Blue Dart Express Complaints & Reviews

Dear sir,

Greetings from papillon developers llp.

Please note that a consignment for pick up was booked on 22.09.16., token no-12556 from bct infrastructure llp, customer code:201316.

But we regret to say that the consignment was not picked up yesterday.

The next day, the same consignment was picked up by a delivery boy whose behaviour was very rude. on enquiring regarding the previous day's pick up he casually told that he was informed late regarding the pick up so he was busy in other pick ups.

Such kind o[censored]nprofessional behaviour is not expected from a reputed company like blue dart.

The same has already been repeated earlier. hence the management is deciding to switch over to some other courier company due to his callous unprofessional behaviour.

HI Blue dart team,

This is to inform you that this is very pain full to me says that your we have not received my packed yet order date is 16 Sep and[protected] awb no [protected]. when i talk your pickup he cut my mobile phone and use abuse words please check at your end arrange to deliver my parcel.
please help me on this for any clarification please contact me
[protected]

I want my courior urgently with blue dart service.

As today i m calling this courior company's blue dart courior services land-line number no one is picking up the calls..

I want to confirm my address plz for the further queries

Plz contact me on my phone no. [protected]...

Your person called me to ask the address and after guiding him he has not reached our place and latter massage comes from blue dart stating the we were not there in house, its shocking!!! the behavior toward me was also not pleasant, pls look into this matter and send back my product.

Hi,

this is regarding the waybill[protected], we have not received the courier . we got to know that it has been delivered to wrong address. When we enquired with customer care, not getting proper response from them. Seems it's a poor service and no proper response from them. I would like to request them to take proper action on this matter.

kindly check and let us know the status ASAP.

Date of Incident 19.0.2016 - 22.09.2016
Client Number: [protected] (Blue Dart Gurgaon)
I am expecting an order to be delivered. Person came to deliver on 19.09.2016 when I specifically mentioned not to attempt delivery as I will be out of station.
Then no delivery attempt was made on 20th, 21st sep 2016. But when i called the company where the order was placed, I was being told that Blue Dart has updated status as"Delivery Attempted"for date 22.Sep.2016 which was not correct at all. No one actually came and they didn't call even once. Again when escalating the issue I received a call on 22.09.16 and person asked if I was @ office (Delivery Address) and I said yes from past 3 days after monday I am here. Till then I kept trying calling the same number and they didn't pick most of the times. some other times they are picking up causing charger for my call and cut it after 2 seconds. After it they are keeping their phone such way that it is coming busy, This is completely unethical and I have faced same problem in Gandhinagar as well when they didn't even attempt to deliver and send me a SMS that object has already been delivered and that time as well no one picked the call. I went to their head office 10 kms away and saw myself that no one cares to pick call up and it just keeps ringing thus challenging the patience of customer.

Booked one product on 13 sep 2016 when i booked the product it written over there one day shipping but its takes 9 days
to reach panvel (my destination) when i call your bluedart customer care executive (she) told me you will get your product tommorrow when product reach your final warehouse then also its take 24 hrs to reach my location though the location from your warehouse is just 1.5 kms.

Next time I have to think about ebay and bluedart when i shop other products.

This is very bad experience i got from bluedart and ebay, this is not called professionalism.i am very disappoint.

Ive ordered an item from touch lcd baba nd it was couriered via blue dart.. now it is saying that my shipment has been misrouted nd neither bluedart nor the vendor is replying to my messages
Waybill No : [protected] Reference No : 9593
i hope my request will be heard by the above said companies atleast now..

please do the necessary steps to make sure i dont have to trouble much again

Package [protected] arrived on 26th August. Blue Dart neither delivered the package nor telephoned me. As per tracking record (photos attached) it has been delivered on 8th September 2016. Blue dart may like to give me back my stuff or give me a refund. It is not correct to cheat people like this.

This shipment awb [protected]. I called cusotmer care but got an automated message but was not able to connect with a human.
Customer service[protected], [protected]
Location[protected], 2248071

I dont understand whom do i contact, as i have even sent a mail through you website but i have not got a mail or a call back.

