered an item from touch lcd baba nd it was couriered via blue dart.. now it is saying that my shipment has been misrouted nd neither bluedart nor the vendor is replying to my messages
Waybill No : [protected] Reference No : 9593
i hope my request will be heard by the above said companies atleast now..

please do the necessary steps to make sure i dont have to trouble much again