I don't understand what is this status.. No one has called me while delivering the product. But unnecessarily you put the status as undelivered shipment held at location without any intimation.

Please call me on this number : [protected] and inform whether i will be getting my product or not.
My mail id is ramjee. [protected]@gmail.com

Office address
No. 133, ground and first floor, gopalan millennium, kundanahalli road, brookefield, beside cmrit college, bengaluru, karnataka 560037

Blue dart taking my matter casually. they can't delivered my product from 10 days. raja sourav, swarnali all are bogus executives of your company.they told me that our area is a restricted area thats why they can't delivered my product but last evening i have seen blue dart vehicle in my area to deliver other orders.

Dear sir/madam
We are having contract for courier facility with your company by the name Printpoint Pharma Packaging Pvt. Ltd. by customer code : 235701.
We have send an courier, collected by your person from our company with doc no.[protected] on[protected] by Mr shekhar. for mumbai. This docket has not reached mumbai till now. on enquiry Mr dinesh from pithampur branch is telling that courier is not booked from pithampur office and is lost.
Sir, this is a serious issue as we hand over very important documents to your courier company and your person responding in such pathetic way.
I want my documents back and if you cannot give us services please let me know we will arrange other courier.
Please give me back my courier you have booked any how as it contains important shipping documents.
Hope some body will take it seriously now!!!
Gulzar
Director
[protected]

The way bill number is [protected] the card is not yet deliver till please do the needful in this regards.

Regards
Madhur Agarwal

I am complaining about non delivery of my package. It was disbursed yesterday evening from Mumbai pin code 400065 and suppose to reach delhi pincode 110030 by today but due to bad weather it is delayed. It is very urgent and we need this by today itself at anycost otherwise it will be a very huge loss for undersigned.

POD Number: [protected]

Please do the needful on an urgent basis.

Regards,
Rajan Sharma
TOPSGRUP
Tops Security Limited
Cell: [protected]

2 consignments of mine
1 from hyderabad under awb nowaybill no : [protected] dt. 16th sept 2016
And the other from pune under awb no [protected] dt 19th sept 2016 could not
Be delivered by blue dart even though my address is easily
Accessible and there is always some one at home.
Blue dart excuse is that the address cannot be located.
But they did not even bother to call.
Consignment from pune returned to sender without even checking.
Big question mark regarding blue dart service

I have not received my courier way bill no [protected]... When i call to customer care service they told me, we will dispatch till 6pm & we wait till 7 pm but courier boy not came, after that again i called to customer care service that time they told me our courier boy came at 6pm but your office was closed at that time. This people are lying and dont give any number for contact to courier boy.

Received not a single phone call form Blue dart berhampore branch but they said that address not found it really a great joke to me. I think its a fake SMS to hide their fault, they done it frequently in brerhampore at several time in past for other customers also. So I request to management that take it seriously for your companies reputation.
With regards.
Subhajit maitra
Awb [protected] ( order from tatacliq)
Berhampore. Murshidabad.
Mob- [protected]

The customer care does not respond. The tracking ID says checked out for delivery at 6:32pm on a Monday evening, I waited till midnight in my office still shipment not delivered.
When I visit the customer service centre to retrieve, they say it's a bank parcel so it will be delivered to my office address only. And the parcel never comes. Am at a new city, my first job, and am on the verge of not getting my salary, thanks to BlueDart, because that is my salary account kit which they are fooling around with.

Hello my courier not received from bluedart courier.bluedart executive call me 18 September 2016. Time are approximately 3:00 clocks.bluedart executive asked my address and said that wait sir I am coming please collect your couture. In evening.next day I am calling bluedart executive where are my courier executive said your courier not reached my Katihar barch office.

I would like to escalate the issue regarding my icici chq courier send to given address.i requested to blue dart to send the courier to new address whr we are staying.i also provided the contact number of my mom as i stay in UAE.still the courier guys never contacted my mom in given number to your folk Mr.Vikram and surprisingly he is a customer service manager.i would like to raise a complaint against the service and will take serious action...